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Windows Vista Enterprise And Mid-Market User Scenarios Customer Profiling And Segmentation Tools Windows Vista Business Value And Infrastructure Optimization Windows Vista Product Features Windows Client Volume Licensing And Software Assurance Benefits With New Mid-Market Offerings Sales Pitches Resources
Windows Vista Business Value And Infrastructure Optimization
Debasis Mallick “ Microsoft Technical Specialist “
Agenda Windows Vista Infrastructure Optimization Scenario Infrastructure Optimization Model Deployment Discussions
Infrastructure Optimization Scenario
Simplify Deployment
Improved App
Reduce the number of images, and simplify image maintenance and deployment
Reduce testing costs for application compatibility Enable your organization to more quickly take Compatibility advantage of new software and technology
Operate More Efficiently
Lower operational costs associated with updates, system administration and desktop support
Get More From Your Hardware
Reduce power costs by as much as $50 per desktop per year through Group Policy controls External Memory Device technology extends RAM 64-bit support
(1) Cost savings estimates developed in collaboration with the Environmental Protection Agency (EPA)
(1)
IT Complexity And Cost
Direct And Indirect Costs Direct Costs “Hard Costs” Hardware/Softwar e Service Desk Personnel PC Support Personnel Non IT Administration
Indirect Costs “Soft Costs” Self-Support Helping Peers Data Management PC Downtime
Customer IT Challenges
Growth Customer service Regulatory compliance Device management Varying skill sets Mobility
PC maintenance Server sprawl Legacy platforms Deployment and maintenance Identity management Software updates
Malicious attacks, viruses, spam, etc. Evolving threats Patch management, VPN, etc. Secure access (employees, partners and customers)
Infrastructure Optimization Model
Managed and Fully automated Managed IT frees IT consolidated management, Uncoordinated, The IOM Journey Infrastructure manual Infrastructure dynamic resource resources and provides the with limited infrastructure with maximum Usage , business automation foundation for organizational automation linked SLA’s
agility
Cost Center
More Efficient Cost Center
Business Enabler
Strategic Asset
* Based on the Gartner IT Maturity Model
How To Take The Journey
IT Maturity Is Primary Driver Of PC TCO Products And Technology Make Best Practice Adoption Possible Windows Vista TCO Standard
Rational
$1,354
$1,333
$1,246
IT Operations
$739
$507
$245
Non-IT Administration
$428
$426
$424
$2,521
$2,266
$1,915
Direct Costs Hardware & Software
CIO Impact
Total Direct Costs
Basic
Basic Standardized IT Ops Driven by: > > >
Indirect Costs
End User Impact
End User Operations Downtime Total Indirect Costs
$2,706
$2,125
$1,164
$137
$84
$24
$2,843
$2,209
$1,188
IT Ops
Driven by: >
$5,364
Source: Windows Vista TCO analysis from Gartner and Lawrence Associates
$4,475
$3,103
Vista Patch Management AD Authentication
Std’d Rationalized
>
Annual TCO
31%
>
52%
Vista AD/GPO SMS (software distribution)
Early Windows Vista Customer Engagement: Example Profile: Fortune 500 company with a global operation, approx. 75K PCs on Windows 2000, 19 images Major benefit drivers: Single image with Windows Vista, fewer OS vulnerabilities, service desk re-imaging, improved data management, improved standards compliance
Windows Vista Deployment Costs Application $0.4M (1.9%) Replacements Hardware Lost User Productivity
IT Labor
Licenses
Total
$1.5M (7.2%)
$3.1M (14.7%)
$7.2M (33.9%)
$9.0M (42.3%)
$21.3M
Cost Per PC $284 ($250$330) Per PC
Windows Vista TCO Benefits Direct Savings Per Year 3rd-party software IT operations Non-IT admin Indirect Savings Per Year End-user operations Downtime
Total Savings Per Year
$6.9M (21.6 %)
$24.8 M (78.4 %)
$31.7M
Annual Savings Per PC Direct: $92 Indirect: $332 Total: $423 ($385$546) Per PC
Simplify Deployment Windows Imaging File based format – hardware independent Non-destructive upgrades Multiple images in one WIM file – space and complexity benefits Single instanced and compressed – small size Bootable, serviceable – flexibility
Modularization Add/remove optional components – drivers, patches, languages Image customization to certain degree Higher reliability Language independence Consistency across phases
Single worldwide image Offline image servicing
Reduce the number of
Deployment Discussions 20% Business Value
30% IT Value
30% TCO Manager
20% Cash Manager
Often have a demanding PC user group with strong input into the IT decision process
“We are pushing the latest technology MS promotes and we need them to help us continue to push these business solutions.”
Often invest in reducing risk from security, stability and compliance issues to drive IT spending at or above the industry average
“Our users push the limits and we need to provide them with security and stability [it is critical].”
While desktop technology is widely used, it is often not core to the business and is not perceived as providing a competitive advantage
“Desktop PCs aren’t going to grow revenues.” “Not interested in business efficiency, this (IT) is a commodity.”
Often do not view IT as core to the operations of their business
“IT is just a cost of doing business – we’re trying to spend less not more”
Deployment Discussions
Infrastructure Optimization Maturity Basic 65%
Customer segments
20% Business Value
30% IT Value
30% TCO Manager
20% Cash Manager
Standard 31%
Rationalized 4%
High Probability Windows Vista Customer
Medium Probability Windows Vista Customer
(Infrastructure Upgrade)
(Empowering business and indirect savings)
High Probability Windows Vista Customer
(Windows Vista features, service levels, TCO)
High Probability Vista Customer (TCO Data and IT best practices)
Low probability Windows Vista customer
What This Means To You
First, Identify the customer’s infrastructure maturity stage and sell him/her on the Microsoft Platform Then pull Windows Vista into the sales process by emphasizing the value of the Client in an optimized infrastructure environment
Q&A
Windows Vista Enterprise And Mid-Market User Scenarios Customer Profiling And Segmentation Tools Windows Vista Business Value And Infrastructure Optimization Windows Vista Product Features Windows Client Volume Licensing And Software Assurance Benefits With New Mid-Market Offerings Sales Pitches Resources
Windows Vista Business Value And Infrastructure Optimization
Debasis Mallick “ Microsoft Technical Specialist “
Agenda Windows Vista Infrastructure Optimization Scenario Infrastructure Optimization Model Deployment Discussions
Infrastructure Optimization Scenario
Simplify Deployment
Improved App
Reduce the number of images, and simplify image maintenance and deployment
Reduce testing costs for application compatibility Enable your organization to more quickly take Compatibility advantage of new software and technology
Operate More Efficiently
Lower operational costs associated with updates, system administration and desktop support
Get More From Your Hardware
Reduce power costs by as much as $50 per desktop per year through Group Policy controls External Memory Device technology extends RAM 64-bit support
(1) Cost savings estimates developed in collaboration with the Environmental Protection Agency (EPA)
(1)
IT Complexity And Cost
Direct And Indirect Costs Direct Costs “Hard Costs” Hardware/Softwar e Service Desk Personnel PC Support Personnel Non IT Administration
Indirect Costs “Soft Costs” Self-Support Helping Peers Data Management PC Downtime
Customer IT Challenges
Growth Customer service Regulatory compliance Device management Varying skill sets Mobility
PC maintenance Server sprawl Legacy platforms Deployment and maintenance Identity management Software updates
Malicious attacks, viruses, spam, etc. Evolving threats Patch management, VPN, etc. Secure access (employees, partners and customers)
Infrastructure Optimization Model
Managed and Fully automated Managed IT frees IT consolidated management, Uncoordinated, The IOM Journey Infrastructure manual Infrastructure dynamic resource resources and provides the with limited infrastructure with maximum Usage , business automation foundation for organizational automation linked SLA’s
agility
Cost Center
More Efficient Cost Center
Business Enabler
Strategic Asset
* Based on the Gartner IT Maturity Model
How To Take The Journey
IT Maturity Is Primary Driver Of PC TCO Products And Technology Make Best Practice Adoption Possible Windows Vista TCO Standard
Rational
$1,354
$1,333
$1,246
IT Operations
$739
$507
$245
Non-IT Administration
$428
$426
$424
$2,521
$2,266
$1,915
Direct Costs Hardware & Software
CIO Impact
Total Direct Costs
Basic
Basic Standardized IT Ops Driven by: > > >
Indirect Costs
End User Impact
End User Operations Downtime Total Indirect Costs
$2,706
$2,125
$1,164
$137
$84
$24
$2,843
$2,209
$1,188
IT Ops
Driven by: >
$5,364
Source: Windows Vista TCO analysis from Gartner and Lawrence Associates
$4,475
$3,103
Vista Patch Management AD Authentication
Std’d Rationalized
>
Annual TCO
31%
>
52%
Vista AD/GPO SMS (software distribution)
Early Windows Vista Customer Engagement: Example Profile: Fortune 500 company with a global operation, approx. 75K PCs on Windows 2000, 19 images Major benefit drivers: Single image with Windows Vista, fewer OS vulnerabilities, service desk re-imaging, improved data management, improved standards compliance
Windows Vista Deployment Costs Application $0.4M (1.9%) Replacements Hardware Lost User Productivity
IT Labor
Licenses
Total
$1.5M (7.2%)
$3.1M (14.7%)
$7.2M (33.9%)
$9.0M (42.3%)
$21.3M
Cost Per PC $284 ($250$330) Per PC
Windows Vista TCO Benefits Direct Savings Per Year 3rd-party software IT operations Non-IT admin Indirect Savings Per Year End-user operations Downtime
Total Savings Per Year
$6.9M (21.6 %)
$24.8 M (78.4 %)
$31.7M
Annual Savings Per PC Direct: $92 Indirect: $332 Total: $423 ($385$546) Per PC
Simplify Deployment Windows Imaging File based format – hardware independent Non-destructive upgrades Multiple images in one WIM file – space and complexity benefits Single instanced and compressed – small size Bootable, serviceable – flexibility
Modularization Add/remove optional components – drivers, patches, languages Image customization to certain degree Higher reliability Language independence Consistency across phases
Single worldwide image Offline image servicing
Reduce the number of
Deployment Discussions 20% Business Value
30% IT Value
30% TCO Manager
20% Cash Manager
Often have a demanding PC user group with strong input into the IT decision process
“We are pushing the latest technology MS promotes and we need them to help us continue to push these business solutions.”
Often invest in reducing risk from security, stability and compliance issues to drive IT spending at or above the industry average
“Our users push the limits and we need to provide them with security and stability [it is critical].”
While desktop technology is widely used, it is often not core to the business and is not perceived as providing a competitive advantage
“Desktop PCs aren’t going to grow revenues.” “Not interested in business efficiency, this (IT) is a commodity.”
Often do not view IT as core to the operations of their business
“IT is just a cost of doing business – we’re trying to spend less not more”
Deployment Discussions
Infrastructure Optimization Maturity Basic 65%
Customer segments
20% Business Value
30% IT Value
30% TCO Manager
20% Cash Manager
Standard 31%
Rationalized 4%
High Probability Windows Vista Customer
Medium Probability Windows Vista Customer
(Infrastructure Upgrade)
(Empowering business and indirect savings)
High Probability Windows Vista Customer
(Windows Vista features, service levels, TCO)
High Probability Vista Customer (TCO Data and IT best practices)
Low probability Windows Vista customer
What This Means To You
First, Identify the customer’s infrastructure maturity stage and sell him/her on the Microsoft Platform Then pull Windows Vista into the sales process by emphasizing the value of the Client in an optimized infrastructure environment
Q&A
