Charles Monroe Resume

Charles A. Monroe Jr 103 vine st. #406 Seattle, WA 98121 [email protected] M (703)965-0504

PROFILE I am a young entrepreneur looking for new challenges in a professional industry. I am experienced and eager to adapt and learn new skills in the customer based industry. I have had the opportunity to work with a wide variety of clientele thus I am a very adaptive employee with extraordinary customer service skills. My past employers have spread throughout many different industries therefore I am a versatile worker and I have always excelled in any customer based industry.

EXPERIENCE Manager, Strut Boutique; Seattle WA- 4/2009-Present Management Responsibilities: Directed a high volume of clientele, while maintaining general store operations; including store upkeep, stocking and inventory, organization of store, online ordering and sales, cash handling, and personal styling for a variety of clients and companies. Additional Responsibilities: Additional responsibilities include promoting clothing lines, event planning, and networking involving the boutique. Assisting in the production of graphic images, promotions and press involving the store and lines associated with the boutique. In addition to management responsibilities I acted as a receptionist, organizer, and personal assistant to the store’s owners. Sales, Express Mens; Seattle, WA- 3/2009-6/2009 Sales Associate Responsibilities: Assist clients with styling of outfits, store upkeep, cash handling, and organizing inventory. Alongside floor sales, associates issued Express Credit Card and assisted with billing and payment needs. Certified Barista/Corporate Trained Learning Coach, Starbucks Coffee;VA/WA- 9/24/2007 – 1/29/2009 Barista Responsibilities: Creation of elaborate beverages and food preparation. Alongside food and beverage crafting I handled money transactions, inventory, and responded to customer needs. Certified Learning Coach: Trained partners in basic drink building skills while passing on beverage crafting knowledge and modeling exceptional customer service and interpersonal skills. Traveled to and worked with numerous store locations in Virginia and Seattle. Server/Cook/Supervisor, Shisha Lounge/Zaaza Lounge; Sterling, VA- 3/2007 – 10/2008 Restaurant Operations: Cooking, food and beverage preparation, table service, sales, and inventory. Tobacco & Alcohol Sales: Preparation of alcoholic beverages and tobacco blends while adhering to state issued control laws. Preformed pipe maintenance, bar backing, and money handling. Host/Server/Trainer, Logan’s Roadhouse; Sterling, VA 9/2005-3/2007 Table service, stocking, floor planning, alcohol distribution, and tip management

E D U C AT I O N Dominion High School- 2003-2007 General Education- Also studied German and many music courses Graduated with a GED

SKILLS Versed in computer and POS operations, scheduling, and customer service.