Changing Role Of Human Resource Management

NEW HR MANDATE SUPPORTING BUSINESS NEEDS (HR Structure, Recruitment, & Allocation) CUSTOMER SATISFACTION (Competent Workforce, delivering quality) EMPLOYEE ENGAGEMENT (Satisfaction, Career Aspirations & Celebrations) KEY METRICS REVIEW & PLANNING (Staffing, Attrition, Performance, EVA) INTERNAL PROCESSES & SYSTEMS (Evolving HR Processes) DEVELOPMENT OF HR WORKFORCE (Competency Planning, & Development )

Need for HR Value – Changing Dynamics Change in internal environment

Change in external environment

Competition

• • • •

Company focus Nature of work Employee profile Employee aspiration

Technology Globalization Local & foreign regulations

Role of HR Professionals The Past

• • • • • •

Operational Monitor Short term Administrative Reactive Activity focus

The Future

• • • • • •

Strategic Partner Long term Consultative Proactive Solution focus

Emerging Roles for HR Professionals Human Capital Developer Employee Advocate

HR Leader

Functional Expert

Strategic Partner

Evolution of HR Roles Till now….

• Employee Champion • Administrative Expert • Change Agent • Strategic Partner

Now onwards….

• Employee Advocate (EA), Human Capital (HC) Developer • Functional Expert • Strategic Partner • Strategic Partner • Leader M.L.PANDIA