Chapter 27 Fundamentals Of Controlling

Chapter 27 Fundamentals of Controlling

Importance Of Control • • • • • •

Adjustments in Operations Policy Verification Managerial Responsibility Psychological Pressure Coordination in Action Organisational Efficiency and Effectiveness

Classification of steps… • Establishment of Control Standards • Measurement of Performance • Comparing Actual And Standard Performance • Correction of Deviations

Controlling and Management by Exception Six basic ingredients: 1.Measurement 2.Projection 3.Selection 4.Observation 5.Comparison 6.Decision making

Design of Effective Control System Principles… • Integrating Strategies planning and Control System • Indentifying Strategic Control Points • Organisational Communication • Motivational Dynamics

Essentials of Effective Control System 1. 2. 3. 4.

Reflecting Organisational Needs Forward Looking Promptness in Reporting Deviations Pointing out Exceptions at Critical Points 5. Objective 6. Flexible 7. Economical 8. Simple 9. Motivating 10.Reflecting Organisational pattern