Clerk Resume.doc

536B Hartsock Loop

706-685-2633H/ 706-393-1680C

Ft. Benning, GA 31905

[email protected]

Nedelka Y. Aguilar Objective

Bilingual, energetic, with good people skills seeking position which offers opportunity for growth and personal development.

Experience

2007-2009 Columbus, OH

Nationwide Children Hospital

Secretary II   Perform general office tasks such as typing, filing, scheduling or operating telephone console.  Maintain departmental filing system.  Type correspondence, compiles data/statistics for reports.  Monitor, maintain, and place orders for inventory of office supplies and forms.  Mileage reimbursements.  Replies to inquiries from brief instructions, provides routine information.

2004-2006 Nashville, TN

Centennial Pediatrics, P.C.

Front Desk Associate  Responsible for customer interactions including scheduling appointments, bill payments and insurance verification.  Interoffice filling, faxing and chart preparation.

 Communicate effectively with patients in English and Spanish.

2003-2004 Nashville, TN

Meharry Pediatrics

Patient Service Representative  Scheduled call-in and walk-in appointments for English and Spanish speaking patients.  Responsible for bill payments and insurance verifications.  Faxing and chart preparation.  Calculated and deposited shift counts. 2002-2003 Hinesville, GA

Best Western Hotel

Front Desk Clerk  Scheduled reservations for call-in and walk-in customers.  Checked in guests and verified customer information.  Made credit pre-authorization and calculated/deposited shift counts.  Diffused angry customers and aided in mediating customer complaints.

2000-2001

Cash-N-Advance Fayetteville, NC

Teller

. Worked verifying checks and money orders for customer transactions and cash advances.

. Conducted clerical work including faxes, making copies and notifying customers of balances.

Education

1992-1993 Panama

Panama Canal College

Panama Rep.of

 Business Administration 1991-1992 Rico

Inter-american Business College Humacao, Puerto

 Bilingual Secretary Training Certificates

New Connections, Nutrition and childcare professional.

Skills

. Proficiency: MS Office, Microsoft Word, Excel, MS Outlook, New

Office Doc.

. Typing: 50 wpm. . Equipment: Cash register, Switchboard, fax, Xerox machine, intercom, internet, etc.

. Languages: Proficient in Spanish and English. . References: Provided upon request.