Cls And Acd

S.No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

CLS-Hidden Overlay AAA 11 AAD 11 ABDA Both ABDD Both ADD 11 ADV 11 AGN 11 AGRA 11 AGRD 11 AGTA 10 AGTD 10 AHA 11 AHD 11 ALCA 10 ALCB 10 AOS 11 ARHA Both ARHD Both ASCA Both ASCD Both AUTD Both AUTR Both AUTU Both BFEA 11 BFED 11 BNRA 10 BNRD 10 BUZZ 11 C6A 10 C6D 10 CCBA Both CCBD Both CCSA Both CCSD Both CDCA 11 CDCD 11 CDMA Both CDMD Both CFHA Both CFHD Both CFTA Both CFTD Both CFXA Both CFXD Both CLBA Both CLBD Both CLTA Both CLTD Both

49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98

CMSA CMSD CNAA CNAD CNDA CNDD CNIA CNID CNTA CNTD CNUA CNUD CNUS CPFA CPFD CPTA CPTD CRA CRD CRPA CRPD CTD CUN CWA CWD CWNA CWND DAPA DAPD DDGA DDGD DDS DDV DELA DELD DIP DLO DNAA DNAD DNDA DNDD DNDN DNDY DNO1 DNO2 DNO3 DOS DPUA DPUD DRDA

11 11 10 10 Both Both Both Both 11 11 10 10 10 Both Both Both Both 10 10 11 11 Both Both 10 10 10 10 11 11 Both Both 11 11 11 11 10 10 Both Both 11 11 Both Both Both Both Both 11 Both Both 11

99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148

DRDD DRG1 DRG2 DRG3 DRG4 DSH DSI DSX DTA DTN EHTA EHTD ELA ELD ENG EXR0 EXR1 EXR2 EXR3 EXR4 FAXA FAXD FBA FBD FDSA FDSD FICA FICD FITA FITD FLXA FLXD FNA FND FR1 FR2 FRE FRN FTTC FTTR FTTU FXSP GPUA GPUD GRLA GRLD HBTA HBTD HFA HFD

11 11 11 11 11 10 11 11 11 10 10 10 11 11 11 Both Both Both Both Both 10 10 Both Both Both Both 11 11 11 11 11 11 Both Both Both Both Both 11 Both Both Both 11 Both Both 11 11 Both Both 11 11

149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198

HPR HSPA HSPD HSTA HSTD HTA HTD IAMA IAMD ICDA ICDD IMA IMD IPNA IPND IRA IRD IRGA IRGD LDN LDTA LDTD LLC1 LLC2 LLC3 LLCN LMPN LMPX LNA LND LOL LPA LPD LPR LVXA LVXD MBXA MBXD MCBN MCBY MCRA MCRD MCTA MCTD MINA MIND MMA MMD MNL MOAA

Both Both Both 11 11 Both Both 10 10 Both 11 11 11 11 11 11 11 10 10 Both 10 10 Both Both Both Both 11 11 Both Both 10 10 10 Both 11 11 10 10 11 11 10 10 Both Both Both Both 11 11 10 11

199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248

MOAD MRA MRD MSIA MSID MTA MTD MWA MWD NAIA NAID NAMA NAMD NDD NIA NID NOVA NOVD NRCA NRCD NROA NROD NRWA NRWD OCBA OCBD OLA OLD ONDA ONDD ONP ONS OPS OPX OVDA OVDD PDN PGNA PGND POA POD PRSA PRSD PUA PUD RBDA RBDD RBHA RBHD RCBA

11 Both Both 11 11 11 11 Both Both 11 11 Both Both 11 11 11 Both Both Both Both Both Both Both Both Both Both 11 11 11 11 10 10 10 10 10 10 Both Both Both 11 11 Both Both Both Both Both Both Both Both 11

249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298

RCBD RCC RDI RDLA RDLD RLFA RLFD RMMA RMMD RMMO RNGB RNGI RTDA RTDD SFA SFD SHL SMSA SMSD SMWA SMWD SPKA SPKD SPV SRE STSA STSD SWA SWD TDD TENA TEND THFA THFD TLD TSA TVA TVD UCC UDI ULAA ULAD UNR USMA USMD USRA USRD VCE VMA VMD

11 Both Both 11 11 11 11 Both Both Both 11 11 Both Both Both Both 10 10 10 Both Both 10 10 11 Both 11 11 Both Both 11 Both Both 10 10 Both 10 10 10 Both Both Both Both Both Both Both Both Both 11 11 11

299 300 301 302 303 304 305 306 307 308 309

WTA WTD XFA XFD XFR XHA XHD XMWD XMWI XRA XRD

Both Both 10 10 10 Both Both Both Both 10 10

Description Automatic Answerback Allowed Automatic Answerback Denied Abandoned call record and time to answer Allowed Abandoned call record and time to answer Denied Automatic Digit Display Data Port Verification Allowed ACD Agent Agent Greeting Allowed Agent Greeting Denied ACD services for 500/2500 Active ACD services for 500/2500 Not Active Automatic Hold Allowed Automatic Hold Denied ALC loss plan class A port type ALC loss plan class B port type ACD Supv Can Observe Other Supv Audible Reminder of Held Call Allowed Audible Reminder of Held Call Denied Alarm Security Allowed Alarm Security Denied Denied Authorization code Class of Service Restricted Authorization code Class of Service Unrestricted Authorization code Class of Service Boss Secretary Feature Enhancement Allowed Boss Secretary Feature Enhancement Denied Busy Number Redial Allowed Busy Number Redial Denied Buzz when off hook Six-Party Conference Allowed Six-Party Conference Denied Collect Call Blocking - Blocked Collect Call Blocking - Not Blocked Controlled Class of Service Allowed Controlled Class of Service Denied Conferee Display Count Allowed Conferee Display Count Denied Generate external station activity records (Not CDR) No external station activity records (Not CDR) Call Forward/HUNT Override Allowed Call Forward/HUNT Override Denied Call Forward by Call Type Allowed Call Forward by Call Type Denied Call Forward All Calls to external DN Allowed Call Forward All Calls to external DN Denied Activate Calling Party Number and Name per-line blocking Deactivate Calling Party Number and Name per-line blocking Network Call Trace from this telephone Allowed Network Call Trace from this telephone Denied

Command and Status link Allowed Command and Status link Denied CLASS Calling Name Multiple Data Format Allowed CLASS Calling Name Denied Call Number Display Allowed Call Number Display Denied Call Number Information Allowed Call Number Information Denied Network ACD Countdown Allowed Network ACD Countdown Denied CLASS Calling Number Multiple Data Format Allowed CLASS Calling Number Delivery Denied CLASS Calling Number Single Data Format Allowed Forced Camp-On from another set Allowed Forced Camp-On from another set Denied Forced Camp-On to another set Allowed Forced Camp-On to another set Denied Continuous Ring Allowed Continuous Ring Denied Corporate Directory Allowed Corporate Directory Denied Conditionally Toll Denied (default) Conditionally Unrestricted Call Waiting Allowed Call Waiting Denied Call Waiting Notification Allowed Call Waiting Notification Denied Display Access Prefix Allowed Display Access Prefix Denied DN display on other set Allowed DN display on other set Denied Delay Display, display activates after call is answered Data Port Verification Denied Dealer Allowed Dealer Denied Dial Pulse - rotary and dial pulse telephones. Digital Long telephone set DN of set will be used in 3WT ANI messages Outgoing 3WT route will be used as DN in 3WT ANI messages Dialed Name Display Allowed Dialed Name Display Denied Diversion Notification Option (QSIG) Diversion Notification Option (QSIG) Diversion Notification Option (QSIG) Diversion Notification Option (QSIG) Diversion Notification Option (QSIG) ACD Supv Cannot Observe Other Supv DN Pickup Allowed DN Pickup Denied Distinctive Ringing by Directory Number Allowed

Distinctive Ringing by Directory Number Denied High fast tone High slow tone Low fast tone Low slow tone Digital Short telephone set Data Service access or IS Server TN Allowed Data Service access or IS Server TN Denied Data Terminal Digitone DTN is used for 2500 sets Enhanced Hot Line Allowed Enhanced Hot Line Denied Erase lists Allowed Erase lists Denied English language display Executive Distinctive Ringing Off 0 Executive Distinctive Ringing Tone 1 Executive Distinctive Ringing Tone 2 Executive Distinctive Ringing Tone 3 Executive Distinctive Ringing Tone 4 Fax/Modem allowed ISDN call Fax denied (see FAXA) Call Forward Busy - DID calls Ring Attendant Call Forward Busy Normal Force Disconnect Allowed Force Disconnect Denied Forward Intercom Calls Allowed Forward Intercom Calls Denied Flexible Incoming Tones Allowed Flexible Incoming Tones Denied Flexible voice/data Allowed Flexible voice/data Denied Call Forward No answer Allowed Call Forward No answer Denied Fully Restricted 1 Fully Restricted 2 Fully Restricted French language display Allows trunk to trunk connections for Conference Denies trunk to trunk connections - no conferencing Allows trunk to trunk Conference and Transfer Flexible Services Port Group Pickup Allowed Group Pickup Denied Group Listening Allowed Group Listening Denied Hunt By call Type Allowed Hunt By call Type Denied Digital Telephone Handsfree Allowed Digital Telephone Handsfree Denied

High Priority station Hospitality Allowed, used for Hospitality Management Hospitality Denied Host Terminal Allowed Host Terminal Denied Hunting Allowed Hunting Denied ICP Answering Machine Allowed ICP Answering Machine Denied Internal Call Detail Recording Allowed Internal Call Detail Recording Denied Integrated Messaging Service Attendant Allowed Integrated Messaging Service Attendant Denied Intercept Position Allowed Intercept Position Denied Incoming Ringing Line Preference Allowed Incoming Ringing Line Preference Denied Interrogation set Allowed for intercept computer Interrogation set Denied for intercept computer Listed Directory Number defined in CDB - used for CLID Line Disconnect Tone Allowed Line Disconnect Tone Denied Line Load Control Class 1 Line Load Control Class 2 Line Load Control Class 3 Line Load Control off MW Lamp - status of the mailbox associated with the PDN MW Lamp - status of the mailbox associated with any DN Last Number Redial Allowed Last Number Redial Denied Long line Class of Service (default if CLS = OPS) Message Waiting Lamp Allowed Message Waiting Lamp Denied Low Priority station LOGIVOX Class of Service Allowed LOGIVOX Class of Service Denied Multi-Party Operation (MPO) Blind Transfer Allowed Multi-Party Operation (MPO) Blind Transfer Denied Set linked to a non-MICB line card Set linked to a MICB line card Multiple Call Arrangement Allowed Multiple Call Arrangement Denied Malicious Call Trace Allowed Malicious Call Trace Denied Message Interrupt Allowed Message Interrupt Denied Multimedia Allowed Multimedia Denied Manual service - Used for HOT Mute on Answer Allowed

Mute on Answer Denied Message Registration Allowed Message Registration Denied Make Set Busy Improvement Allowed Make Set Busy Improvement Denied Maintenance Telephone Allowed Maintenance Telephone Denied Message Waiting Allowed Message Waiting Denied No Answer Indication Allowed No Answer Indication Denied Name Display on other set Allowed Name Display on other set Denied No Digit Display Non-ringing Incoming Line Preference Allowed Non-ringing Incoming Line Preference Denied Network Override/Breakin Allowed Network Override/Breakin Denied Night Restriction for forced Camp-On Allowed Night Restriction for forced Camp-On Denied Night Restriction for Priority Override Allowed Night Restriction for Priority Override Denied Night Restriction for Call Waiting Allowed Night Restriction for Call Waiting Denied Outgoing Call Barring Allowed Outgoing Call Barring Denied Outgoing Line Preference Allowed Outgoing Line Preference Denied One Number Delivery Allowed for a portable One Number Delivery Denied for a portable On-Premises extension On-Premises Station (default for all others) Off-Premises Station (default if CDEN is DD) Off-Premises extension Supported by QPC192 only Override Allowed Override Denied Primary Directory Number Allow PAGENET access Deny PAGENET access Privacy Override Allowed Privacy Override Denied Priority Call Pickup Allowed Priority Call Pickup Denied Call Pickup Allowed Call Pickup Denied Redirection By Day Allowed Redirection By Day Denied Redirection By Holiday Allowed Redirection By Holiday Denied Recall to Boss Allowed

Recall to Boss Denied Restricted from Receiving Collect Calls Restricted from receiving DID calls Automatic Redial Allowed Automatic Redial Denied Reversed Lamp Flash Allowed Reversed Lamp Flash Denied Remote Monitoring of Messages Allowed Remote Monitoring of Messages Denied Allow Remote Monitoring of Messages Apply ringing when idle, off hook or busy Apply ringing when idle but off hook Call Redirection by Time of day allowed Call Redirection by Time of day denied Second Level CFNA Allowed Second Level CFNA Denied Short line Class of Service Standalone Mail Server Allowed Standalone Mail Server Denied Extended Message Waiting Indication Allowed Extended Message Waiting Indication Denied Speaker Allowed Speaker Denied ACD Supervisor Semi-Restricted Set-to-Set Messaging Allowed Set-to-Set Messaging Denied Station-to-Station Call Waiting Allowed Station-to-Station Call Waiting Denied Tandem Digit Display Automatic set display feature Tenant Service Allowed Tenant Service Denied Centrex Trunk Switch Hook Flash on this set allowed Centrex Trunk Switch Hook Flash on this set denied Toll Denied Three-Party Service allowed Trunk Verification from station Allowed Trunk Verification from station Denied Not Restricted from Receiving Collect Calls Not Restricted from Receiving DID Calls Set Based Administration User Access Allowed Set Based Administration User Access Denied Unrestricted Meridian 911 position Allowed Meridian 911 position Denied User Selectable Call Redirection Allowed User Selectable Call Redirection Denied Voice Terminal Server Voice Messaging Allowed Server Voice Messaging Denied

Warning Tone Allowed Warning Tone Denied Call Transfer Allowed Call Transfer Denied Hookflash disabled - no transfer Exclusive Hold Allowed Exclusive Hold Denied Extended Message Waiting indication Denied Extended Message Waiting indication Allowed Ring Again Allowed Ring Again Denied

PRINT REFERENCE CUST 0 ACDN 5902 TYPE ACD CUST 0 ACDN 9201 MWC NO DSAC NO MAXP 10 SDNB NO BSCW NO ISAP NO AACQ NO RGAI NO ACAA NO FRRT SRRT NRRT FROA NO NCFW 9700 FNCF NO CWTT NONE HMSB YES ACPQ NO FORC NO RTQT 0 SPCP YES OBTN NO RAO NO CWTH 1 NCWL NO BYTH 0 OVTH 2047 TOFT NONE HPQ NO OCN NO OVDN IFDN OVBU LNK LNK LNK LNK EMRT MURT RTPC NO STIO TSFT 20 HOML YES RDNA NO NRAC NO DAL NO RPRT YES RAGT 4 DURT 30

CONFIG

PRINT TYPE acd CUST 0 REQ new ACDN 5902 TYPE acd TYPE ACD CUST 0 CUST 0 ACDN 5902 ACDN 5902 MWC MWC NO DSAC DSAC NO MAXP 10 MAXP 10 SDNB SDNB NO BSCW BSCW NO ISAP ISAP NO AACQ NO RGAI RGAI NO ACAA ACAA NO FRRT FRRT SRRT SRRT NRRT NRRT FROA FROA NO NCFW 9700 NCFW 9700 FNCF FNCF NO CWTT CWTT NONE HMSB yes HMSB YES ACPQ ACPQ NO FORC FORC NO RTQT RTQT 0 SPCP SPCP YES OBTN OBTN NO RAO RAO NO CWTH CWTH 1 NCWL NCWL NO BYTH BYTH 0 OVTH OVTH 2047 TOFT TOFT NONE HPQ HPQ NO OCN OCN NO OVDN OVDN IFDN IFDN OVBU OVBU LNK LNK LNK LNK EMRT EMRT MURT MURT RTPC RTPC NO STIO STIO TSFT TSFT 20 HOML yes HOML YES RDNA RDNA NO NRAC NRAC NO DAL DAL NO RPRT RPRT YES RAGT RAGT 4 DURT DURT 30

RSND 4 FCTH 20 CRQS 100 IVR NO CWNT NONE

RSND FCTH CRQS IVR CWNT

RSND 4 FCTH 20 CRQS 100 IVR NO CWNT NONE