Bodyshop Flow.pptx

Customer Journey

Customer Arrival and Receipt

Customer meets random SA

Vehicle Inspection and Job Card Opening

Vehicle Ready For Delivery & Inspection

Estimate to customer on Tentative Time | Insurance Approval Document Submission | Images for Insurance Approval

Payment & Delivery

Post Repair Follow up

Deliverables from New Concept – Vehicle Journey Vehicle Inspection and Job Card Opening

Painting & Drying

Rubbing & Polishing

Surveyor Intimation and Evaluation

Paint Preparation & Masking

Vehicle Assembly

Insurance Approval | Repair Initiation | Spare Part Ordering

Putty Application and Sanding

Final Inspection and Test Drive

Vehicle Dismantling

Denting Beating & Part Replacement

Washing & Delivery Readiness