Bjg_responsivepstr

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R

E

S

our commitment

B J G ’ S

P

O

N

our rallying cry

R E S P O N S I V E N E S S We aspire to respond

Our maximum response time

S

I

our promise

E

a tenet of our success

P L E D G E We aspire to respond

V

Our maximum response time

phone calls . .. .. .. .. .. . same day . .. .. .. .. . 24 hours

meeting minutes . .. .. . 1 day . .. .. .. .. .. .. . 2 days

e-mails . .. .. .. .. .. .. .. . 4 hours . .. .. .. .. .. . 1 day

pay applications . .. .. . 1 day . .. .. .. .. .. .. . 3 days

shop drawings . .. .. .. . 5 days . .. .. .. .. .. . 10 days

punch list . .. .. .. .. .. .. . 1 day . .. .. .. .. .. .. . 5 days

RFIs . .. .. .. .. .. .. .. .. .. . 1 day . .. .. .. .. .. .. . 3 days

field report . .. .. .. .. .. . 1 day . .. .. .. .. .. .. . 2 days

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