Certificate Program In Effective Selling Skills

NH-7, Kompally, Secunderabad – 500014, A.P., India Ph.: 040–27165450-55; 040-65457236-37; Fax: 040-27165452; www.ssim.ac.in -------------------------------------------------------------------------------------------------CERTIFICATE PROGRAM IN EFFECTIVE SELLING SKILLS The Certificate Program in Effective Selling Skills will navigate through the following areas:1. Introduction to Sales Management 2. Types of Sales people, Qualities and traits of a Good Sales Persons 3. Psychology of Selling 4. Business Communication and etiquettes 5. Buying Process, buyers and industrial and personal buying 6. Sales Process-I 7. Sales Process-II 8. Customer Psychology 9. Customer objection Handling and handling of difficult customers 10. Territory Planning, Utilization of technology and Time 11. Future of selling, Market analysis and Sales forecasting and techniques in prospecting and networking 12. CRM practices: Strategy for relationship, retention and referrals Objective of the program: To provide participants with a frame work for the Sales Process at a comprehensive level and to assess the participants’ ability to apply the principles learned during this program in a simulated environment. Target group: Newly appointed sales people with little or no previous formal training in selling skills Sales people with 1-2 years of experience wishing to upgrade their selling skills Anyone who is involved in selling services or products where dynamic approaches are required to close a deal.

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Faculty Resources: (i) (ii)

Seasoned Sales trainers with experiences ranging from office automation, FMCG, Insurance, Pharmaceutical and Industrial marketing fields from SSIM Expert sales practitioners from the industry

Methodology: Blend of lectures, case studies, role plays, simulation and games. Certification: “Certificate in Effective Selling Skills” will be awarded SIVANI INSTITUTE OF MANAGEMENT, a leading B School in the country

by

SIVA

Assessment: ◊ Participants will be assessed at the end of every module ◊ At the end of final module, participants will be required to make a sales presentation in a simulated environment Course commencing Course Duration Batch Size Course Fees Registration fee

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19th July 2009 36 Hours – Six Sundays Maximum 40 participants INR 5000/INR 250/-

Contact: Mr. S. Saibaba,Co-ordinator +91 9985424930

[email protected]

Mr.Madhusudan Kota

+91 9000017590

[email protected]

Mr.Pankaj K Mohanty

+91 9948843326

[email protected]