Product Reputation Market Intelligence Report for Headphones Prepared for Greg Y, Amplified Analytics December 08, 2009 Product Name
Manufacturer
CSI
PFS
PRS
PSS
No. of Reviews
Califone First Stereo Headphone Lightweight for Young Children Blue
ACP
1.58
1.56
1.08
1.00
28
AKG Closed-Back Foldable DJ Headphones - K81DJ
AKG
1.56
1.62
1.12
1.01
31
Skullcandy SC-BHESH07 Hesh Headphone, Black
Skullcandy
1.55
1.61
1.00
1.00
212
Sennheiser HD 202 Headphones
Sennheiser
1.55
1.59
1.01
1.00
828
Sony Pro MDR-7506 Headphones
Sony
1.53
1.59
1.00
1.00
57
Koss PortaPro Headphones with Case
Koss
1.53
1.57
1.00
1.00
495
HARMAN K81DJ Akg Closed-Back Folding Dj Headphone
AKG
1.51
1.59
1.17
1.01
34
Audio Technica ATHM40FS Precision Studio Headphones
Audio Technica
1.51
1.57
1.00
1.01
72
Audio Technica ATH-A700 Closed-Back Dynamic Headphones With Double Air Damping
Audio Technica
1.49
1.64
1.01
1.02
36
SOUND-SQUARED CO.
1.49
1.61
1.09
1.06
28
Sony
1.48
1.59
1.03
1.00
184
Sennheiser EH-150 Evolution Hi-Fi Stereo Headphones
Sennheiser
1.48
1.55
1.01
1.00
256
Skullcandy SC-HESH Headphones
Skullcandy
1.46
1.59
1.01
1.01
137
Sony
1.45
1.58
1.03
1.00
304
Sennheiser
1.38
1.50
1.00
1.00
150
Sony MDR-XD100 Stereo Headphones
Sony
1.38
1.49
1.06
1.02
35
Sony MDR-DS6000 Wireless Surround Digital 2.4GHz RF
Sony
1.38
1.51
1.05
1.03
48
Klipsch
1.37
1.53
1.06
1.01
40
Sennheiser
1.32
1.47
1.02
1.01
183
AUDIO TECHNICA
1.32
1.46
1.05
1.01
40
Sony
1.31
1.44
1.03
1.00
400
Audio Technica
1.29
1.44
1.06
1.01
38
Sound-Squared "SPORT" earphones earbuds for ipod or MP3 MP4
Sony MDR-V600 Studio Monitor Series Headphones with Circum-Aural Earcup Design
Sony MDR-V6 Monitor Series Headphones with CCAW Voice Coil Sennheiser PXC 300 Noise Cancelling Headphones
Klipsch IMAGE S4i Premium Noise-Isolating Headset w/3-button Apple control Sennheiser PMX60 Headphones Audio-Technica ATH-EM7 GM Adjustable Aluminum Clip-On Headphones Sony MDR-V150 Monitor Series Headphones with Reversible Earcups AUDIO TECHNICA ATH-EM7GM Clip-on Headphones
Product Name
Manufacturer
CSI
PFS
PRS
PSS
No. of Reviews
Skullcandy
1.27
1.43
1.00
1.00
111
Arriva Inc
1.25
1.43
1.03
1.11
37
Sennheiser
1.23
1.30
1.06
1.00
27
Sony MDR-IF540RK Wireless Headphone System with Rechargeable Battery
Sony
1.21
1.38
1.00
1.00
85
Sony MDR-Q22LP w.Ear Headphones with Interchangeable Headphone Caps
Sony
1.21
1.41
1.09
1.00
91
Sennheiser
1.18
1.39
1.11
1.00
37
Arriva Inc
1.17
1.36
1.03
1.13
33
JVC HA-F130AN Gumy Headphone (Peppermint Blue)
JVC
1.16
1.41
1.01
1.00
35
Koss VC20 Volume Control
Koss
1.16
1.19
1.03
1.01
69
DirectForSale
1.13
1.31
1.09
1.01
14
Apple In-Ear Headphones - M9394G/C
Apple Computer
1.11
1.14
1.02
1.03
27
Cyber Acoustics USB Stereo Headset/Microphone with Direct Noise Canceling Technology AC-850
Cyber Acoustics
1.05
1.30
1.00
1.02
33
Lowrider Headphones - Color: Native Turquouise Arriva cordless iPod Shuffle 2G headphones with in-ear earbud Sennheiser PXC 150 Active Noise Cancelling Headphones
Sennheiser MM50 iP Earbuds / Headset (iPhone Compatible) Arriva cordless iPod Shuffle headphones with in-ear earbud
Stereo Bluetooth Headphones
As of December 08, 2009 the Headphones category contains metrics for 450 products based on the analysis of 70632 customer reviews Glossary CSI (Customer Satisfaction Index) - The Customer Satisfaction Index is an aggregate measurement of the delta between a customer's expectation of a product and their actual experience with it. PFS (Product Functionality Score) - The Product Functionality Score measures the gap between customer expectations of a product and their actual experience with it. PRS (Product Reliability Score) - The Product Reliability Score measures the gap between the customer's expectations of a product's performance over its life-cycle and their actual experience with that product. A low reliability score points a Product Manager to potential problems in either the manufacturing or packaging processes that can be addressed before the erosion of their brand value begins.
PSS (Product Support Score) - The Product Support Score measures the delta between the customer's expectations of a product's support against their actual experience. Currently it is an aggregate score that measures performance of a channel, delivery, and technical support organizations combined.