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HOW TO BE YOUR OWN BOSS - AND SUCCEED

H ELPING PEOPLE S UCCEED I N B USINESS Foreword From the Managing Director, Entrepreneur Business Centre. Thank you for joining the thousands of Australian businesspeople who have chosen the Entrepreneur Business Centre to assist them in starting and running their small business. Like so many of us, the desire to build a better future and achieve financial independence fuels our aspirations to start and build a business we can call our own.Whilst it's never an easy road, we cherish a unique satisfaction in cementing each milestone as we turn our dreams into reality. Being a privately owned and funded Australian company ourselves, we understand the needs of small business today and face the same issues and frustrations of an ever-changing marketplace. We hope that by sharing with you the principles, strategies and ideas that we have used in planning and growing our own business, we can help you achieve your business goals. Our aim is to assist you in both starting your business, and just as importantly, in managing and growing your business through the years to come.To this end we will continue to seek out and bring you innovative and affordable products & services to grow sales and profitability in your business. Regards,

Greg Hart Managing Director Entrepreneur Business Centre. © Entrepreneur Business Centre (2002) 117 Stirling Highway, Nedlands,Western Australia 6009 Phone 1300 300 586 Fax 1300 300 983 International: Phone +618 9423 5200 Fax +618 9386 8382

BROWSING FOR A BUSINESS IDEA If you've always dreamt about owning your own business but don't know what would suit you, this is a great place to start. Entrepreneur's Business Start-Up Series offer you over 160 different business ideas to choose from. Each business has been thoroughly researched, then carefully collated and published in an easy to follow, step-by-step guide format. The index lists all of the business ideas under industry categories. ALREADY CHOSEN A BUSINESS If you already know the business you'd like to start but are afraid of all the unknowns, you'll find the relevant Business Start-Up Guide title the ideal mentor to help you get started and succeed. The financial software which accompanies each guide will help you prove the viability of your business before you start. If you need to prepare a business plan to gain finance from the bank, the Writing An Effective Business Plan Guide will help you stepby-step. ALREADY IN BUSINESS Whether you're looking for ways to grow sales or write a business plan, the Business Management Series is sure to have the relevant title to give you fresh ideas and strategies to help you grow your business and improve your bottom line. CONSIDERING BUYING A FRANCHISE Don't sign anything without the right information. The Buying A Franchise guide will help you choose the right franchise and succeed. You can even use the industry specific Business Start-Up Guides as an independent resource when researching what's involved in running the business being offered by the franchisor. WHERE DO I START? 1. Read through all the information contained in this booklet. 2. Call us on 1300 300 586 and we will send you summaries of your chosen Business Guides OR Visit our web site at www.ebc.com.au to check out our special offers and download summaries of our business guides. 3. Order the Business Guide(s) of your choice ($245) and we will deliver them to you - usually within 24 hours. If you are looking at more than one Business Guide ask about our Multiple Guide Discounts for VIP customers. You can even take advantage of our three month Easy-Pay Plan if paying by credit card.

* Prices include GST & maybe subject to change.

1

COMPUTERS

I NDEX BUSINESS START-UP SERIES AUTOMOTIVE

30 Minute Car Tune Up Centre Car Detailing Service Limousine Service Mobile Vehicle Inspection Mobile Windscreen Repair Panel Beating Workshop

12 17 33 39 39 41

Computer Consulting & Contracting Agency Computer Learning Centre Computer Repair Service Desktop Publishing How To Make Money With A Home Computer Newsletter Publishing Personalised Children’s Books Secretarial & Word Processing Service

Bakery / Patisserie Bed & Breakfast Establishment Cafe / Specialty Tea & Coffee Shop Catering Service Convenience Store / Delicatessen Food Delivery Service Ice Cream Parlour Lunch Bar Marketing A Family Recipe / Homestyle Cooking Business Pizza Parlour & Delivery Service Restaurant

12 15 16 16 22 24 25 26 27 30 30 31 32 34 35

Collection Agency Finance Broker

35 44 48

19 24

PERSONAL SERVICES

Introduction Agency Resume Writing Service Senior Day Care Services Shopping & Delivery Service Wedding Planning Service

CHILD RELATED SERVICES

2

14 14 16 17 22 25 29 34

FINANCIAL SERVICES

45 46 47 52 53 54

Child Day Care Services Children’s Activity Centre Nanny Placement Agency

29 40 42 51

FOOD & HOSPITALITY

BUSINESS SERVICES

Advertising Agency Business Assistance Centre Business Broker Business Referral Service Consulting Employment & Recruiting Agency Freelance Writing/Copywriter Function Coordinator Graphic Design Agency Image Enhancement Consultancy Import/Export Agency Interior Design Language Translation Services Mailing House Mobile Bookkeeping Service Promotional Advertising & Voucher Service Promotional Merchandise Brokerage Public Relations Consultancy Seminar/Event Promotions Signs & Signmaking Service Travel Agency

20 20 22 23

RESIDENTIAL SERVICES

18 18 40

Home Renovation Service Mobile Health Care Agency Painting Business Pet Sitting Service Property Inspection Service Property Maintenance Service

28 38 41 44 46 46

3

31 48 52 53 56

RETAIL BUSINESSES

Antique Sales & Restoration Arts & Craft Business Baby Merchandise & Clothing Shop Body Care Boutique Children’s Bookshop Children’s Clothing Shop Florist Gift Basket & Balloon Delivery Service Health Food Shop Hobby Shop Jewellery & Accessories Shop Lingerie Shop Men's Clothing Shop Music Shop Party Goods / Gift Shop Pet Shop Recycled / Consignment Clothing Boutique Retail Kiosk / Stall Secondhand Bookshop Secondhand Furniture Shop Specialised Retail Shop Sporting Goods Shop Sports Memorabilia Shop T-Shirt Shop Video Library Women’s Clothing Boutique

OTHER BUSINESSES

12 14 14 15 18 19 25 26 27 28 31 33 35 40 41 42 47 50 50 50 53 54 54 55 56 57

Amusement Machines / Arcade Collectibles / Memorabilia Broker Herb Farm Mail Order Business Mobile DJ Multi Level Marketing Recycling Consultant / Broker Vending Machine Business Video Production Company Worm Farming NEW Starting A Home-based Business

12 19 27 34 38 39 47 55 56 57 58

BUSINESS BENCHMARKING SERIES

NEW Business Benchmarking Guides

60

BUSINESS MANAGEMENT SERIES

Writing An Effective Business Plan Smart Selling Successful Sales & Marketing NEW Tax Made Easy NEW Insurance & Protecting Your Business

63 64 65 66 67

BUSINESS INTERNET SERIES

NEW Getting your Retail Business Online NEW Getting your Service Business Online NEW Starting your Online Retail Business NEW Starting your Online Service Business

70 70 71 71

BUYING A BUSINESS SERIES SERVICE INDUSTRIES

Carpet Cleaning Service 17 Commercial & Industrial Cleaning 20 Domestic Cleaning & Services 23 Dry Cleaning Business 24 Laundromat 32 Lawn Mowing & Maintenance Service 32 Mobile Locksmith Service 38 Pet Hotel (Kennels) & Grooming Service 42 Pool Cleaning & Maintenance Service 45 Printer Cartridge Recharging & Repair Service 45 Security Patrol Service 51 Window & Blind Cleaning Service 57

4

Buying a Franchise

59

Soon to be released Management Titles

• • • •

Financing Your Small Business Bringing Your Product To Market Managing Personnel Franchising Your Business

For more information call 1300 300 586 or visit www.ebc.com.au QUICKEN ACCOUNTING SOFTWARE

Quicken Accounting & Investment Software

72-74

MAUS BUSINESS SOFTWARE

MAUS Business Software

76-78

5

BUSINESS START-UP SERIES

What’s in a Business Start-Up Guide ?

Each of Entrepreneur's 160 Business Start-Up and Business Management Guides have been the result of at least 250 hours of research and contain between 175 and 235 pages of essential information on:

• Industry Trends • Market Research • Premises & Equipment • Cost & Supplies • Business Operations • Hiring Personnel

• Legal Requirements • Taxation Issues • Financial Management • Advertising & Promotion • Business Planning • Business Resources

The Guides even include Excel-based bonus financial software ($105 value), for set-up costs, pricing strategies, sales forecasts, profit & loss statements, cashflow projections & balance sheets. You benefit from over 400 hours of 100% Australian Research in each title. Each manual comes in a durable vinyl binder, designed to handle years of daily use.

All All this this for for only only

$245** The The best best business business investment investment you you will will ever ever make! make!

If you are looking at more than one Business Guide ask about our Multiple Guide Discounts for VIP customers. You can even take advantage of our two month Easy-Pay Plan if paying by credit card. * Plus $11 postage. Prices include GST and maybe subject to change.

7

WHAT PEOPLE SAY ABOUT ENTREPRENEUR’S BUSINESS GUIDES

How to Use this Booklet This is an example of a typical listing:

Nigel Hart, Window Force, WA

Michael Hoffmann, CSI Textiles, NSW

Jason Owen, Personalised Children’s Books

Karen Anderson, Amine Millinery, NSW

“

My business is growing by leaps and bounds. The Guide made me aware of the reality of starting my first business and with the help of their business plan I was able to set out my goals and create a total picture of what I wanted from my business. Their marketing and advertising support has given me resources I could only have dreamed of if I was on my own. I am really excited about the progress I am making in my business.

”

“

We found this publication most thorough & very easy to use as well as very precise in information content. The Guide is well put together and covers a broad scope, so much so that after perusing through the Guide for only a few minutes, we were able to forward our proposed business venture in the right direction.

”

“

I’ve been in business before and have had to do a lot of running around. Here all the information was in one place and the Guide turned a couple of weeks work into a couple of hours reading.

”

“

What impressed me most about the Entrepreneur Business Centre was the quality of the information & the level of service provided. The 'Survival Pack' I purchased gave me all the information I needed & was well indexed making it easy to locate what I needed. The level of research undertaken & assembled by you is terrific. The after-sale service & willingness to assist with my problems has been great.

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”

DOMESTIC CLEANING & SERVICES

With close to 50% of today’s workforce being women, they have less time to spend on domestic tasks and more money to pay someone else to do them. It has been predicted that domestic cleaning services are one of the ‘growth’ industries of the 90’s. Low overheads, high profit potential and low start-up costs make this an easy business to start. You can set your own working hours, work at your own pace and be well-paid in the process. Order Code: 1160 Domestic Cleaning & Services Average Net Profit Before Tax - $24,000 Average Start Up Investment - $13,000

As you can see it gives details of the estimated profit potential of the business and the average cost to establish your new business. We’ve also developed a system of symbols so that you can see at a glance whether a certain business suits your situation. Low Investment These businesses don’t demand a lot of money to set up. Your main investment will be your time and talent. Home-Based No outlay needed for offices and premises. You can run your business very successfully from home. Part-time Ideal for someone who wants to be flexible and have time for life’s other pleasures or commitments. Top Ten The 10 most popular businesses, you can start and run from home. See overleaf. Disclaimer Estimated profits and start up costs are based on industry norms and will vary from business to business. Your business plan will provide more accurate financial projections for your specific business needs.

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10

TopTen

Business Opportunities

The ten most popular businesses you can start and run from home.

CAR DETAILING SERVICE You could clean up in the vehicle trade! The guide tells you what you’ll need, how to get business, and how to keep it. You can even work from home. Details page 17. Order Code: 01146 - Car Detailing Service CATERING SERVICE Turn your love of the ‘good life’ into profit. Catering is becoming big business in Australia. You and your partner can work together. The guide tells what it takes to make it work. Details page 17. Order Code: 01215 - Catering Service CONSULTING Put your expertise to work. People will pay to seek your words of wisdom. The guide shows you how to make contact with the right people and succeed. Details page 22. Order Code: 01151 - Consulting DESKTOP PUBLISHING A booming new business area. All you need is a PC, the right software, and the Guide. You can work from home with excellent profit potential producing newsletters, magazines and direct mail material. Details page 23.

GIFT BASKET & BALLOON DELIVERY SERVICE What a beautiful opportunity, bringing pleasure to all you meet. Put your imagination to work and operate your business from home. Details page 27. Order Code: 01306 - Gift Basket & Balloon Delivery Service

IMPORT / EXPORT AGENCY An interesting, exciting business, but all you need is a phone and a fax. The Guide gives you the legal low down and the important information like how to collect money from your overseas clients. Details page 31. Order Code: 01092 - Import/Export Agency

MAIL ORDER BUSINESS Start small from home and watch your business grow. This can mean big business. The guide tells you how to find the best products and how to save on advertising. Details page 35. Order Code: 01015 -Mail Order Business

SECRETARIAL & WORD PROCESSING SERVICE Kiss the boss goodbye and use those secretarial skills to your own advantage. You can start from home with very little outlay and see good profits in your very first year. Details page 49. Order Code: 01136 - Secretarial & Word Processing Service

Order Code: 01288 - Desktop Publishing DOMESTIC CLEANING & SERVICES Busy people need your help. Very little outlay needed and there’s plenty of business just waiting for you. The Guide gets you organised. Details page 23.

WEDDING PLANNING SERVICE A business opportunity with bells on! If you’ve got flair and a talent for organisation your reputation will grow quickly and so will your profits. Details page 54.

Order Code: 01160 -Domestic Cleaning & Services

Order Code: 01330 -Wedding Planning Service

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30 MINUTE CAR TUNE UP CENTRE

People starting out on a long journey, people on their way to or from work, in fact anyone passing by can call in for a quick tune up on their cars while they wait. Efficiency, accompanied by good marketing skills and correct workshop layout make this high turnover business a profitable one. Order Code: 01009 30 Minute Car Tune Up Centre Average Net Profit Before Tax - $63,000 Average Start up Investment - $63,000 ADVERTISING AGENCY

Welcome to one of the most authoritative guides anywhere on advertising agency success. This is a tough, competitive business. However, if you are looking for excitement and creativity, we can help you start up in a highly rewarding field. Order Code: 01223 Advertising Agency Average Net Profit Before Tax - $67,000 Average Start Up Investment - $72,500 AMUSEMENT MACHINES / ARCADE

Electronic games are now played on state of the art computers. Earnings from these games are moving ahead of movies and recorded music. If you're a fan of the latest video and pinball games, this may be the business for you. Order Code: 01100 Amusement Machines/Arcade Average Net Profit Before Tax - $61,000 Average Start Up Investment - $220,000 ANTIQUE SALES & RESTORATION

Antiques are more in demand today than ever before and the profits to be made by collecting, restoring and marketing them can be astounding. Collectors who rescue fine old furniture, art and other collectibles represent a multi-million dollar industry which just keeps growing.

Order Code: 01381 Antique Sales & Restoration Average Net Profit Before Tax - $45,000 Average Start Up Investment - $48,000

12

www.sg.com.au 3994

Our guide describes the various way you can succeed as an antique dealer or restoration specialist, where and how to market your antiques, how to find the most valuable antiques at the lowest price and more.

ARTS & CRAFTS BUSINESS

Do you have a talent for working with your hands and an ability to recognise a saleable handicraft? Crafts are not simply hobbies. They are big business. Craftspeople are making money selling at flea markets, swap meets, retail outlets, direct mail, as well as consignment displays in high traffic, high volume outlets. This guide will help you find out which crafts have paid off for others and show you how to market your own products profitably. Order Code: 01304 Arts & Crafts Business Average Net Profit Before Tax - $27,000 Average Start Up Investment - $9,000 BABY MERCHANDISE & CLOTHING SHOP

The baby boomers have come of age and are producing children of their own. Our guide gives advice on the merchandise to stock, where to find that merchandise and how to market it to new and prospective parents in your area. Order Code: 01318 Baby Merchandise & Clothing Shop Average Net Profit Before Tax - $39,000 Average Start Up Investment - $96,000

“ I found the Bed & Breakfast Business Start Up Guide a great investment, as the material has done a lot of the primary research for me. Never having done a Business Plan from scratch before, I was unsure where to start. However, after reading the manual I am more confident about how to approach the task & prepare a plan that will assist me in obtaining that all important financial support from the bank.” Robynne Jones, NSW

BODY CARE BOUTIQUE

Inspired by the success of The Body Shop and other high profile marketers, Cosmetics Shops are opening all over the country specialising in lavish personal and body care items. Our guide reveals how to merchandise your product to attract customers, how to create dynamic displays, how to keep customers coming back for more and how to make good profits with your own shop full of body pampering items.

BAKERY / PATISSERIE

There’s nothing more enticing than the smell of freshly baked bread and pastries, and the bakery industry is currently experiencing a tremendous surge right around Australia. Our Guide tells you what you need to know to stay competitive and gain an edge over an increasingly tight market. Order Code: 01158 Bakery / Patisserie Average Net Profit Before Tax - $71,000 Average Start Up Investment - $171,000

Order Code: 01379 Body Care Boutique Average Net Profit Before Tax - $43,000 Average Start Up Investment - $70,000

BUSINESS ASSISTANCE CENTRE

Provide local businesses with a one-stop support and information outlet. As a Business Assistance Centre you provide everything from secretarial and accounting expertise to private mail boxes,

BED & BREAKFAST ESTABLISHMENT

What does it take to run a bed and breakfast operation? People in this business come from all walks of life and operate across the country. Successful operators do have a few things in common - proper preparation and realistic goals. Although no two B & B’s are identical, certain basic principles remain the same. These are outlined in detail for you in our guide. We have talked to many people running B & B’s and discussed their problems, successes and failures. Order Code: 01278 Bed & Breakfast Establishment Average Net Profit Before Tax - $45,000 Average Start Up Investment - $87,500

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photocopying and faxing services under one roof. Local businesses come to your office for advice and help on every aspect of their operations. The advice is provided by consultants who work out of your premises - you don’t have to be an expert in every aspect of business. Your excellent marketing and promotional skills and ability to organise should be enough to get you started in this business. Order Code: 01307 Business Assistance Centre Average Net Profit Before Tax - $75,000 Average Start Up Investment - $67,000

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BUSINESS BROKER

CAR DETAILING SERVICE

If you enjoy a challenge, have strong sales and financial skills and can take rejection in your stride, you can rise to the top in this demanding field.

This little-known, but vital part of the vehicle trade can be very

Our guide steers you through every aspect of selling a business from assessing its value to packaging it, marketing it and closing the deal.

quality cosmetic maintenance on privately owned cars.

Order Code: 01317 Business Broker Average Net Profit Before Tax - $62,000 Average Start Up Investment - $18,000 BUSINESS REFERRAL SERVICE

profitable. On a volume basis, detailers prepare new and secondhand cars for dealers. The highest profits come from carrying out high

In this guide, we tell you how to attract and keep a client base of motorists who will pay you for regular detailing work on their cars. The guide also sets out: how to start out working from home; the special equipment required and proven advertising methods for this business.

In our busy society, many people simply don’t have the time to find a doctor, dentist, mechanic or other service provider who suits them. This is where your referral business comes in. You carry out the research necessary to find reputable service providers for your customers. Essentially, you are paid for your judgement.

Order Code: 01146 Car Detailing Service Average Net Profit Before Tax - $104,000 Average Start Up Investment - $34,000 CARPET CLEANING SERVICE

Our Referral Service guide sets out: how to investigate the services you plan to refer people to; three ways to charge for your services; what consumers will want to know about the businesses you recommend and more. Order Code: 01339 Business Referral Service Average Net Profit Before Tax - $40,000 Average Start Up Investment - $12,000

There is a continuing need for good carpet cleaning services. This is why there is almost unlimited potential for operators who want to make a name for themselves by providing a superior service. With a small amount of investment capital and some knowledge of the industry, you can join this growing service business. Our guide tells you about the equipment and supplies you will need (and how some equipment manufacturers will help you start in the business); where

CAFE / SPECIALTY TEA & COFFEE SHOP

Pick the right location and you will have a very successful business specialty coffee and tea shops are doing well right around the country. For greatest profits, you’ll need top-quality gourmet coffee and teas, plenty of foot traffic and an inviting atmosphere. Our guide steers you around common pitfalls in this business and sets out the type of equipment to purchase, correct staffing levels, marketing your business, effective stock control, food ideas and more.

and how to find customers and how to out-clean the competition. Order Code: 01053 Carpet Cleaning Service Average Net Profit Before Tax - $51,000 Average Start Up Investment - $74,000 CATERING SERVICE

Australians love entertaining. As a caterer you can take advantage of this by offering everything from breakfast in bed for two, to intimate

Order Code: 01202 Cafe / Specialty Tea & Coffee Shop Average Net Profit Before Tax - $66,000 Average Start Up Investment - $66,000

“ I found the Car Detailing Guide to be a blueprint for success. As well as outlining a proven step by step formula, the Guide also takes you that next step from just having the seed of an idea, to actually implementing it. ” Jon Foster, The Finishing Touch, WA.

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gourmet dinners for 20 or traditional wedding buffets for 200. Our guide sets out how to start your Catering business on a budget, how to avoid most out-of-pocket expenses and how you can earn a decent living helping others have a great time. Order Code: 01215 Catering Service Average Net Profit Before Tax - $80,500 Average Start Up Investment - $116,500

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CHILD DAY CARE SERVICES

CHILDREN’S CLOTHING SHOP

Whether you want to run a creche, a child care centre, or simply look after children in your own home, this is the guide for you. Our guide tells you everything you need to know about setting up and running a child minding service from your home or a centre.

With the current baby ‘boomlet’ promising to continue throughout the 90s, this should be one of the best retail businesses for years to come.

Find out about legal requirements, licensing, space allocation, equipment requirements, suggested programs and more in this comprehensive guide. Order Code: 01058 Child Day Care Services Average Net Profit Before Tax - $49,000 Average Start Up Investment - $73,500 CHILDREN’S ACTIVITY CENTRE

Schools everywhere are cutting back on exercise and fitness programs, yet the need is greater than ever. Children’s activity centres fill that need. For a moderate initial outlay, you can give children a place to learn and grow and have fun in the process. This guide tells you what to look for in a commercial location, how to employ enthusiastic and productive staff, where to find equipment at the right price and ways to generate higher revenues through growth and expansion. Order Code: 01357 Children’s Activity Centre Average Net Profit Before Tax - $83,000 Average Start Up Investment - $28,000 CHILDREN’S BOOKSHOP

The baby boomers of the 60s now have children of their own. There has never been a better time for catering to Australia’s younger generation. Children’s bookshops not only provide great satisfaction for you and your customers, they also represent one of the last areas of bookselling that hasn’t been taken over by the big chains. Our guide tells you everything you need to know to open the door to this magical world. Order Code: 01293 Children’s Bookshop Average Net Profit Before Tax - $34,000 Average Start Up Investment - $71,000

Our guide tells you about: dynamic merchandising techniques; how to avoid expensive buying mistakes; which consumer market to cater for; how to carve out a niche that sets you apart from your competitors and more. Order Code: 01161 Children’s Clothing Shop Average Net Profit Before Tax - $43,000 Average Start Up Investment - $69,000 COLLECTIBLES / MEMORABILIA BROKER

Collectibles brokers buy, sell and appraise anything that can be collected - from sports memorabilia and historical documents to rare coins, model cars and postcards. This business can be started from home with a computer, fax and telephone. Our guide tells you how to set up your business, where to find customers, how to appraise collectibles and how to advertise. Order Code: 01360 Collectibles / Memorabilia Broker Average Net Profit Before Tax - $82,000 Average Start Up Investment - $95,000 COLLECTION AGENCY

In hard economic times, business inevitably has more trouble collecting debts than in good times. This creates a golden opportunity for collection agencies . . . if you know what you are doing. Our guide spells out the nuts and bolts of this competitive business, including how to set up and organise your agency, how to calculate commissions, licences and permits required and much more. Order Code: 01207 Collection Agency Average Net Profit Before Tax - $63,000 Average Start Up Investment - $23,500

“ Anyone considering going into business should really have a good, hard look at the products you offer, because when you are contemplating starting your own business there is just so much to consider. Most people have a fear and that is a fear of failure. I am recommending these guides to several of my close friends.” Margaret Adams, Maggie’s Goldfields Debt Collections, WA.

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COMMERCIAL & INDUSTRIAL CLEANING

Most Australian cities have experienced a building boom in the last two decades, creating a large and profitable market for Commercial and Industrial cleaning services. Our Guide will help you find appropriate markets to target, tell you what equipment is needed (including information on high pressure cleaning equipment and techniques) and show you how to effectively advertise and promote your business. Order Code: 01034 Commercial & Industrial Cleaning Average Net Profit Before Tax - $38,000 Average Start Up Investment - $46,000 COMPUTER CONSULTING & CONTRACTING AGENCY

Provide industry with a complete range of computer services and solutions from data entry operators to systems analysts to programmers. If you are a computer professional, this business is right for you because you will find it easy to judge the expertise of your employees. Order Code: 01221 Computer Consulting & Contracting Agency Average Net Profit Before Tax - $109,000 Average Start Up Investment - $41,000 COMPUTER LEARNING CENTRE

Whether it is a child discovering that learning can be fun or an adult who lacks the computer skills to make it in today’s job market, computer learning centres are creating a bright future for astute businesspeople and their clients. These multimedia facilities use the latest computer technology to enhance the educational experience. Our guide explains step-by-step how to set up your own computer learning centre - the best markets, advertising methods, equipment and programs - everything to make your new business a success. Order Code: 01378 Computer Learning Centre Average Net Profit Before Tax - $45,000 Average Start Up Investment - $60,000

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COMPUTER REPAIR SERVICE

DESKTOP PUBLISHING

Businesses today can’t afford to have their computer systems down. They rely on independent computer specialists to fix and repair their equipment - quickly. If you are capable and well-trained, there is plenty of room for you to stake your claim in the multi-million dollar computer market. You do need some knowledge of computers, but you don’t have to be a technician. Technical experts can be employed to carry out the work for you. Our guide describes how to pre-plan service schedules, find customers, market your services and much more.

With desktop publishing software and a personal computer, you can

Order Code: 01256 Computer Repair Service Average Net Profit Before Tax - $35,000 Average Start Up Investment - $34,000 CONSULTING

Corporations, business people and individuals will pay large sums of money to be able to benefit from your experience and knowledge. Many people believe they could never be consultants because they don’t have enough of either. You probably don’t realise how much you really know and how valuable your knowledge is. In our guide, you will discover how to use your unique experience to earn a living giving advice to corporations, business people or individuals. Order Code: 01151 Consulting Average Net Profit Before Tax - $48,000 Average Start Up Investment - $26,000

build your own publishing empire - and run it from your home if you wish. Create informative, professional-looking newsletters to share your knowledge and skills on all sorts of subjects from investment to travel. Even publish your own cookbooks or hobby guides. In our guide, you will find information on every facet of desktop publishing from how to contract your services out through to creating your own publications. We describe the hardware and software choices you will have to make plus: how to research a topic; how to market a publication to a target audience; test-marketing ideas before you spend any money; professional publishing guidelines for day-to-day operations and much more. Order Code: 01288 Desktop Publishing Average Net Profit Before Tax - $112,000 Average Start Up Investment - $59,000

“I have found the Desktop Publishing Guide to be very helpful in setting up my own Desktop Publishing business, in which I am currently working part-time. The information contained within the Guide was practical, easy to follow and certainly very useful.” Clinton Bird, PC Publishing, WA.

DOMESTIC CLEANING & SERVICES CONVENIENCE STORE / DELICATESSEN

With close to 50% of today’s workforce being women, they have less Deli's are some of the most convenient and popular places to shop, especially when everything else is shut. There’s a need for one in almost every suburb and town across the country. Sound business management rather than extensive knowledge of the retail grocery trade is required. Our guide shows you how to perform a market survey to select the right area, how to set up your premises and all the other ins and outs you need to know about this business. Order Code: 01173 Convenience Store / Delicatessen Average Net Profit Before Tax - $25,000 Average Start Up Investment - $92,000

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time to spend on domestic tasks and more money to pay someone else to do them. It has been predicted that domestic cleaning services are one of the ‘growth’ industries of the 90’s. Low overheads, high profit potential and low start-up costs make this an easy business to start. You can set your own working hours, work at your own pace and be well-paid in the process. Order Code: 01160 Domestic Cleaning & Services Average Net Profit Before Tax - $24,000 Average Start Up Investment - $13,000

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DRY CLEANING BUSINESS

FLORIST

Dry cleaners are yet another beneficiary of two-income families and a

Here is a creative business with lots of customer contact and lots of

society with too little time. Over the last 15 years, dry cleaning sales

room to make a good living. Over the past ten years, retail florist shop

have increased by nearly 50%.

sales have blossomed and are growing steadily.

Not every dry cleaning establishment is an automatic success. In our

While larger premises give you more room for a greater stock selection,

guide we reveal the two elements that separate high earners from the

a small shop in the right location will result in great sales and great

average operator. We explain why some operators spend thousands on

profits for you.

promotion and competitors, only a few streets away, earn three times as much with no advertising. Order Code: 01037 Dry Cleaning Business Average Net Profit Before Tax - $65,000 Average Start Up Investment - $151,000 EMPLOYMENT & RECRUITING AGENCY

Order Code: 01143 Florist Average Net Profit Before Tax - $29,000 Average Start Up Investment - $32,000 FOOD DELIVERY SERVICE

Rather than dressing up and going out, people are staying in and having their food delivered to them. In this business, you contract with local restaurants to deliver food for a fee which is paid for by the

Become the “matchmaker” between job seekers and job providers. Our guide provides you with everything from sample employment

customer. You keep the fee plus a percentage of the food bill. This is a business field that is relatively new and is still wide open.

application forms through to detailed interviewing techniques, as well as detailed information in the areas of executive recruiting and the placement of temporary staff. Also covered is how to charge for your services, how to win new customers and how to stay successful. Order Code: 01051 Employment & Recruitment Agency Average Net Profit Before Tax - $96,000 Average Start Up Investment - $30,000 FINANCE BROKER

Our guide shows you how to get started in this business, as well as explaining day-to-day operations and how to market your service. Order Code: 01348 Food Delivery Service Average Net Profit Before Tax - $161,000 Average Start Up Investment - $100,000 FREELANCE WRITING / COPYWRITER

The personal rewards for a freelance writer can be as great as the financial ones. It is a low investment business you can run from home

Licensed finance brokers match clients with potential lenders,

and you don’t have to be Shakespeare to earn a good living.

collecting fees when the loan goes through. The secret of success lies in

The real key to success is your ability to sell your words. Whether you

knowing some rules of the game, plus a few techniques to put you

want to market to publishers or to the profitable business community,

ahead of the competition. Our guide reveals how to generate leads,

our guide teaches you about the business side of the writing business.

find money to lend, match clients with lenders, know what to charge

It includes how to improve your chances of being published, how to

and how to screen clients. You will quickly find out how to make the

charge for your writing, publishing rights and lots more.

most of the skills this profession demands. Order Code: 01962 Finance Broker Average Net Profit Before Tax - $46,000 Average Start Up Investment - $20,000

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Order Code: 01258 Freelance Writing/Copywriter Average Net Profit Before Tax - $24,000 Average Start Up Investment - $6,000

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FUNCTION COORDINATOR

GRAPHIC DESIGN AGENCY

Millions of dollars a year are spent by companies and individuals on functions, training, meetings and entertainment. With little more than a personal computer, fax and a telephone, professional function coordinators are making large profits by removing the time-consuming burden of organisation of these events, leaving the companies and individuals better able to concentrate on important issues.

Every business needs an identity. As a graphic designer, you help companies create easily recognisable images in everything from logos to letterheads.

If you have a lot of imagination, are good with detail and enjoy working with people, a job as a professional function coordinator could be just the opportunity you are seeking. Order Code: 01313 Function Coordinator Average Net Profit Before Tax - $39,000 Average Start Up Investment - $14,000

“Thanks Entrepreneur. The information in the Function Coordinator Guide has been invaluable.” Sharlene Toister, Function Coordinator, WA.

Our guide provides a working knowledge of the fundamentals, explains how to employ the right people and win business. You will also learn how to start on a low budget, the supplies you will need and how to maximise your efforts with the latest computer technology. Order Code: 01377 Graphic Design Agency Average Net Profit Before Tax - $45,000 Average Start Up Investment - $33,000 HEALTH FOOD SHOP

This is a way to capitalise on the phenomenal demand for natural food and health-promoting products. Today’s health food shoppers come from all walks of life and want healthy lives and quality products.

GIFT BASKET & BALLOON DELIVERY SERVICE

What a great business! You set your own hours, you control your workload and you use your creative skills every day. This business gives you tremendous freedom and flexibility in where and how you work, what you create and who you sell it to, in an industry combining the best of designing, planning and customer service. There is lots of growth potential and great profits to be made. As long as people buy presents for one another, there will be a market for Gift Basket and Balloon Delivery Services. You won’t have to spend a lot of time convincing people they need your products, very little equipment is required and you can work from home. Use this guide and your own creative skills to start one of the fastest growing businesses around. Order Code: 01306 Gift Basket & Balloon Delivery Service Average Net Profit Before Tax - $74,000 Average Start Up Investment - $44,000

“I don't know what I would have done without the Start Up Guide for a Gift Basket Business and Advertising=Profit Book. Money well spent! Always referring & promoting these two vital guides to my friends. THANK YOU SO MUCH!”

Health food shops that have been started in a small way have been built up using marketing and promotional skills, a knowledge of nutrition and good business, merchandising and buying sense. All these skills can be learned and are covered in this Business Guide. Order Code: 01296 Health Food Shop Average Net Profit Before Tax - $49,000 Average Start Up Investment - $70,000 HERB FARM

Herbs are hugely popular . . . and not just for food. There is a growing demand for medicinal formulae made from herbs. For a very low initial investment you can begin to earn a good income from herbs through both retail and wholesale outlets. Our guide shows you how to start a herb farm in your own backyard, how to harvest herbs, dry them and store them and gives you strategies for increasing your profit margins. Order Code: 01282 Herb Farm Average Net Profit Before Tax - $84,000 Average Start Up Investment - $72,000

Angie Lionetto-Civa, Bold & Beautiful Gift Baskets, WA

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HOBBY SHOP

Model planes, trains and cars - selling these and other items can earn you a good living. Our guide provides information on the equipment and types of merchandise you should offer in your hobby shop, which are the biggest sellers and how to target your advertising at the most profitable market. The guide also includes advice on everything from the layout and design of your shop to displays and calculating mark-up and profit. Order Code: 01132 Hobby Shop Average Net Profit Before Tax - $29,000 Average Start Up Investment - $73,000 HOME RENOVATION SERVICE

With the price of real estate rising each year, many home owners find it makes more sense to renovate their homes rather than go to the trouble and additional expense of buying a new one. This is why the home renovation industry has grown into a multi-million dollar business. Home renovating includes everything from minor repairs, like window or door replacements and other fix-up work, to major overhauls of an existing structure. It is possible to specialise in a particular area, like kitchens or bathrooms, or offer a full range of services. Our guide shows you how to size up the potential market, decide which services to offer, how to estimate and schedule jobs and many other practical ideas. Order Code: 01355 Home Renovation Service Average Net Profit Before Tax - $79,000 Average Start Up Investment - $37,000

“These Start-Up Guides, written in easy to read language, provide a well researched guide for people going into business for the first time. It would also benefit people already in business who haven’t had any access to this type of material previously. The Entrepreneur publications have given our accounting practice a new marketing opportunity for expanding our client database.”

“This product is heaven sent for small business people like myself. I found the Herb Farming Guide to be thoroughly researched and received particular benefit from the list of suppliers at the back of the publication.” John Rowan, Victoria.

HOW TO MAKE MONEY WITH A HOME COMPUTER

If you own a personal computer (or, if you are thinking of buying one at today’s bargain prices), there are literally hundreds of ways to make money at home. With some basic software and the information in our guide, you can earn big rewards from this low-overhead business. Our guide describes many interesting and profitable services you can offer using your computer. It includes: step-by-step guide to starting your business; complete guide to advertising and promotion; how to quote on a job so that you make a profit; how to avoid common mistakes. Order Code: 01265 How To Make Money With A Home Computer Average Net Profit Before Tax - $33,000 Average Start Up Investment - $17,000 ICE CREAM PARLOUR

The market for ice cream and frozen delights is an expanding one, no matter what the season. Our guide provides everything you need to know about this industry and even includes recipes for genuine home-made ice-cream. In addition, it describes in detail the day-to-day operations of an ice-cream parlour from making the product, to pricing it, to selling it and more. Order Code: 01187 Ice Cream Parlour Average Net Profit Before Tax - $70,000 Average Start Up Investment - $120,000

“Since reading the Ice Cream Parlour Guide I have not only improved my business, but have gone on to open another 2 shops.” Michael Ratner, Slice of Heaven, WA.

Len Creagh CPA, Creagh Chapman Barker Pty Ltd, WA.

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IMAGE ENHANCEMENT CONSULTANCY

INTERIOR DESIGN

Image consulting is profitable in a variety of ways - from helping individuals enhance their personal appearance and communications skills, to working with businesses and teaching their employees how to project the desired corporate image. This is a personally satisfying business, helping others to cultivate their natural attributes.

If you have basic drawing skills, a flair for decorating and a good eye

This low-investment field is great for those with the right talents, a little entrepreneurial skill and the ability to sell in the corporate marketplace.

and where to find them, and much more.

Order Code: 01264 Image Enhancement Consultancy Average Net Profit Before Tax - $54,000 Average Start Up Investment - $19,500

“A really effective plan is a blueprint for your business. You may be starting a business, buying a business, or just getting into a new area. Whatever your intentions, a plan that’s well thought out will help you map your business’ course and help uncover any areas you hadn’t considered before.” Graeme Little, Westpac Business Banking, Sales Manager.

for detail, you can make a good living right from the start of your interior design business. Our business guide sets out: how to run the business successfully from home; what is involved in completing residential and commercial projects; the kinds of samples you will need

Order Code: 01314 Interior Design Average Net Profit Before Tax - $54,000 Average Start Up Investment - $15,000 INTRODUCTION AGENCY

Most people have a basic need for some kind of relationship in their lives and this will never change. This guide shows you how to run an introduction agency using the latest technology including video, newsletters and computers. Alternatively, you can forget the high-tech side of the business and see what it takes to be a personal matchmaker to your clients. This Guide discusses all these aspects and more.

IMPORT / EXPORT AGENCY

The top import/export agents generate six figure net profits by simply matching buyers and sellers in different countries. You, too, can work as a consultant to overseas exporters developing new markets, or act as middleman, buying products from manufacturers and selling them to overseas retailers and wholesalers. Become a successful importer/exporter without specialised training and experience. Work from home - all you need is a telephone and a fax. Our guide is full of information on how to set up and run a successful business in the import/export field, with products manufactured by yourself or others. Order Code: 01092 Import / Export Agency Average Net Profit Before Tax - $107,000 Average Start Up Investment - $21,000

“I have found your Import/Export manual more of a benefit to me than other manuals that I have paid a lot more money for. The manual is easy to follow & understand & it will be a valuable tool for myself when I again take up the opportunity to operate an Import/Export business. I look forward to doing business with your company in the future.”

Order Code: 01194 Introduction Agency Average Net Profit Before Tax - $64,500 Average Start Up Investment - $41,500 JEWELLERY & ACCESSORIES SHOP

Earrings, necklaces, scarves, hats, brooches and hair clips. You name it and women are buying it to dress up their ‘same-old’ clothes. Our guide tells you what’s popular, how to buy wisely and from whom, how to mark-up your prices for maximum profits and how to compete with and beat the department stores. In the right location, this is a great business. Order Code: 01333 Jewellery & Accessories Shop Average Net Profit Before Tax - $27,500 Average Start Up Investment - $82,000

Ian Sorenson, QLD.

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LANGUAGE TRANSLATION SERVICES

LIMOUSINE SERVICE

As the world continues to shrink, more Australians are doing business overseas. Put your bilingual skills and others’ language skills to work and earn outstanding profits.

Hard working limousine service operators are making a good living

Language translation services are in constant demand today by everyone from multi-national corporations to business owners. With just a phone and a fax, you can become a part of today’s global business world. Our guide shows you how to set up a home business, hire translators as employees or subcontractors, market your services and more.

good profits.

Order Code: 01353 Language Translation Services Average Net Profit Before Tax - $56,000 Average Start Up Investment - $28,000 LAUNDROMAT

Here is a lucrative business which practically runs itself. You can make

with small fleets. Their fleets grow as their services become more popular. Even running one or two secondhand limousines can bring in

Aside from the income, the work itself is some of the most interesting around. You mingle with some of the most influential people in your city. This guide teaches you: how to keep your limousines busy all day without having to go to the public for business; how to get off to a busy and profitable start with a single limousine; where to find the best source of customers; why secondhand limousines can be the best investment. Order Code: 01224 Limousine Service Average Net Profit Before Tax - $104,000 Average Start Up Investment - $260,000

good profits while you spend your time elsewhere! Ideally suited to absentee ownership, laundromats are more profitable than ever. With

LINGERIE SHOP

apartments and units continuing to shoot up, fewer people have their

Almost every man in the country has bought lingerie as a gift for his

own washing machines and dryers these days. Our guide shows you

mother, girlfriend or wife. Women too, buy pretty underwear for

how to: choose the best location; buy equipment; analyse start-up and

themselves and their friends. Our lingerie guide takes you step-by-

operating costs; attract customers and more.

step through every phase of the business. We set out strategies and

Order Code: 01162 Laundromat Average Net Profit Before Tax - $44,000 Average Start Up Investment - $78,000 LAWN MOWING & MAINTENANCE SERVICE

tools for buying, selling, pricing, employing staff, advertising, tax, insurance and more. Order Code: 01152 Lingerie Shop Average Net Profit Before Tax - $38,000 Average Start Up Investment - $79,000

There are two low-budget ways to enter the lawn care field maintenance and lawn care. The cheapest way to start is with a maintenance business. You mow, rake, clip and weed - whatever it takes to look after a lawn. The second way to make a profit is by using the latest products and technology to make customers’ lawns green and lush and pest free. Our Guide discusses both lawn maintenance and care, and sets out how to run a successful business. Order Code: 01198 Lawn Mowing & Maintenance Service Average Net Profit Before Tax - $25,000 Average Start Up Investment - $15,000

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“If you were travelling in your car to a place you had not been before, you would make sure you had a road map. If I had one of these roadmaps (Entrepreneur Business Start-Up Guide) the journey would have been a lot less hazardous and I surely would have made a lot less mistakes.” Richard Pace, Founder, Managing Director, Canon Food Past President & Federal Director, Australian Marketing Institute.

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LUNCH BAR

This mega-guide thoroughly examines some of the most popular areas of the lunch bar/take-away industry including sandwiches and takeaways, salads and health foods, hot and cold beverages, refreshments and snacks. Learn how to get your premises noticed without spending a lot of money, present your products with a point of difference, how to attract customers and keep them coming back, how to save money on the purchase of equipment and much more. Order Code: 01156 Lunch Bar Average Net Profit Before Tax - $68,000 Average Start Up Investment - $120,000 MAIL ORDER BUSINESS

MARKETING A FAMILY RECIPE / HOMESTYLE COOKING BUSINESS

Everyone loves home made food. In kitchens all around the country, gourmet delicacies - from sauces and pickles to chocolates and biscuits are being cooked, baked and packaged. In this guide you will learn about the most popular specialty foods, the most profitable markets, how to get your products onto shop shelves, how to start from home, plus much more. Order Code: 01356 Marketing A Family Recipe Average Net Profit Before Tax - $26,500 Average Start Up Investment - $35,000 MEN'S CLOTHING SHOP

Considering how many catalogues turn up in our letterboxes, you might think there is no more room for new mail order companies. Wrong! Two-income families, longer working weeks, crowds and congestion at shopping centres - all these are reasons for soaring mail order sales.

Clothes certainly maketh the man in this day and age. More and more

Small mail order companies are a good way to achieve your dream of going into business for yourself. They require a low initial investment and can be started at home in your spare time. Be your own boss, yet small enough not to attract big-time competition. Our guide shows you how to become part of this industry.

everything from stock selection, through to sales and building

Order Code: 01015 Mail Order Business Average Net Profit Before Tax - $37,000 Average Start Up Investment - $23,000 MAILING HOUSE

men are paying closer attention to their clothes. If you have an interest in clothes and making people look great, then this may be the business for you. Our guide provides all the information you will need to set up and run a shop in this highly competitive consumer market customer loyalty, along with tried and true suggestions for running this business profitably. Order Code: 01199 Men's Clothing Shop Average Net Profit Before Tax - $97,000 Average Start Up Investment - $130,000 MOBILE BOOKKEEPING SERVICE

Almost every business needs a bookkeeper but many can’t afford to have one on staff. Businesses retain your company on an as-needed

Many businesses turn to mailing houses to collate, sort and send their mail. This is especially true if they are doing larger than normal direct mail advertising. Managing mailing lists, understanding the requirements for reduced postage rates from Australia Post and marketing your services are just some of the ideas and information offered in our guide.

basis and you keep their books from a fully equipped mobile office.

Order Code: 01354 Mailing House Average Net Profit Before Tax - $123,500 Average Start Up Investment - $87,000

Order Code: 01332 Mobile Bookkeeping Service Average Net Profit Before Tax - $72,500 Average Start Up Investment - $41,000

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Our guide spells out everything you need to know about setting up your mobile office, the equipment you will need, how to find customers, right down to the procedures to adopt. Discover how to use your bookkeeping talents profitably.

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Business Direct 132 772. Your direct line to the bank. Westpac Business Direct is not a call centre. It’s a specialised business service that helps you get the banking solution that’s right for your business. Call to speak to a Business Banking Manager for advice on your business banking. Westpac Business Direct 132 772.

Business Westpac Banking Corporation ABN 33 007 457 141.

GDA22159

MOBILE DJ

MOBILE VEHICLE INSPECTION SERVICE

Besides spending your working hours in an upbeat, fun environment, working as a Mobile DJ offers a greater amount of freedom than do most jobs.

New car prices rise every year making secondhand cars more attractive to consumers. However, most consumers can’t tell a good secondhand vehicle from a bad one. Mobile car inspection services help them make informed decisions. Secondhand car buyers can arrange for an inspector to drive straight to the car they are considering.

If you are good at entertaining people and know what to play to get them dancing, this could be the business for you. Our Guide shows you how it is done, whether you want to be a DJ or simply run the operation as an agency. The guide includes information on: buying equipment; advertising and operations; how to run the office during the day and the show at night and much more. Order Code: 01342 Mobile DJ Average Net Profit Before Tax - $45,000 Average Start Up Investment - $27,000

Our guide explains the markets for your service, the equipment required to start in the business, how to advertise your service and provides you with sample inspection forms. This is a good business to begin from home if you are a qualified mechanic. Order Code: 01370 Mobile Vehicle Inspection Service Average Net Profit Before Tax - $80,000 Average Start Up Investment - $70,000 MOBILE WINDSCREEN REPAIR SERVICE

MOBILE LOCKSMITH SERVICE

You will make considerable savings and considerable profits by operating your locksmithing business out of a van or truck. You go to the customers with a complete workshop, able to complete almost every type of job without leaving the site for extra parts or tools. Our business guide tells you: how much to spend on equipment and supplies; how to avoid mistakes when estimating prices; how, where, when and how much to spend on advertising; how to set up and fit out your mobile workshop and more. Order Code: 01188 Mobile Locksmith Service Average Net Profit Before Tax - $50,000 Average Start Up Investment - $51,000

Shattered windscreens, broken side windows, cracked rear windows these problems occur every day on our roads. Almost 75 percent of windscreen damage can be repaired at about one-tenth of the cost of a new windscreen. Our guide shows you the basics of windscreen repair and replacement. Even if you don’t know very much about automotive glass, using our guide’s advice on what to look for when employing qualified staff, you can still operate a full-service windscreen business. Order Code: 01362 Mobile Windscreen Repair Service Average Net Profit Before Tax - $42,000 Average Start Up Investment - $25,500 MULTI LEVEL MARKETING

MOBILE HEALTH-CARE AGENCY

The elderly and people confined to their homes through illness are in need of quality home health care services. With ever-increasing hospital waiting lists, this industry is here to stay and growing, and we show you how to become part of it with your own agency. Our comprehensive start-up manual explains the different markets for home health-care and how to penetrate them, the different types of services you can offer, the best way to acquire medical equipment and supplies, and more. Order Code: 01349 Mobile Health-Care Agency Average Net Profit Before Tax - $132,000 Average Start Up Investment - $86,000

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You can start your own multilevel marketing network with a minimum investment, work out of home and hold another job while the business grows. The goal of multilevel marketing is to sell products via a network of distributors who, in turn, recruit other distributors to sell the products to end users and other distributors. Our guide shows you how to do this correctly and still benefit from commissions from your distributors and from the agents they recruit. Order Code: 01222 Multi Level Marketing Average Net Profit Before Tax - $44,000 Average Start Up Investment - $23,000

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MUSIC SHOP

PAINTING BUSINESS

Music technology is changing, with compact discs having replaced vinyl records, and cassettes to a large extent, as the standard format for recorded music. Customers will visit your Music Shop to buy new releases and old favourites, and catch up with what is happening in the music industry.

If you are going to start a house painting business, you need to be aware that formal training / qualifications are essential. Once you have the correct experience / background however, house painting - interior and exterior - is one of the easiest businesses to start because tools and equipment requirements are minimal and you can operate from home.

The Music Shop Guide will teach you everything you need to know to open your own outlet, including the current market, the best place to find your market, what type of music to buy and where to buy it, how to price your merchandise, and more.

In this Guide, we set out all the information on how to bid for a job, how to calculate product requirements, the pitfalls to avoid and everything else you need to get started.

Order Code: 01308 Music Shop Average Net Profit Before Tax - $42,500 Average Start Up Investment - $79,000

Order Code: 01249 House Painting Business Average Net Profit Before Tax - $69,000 Average Start Up Investment - $62,000 PANEL BEATING WORKSHOP

NANNY PLACEMENT AGENCY

There is a major shortage of qualified nannies, both here in Australia and overseas. As a Nanny Placement Agency, you will help to match families with appropriate and qualified nannies.

Imagine the number of car accidents that happen every day. Our manual tells you how to set up a panel beating/spray painting workshop on a proper business footing and gain a good percentage of the dents and scrapes created by careless motorists every day.

You will need good people skills and the ability to recognise a good match after interviewing prospective nannies and parents. Our guide shows you how to establish your agency, properly screen and interview clients and nannies, daily operations of the agency and more.

Our guide doesn’t explain how to become a panel beater or a spray painter, but it does tell you how to employ the best of these tradespeople, how to keep them happy and working hard and how to run a successful business.

F1338 Nanny Placement Agency Average Net Profit Before Tax - $76,000 Average Start Up Investment - $20,000

Order Code: 01294 Panel Beating Workshop Average Net Profit Before Tax - $75,000 Average Start Up Investment - $87,000

NEWSLETTER PUBLISHING

If you are looking for a business that brings in a good return on your investment in time and money, consider newsletter publishing. This industry has shown tremendous growth and it shows no signs of levelling out. Business people rely on newsletters to provide the specialised information they want, but cannot find elsewhere. You need to be an expert in your field and able to divide your attention between producing and selling your newsletter. With a minimum investment in desktop publishing software and the information you will find in this guide, such as how to build your subscription base, what to do about renewals, how to design a direct mail package, and more, you can build yourself a very profitable business. Order Code: 01067 Newsletter Publishing Average Net Profit Before Tax - $32,000 Average Start Up Investment - $29,000

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PARTY GOODS / GIFT SHOP

Party goods shops are popping up all over the country - they sell everything you could possibly need for a party - balloons, paper cups, decorations of all kinds, streamers, banners, cake decorations everything the host or hostess needs to make a party successful, except the guests! This is a fun business and our guide teaches you how to make it profitable with information on everything from choosing the right location through to marketing and promoting your party goods shop. Order Code: 01283 Party Goods / Gift Shop Average Net Profit Before Tax - $35,000 Average Start Up Investment - $85,000

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PERSONALISED CHILDREN’S BOOKS

Parents love to spend money on their children and gifts which entertain and educate are very popular. Now you can write your own success story as a Personalised Children’s Book producer.

ebc.com.au

the address for small business

Using a personal computer and a laser printer, you add the recipient’s name, town, friends and favourite animals and hobbies to a prewritten book. The result is a customised book featuring the child. Even if you have never turned on a computer before, you can learn to operate the equipment very quickly to produce a personalised book. Our guide describes: where and how to market your creations; how to choose and operate the software; how to create fascinating and colourful books. Order Code: 01368 Personalised Children’s Books Average Net Profit Before Tax - $71,500 Average Start Up Investment - $32,000 PET HOTEL (KENNELS) & GROOMING SERVICE

Animal lovers will pay good money to keep their pets properly groomed and, when they are away, well looked after. If you love animals, this is the business for you. Our guide provides everything from kennel layout, to advertising and marketing your service and more. Order Code: 01033 Pet Hotel (Kennels) & Grooming Service Average Net Profit Before Tax - $59,000 Average Start Up Investment - $70,000 PET SHOP

The market for pets is almost universal, with the pet population in Australia alone estimated at nearly 40 million! Learn how to take advantage of people’s love of animals by selling not only the pets themselves, but a variety of profitable sidelines and accessories as well. The Guide also sets out how to customise your operations to fit the local area, how to avoid stocking the wrong pets, how to take advantage of the booming fish market, and how to buy, display and maintain stock. Order Code: 01007 Pet Shop Average Net Profit Before Tax - $41,500 Average Start Up Investment - $54,000

Visit our website now ebc.com.au is the address for small business. It’s the most targeted and comprehensive Australian small business site yet. Industry based information at your fingertips Access information on over 230 different researched industries and download free guide summaries instantly. Business Benchmarking Benchmark your current business (or prospective) against the rest of your industry to: compare your firm's performance, understand the key performance indicators, develop your own action plan. Huge Savings Online Enjoy HUGE Savings on Business Guides and Business Software when ordering online. Same day dispatch Australia-wide.

Business Q&A Service Answers to your business problems are only a mouse click away! Get personalised one-on-one support from EBC's team of small business experts and search the growing Q&A database. Information Resource Centre Packed with over 7,500 pages of essential business related solutions to help you in starting, growing & managing your small business. Franchising Access a wide variety of information and resources on franchising. You can even research the different franchise opportunities via the online franchise directory.

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PET SITTING SERVICE

POOL CLEANING & MAINTENANCE SERVICE

“It doesn’t really feel like working. I love being around animals and I like being my own boss.” This is what many pet sitters say, even while putting in up to 15 hours a day, seven days a week during the busy season.

Most pool owners don’t have the time, knowledge or inclination to take proper care of their pools. The need for major pre-season preparation, plus regular maintenance, makes this a year-round business in all areas of Australia. All you need to start in this business is a van, some general equipment and some tools. Our guide provides a comprehensive look at this exciting opportunity. You will learn which pool owners to target and how to succeed where others have failed.

As a pet sitter you go to customers’ homes and care for their pets while they are away. It is an easy business to start. The industry is relatively new, so there is not much competition around. As many pet owners don’t even know that pet sitters exist, they are as grateful for your service as you are for their business. This business guide will turn your love of animals into a good income. Order Code: 01341 Pet Sitting Service Average Net Profit Before Tax - $34,000 Average Start Up Investment - $9,400

“Pet Sitting is an excellent publication. Thank you very much for pointing me in the right direction.” Leanne Farrell-Thomas, QLD.

PIZZA PARLOUR & DELIVERY SERVICE

Pizza is the fastest growing food item in the country, with national pizza orders outnumbering even those for hamburgers. People are flocking to try new types of pizza, including gourmet varieties. If you can combine hard work with a good product, lots of creativity, business acumen and determination there is no reason why you shouldn’t be able to run a successful pizza parlour and delivery service. This guide is filled with hands-on information which tells you everything you need to know, including: why it is best to specialise; the best equipment to buy; how to project a mood which makes customers want to eat; and more. Order Code: 01006 Pizza Parlour & Delivery Service Average Net Profit Before Tax - $34,000 Average Start Up Investment - $45,000

“This product is invaluable to anyone contemplating going into business, being useful not only as a basis to start and build a business, but also as a staging program to become a franchisee.” Silvio Bevacqua, Silvio’s Pizza, QLD.

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Order Code: 01285 Pool Cleaning & Maintenance Service Average Net Profit Before Tax - $123,000 Average Start Up Investment - $53,000 PRINTER CARTRIDGE RECHARGING & REPAIR SERVICE

The boom in laser printers, along with an increasing interest in recycling and saving money has created a growing business over the last few years. Printer cartridges were designed to be used once and thrown away. However, once they have run out of toner, most of the parts are still in good working order. Printer rechargers collect the empty cartridges, refurbish and refill them, then sell them to businesses and individuals - for about half the price of a new cartridge. This guide focuses on the non-technical aspects of the business. You will find out how to advertise your service, how to set up your premises and the equipment you will require to start your business. In addition, we tell you how to add to your profits by offering a printer repair service as a sideline. Order Code: 01382 Printer Cartridge Recharging & Repair Service Average Net Profit Before Tax - $41,600 Average Start Up Investment - $39,000 PROMOTIONAL ADVERTISING & VOUCHER SERVICE

Everyone loves a bargain. What could be more welcome than an envelope full of savings for meals, products and services? Local businesses want smaller mailings, reduced advertising expenses and targeted customers. This makes localised promotional advertising services a sound business. Vouchers allow different businesses to group promotional specials in one envelope, reducing costs. Several large companies handle this business on a national basis. However, there is a great need for smaller mailings to service small businesses and local markets and this guide shows you how to meet that need. Order Code: 01232 Promotional Advertising & Voucher Service Average Net Profit Before Tax - $32,500 Average Start Up Investment - $19,000

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PROMOTIONAL MERCHANDISE BROKERAGE

Businesses, organisations, schools and sporting teams, just to name a few, spend millions of dollars a year to have their names, logos and messages printed on pens, key rings, T-shirts and more.

PUBLIC RELATIONS CONSULTANCY

Companies retain PR consultancies to help them promote their businesses. If you don’t have experience in this field, employ the expertise you need. Larger firms are eliminating their own public

Our guide shows you how to start your own business as a promotional merchandise representative, either home-based or in an office with commissioned staff.

relations staff and are retaining external PR consultancies to

Order Code: 01292 Promotional Merchandise Brokerage Average Net Profit Before Tax - $50,000 Average Start Up Investment - $7,500

and all kinds of insider tips on ways to promote paying clients to the

PROPERTY INSPECTION SERVICE

This is one of the fastest growing areas in the real estate business. As a property inspector, you examine the interior and exterior of a building, giving home buyers an objective evaluation of it’s condition. Our guide tells you how to begin in this business, including: how to identify lucrative markets; what you need to look for when inspecting a home; how to operate from your home and much more. Order Code: 01334 Property Inspection Service Average Net Profit Before Tax - $36,500 Average Start Up Investment - $20,000

disseminate information. Our guide teaches you about the benefits of specialisation, how to charge clients, the best ways to find new clients general public. Order Code: 01324 Public Relations Consultancy Average Net Profit Before Tax - $45,000 Average Start Up Investment - $28,000 RECYCLED / CONSIGNMENT CLOTHING BOUTIQUE

This business may sound too good to be true. It is recession-proof and ideal for absentee ownership. There is no big investment in stock because your customers bring your stock to you. Selling high-quality recycled clothing is an ideal business if you have a knack for dealing with people and good negotiating skills. This guide shows you how to start this business with little more than an empty

PROPERTY MAINTENANCE SERVICE

If you are good with your hands and handy with tools, this could be the business for you. Rather than employ full-time maintenance people, many apartment owners and property managers retain services to clean, re-plaster, paint and repair vacant units before new tenants move in. With an unusually low investment, you can build a business on the need to bring rental properties up to scratch before they are leased out again. Order Code: 01236 Property Maintenance Service Average Net Profit Before Tax - $32,000 Average Start Up Investment - $15,000 “What impressed me most about the Entrepreneur Business Centre was the quality of the information & the level of service provided. The 'Survival Pack' I purchased gave me all the information I needed & were well indexed making it was easy to locate what I needed. The level of research undertaken & assembled by you is terrific. The after Sale service & willingness to assist with my problems has been great.” Karen Anderson, Amine Millinery, NSW

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shop, a sign and your own energy! Order Code: 01229 Recycled / Consignment Clothing Boutique Average Net Profit Before Tax - $35,000 Average Start Up Investment - $44,000 RECYCLING CONSULTANT / BROKER

This is a great way to make a big impact on the future of our world. Recycling brokers analyse office waste and implement recycling programs for businesses and local government. Most recycling consultants/brokers have at least some background in recycling and all have spent time researching and preparing for their new business venture. This guide shows you how to begin in one of the fastest growing fields in the 90’s. Order Code: 01351 Recycling Consultant / Broker Average Net Profit Before Tax - $222,000 Average Start Up Investment - $77,000

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RESTAURANT

Australians dine out more and more each year, making the hospitality industry a popular new business venture. There are risks in the Restaurant business, but our guide steers you around the most common ones. You will learn the steps to making a success of your restaurant, including: the three main reasons restaurants fail and how to avoid them; effective stock-purchasing procedures; complete equipment requirements, plus a detailed list of suppliers; the most popular types of restaurants today; pricing secrets to help you make money and still be competitive and the most effective marketing techniques.

ebc.com.au

the address for small business

Order Code: 01279 Restaurant Average Net Profit Before Tax - $187,000 Average Start Up Investment - $150,000 RESUME WRITING SERVICE

In today’s volatile job marketplace, more and more people are suddenly finding themselves out of work. Add to this the fact that most people want to change jobs at some stage and you can see how vast the market for this service is. Even well-educated people often don’t have the necessary skills to create persuasive, promotional, interview-winning resumes. You can do it for them. To start in this business, you need a good command of English, an interest in people and the ability to market your services well. Material needs are small and you can work from home. Our guide shows you how. Order Code: 01260 Resume Writing Service Average Net Profit Before Tax - $27,000 Average Start Up Investment - $12,500

“Having read through the Resume Writing Business Guide, we have been inspired to offer an even better service. We are currently using the Guide as a planning tool” Felicity Peterson, Dillon, Whitelaw and Associates, WA.

Visit our website now ebc.com.au is the address for small business. It’s the most targeted and comprehensive Australian small business site yet. Industry based information at your fingertips Access information on over 230 different researched industries and download free guide summaries instantly. Business Benchmarking Benchmark your current business (or prospective) against the rest of your industry to: compare your firm's performance, understand the key performance indicators, develop your own action plan. Huge Savings Online Enjoy HUGE Savings on Business Guides and Business Software when ordering online. Same day dispatch Australia-wide.

Business Q&A Service Answers to your business problems are only a mouse click away! Get personalised one-on-one support from EBC's team of small business experts and search the growing Q&A database. Information Resource Centre Packed with over 7,500 pages of essential business related solutions to help you in starting, growing & managing your small business. Franchising Access a wide variety of information and resources on franchising. You can even research the different franchise opportunities via the online franchise directory.

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RETAIL KIOSK / STALL

You can sell almost anything from a kiosk these days and save on rent and overheads. Kiosks can be seen in almost every shopping centre and market around the country and can provide their owners with a good income.

SECRETARIAL & WORD PROCESSING SERVICE

With good technical skills and good marketing sense, you can break into this business quickly, beginning in a small way and upgrading as volumes increase. With more and more businesses using independent

Our guide provides you with some great new ideas on what to sell

secretarial/word processing services to reduce overheads, your volumes

from these moveable premises, where to set up and what to look for in

could increase rapidly. Small, one-person operations can make good

a location to ensure good sales. Other information includes how to

profits, even in their first year of business, with little more than a small

deal with shopping centre management, how to expand your business

advertisement in the Yellow Pages to attract customers. Profits climb

and more.

as you expand. Our guide has all the tips you need to get your service

Order Code: 01323 Retail Kiosk / Stall Average Net Profit Before Tax - $33,000 Average Start Up Investment - $37,000

up and running.

SECONDHAND BOOKSHOP

If you have collected books for years, or simply love reading, the secondhand book business may be for you. The secret to this business is that you only deal in books with an established track record. Unlike new bookshops, you know which books sell and which ones don’t! With the price of new books rising all the time, customers are flocking to secondhand book outlets. Our guide tells you about the principles of setting up your shop, buying stock and more. Order Code: 01117 Secondhand Bookshop Average Net Profit Before Tax - $37,000 Average Start Up Investment - $23,000 SECONDHAND FURNITURE SHOP

If you are a salesperson at heart, confident of your negotiating skills and you love day-to-day challenges, the concept of a secondhand / consignment furniture showroom is simple. You display merchandise provided by the owner and pay for it after it has been sold. In effect, you are an independent sales agent for the owner. All you need is a knack for dealing with people, an up-to-date marketing approach and a little inside direction from our guide.

Order Code: 01136 Secretarial & Word Processing Service Average Net Profit Before Tax - $53,000 Average Start Up Investment - $20,000

“The areas in the Secretarial & Word Processing Service manual that I found particularly useful were the chapters on Operations, especially the content on how to calculate a profit base, and the chapter on Record Keeping & Taxation. After reading through the material, I am now more confident that I can run my business professionally & successfully.” Colette Woodford, Scribe & Document Preparation, NSW

SECURITY PATROL SERVICE

The crime rate continues to rise. Regular patrolling of business and residential premises and the posting of security guards help reduce the likelihood of break-ins and theft. Our manual describes everything you need to set up and run this helpful business including how to employ the right staff, marketing your security service, legal requirements and much, much more. Order Code: 01159 Security Patrol Service Average Net Profit Before Tax - $42,500 Average Start Up Investment - $47,000

Order Code: 01212 Secondhand Furniture Shop Average Net Profit Before Tax - $48,000 Average Start Up Investment - $53,000

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SEMINAR / EVENT PROMOTIONS

SHOPPING & DELIVERY SERVICE

Business people often don’t have the time to learn the latest

Busy people rarely have time to go shopping. This is where personal shoppers come in. They take the hassles out of shopping and are paid for doing so. If you love shopping, spending time in all the best shops; if you know where to buy the best brands at the best prices; this could be the business for you.

management techniques or methods for boosting productivity. Where do they go? Many attend seminars for an intensive session of up-todate information. As a seminar/event promoter, you plan these events from start to finish, put the word out about your programs and pull in attendees. Today’s audience will pay you to tell them how to do something cheaper, faster, more easily or more profitably. Our guide tells you how to promote your own expertise or how to market another speaker. The guide includes: how to test market acceptance of a seminar’s content

You can begin this business with little more than a phone, an answering machine and some business cards. Our business guide sets out all the facts you need to start this business right away. Order Code: 01310 Shopping & Delivery Service Average Net Profit Before Tax - $28,600 Average Start Up Investment - $16,200

before you spend any money; negotiating techniques for great deals on venues; how to promote your seminars/events with almost no cash

SIGNS & SIGNMAKING SERVICE

investment; how to develop and sell tapes of your seminars to those

Computers have completely revolutionised the sign industry. Today, business owners don’t have to wait weeks for a custom made sign. All they have to do is call an instant sign shop and within 24 hours their orders will be filled.

who don’t attend; ingenious public relations tactics and more. Order Code: 01071 Seminar / Event Promotions Average Net Profit Before Tax - $56,000 Average Start Up Investment - $21,500 SENIOR DAY CARE SERVICES

The number of Australians over 75 years of age is expected to nearly double by the year 2000. The cost of nursing-home care for the elderly is skyrocketing, meaning that the market for senior citizens’ day care services can only increase.

You don’t even need signwriting experience, because the equipment is easy to use. You don’t need creative skills because the client provides the artwork. You do need the right equipment and good information on marketing, location and employing staff - our guide puts all this at your fingertips. Order Code: 01336 Signs & Signmaking Service Average Net Profit Before Tax - $156,000 Average Start Up Investment - $71,000

These services offer a variety of health, social and related services including leisure activities, exercise classes and, best of all,

SPECIALISED RETAIL SHOP

companionship. Our guide gives you the insights you need to start and

Shops specialising in a single item are beginning to spring up all over the place. There are shops which only stock boxer shorts, some which stock ties, some with simply chocolate or teddy bears or cat paraphernalia. In Western Australia, there is a shop that sells only fridge magnets!

run a senior citizens day care service including why advertising is not the best way to find new clients, and the one service you absolutely have to offer in order to succeed. Order Code: 01335 Senior Day Care Services Average Net Profit Before Tax - $35,000 Average Start Up Investment - $69,000

This is a fun way to turn a special interest into a money making venture. There are as many risks as opportunities for fun in this business, so arm yourself with our guide in the planning stages. Give yourself the best chance of financial success. Order Code: 01218 Specialised Retail Shop Average Net Profit Before Tax - $26,000 Average Start Up Investment - $81,000

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SPORTING GOODS SHOP

T-SHIRT SHOP

Australia is a great sporting nation and Australians everywhere participate in all kinds of sport and games in large numbers. You can profit from this by selling the equipment, clothing and accessories they need. Our guide tells you everything from how to select and effectively display stock right through to advertising and marketing your shop to the right people.

Everyone buys T-shirts, from tourists to legal firms, grandfathers to teenagers. This business has few equipment requirements and has great potential for absentee ownership. Novelty T-shirts are a fashion staple - the backbone of the casual clothing industry.

Order Code: 01286 Sporting Goods Shop Average Net Profit Before Tax - $43,000 Average Start Up Investment - $167,000 SPORTS MEMORABILIA SHOP

Whether you are interested in a hobby shop which sells football cards or a large operation which sells licensed team uniforms, this business is a dream come true for any sports enthusiast. This guide will coach you in every aspect of this business, including: which products to focus on if you are planning to begin in a small way; the secrets to merchandising sporting wear effectively; how sporting cards can boost your off-season sales; the best location to begin your business and more. Order Code: 01322 Sports Memorabilia Shop Average Net Profit Before Tax - $42,000 Average Start Up Investment - $102,000 TRAVEL AGENCY

If you love travel, this is an ideal business for you. Travel agents book almost all overseas trips from Australia and make a large proportion of all domestic travel arrangements for their customers. Our guide gives you in-depth information on how to become a successful travel agent, setting up your business and attracting customers. Order Code: 01154 Travel Agency Average Net Profit Before Tax - $59,000 Average Start Up Investment - $28,000

“I had already started my business & was not pleased with the response. After reading the Secretarial & Word Processing Service Guide, I feel I am able to take

Our guide gives you all the tools you need to start this business: the one essential piece of equipment you need and where to find it; how to promote your business; and a money generating sideline you may otherwise overlook. Order Code: 01043 T-Shirt Shop Average Net Profit Before Tax - $56,000 Average Start Up Investment - $18,500

“ Whilst we are certainly not new to running a business we did find the guide(Vending Machine Business) particularly informative on the specific issues relating to operations. We have found this business guide to be an invaluable reference point & particularly appreciate the fact that this guide contains information on the negative & pitfalls of the business as well as the positives. We recommend these business guides to anyone contemplating a business venture regardless of their previous experience. ” Tania Wong, Jantan Enterprises, NSW

VENDING MACHINE BUSINESS

Loose change adds up to large profits when you are the owner of a vending business. Most vending business owners start out in a small way, placing a few machines in local businesses, buying new machines as their customer base grows. The owner’s profit potential is good with a moderate number of machines placed in the community. Our guide teaches you how to start your own vending business including: how to establish a service round; which items sell; the best places to put your machines and more. Order Code: 01375 Vending Machine Business Average Net Profit Before Tax - $46,000 Average Start Up Investment - $82,000

my business in the right direction.” Arlette Gautray, Secretarial Service, NSW

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55

VIDEO LIBRARY

WINDOW & BLIND CLEANING SERVICE

This retail business offers numerous advantages. You need no technical knowledge, equipment needs are minimal and marketing assistance is provided by the distributors.

One of the lowest investment businesses to start. It is a simple business - the more windows you wash, the more money you make! And there are many profitable sidelines you can offer as well. Find out how to operate this business efficiently and on firm business principles so that you make a good living from it. Our guide tells you the how, where, when, why and what of the window and blind cleaning business.

Today’s video libraries offer a lot more than simply movie rentals. CDs, Nintendo and instructional videos are opening new doors for the independent video library owner. You can be successful with the winning strategies outlined in this guide. Order Code: 01192 Video Library Average Net Profit Before Tax - $70,000 Average Start Up Investment - $100,000 VIDEO PRODUCTION COMPANY

The time is right to start up in this versatile business. An operator with the right combination of skill and ambition can easily dominate any of the markets they choose and there are lots of markets to be taken advantage of. This business can be successfully run from home on a part time basis, and expanded as the need arises. Order Code: 01204 Video Production Company Average Net Profit Before Tax - $47,000 Average Start Up Investment - $36,000 WEDDING PLANNING SERVICE

Weddings are becoming larger, more expensive and more formal every year and couples are turning to planning professionals to sort out the details for them. Planners help couples establish a budget and stay within it, select a location, caterer, florist, music, cake and more. If you are good at planning ahead, know how to spend money wisely, have good contacts and possess good organisational and coordinating skills, this business is ideal for you. Our guide sets out what you need to know about organising a wedding and the business end of the service. Order Code: 01330 Wedding Planning Service Average Net Profit Before Tax - $70,000 Average Start Up Investment - $25,000

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Order Code: 01012 Window & Blind Cleaning Service Average Net Profit Before Tax - $41,000 Average Start Up Investment - $19,000

WOMEN’S CLOTHING BOUTIQUE

From small local boutiques to large regional and national chain operations, a women’s clothing boutique is a dynamic business. It doesn’t seem to matter what happens to the economy, women’s fashions continue to sell. The secrets of success in this business are location and understanding your market’s tastes. Our guide tells you all you need to know to be a success, including: market research findings you must know about; choosing a location; calculating margins and markups; dealing with manufacturers; promoting customer loyalty. Order Code: 01107 Women’s Clothing Boutique Average Net Profit Before Tax - $35,000 Average Start Up Investment - $83,000 WORM FARMING

Breeding worms for profit is becoming increasingly popular Australiawide. The main push behind the expansion has been the increase in awareness about environmental waste management and minimisation - an issue that worms are capable of solving. Target markets include waste management, nurseries, bait shops, zoos and professional gardeners. Our guide will show you how to realise the true profit potential of this business, as well as take you step-by-step through the process of setting up a worm farming operation in a short period of time, on a small amount of land, without hitting you hard in the hip pocket. Order Code: 01701 Worm Farming Average Net Profit Before Tax - $37,000 Average Start Up Investment - $14,000

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STARTING A HOME-BASED BUSINESS Are you fed up with the 9 to 5 daily grind and want to start your own business? Working from home and owning your own business no longer has to be an idle dream. However, to start a successful home-based business, like any business, you need to ensure you plan for all eventualities and have the most up-to-date, accurate information on what it takes to start and operate a home-based business. That information is now at your fingertips with EBC's latest release - Starting a Home-Based Business. This is the ideal guide for anyone who has ever thought about starting a business but didn't know where to start. Most people would prefer to start their business from home but they are not sure what is involved and the rules and regulations they should be aware of. This guide covers all that and more. Split into 14 tabbed sections, it contains over 235 pages of essential information on: • What are the popular home-based businesses • Do you have the right personality to work from home? • How to manage your time, stress and family concerns • How state and local government regulations will affect you • Location factors to consider when setting up your home-based business • How to put a price on your products and services • Can you hire staff if you are working from home? • How to generate business • Direct marketing techniques that work • How to promote your business on the Internet

• • • • • • • •

What is franchising? Price: $245* The success of franchising in Australia Order Code: 21807 Choosing the right franchise for you Buying A Franchise Evaluating the franchise and franchisor All you need to know about a franchise agreement Business planning and gaining finance How to make your franchise a success How new changes to the Franchise Code of Conduct

send, and the step-by-step guides saved me investing $50,000 into a franchise system that Price: $245* Order Code: 01385 Starting a Home-Based Business

The guide also comes complete with bonus financial software ($105 value) to help ensure your home-based business will be successful and profitable. With the capacity to manage up to two years of financial forecasts, the software can be used not only when starting your business, but also for your ongoing budgeting and business planning needs. It will help you prepare pricing strategies, accurate cash flow projections, sales forecasts, profit & loss statements and balance sheets.

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If you are really serious about owning your own business and are looking for a business that has a tried and proven success record in the marketplace, then franchising is the perfect option for you. In this guide, we will show you why franchising in Australia is becoming the preferred option for many when it comes to starting up in business. The guide also comes with bonus financial software ($105 value) to help you prove the viability of your business, and covers:

"...your business guides have proven to be a God

• Tax implications for a homebased business

• Where to find information on grants available to small businesses. Plus much more.

BUYING A FRANCHISE

affect you.

• Which business licences and permits will you need for a home-based business?

• How to work out how much start-up money you will need

BUYING A BUSINESS SERIES

was doomed to fail, or generate a less than desirable return." Francis Vaughan, NSW

* Prices include GST & maybe subject to change.

Soon to be released Titles: • Buying a Retail Business • Buying a Distribution Business

• Buying a Service Business • Buying a Manufacturing Business

Phone 1300 300 586 for more information. 59

How well is YOUR business performing?

NE SERIW ES

Are you charging enough for your products and services? Are you spending too much on advertising? Are you paying too much rent? Are your staff costs too high? What is the average bottom line of your competitors? Now, thanks to EBC, business owners and managers can get answers to these and many more questions. Answers that will enable you to better understand, manage and grow your business. Each industry specific Benchmarking Guide will help you: • See how your business compares against your competitors • Understand how the rest of your industry works • Analyse the key performance indicators of your industry • Develop your own action strategies to improve your bottom line Importantly, each Benchmarking Guide is updated annually, allowing you to continually measure the effectiveness of your strategies. Survival in today’s business climate requires you to spend more time working on your business rather than in the business.

Business benchmarking guide titles at a glance AUTOMOTIVE Auto Accessories & Spare Parts 04064 Auto Electricians 04066 Car Dealers 04108 Motor Mechanics 04114 Smash Repairers 04082 Tyre Dealers 04168 BUILDING & CONSTRUCTION Architectural Practices 04012 Bricklaying Contractors 04084 Building Contractors 04054 Cabinet Makers 04100 Concreting Contractors 04094 Consulting Engineers 04048

Consulting Surveyors 04056 Earthmoving Contractors 04034 Electrical Contractors 04028 Landscaping Contractors 04132 Plastering Contractors 04120 Plumbing Contractors 04104 Tiling Contractors 04166 FINANCIAL SERVICES Insurance Brokers 04024 Investment Advisers & Financial Planners 04078 Valuers 04106 FOOD & HOSPITALITY Bakeries 04062 Butchers 04098

Caravan Parks 04076 Coffee Lounges 04058 Fish & Chip Shops04144 Fruit & Vegetable Retailers 04090 Motels 04016 Public Hotels 04022 Restaurants 04036 Takeaway Food Retailers 04068 MEDICAL SERVICES Chiropractors 04042 Dentists 04052 General Practitioners 04060 Medical Specialists 04086 Physiotherapists 04164 Veterinary Practices04102 RETAIL BUSINESSES Antique, Art & Craft Galleries 04014

Have we missed your industry? Just call us on 1300 60

What's in an EBC Business Benchmarking Guide? Each individual Benchmarking Guide title (over 80 of them) shows you step-by-step how to benchmark your business against your industry. Over 200 pages of essential information, split into 11 tabbed sections covering; • What is benchmarking • How to benchmark your business • Key performance indicators • Detailed industry statistics • Identifying your strengths & weaknesses • Action strategies • Managing costs & suppliers

• Managing cash flow • Managing personnel • Marketing strategies • Financial management • Benchmarking business planning • Business resources

The guide comes complete with an Excel-based Benchmarking Financial Software package ($105 value) which allows you to enter your financial data and analyse your business’ performance against the industry averages. The software even providing commentary on the key areas of your business which need attention and suggests action strategies for improvement! Plus, as an added exclusive offer for guide purchasers, you can submit your performance results to our experienced benchmarking consultants who will check and review your performance for free ($105 value). We will then send you a more comprehensive & detailed analysis of your performance against the wider industry.

m Do wn loa d fre e sum ma rie s fro .au com bc. w.e ww te: bsi we our Bookstores 04080 Computer & Phone Sales 04124 Corner Stores 04130 Electrical Appliance Retailers 04046 Fabric & Sewing Supplies 04142 Floor Covering Retailers 04146 Florists 04150 Footwear Retailers 04152 Furniture Retailers 04040 Giftware Retailers 04170 Hardware Retailers 04020 Jewellery Retailers 04122 Menswear Retailers04030 Newsagencies 04010

Nursery & Landscape Suppliers 04136 Office Retailers 04174 Pharmacies 04050 Rural Merchants 04128 Service Stations 04072 Sporting Goods, Toys & Outdoor Retailers 04172 Supermarkets 04134 Women’s Fashion Retailers 04026 SERVICE INDUSTRIES Carpet Cleaners 04112 Child Care Centres04118 Cleaning Contractors 04074 Dry Cleaners 04140 Hairdressers 04018

Painting Contractors 04160 Pest Control Contractors 04148 Taxi Operators 04032 OTHER BUSINESSES Bus & Coach Operators 04096 Commercial Printers 04038 Couriers & Taxi Trucks 04138 Fitness Centres 04092 Metal Fabricators & Engineering Works 04070 Real Estate Agencies 04088 Road Transport Operators 04110 Travel Agencies 04116

300 586 with special requests or for more info. 61

ebc.com.au

the address for small business

BUSINESS MANAGEMENT SERIES WRITING AN EFFECTIVE BUSINESS PLAN Now you can make sure your business venture will be profitable with this step-by-step guide & software package on how to create a successful business plan.

Visit our website now ebc.com.au is the address for small business. It’s the most targeted and comprehensive Australian small business site yet. Industry based information at your fingertips Access information on over 230 different researched industries and download free guide summaries instantly. Business Benchmarking Benchmark your current business (or prospective) against the rest of your industry to: compare your firm's performance, understand the key performance indicators, develop your own action plan. Huge Savings Online Enjoy HUGE Savings on Business Guides and Business Software when ordering online. Same day dispatch Australia-wide.

Business Q&A Service Answers to your business problems are only a mouse click away! Get personalised one-on-one support from EBC's team of small business experts and search the growing Q&A database. Information Resource Centre Packed with over 7,500 pages of essential business related solutions to help you in starting, growing & managing your small business. Franchising Access a wide variety of information and resources on franchising. You can even research the different franchise opportunities via the online franchise directory.

ARK BOOKM TE THIS SI NOW!

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This easy-to-follow guide will help you set your goals and achieve your objectives, and includes bonus financial software ($105 value) to help you prepare pricing strategies, accurate cashflow projections, sales forecasts, profit & loss statements, and balance sheets. There are workbook sections throughout to help you write and structure your plan. Split into 9 tabbed sections it contains over 160 pages of essential information on: • Raising finance • Researching your customers, competition and the industry • Developing marketing strategies Price: $245* • Pricing strategies, cashflow projections, Order Code: 11800 and breakeven analysis Writing An Effective • Available resources, professionals, and Business Plan Govt. departments who can help you • Plus, a sample business plan to guide you

“

The Writing An Effective Business Plan guide was more comprehensive than other material I could find on the topic & it explained in easy to follow steps exactly how to prepare a Business Plan. The workbook sections helped me to focus on the required content of the Business Plan. After reading through the Manual, I am now more confident that I can run my business more professionally & successfully.

”

Colette Woodford, Scribe & Document Preparation, NSW * Prices include GST & maybe subject to change.

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SMART SELLING

SUCCESSFUL SALES & MARKETING

Business strategy is a four-letter word - we are in it for the CASH. Sales are often referred to as the lifeblood of any business. It is little wonder then that the common goal for each and every business owner is the pursuit of sales.

Whether your business is a bookstore or beauty salon, a consulting firm or computer company, there's one thing it can’t live without - sales and marketing. Contrary to popular opinion, successful marketing doesn't require multi-million dollar advertising campaigns or high powered publicity blitzes. What it requires is a new way of looking at the World - a mind set that views every situation as an opportunity to promote your business.

Did you know that the customer’s experience is crucial in closing the sale? Whatever enterprise you are in, you need to know how to sell yourself, your products and your services. The guide provides you with over 150 pages of essential information to help you understand the dynamics of the selling process and its impact on the product, the organisation and the customer. It shows you not only proven techniques to generate and close sales, but also the process involved in managing the selling process. The guide comes complete with bonus financial software ($105 value) to help you prepare pricing strategies, accurate cashflow projections, sales forecasts, profit & loss statements, and balance sheets, and provides you with expert advice on: Price: $245* Order Code: 11803 Smart Selling

• Why having the best sales people is not everything

• How the selling process works • Simple PROVEN selling techniques that you can use right away

• How easy it really is to make sales! Remember, making the sale is only half the picture! The experience of the customer before, during and after the sale is crucial for a business to enjoy long term success.

“

How refreshing it was to read your Smart Selling Guide & find at last information that can be applied instantly to build my business. I found your material practical, simple & easy to understand. Just as importantly, the messages are universal & can be applied from 'one man shows' to 'large corporates'. Keep up the good work! Jim Prigg, Advice Publications & Training, VIC

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With so many different avenues to choose from, you need to know what will work in your business - your livelihood depends on it. Successful Sales & Marketing will breathe fresh air into your business, showing you new strategies and practical examples of how to promote and grow your business without breaking the bank. This 180 page guide covers: • researching & monitoring your customers, competition & industry • choosing the best advertising media for your business • designing your ads to get greater responses • using networking and word of mouth referrals to grow your business • promoting your business on the internet • developing a winning business image • getting the public and media interested in your products

Price: $245* Order Code: 11809 Successful Sales & Marketing

• techniques and strategies for closing the sale

* Prices include GST & maybe subject

• marketing on a shoestring

to change.

• developing your marketing plan. The guide includes workbook sections at the end of each chapter to guide you as well as bonus financial software ($105 value) to help you prepare pricing strategies, accurate cashflow projections, sales forecasts, profit & loss statements, and balance sheets.

A quick note to let you know of the appreciation of the content of this manual. I’ve found it to be packed with useful information & very logical in its approach. It is full of ideas and options which is just what I was looking for. Congratulations again Entrepreneur.

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Michael Pulo, Calibrate Recruitment Pty Ltd, NSW

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TAX MADE EASY If you have employees, then you will definitely need this valuable resource - EBC's Tax Made Easy guide. Australia's taxation system is still complex and it gets even more so when you add in PAYG, fringe benefits tax and what you are suppose to remit to the Australian Tax Office and when. Understanding your taxation obligations can help you reduce your tax liability. The aim of this guide is to provide business owners with accurate and relevant tax information that a non-tax professional can comprehend. Plus it is essential reading for any business owner who has employees. This guide outlines the major aspects of the PAYG system and the employers' obligations. It also discusses fringe benefit tax and what employers can do to reduce their liability or actions they can take so FBT is not triggered. With nearly 200 pages of taxation information and references, this plain English guide explains topics such as: • What are your obligations in the PAYG withholding system • What are the current tax rates and what you need to withhold • How bonuses and lump sum payments are taxed • What to do if a contractor fails to supply you with an ABN • How you can calculate your PAYG instalments and the three methods you can use • What is fringe benefit tax and what items are exempt from this tax • How you can minimise your FBT and what triggers FBT for certain items • Do you need to pay pay-roll tax in your state and if so, how much Price: $245* • How you can calculate whether you have Order Code: 11852 a superannuation shortfall and if you do, Tax Made Easy how much tax you will have to pay • How to use the GST calculation sheet to calculate your GST obligations and how this relates to BAS • How the recent changes to the BAS form affects business owners • Other taxes you need to be aware of. In addition, the guide comes complete with complimentary financial software, valued at $105, which runs in conjunction with Microsoft Excel 97 or later. It is a vital tool to ensure that your business is successful and profitable. This is definitely the one guide that business owners need to have to ensure they are compliant with today's tax system.

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INSURANCE & PROTECTING YOUR BUSINESS Like most business owners, you probably already have some insurance cover, but is this really sufficient for your needs? Having the right insurance could mean the difference between your business being able to bounce back from a major disaster or buckling under financial pressures. It is essential, therefore, to establish measures to protect your business from such an eventuality. The "Insurance and Protecting Your Business" guide will help you identify your risks and the policies which Price: $245* will provide you with cost-effective, Order Code: 11870 comprehensive and effective cover. Insurance & Protecting Additionally, it will help you identify Your Business safety and security measures to put in place to minimise any chance of incidents interrupting your business. It will also provide tips on how to evaluate the best policy for your needs and what you can do to reduce the cost of your premiums. This guide will also help you to understand the types of risk your business faces, what risk management means and what you can do to protect your business. Comprising 11 tabbed sections, each concentrates on a particular subject identified as being essential to protecting your business, such as: • What you need to protect your business and the hidden costs of loss or damage • How to identify the risks your own business faces • How to assess and reduce the cost of your insurance premiums • How life insurance can help your business' future • What your legal insurance obligations are • What is involved in lodging an insurance claim and your rights in a dispute • What hazards are common in the workplace and what you can do to ensure the safety of your employees and customers • Practical tools to evaluate the risks to your business and the safety of your workplace. At the end of many of these chapters are work sheets and/or checklists to help you work through the relevant sections and develop appropriate strategies.

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ADVERTISING = PROFIT At last...how to get more customers and better your bottom line! Defining your market, developing your budget, where to advertise and much more... It’s all covered in this easy to follow and practical resource to help you grow your business on a tight budget. Over 75 pages of Australian research and examples.

• • • • •

Advertising=Profit unveils the mystery of this essential marketing tool. Jam packed with “before and after” case studies which show you how to: make testimonials work for you Price: $19.95* structure winning adverts Order Code: 02000 create powerful headlines Advertising=Profit increase advertisement responses write sales letters that get results

Plus, there are over 18 real life promotional ideas you can apply to your business today to drive sales and increase profits. This book will pay for itself with your first advert...or your money back!

DON’T MISS OUR NEWSLETTER! With today's business environment in a continual state of change, you need to be aware of what's going on. Every month, Success News will help you keep up-to-date and ahead of the competition. Filled with the latest tips, advice, marketing information and ideas, it’s essential reading for any Price: $32.95+* Entrepreneur! Subscribe and enjoy Order Code: 03000 exclusive special offers. Phone 1300 300 Success News 586 for a free sample issue. +12 Months Subscription.

“

‘Success News’ is concise (which is great for busy people like us) yet provides some wonderful tips & ideas that pays for the subscription over & over again. Each month, the newsletter provides a different outlook on Marketing & Management that enables us to increase & improve our business in ways we hadn't thought of before. Thanks Entrepreneur! Angelica Hoemberg, Sauber RMSCS, WA

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AUSTRALIAN BUSINESS TOOLKIT ALL YOUR BUSINESS NEEDS! Whether you’ve got a dream to start your own business, or have already started one, the key to business these days is survival. Business survival is more than getting through the tough times - it’s about planning for success; knowing how to manage your business so that it "hums" along. Often when a business fails, people wonder "what happened?" Although a business may seem to have more work than it could ever hope for, it is the inability to manage the competing demands of a small business which, more often than not, leads to business failure. Starting and running a small business is a huge commitment, in terms of sacrifice and dedication. Yes, you might have to go without during the initial start-up phase, and yes, some disasters may come along that you could never have anticipated. But the simple fact is that if you do your homework and plan before you embark on the small business road, you’ll have a much better chance of success. This is where The Australian Business Toolkit can help. It contains everything you ever wanted to know about starting, running and growing your own business - and more. Written by well known small business commentator, John Petty, The Australian Business Toolkit is an affordable and essential tool for anyone wanting to start, run and grow their own business. With plenty of tips, examples, case studies and checklists, The Australian Business Toolkit will help you take the guesswork out of business with easyto-understand explanations about small business issues. Over 450 pages of Australian content, split into 15 easy-to-read chapters, the book covers: • Business Checklists • Business Planning • Setting Up Your Business • Marketing Essentials • Managing Your Finances & Cashflow • Pricing Strategies • Ecommerce & Technology For Your Business

• Getting Customers & Keeping Them • Managing Staff • Managing Stock & Suppliers • Financing Premises & Equipment • Taxation & Your Business • Franchising • Selling Your Business

Read it from start to finish, or simply dip in as and when you need solutions to your day-to-day business demands.

For more information call 1300 300 586 or visit www.ebc.com.au

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Price: $66.00* Order Code: 02020 Australian Business Toolkit

BUSINESS INTERNET SERIES GETTING YOUR BUSINESS ONLINE No matter how scary the Internet may seem, as a small business owner you cannot afford to ignore this important medium which is changing the way we do business forever. It's no wonder that more and more small businesses are looking at ways to take advantage of this opportunity to increase sales and profitability through e-commerce. What you need is accurate and practical advice on how your business can take advantage of what the Internet has to offer - without breaking the bank. EBC's Getting Your Business Online Series is the sound and practical advice you need to enable you to take your business to the next step while at the same time, avoiding the pitfalls that so many others fall into. Each guide in this series has been specifically researched and tailored for the Australian small business owner and shows you step-by-step how to plan, set-up, promote and Price: $245* manage your business online. Over 220 Order Code: 05000 Getting your Retail pages of practical and essential Business Online information split into 14 tabbed sections covering: • What research and planning you should do before deciding to go online • How to register your domain name and options for hosting your Web site • The deadly design mistakes which could affect the success of your site • How to make your Web site "sticky" so customers keep coming back • How you can make money from your Web site without selling a thing. Price: $245* Order Code: 05001 Getting your Service Business Online

The guides even include Excel-based financial software ($105 value) which will help you to develop a financial model for getting your business online.

STARTING YOUR ONLINE BUSINESS Did you know that online purchasing has increased by 66 percent in Australia in recent years, according to the Australian Bureau of Statistics? Or that the majority of Australian households are expected to have Internet access by the end of the year? Can you afford not to take advantage of this growing trend and start your own online business? With carefully planning and research, starting an online business can be very profitable and the beauty of this particular business is that it basically can run itself from your own computer, wherever you want that be! It can also mean lower overheads so you can grow as your market grows.

Price: $245* Order Code: 05100 Starting your Online Retail Business

So how do you start an online business without breaking the bank and becoming another dot.com bomb? You find out as much information as possible on the dos and don'ts of starting this type of business prior to "setting up shop" and EBC's latest Business Internet Series - Starting Your Online Business is the ideal resource for "wanna-be" Netpreneurs. The Starting Your Online Business Series shows you step-by-step how to plan, set-up, promote and manage your business online, plus Price: $245* highlights the common pitfalls to Order Code: 05101 avoid. It also includes information on Starting your Online your legal obligations on starting a new Service Business business. Over 220 pages of practical and essential information split into 14 tabbed sections covering: • What steps you need to take when starting a new business • What research and planning you should do before deciding to go online • How to register your business and domain names and options for hosting your Web site • What you should and shouldn't do when it comes to designing your site and the deadly design mistakes which could affect the success of your site • How to set up an online shopping store and what are your cheapest options • How you can make money from your Web site without selling a single product. * Prices include GST & maybe subject to change.

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ACCOUNTING & BUSINESS SOFTWARE

Quicken.Easy Solutions for Australian Businesses PERSONAL FINANCE & INVESTMENT Quicken Personal Plus "It's time to get Personal" - Quicken Personal Plus is the easiest way ever to manage your personal finances. Developed for Australia, it's the worlds' best selling financial management software. It’s quick and easy to: • track your family income and expenditure • manage your investments & share portfolio • track your credit cards, bank accounts, loans & savings goals • Prepare tax returns in minutes • Automatically update your share portfolio • Expense, bank balance & credit limit alerts Quicken • Create saving goals & track your progress Personal Plus Price: $129.95* • Capital Gains Estimator Code: SOQKPP • Debt reduction planner $64.98 for upgrade • Cash Flow Forecast Quicken ShareAnalyser "Take control of your share investments" Quicken ShareAnalyser is a structured approach to the stockmarket that will revolutionise the way you invest. Including the right blend of software, online services and educational material, Quicken ShareAnalyser will help you develop winning investment strategies, select the right stocks and manage your portfolio to limit your losses. It Quicken contains all the necessary tools to develop and ShareAnalyser implement your own trading strategy, combined in Price: $199.95* a single, easy software package that assists you Code: SOQSA make all your investment decisions with greater ease and confidence. • Powerful charting tools • Scan the market for winning stocks! • Manage your portfolio simply and accurately • Expert tools, Quicken ShareAnalyser contains tools usually only available in top-range products. • Easy to use! Specifically designed for ease of use and seamless integration of data and functions. • Data download ready, daily data downloads integrate automatically into Quicken ShareAnalyser – no need to enter or manipulate data ever – even stock splits and name changes are updated. • Perform technical and fundamental analysis! * Prices include GST & maybe subject to change.

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FINANCIAL MANAGEMENT CashBook First Business™ For small/micro businesses with 1-3 staff • Simple accounting for start-up, SOHO or micro businesses • Part of the Quicken range of software with more than 14 million users world wide • Tracks GST inputs and outputs (except WET) • BAS reporting • Track share portfolios • Full loan calculation and tracking Quicken CashBook • Produce quotes and tax invoices Price: $199.95* • WorkFlow Manager to monitor sales, Code: SOQKCB store customer and supplier records QuickBooks® Small Business For small/medium businesses with 1-10 staff • Complete financial management and accounting system for small to medium businesses. • Most used SME accounting system in the world (more than 3 million users world wide) • Intuitive design and easy to follow QuickBooks QuickBooks • BAS Reporting Price: Price:$449.95* $259.95* • Powerful reporting with "drill down" on Code: Code:SOQB SOQB all reports $224.98 for for • Track accounts payable and receivable $75 cashback upgrade • Full inventory and stock control QuickBooks Plus Small Business (with Payroll) • Manage your staff remuneration with a streamlined payroll process • Comply to the latest requirements with more payroll reporting features • Manage the GST • Write cheques and pay bills • Create invoices • Track who owes you money • Fully-integrated BAS with online lodgement • Customisable reports and graphs • Works great with Windows XP Professional

QuickBooks Plus QuickBooks Price:QuickBooks $579.95* PRO Code:PRO SOQBPRO Price: For for growing $289.98 upgrade $459.95*

QuickBooks PRO Professional Multi-User For growing businesses with 10-20 staff providing services or selling goods. • All the features of QuickBooks • Advanced Job Costing and Budgeting • Produces Quotes and Estimates for clients which can be converted into invoices once accepted. • 90 Customisable management/financial QuickBooks PRO QuickPayroll reports Price: Price: $1195.95* $399.95* • Multi-User Ready (including 2 user licences) Code: Code: SOQBPRO5U SOPPRO • Includes Multi-User payroll $597.98 for $120 cashback • Links to QuickPOS upgrade for upgrade 73

PAYROLL MANAGEMENT Quicken Payroll Premier™ For any business managing payroll • Multi-user payroll management with the ability to transfer pay, superannuation contributions, taxes and payment summaries electronically to banks, super funds and the ATO • Track employee pay details, superannuation contributions and all types of leave • Customise employee information Payroll Premier • Manage your payroll with a comprehensive Price: $449.95* Code: SOQPPRO report writer • Multiple processing options to enable speedier completion

ebc.com.au

the address for small business

RETAIL MANAGEMENT QuickPOS™ For retailers • Point of Sale software that integrates with QuickBooks PRO • Works just like a cash register • Handles Layby sales • Handles customer accounts • Integrates with scales • Supports Touch Screen • Currency conversion • Design and print barcode labels • Integrated EFTPOS • Includes QuickBooks PRO (2 licences) and Multi-user Payroll

QuickPOS Price: $1,999.95* Code: SOQPOS

QUICKEN TRIAL OFFER Now you can try before you buy... you be the judge. To satisfy yourself that QuickBooks PRO, Quicken Payroll Premier and QuickPOS will make running and managing your business easier without taking up all your leisure time, you can try full versions of all these packages for up to a month for just $9.95* - no obligation. Plus when you purchase the full version you can apply for a $10 cashback on your initial investment.

Quicken Test Flight Price: $9.95* Code: SOQBTDCD

* Prices include GST & maybe subject to change.

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Visit our website now ebc.com.au is the address for small business. It’s the most targeted and comprehensive Australian small business site yet. Industry based information at your fingertips Access information on over 230 different researched industries and download free guide summaries instantly. Business Benchmarking Benchmark your current business (or prospective) against the rest of your industry to: compare your firm's performance, understand the key performance indicators, develop your own action plan. Huge Savings Online Enjoy HUGE Savings on Business Guides and Business Software when ordering online. Same day dispatch Australia-wide.

Business Q&A Service Answers to your business problems are only a mouse click away! Get personalised one-on-one support from EBC's team of small business experts and search the growing Q&A database. Information Resource Centre Packed with over 7,500 pages of essential business related solutions to help you in starting, growing & managing your small business. Franchising Access a wide variety of information and resources on franchising. You can even research the different franchise opportunities via the online franchise directory.

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BUSINESS SOFTWARE BUSINESS, MARKETING & FINANCIAL PLANS - THE EASY WAY! MAUS MasterPlan Professional Software will help you prepare either a simple or more detailed Business Plan which incorporates a full Marketing Plan and analysis. Includes industry specific sample plans, full financial analysis, actual versus budgeted comparisons, a follow up program, and the 'Timesaving Guide to Business and Marketing Planning' workbook absolutely FREE! Suitable for loan MAUS MasterPlan Pro applications, analysing and improving an Price: $218* existing business, launching new products Code: SOMAUSMPP or services, or starting a new business.

GAIN FREE MEDIA EXPOSURE! Companies throughout the world use publicity as a cost effective means to increase sales. In fact, adequate media coverage can often be the difference between business success or failure. MAUS Publicity Manager has been specifically designed to make it easy to gain free publicity! Whether you are promoting your products or services, increasing awareness of events and achievements or simply wanting to relay information, MAUS Publicity Manager will lead you step-by-step through building a publicity campaign. MAUS Publicity Manager comes MAUS Publicity complete with a database of 5000 media contacts. Manager You can access contacts over a broad range of Price: $218* industries and media types and start distributing Code: your press releases immediately! MAUS Publicity SOMAUSPM Manager is like having a PR agency on your own computer. Start maximising YOUR media coverage today!

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) MADE EASY! The hardest thing about implementing a CRM system is admitting that you need to better manage your customers! CRM is a process that will convert sales opportunities into dollars and enhance customer and staff relationships. In today's competitive environment, we need to react quicker than ever before to our competitors and satisfy our customers' needs. A CRM system will help you to win new customers and retain old ones. A typical business loses half of its customers in less than 5 years through poor management. When you also consider that it is between 7 and 10 times more expensive to gain a new customer than to retain an existing one, you begin to see the importance of implementing an effective CRM system to look after your number MAUS CRM Sales one asset. To ensure that MAUS CRM & Marketing Sales & Marketing meets the needs of your Price: $299 business, the software is backed by a 14 day Code: SOMAUSCRM money back guarantee.

WRITE JOB DESCRIPTIONS IN MINUTES! MAUS Job Descriptions will help you create clear, concise job descriptions in minutes! A clear job description will help your employees work smarter and become more effective in their jobs, as well as protect your organisation against potential unfair dismissal claims. Simply choose from over 3,500 builtin jobs and edit or even combine duties from different jobs. Next, use the simple question and answer approach to address physical and educational requirements, work environment, qualifications and supervisory responsibilities. MAUS Job MAUS Job Descriptions will then take your Descriptions answers and write a comprehensive job Price: $218* description that's fully customised to your Code: organisation... It's that fast. It's that easy! SOMAUSJD

FAST, EFFECTIVE EMPLOYEE REVIEWS

MANAGE TASKS & PROJECTS...EASILY! Each year, businesses lose big $’s on poorly managed & failed projects. Yet research shows that failure can be easily reduced & avoided through simple, systematic project planning. MAUS Project Planner helps you succeed where many managers have MAUS failed. Plan, track & schedule tasks and projects Project Planner fast and effectively. Build task lists, set priorities Price: $499* and deadlines, allocate resources efficiently, monitor costs and track performance. Whether Code: SOMAUSPP you’re looking to streamline your existing operations, finding ways to cut costs, or simply wanting to take the stress out of managing projects and your business, MAUS Project Planner will help! The fast, effective solution to getting the job done – on schedule AND under budget!

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MAUS Performance Review will help you create accurate, personalised employee reviews in minutes! Simply choose from the dozens of performance criteria such as initiative, leadership, job knowledge, and sales skills....to name just a few! Next, use the simple 1-5 grading system to rank your employees in each area. MAUS Performance Review will then transform your meaningful observations into clear, effective text. Includes expert HR MAUS Performance Review advice at every stage and a recording system Price: $299* for problems and achievements. Code: SOMAUSPR * Prices include GST & maybe subject to change.

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ESTABLISH A BUSINESS PLANNING CONSULTANCY OVERNIGHT! The MAUS Consultant's Pack, advocated by 1000s of accountants and consultants, will give you the forms, tools and knowhow to establish a professional Business Planning Consultancy overnight! Includes MAUS MasterPlan Professional, the Consultant's Guide, special consultancy software, questionnaires for MAUS Consultant’s Pack clients and a training manual. The Price: $540* Consultant's Guide includes Code: SOMAUSCP information on setting up your consultancy service, promoting and Version Upgrade $435 costing your services, impressing your clients and a simple step-by-step guide on how best to conduct a typical assignment. Use the software to access over 100 pages of forms and management question checklists, a detailed proposal, sample press releases and advertisements, overheads for training, and much more. All forms can be personalised in your own name and copyrights are provided to reproduce Business Plans for your clients.

IMPROVE YOUR CASHFLOW OVERNIGHT! MAUS Debt Collector is the simple to use, affordable solution to reducing bad debts, speeding up the collection process and improving cash flow. MAUS Debt Collector is a complete do-ityourself debt collection system. The kit includes a contact manager, professional demand letters, telephone scripts, advice on invoice and database design, training aids and much more! Simply import your outstanding debtors into the user friendly contact manager and start collecting cash today! Also includes all the legal forms and advice you need to effectively threaten legal proceedings. The collection of just one bad debt is all MAUS Debt Collector it will take to pay for this revolutionary Price: $218* Code: SOMAUSDC new approach to credit management.

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BY MAIL If you wish to pay by cheque or money order, post your payment made out to Entrepreneur Business Centre, using the order form on the following page.

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ONLINE To order via the EBC web site (www.ebc.com.au), simply add the relevant products to your shopping basket and then complete the secure online order form.

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SPECIAL MAUS SOFTWARE OFFERS Offer 1 - Purchase any 1 MAUS software package at RRP, PLUS get

MAUS Business Letters software free ($59.95 RRP). Offer 2 - Purchase any 2 MAUS software packages for $386.00*, PLUS receive the MAUS Business Letters software absolutely free ($59.95 RRP). SAVE $110 Offer 3 - Purchase the MAUS Consultant’s Pack for $540.00*, PLUS receive EBC’s Consulting Start-Up Guide absolutely free ($245.00 RRP), PLUS receive the MAUS Business Letters software absolutely free ($59.95 RRP). SAVE $305 * Plus $11 p&h per package/guide (air freight). Offers 1 & 2 exclude the MAUS Consultant’s Pack. Offers 1 & 2 are only valid with applicable MAUS products.

Phone 1300 300 586 for more information * Prices include GST & maybe subject to change.

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“

Whilst I have been in the cleaning industry for 8 years, I have never found such invaluable information like the Australian Business Toolkit and Domestic Cleaning Services Business Start-Up Guide. The manual is user-friendly and has benefited the business immensely. In addition, I have found EBC staff members extremely helpful, responsive, professional and more importantly very friendly. I look forward to continuing business with your company in the future. A job well done!!!!

”

Maria Pounartzis, Cleaning Brilliance, Fyshwick, ACT 79

ARE YOU A SMALL BUSINESS ADVISER?

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