Ckm-mod-one

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Module-1

Personal

Change

Personal Change Self awareness Self analysis Self esteem Self efficacy

Self Analysis  Personal

SWOT analysis  Self analysis has to do with analyzing oneself, when an individual understand himself the change process becomes easier and comfortable.  Suitable aptitude.  Capable of handling roles and responsibility.  Stress tolerance level

SELF AWARENESS  When

you know who you are, you may have to change; and some people just do not want to change because changing demands effort!  Self-awareness requires honesty and courage ... to get in touch with what we are thinking and feeling and to face the truth about ourselves.

 Aptitude

for a given job  Handling various job & responsibilities  What motivates & drains one’s energy  One’s stress tolerance level  -analysis of one’s meaningful relationship with others

Self-awareness  Knowing

your own strengths, limitations, needs, values, biases, skills, trust radius, intentionality, pressures, resilience, internal signals, etc.  Emotional self-awareness: recognizing emotions and their effects  Accurate self-assessment: knowing strengths and weaknesses  Self-confidence: strong sense of self-worth and capabilities

Self awareness The

better you understand yourself, the better you are able to accept or change who you are. Being in the dark about yourself means that you will continue to get caught up in your own internal struggles and allowed outside forces to mould and shape you.

Self awareness  How

we see ourselves may be clouded by the feedback messages we received about ourselves from others. But how could anyone know more about you than you? They do not feel your emotions or think your thoughts; they do not face the issues that you wrestled with.  Some people may not be prepared to face the truth about themselves.

Self awareness SelfAwareness • Emotional Self-Awareness • Accurate Self-Assessment • Self-Confidence

SelfManagement • • • • •

Self-Control Trustworthiness Conscientiousness Adaptability Achievement Orientation • Initiative

Social Awareness • Empathy • Organizational Awareness • Service Orientation

Social Skills • • • • • • • •

Developing Others Leadership Influence Communication Change Catalyst Conflict Management Building Bonds Teamwork & Collaboration

Self awareness  Knowing

your limits, hot buttons, edges, etc. and being able to stop your reactions before these points in order to make more appropriate choices for response  Self-control: keep impulses under control  Trustworthiness: Maintaining standards of honesty and integrity  Conscientiousness: responsibility in managing oneself  Adaptability: flexibility in adapting to change or obstacles

Motivation:  Knowing

how to initiate effort, direct effort, and maintain effort for yourself under any circumstances  Achievement Orientation: guiding drive to meet and internal standard of excellence  Initiative: Readiness to act

Social Skills:          

The ability to interact with, communicate with , and influence others effectively Developing Others: sensing needs and bolstering abilities Leadership: Inspire and guide Influence: use interpersonal influence tactics Communication: send clear and convincing messages Change Catalyst: initiate and manage change Working with Others Conflict Management: resolve disagreements Building Bonds: build relationships with others Teamwork & Collaboration: work w/others shared goal

Self-awareness Questions  What

are your strengths? What are your weaknesses?  How do your friends describe you? Do you agree with their descriptions? Why or why not?  List two situations when you are most at ease. What specific elements were present when you felt that way?  What types of activities did you enjoy doing when you were a child? What about now?  What motivates you? Why?

Self-awareness Questions    



What are your dreams for the future? What steps are you taking to achieve your dreams? What do you fear most in your life? Why? What stresses you? What is your typical response to stress? What qualities do you like to see in people? Why? Do you have many friends as you just described? Why or why not? When you disagree with someone's viewpoint, what would you do?

Personal development through Self Awareness  Skill

development.  Helps managers in which they will be most effective.  Skill development-Skill gap  Knowing your strength & weakness Seeing big picture  Stress Motivation. It is very difficult to cope up with poor results when you don’t understand what causes them

Personal development through Self Awareness  Leadership  Practicing

this management skill  Ask somebody  Questionnaire  Seek professional help  21st century leadership based on self awareness  Johari window  MBTI (Myers Briggs Type Indicator)

WHAT IS SELF-ESTEEM?  It

involves one's mental perception of one's qualities, not of one's physical features.

 Most

people's feelings and thoughts about themselves fluctuate somewhat based on their daily experiences.  The grade you get on an exam, how your friends treat you, ups and downs in a romantic relationship-all can have a temporary impact on your wellbeing.

WHAT IS SELF-ESTEEM?  Psychologists

usually regard self-esteem as an enduring personality characteristic (trait self-esteem), though normal, short-term variations (state self-esteem) occur.  Self-esteem can apply specifically to a particular dimension (for example: "I believe I am a good writer, and feel proud of that in particular") or have global extent (for example: "I believe I am a good person, and feel proud of myself in general").

Where Does Self-Esteem Come From? 

Our self-esteem develops and evolves throughout our lives as we build an image of ourselves through our experiences with different people and activities.



Experiences during our childhood play a particularly large role in the shaping of our basic self-esteem. When we were growing up, our successes (and failures) and how we were treated by the members of our immediate family, by our teachers,

coaches, religious authorities, and by our peers, all contributed to the creation of our basic self-esteem.

Healthy Self-Esteem  Childhood

experiences that lead to healthy self-esteem include being praised  being listened to  being spoken to respectfully  getting attention and hugs  experiencing success in sports or school  having trustworthy friends

Low Self-Esteem Childhood experiences that lead to low self-esteem include being harshly criticized  beaten  being ignored, ridiculed or teased  being expected to be "perfect" all the time  experiencing failures in sports or school

Self-efficacy  Perceived

people's

self-efficacy is defined as

beliefs about their capabilities to (perform a task) produce designated levels of performance that exercise influence over events that affect their lives.

 Self-efficacy

beliefs determine how people feel, think, motivate themselves and behave.  Such beliefs produce these diverse effects through four major processes. They include cognitive, motivational, affective and selection processes

Self-efficacy A

strong sense of efficacy enhances human accomplishment and personal well-being in many ways.

People

their

with high assurance in capabilities approach

difficult tasks as challenges to be mastered rather than as threats to be avoided.

Such

an efficacious outlook fosters intrinsic interest and deep engrossment in activities. They set themselves challenging goals and maintain strong commitment to them.

 In

managing personal change, self efficacy is major determinant for success.  People with higher SE can overcome obstacles and challenges that are inevitable part of any change effort.  (SE

help people who doubt their capability shy away from difficulties & challenges which they view as personal threat )

Self-efficacy  They

quickly recover their sense of efficacy after failures or setbacks.  They approach threatening situations with assurance that they can exercise control over them. Such an efficacious outlook produces personal accomplishments, reduces stress and lowers vulnerability to depression.

Sources of Self-Efficacy  People's

beliefs about their efficacy can be developed by four main sources of influence.  The most effective way of creating a strong sense of efficacy is through mastery experiences.  Successes build a robust belief in one's personal efficacy. Failures undermine it, especially if failures occur before a sense of efficacy is firmly established.

Self-efficacy A

resilient sense of efficacy requires experience in overcoming obstacles through perseverant effort.

 The

second way of creating and strengthening self-beliefs of efficacy is through the vicarious-(sensational) experiences provided by social models. Seeing people similar to oneself succeed by sustained effort raises observers' beliefs that they too possess the capabilities master comparable activities to succeed

Self-efficacy  Perceived

self-efficacy is concerned with people's beliefs in their capabilities to exercise control over their own functioning and over events that affect their lives.

Self-efficacy  Beliefs

in personal efficacy affect life choices, level of motivation, quality of functioning, resilience (toughness) to adversity and vulnerability to stress and depression.  People's beliefs in their efficacy are developed by four main sources of influence.

Self-efficacy People

must have a robust sense of efficacy to sustain the perseverant effort needed to succeed.

Self-efficacy  Succeeding

periods of life present new types of competency demands requiring further development of personal efficacy for successful functioning.  The nature and scope of perceived selfefficacy undergo changes throughout the course of the lifespan.

Organizational Roles: Role

is a set of functions, which an individual performs in response to the expectations of the significant members of a social system, and his own expectations about the position that he occupies in it.

The

concept of role is VITAL for the integration of the individual with an organization.

Organizational Role efficacy Role

efficacy means the “potential effectiveness of an individual occupying a particular position in an organization.”

Role Conflict & Role ambiguity Role

ambiguity occurs when an employee is uncertain about assigned job duties & Responsibilities.

Role is the convergence region

between the individual & organization – what is given in organization structure is position & when individual occupies a position it becomes a role.

It

has been defined as a “set of behavior enacted by person as a result of his occupying certain position in an organization.

Role Efficiency The performance of a person working is an organization depends on his own potential effectiveness, technical competence & managerial experience as well as on the design of the role that he performs in an organization.

Role Efficiency It

is the integration of the two (the person & the role. that ensures a persons effectiveness. Unless a person has the requisite knowledge, technical competence & skill required for the role, he cannot be effective.

Role

taking is responding is the expectations of others. (REACTIVE), while role making is taking initiating to creatively design the role (PROACTIVE), so that the expecting of both others & the role occupant one integrated.

If

the role does not allow the person to use his competence if he constantly feels frustrated in the role, his effectiveness is likely to be low.

 Similarly

role set is a interrelationship between among many others.

 Role

pattern of one role

efficacy has also been found to related to age, the type of role & the location of the work place & length of employment.

Organizational Role  Organizational

roles are a method of providing service entitlements to individuals within the system.  If individuals are assigned to an organization role, managed resource available to the role then become available to the individual in that role.

Organizational Role efficacy  It

Is Important to Understand That The Performance of People Working In a Programme or in an Organization Depends on their technical Competence, Managerial Skills, and Their Potential Effectiveness In The Role They Perform in the Organization.  It Is the Merging of the Two (The Person and the Role) That Ensures the Individual’s Effectiveness in the Organization.

The Ten Aspects of Role Efficacy Role

efficacy has ten aspects to consider. These aspects can be classified into three groups, or dimensions namely, role making, role centering and role linking.

"Role

making" is an active attitude towards the role, i.e. defining and making the role one likes to take on.

"Role

centering" is concerned with increasing the power of the role, making it more important.

“Role

linking" is concerned with extending the relationship of the role with other roles and groups. The three dimensions have been further subdivided into the ten aspects of role efficacy

Organizational Role efficacy