Caf Questionnaire - Smaller
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Cafeteria Questionnaire Name _________________________________________________ Gender ___________ Classification _______________ Do you have a meal plan?
Yes
No
How often do you eat in the cafeteria? ___________________ Circle the meal you eat at most often. Breakfast Brunch Lunch Night Circle your favorite concept. Salad Bar Grill Pizza
Deli
Dinner
International
Late
Classics
Do you know any of the staff by name? Who? _____________________ Do you know the cafeteria has a comment board? Yes No If yes, where is it located? _________________________________________ Have you ever looked at the comment board?
Yes
No
Do you know where to find the comment cards? Yes No If yes, where are they? ____________________________________________ Have you ever written a comment card?
Yes
No
If so, why or why did you not turn it in? __________________________________________________________________ What was the comment or complaint? __________________________________________________________________ Do you live on campus? Yes
No
Why would you choose to eat at home or off-campus rather than at the cafeteria? ___________________________________________________
What would be a reason to get a cafeteria meal to go? __________________________________________________________________ Has a staff member ever been rude to or ignored you? If so, what were they doing or what did they do to upset you? ________________ __________________________________________________________________
If yes to the above, how did you react? ___________________________ __________________________________________________________________ Would lack of service ever keep you from returning to the cafeteria? Yes No If you disliked a particular staff member, would you be less likely to enter the line at which they were serving? Yes No In your opinion, what is the relationship between staff and students? __________________________________________________________________ Have you ever seen a manager on the floor? If so, what were they doing? ___________________________________________________________ Please share a time when the attitude or emotion of a staff member affected your experience in the cafeteria. Can be positive or negative. _________________________________________________________ __________________________________________________________________
Please use the following lines to leave any other comments concerning the cafeteria, staff, management, comment cards, or general experiences with Sodexo. __________________________________________________________________ __________________________________________________________________
Yes
No
How often do you eat in the cafeteria? ___________________ Circle the meal you eat at most often. Breakfast Brunch Lunch Night Circle your favorite concept. Salad Bar Grill Pizza
Deli
Dinner
International
Late
Classics
Do you know any of the staff by name? Who? _____________________ Do you know the cafeteria has a comment board? Yes No If yes, where is it located? _________________________________________ Have you ever looked at the comment board?
Yes
No
Do you know where to find the comment cards? Yes No If yes, where are they? ____________________________________________ Have you ever written a comment card?
Yes
No
If so, why or why did you not turn it in? __________________________________________________________________ What was the comment or complaint? __________________________________________________________________ Do you live on campus? Yes
No
Why would you choose to eat at home or off-campus rather than at the cafeteria? ___________________________________________________
What would be a reason to get a cafeteria meal to go? __________________________________________________________________ Has a staff member ever been rude to or ignored you? If so, what were they doing or what did they do to upset you? ________________ __________________________________________________________________
If yes to the above, how did you react? ___________________________ __________________________________________________________________ Would lack of service ever keep you from returning to the cafeteria? Yes No If you disliked a particular staff member, would you be less likely to enter the line at which they were serving? Yes No In your opinion, what is the relationship between staff and students? __________________________________________________________________ Have you ever seen a manager on the floor? If so, what were they doing? ___________________________________________________________ Please share a time when the attitude or emotion of a staff member affected your experience in the cafeteria. Can be positive or negative. _________________________________________________________ __________________________________________________________________
Please use the following lines to leave any other comments concerning the cafeteria, staff, management, comment cards, or general experiences with Sodexo. __________________________________________________________________ __________________________________________________________________
