Communication And Philosophy.docx

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CONTRIBUTION OF SHIGEO SHINGO TO THE FIELD OF QUALITY MANAGEMENT

Page 2 of 4 Table of Contents Introduction

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Discussion

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Conclusion

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Page 3 of 4 Introduction Quality management is the process of ensuring that an organisation along with the product and service offerings is consistent. This assignment is aimed at explaining the contributions of Dr Shigeo Shingo to the field of quality management. It may be said that the theories and concepts developed by Dr Shigeo Shingo brought a revolution to the Japanese quality controlling methods. In order to discuss the contribution of the individual to quality management, the theories and concepts that were developed and practically applied by him have been briefly discussed in the project. Discussion There are four major components of quality management which include planning of quality, assurance of quality, controlling and improving the quality. It may be said that the main emphasis of the quality management is not only on the quality of the product and service offerings of an organisation but also on the methods those enable the organisation to achieve the desired objective. The theories and methods that were developed by Dr Shingo are mainly associated with the quality control aspect which, in turn, improves the all-inclusive process of manufacturing and production (Robinson, 2017). Dr Shingo theorised that the defects associated with manufacturing processes may be nullified by mistake-proofing the manufacturing methods. In order to do that, he suggested that defects should be corrected as soon as a defect is identified. The source of the defect should be investigated in order to prevent such defects from happening again. This model was simply an improvement to the statistical quality control method that was developed by Dr Shingo in order to reduce the operational times. The Zero Quality Control method also disregarded the need for sampling inspections. A scientific management approach was also introduced by him in the context of Taipei Railway Company which led to the reduction

Page 4 of 4 of operational costs. Another concept that was developed by him in order to reduce costs of operations is called the Single Minute Exchange of Dies and was proven to be efficient. The SMED approach resulted in higher productivity and rapid engineering design alterations with a little amount of investment (Kelly & Hines, 2018). Furthermore, it reduced the set-up time of dies which decreased the cost associated with inventory. The Just in Time (JIT) model was also advised by Dr Shingo which may be defined as the philosophy of manufacturing on the basis of pre-arranged elimination of all of the unnecessary processes and consistently developing the productivity. This model further led to the improvement of quality and the reduction of set-up durations, lengths and sizes of queue and lots which enabled the companies that followed this process to incrementally revise their operations. In the modern context, the JIT model has been implemented by numerous organisations to the lean manufacturing model in order to make the improvements consistent (Pereira & Teixeira, 2017). Conclusion From the above discussion and analysis, it may be said as a conclusion that the models and concepts developed by Dr Shigeo Shingo may also be referred to as the backbone of the efficient engineering practices that are undertaken by organisations today. The theories and their practical applications have made the life of operators and corporations easier.