Avinash Kumar_2.8 Years Exp_bfsi Domain.docx

Avinash Kumar (Associate Consultant at Finastra Software Solutions) Email: [email protected] Phone: +91- 9620489984

CAREER OBJECTIVE Overall 2.8 years of experience in IT industry in the Core Banking Product as a Production Support and Implementation. Seeking for a job where I can utilize my work skills and gain further experience which provides me satisfaction and self-development and help me to fulfill company needs.

ORGANIZATION EXPERIENCE  Currently working as Associate Support Consultant in Finastra Software Solutions India Pvt. Ltd. (Previously named Misys Software Solutions), Bangalore from July 2016 to till date.

SUMMARY OF EXPERIENCE  Overall 2.8 years of experience in IT sector for providing customers support activities for their applications.  Managing Offsite Production/ Implementation of multiple banks such as Belize International Bank, (Central America); Yoma Bank, (Myanmar); CRDB, (Tanzania); Banco CTT, (Portugal); National Bank of Kenya, (Kenya); Bank of Ceylon, (U.K.); Cooperative Bank of Kenya, (Kenya); Ferratum Bank, (Malta); Awash Bank, (Ethiopia); Zenith Bank, Ziraat Bank, First Private Bank, Commonwealth Bank (CBA).  Strong subject matter expertise in the domains of Core Banking (Party Creations, Account Openings, Limits, Charges, FD Maturity/Breakage, Tellers Transactions, Batch Processing, LO, Cheque clearing, Interest, Standing/Balance order, Crystal report generation, EOD process).  Provide L1 and L2 support for the product Fusion Banking Essence (FBE).  Experience in analyzing and resolving customer issues on the priority.  Good experience of handling clients.  Analyzed client requirements, prioritized tasks, identified dependencies  Maintaining test system environments (Patch & Hotfix installation)  Exposed to banking application like BFUB (Bank-Fusion Universal Banking), Crystal Report Development.  Responsible for doing the report customizations according to client requirement  Maintaining and Fixing technical issues of Test Environment and Production system.  Participating in the development & modification of systems to meet the client needs & coordinating with the development team  Provide support in all the patch testing and production patch application upgrades starting from version 4.2.1.0 to 5.3.1.3  Maintaining the KPIs as per enterprise protocol and pass the reports to senior management.

PROJECT Product: Bank Fusion Universal Banking (BFUB) Clients: Belize International Bank, (Central America); Yoma Bank, (Myanmar); CRDB, (Tanzania); Banco CTT, (Portugal); National Bank of Kenya, (Kenya); Bank of Ceylon, (U.K.); Cooperative Bank of Kenya, (Kenya); Ferratum Bank, (Malta); Awash Bank, (Ethiopia); Zenith Bank, Ziraat Bank, First Private Bank, Commonwealth Bank (CBA). Duration: From July 2016 to till date Role: Associate Support Consultant

Product Description: Bank Fusion Universal Banking (BFUB) is a customer-centric core banking system providing retail business functionality for both front and back office. UB is a true 24x7 real-time transaction processing system that removes the constraint of disabling all user interactions during end-of-day batch processing. Bank Fusion Universal Banking is the client application that is built on the Bank Fusion platform. The solution provides for a scalable, customizable banking solution. It covers a wide range of retail banking instruments such as lending, deposits and payments in addition to supporting business and enterprise banking requirements including treasury and trade services. Audit, security and control capabilities allow for the effective management of bank processes and the deployed solution.

Responsibilities:           

Interacting with the clients for analysis of business requirements and system requirements. Provide immediate fix, resolution whenever any case is raised through SFDC. Provides full support to the client with assisting them all the way till Go Live. Identifying, reconciling & resolving client reported issues. Maintaining and Fixing functional issues of Test Environment and Production system. Involved in the Data correction for the bank’s production data. Performed User Acceptance Testing (UAT). Defect tracking and monitoring. Closely working with Development Team to make sure that defects are fixed within TAT. Creating KPIs documents Responsible for doing the Customizations according to client requirement

ACHIEVEMENTS  Onsite Production Support to “Banco CTT Bank” in Lisbon (Portugal-Europe) – for 3 Months.  Handled Critical priority issues and was able to provide the solutions within the prescribed time lines.  Appreciated by the client for effective and timely support.  Individual award winner of SLA adherence for Live Critical and High Priority cases.  Helped colleagues and the new joiners on various modules of the product.

CORE COMPETENCIES  Skills:  Good knowledge in Core Banking.  Excellent ability to communicate with clients and work with staff at every level of the organization.  Excellent verbal, oral, and written communication skills.  Ability to work independently and organize workload with minimal direct supervision.  Excellent ability to work with all levels of management and the most senior of Subject Matter Experts. Domain Knowledge: Core Banking Programming Language: Core Java Query Language: SQL Database: Oracle: 10g & 11g, DB2 Operating System: Windows 2010 / XP Application Servers: WebSphere 7.0, JBoss Other Tools: Workbench, JIRA, SFDC (SalesForce)

QUALIFICATIONS:  Bachelor of Engineer in Computer Science Engineering from Rajiv Gandhi Technical University with 68% in year 2012.  12th from Bihar Board with 67% in year 2008.  10th from Bihar Board with 76% in year 2006.

PERSONAL DETAILS Father’s Name Current Address Language Known Sex Marital Status Hobbies Passport

Dinesh Prasad Chourasia #16, JSKL Cottage, 2nd Floor, ITI Layout, Mangammanapalya, Bangalore- 560068 English and Hindi Male Married Cooking, Travelling, Making New Friends Yes

DECLARATION I hereby declare that the above written information is true to the best of my knowledge and belief.

Place: Bangalore Avinash Kumar