B2B PROJECT ON TCS GROUP 9 AMBIKA.M AMRUTHA APARNA RAGHAVAN KRISHNA SAGAR NISHA KRISHNA SARANYA.A
COMPANY OVERVIEW • TCS was established in 1968 • FY 2008 revenue of USD 5.7billion(up from USD 4.3 billion in FY 2007) • Over 1,40,000 employees • 1st company in the world to be assessed at Level 5 for integrated enterprise-wide CMMI and PCMMI • Global presence – 143 offices in 43 countries • Software R&D centre in India • Software exporter in India
PRODUCT PORTFOLIO •
Services IT services IT infrastructure services Enterprise solutions Consulting BPO Platform BPO solutions Business Intelligence and Performance Mgmt Engineering & Industrial services Small & Medium Businesses
• Products: software TCS BaNCS TCS Technology Products Other Products
PEOPLE STRENGTHS • Expertise in multiple technologies across multiple • • •
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verticals Average age-28 yrs Transparent process for employee related information Entire organization divided into multiple Independent Strategic Units (ISU), with each of the heads acting as its CEO’s and do not require CEO intervention for decision making Its one of India's few PCMM level 5 certified companies
PROCESS STRENGTHS •
Well defined and structured quality processes following CMM level 5 and six sigma
initiatives •
Quarterly reviews and audits performed for each and every project executed in TCS
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Most clients have monthly company business reviews to monitor health of the project
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Specific technology excellence group(teg) reviews are conducted for all the projects
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PEG-process excellence group defines and monitors projects within regional zones
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Trainings to deploy standards done on frequent basis
CORE COMPETENCIES • Efficiently recruit, train and manage IT professionals • Best-in-class core competencies in software engineering, processes, and scalable software development by using their unique and worldrenowned learning and development model • Structured Innovation Engine • Expertise in Technology
• The core of TCS strategy is to offer a level of certainty in our client’s IT operations that no other company can match • A customer-centric organization based on the brand promise of “Experience Certainty” • This is built by ensuring operational excellence and rigor in all aspects of operations; offering an integrated full service play using our Global Network Delivery Model (GNDMTM) that offers customers unmatched value • The Company develops tools, asset-based services frameworks, and methodologies which help speed up the delivery of client solutions at minimal cost to the client
CLIENT'S CATEGORIZATION • New venture • Repetitive customers
RESOURCE ALLOCATION For manpower resource allocation, there is a Manpower allocation and task committee (MATC). The main role of MATC is • Behaves as a distribution channel for manpower allocation • Includes manpower associates, business associates like CMC, Tata elxsi and Tata InfoTech
INTERNAL COMMUNICATION STRATEGIES • For providing Internal communication amongst employees - centralized portal called ultimatix • Client related portals are available for client related communication
PRICING • Fixed price • Time & material project • Pseudo fixed pricing
THE TCS ADVANTAGE • Four strategic enablers
Broad Portfolio of Offerings Global Network Delivery Model™ Solution Accelerators TCS Innovation Labs and Co-Innovation Network
DIFFERENCE FROM COMPETITORS • • • •
Strong vertical presence Good spread of service offerings Client count and profile Fixed-price projects