Atish Aggarwal Sem 6 Project.docx

CHAPTER-1 INTRODUCTION TO THE COMPANY

WINDSHIELD EXPERT

ABOUT US AIS is not a name that requires any introduction. Along with carving a niche for itself as one of the largest automobile glass manufacturers in India, it has also established itself as the leading supplier of glass to the who’s who of the automobile manufacturing industry in the country. In 1999, while looking to explore possibilities beyond automotive glass manufacture, AIS saw an opportunity in the automotive glass repair and replacement business. This lead to the conceptualization of Windshield Experts – an entity dedicated solely towards the repairing and replacement of automobile glass. Two years later, in 2001, the Delhi/NCR region got its first Windshield Experts center. Windshield Experts is a service brand owned by Shield Autoglass Ltd. Shield Autoglass is promoted by the Labroo family through their investment company M/s Allied Fincap Services Pvt. Ltd., and Autoglass Company Ltd., a subsidiary of the leading automotive glass manufacturer - Asahi Glass Company, Japan. Today, with presence in 40+ cities and 75+ conveniently located service centers and a number of mobile vans, Windshield Experts, an ISO 9001:2015, certified company, holds the distinction of being India’s largest automotive glass repair and replacement company. OEMs have identified laminated windshield as one of the 13 most critical components, along with airbags and steering columns. At Windshield Experts, we emphasize on the use of original glass with correct adhesive (polyurethane) and proper installation to provide safety for you and your family. All glass is sourced directly from AIS – a well respected name among automobile glass manufacturers in India. That’s why major insurance companies and fleets have chosen to make Windshield Experts their preferred service partner. Windshield Experts follows the ‘Repair First’ philosophy. Repair technology is a major cost saving measure for the customers as well as insurance companies and it remains an area of prime concern for Windshield Experts. We provide hassle-free services and cashless claim transactions to facilitate convenience for our customers. With technicians trained to match international standards, Windshield Experts is the only company to extend a 1-year written warranty on workmanship and materials used.

Windshield Experts maintains the widest multi-model inventory for all vehicles, including all luxury cars. The company’s centralized customer helpline is equipped to handle all customer queries and provides single point of contact for all glass claims. Our wide network of service centers, mobile van service, and distribution support help deliver prompt and timely service. In the coming months, Windshield Experts has plans to reach out even further to its customers by initiating doorstep facility and increasing the density of service centers in each city. This will firmly cement its position in the automotive glass repair and replacement business and allow it to recreate history just like its parent companies did.

OUR PROMOTERS Our Auto Glass Company India Promoters ABOUT AUTO GLASS COMPANIES IN INDIA AIS is not a name that requires any introduction. Along with carving a niche for itself as one of the largest automobile glass manufacturers in India, it has also established itself as the leading auto glass supplier of automotive glass in India to the who’s who of the automobile manufacturing. In 1999, while looking to explore possibilities beyond automotive glass manufacture, AIS saw an opportunity in the automotive glass repair and replacement business. This lead to the conceptualization of Windshield Experts – an entity dedicated solely towards the repairing and replacement of automobile glass. Two years later, in 2001, the Delhi/NCR region got its first Windshield Experts center. Windshield Experts is a service brand owned by Shield Autoglass Ltd. Shield Autoglass is promoted by the Labroo family through their investment company M/s Allied Fincap Services Pvt. Ltd., and Autoglass Company Ltd., a subsidiary of the leading automotive glass manufacturer - Asahi Glass Company, Japan. Today, with presence in 40+ cities and 75+ conveniently located service centers and a number of mobile vans, Windshield Experts, an ISO 9001:2015, certified company, holds the distinction of being India’s largest automotive glass repair and replacement company. OEMs have identified laminated windshield as one of the 13 most critical components, along with airbags and steering columns. At Windshield Experts, we emphasize on the use of original windshield glass with correct adhesive (polyurethane) and proper installation to provide safety for you and your family. All car glass is sourced directly from AIS – a well respected name among auto glass companies in India. That’s why major insurance companies and fleets have chosen to make Windshield Experts their preferred service partner. Windshield Experts follows the ‘Repair First’ philosophy. Windshield repair technology is a major cost saving measure for the customers as well as insurance companies and it remains an area of prime concern for Windshield Experts. We provide hassle-free services and cashless claim transactions to facilitate convenience for our customers. With technicians trained to match international standards, Windshield Experts is the only company to extend a 1-year written warranty on workmanship and materials used. In more extreme cases, when the vehicle safety is compromised, windshield replacement is a better solution. Windshield Experts maintains the widest multi-model inventory for all vehicles, including all luxury cars. The company’s centralized customer helpline is equipped to

handle all customer queries and provides single point of contact for all glass claims. Our wide network of service centers, mobile van service, and distribution support help deliver prompt and timely service. Whether you are looking at car glass replacement or repair, Windshield Experts is the place to be. In the coming months, Windshield Experts has plans to reach out even further to its customers by initiating doorstep facility and increasing the density of service centers in each city. This will firmly cement its position in the automotive glass repair and replacement business and allow it to recreate history just like its parent companies did.

OUR GROUP COMPANIES Automotive Glass - Windshield Expert

 





 

Asahi India Glass Ltd. (AIS) is India's leading integrated glass solutions company and a dominant player both in the automotive glass and architectural glass segments. It commands over 70% share in the Indian automotive glass market. Established in 1984, AIS' footprint today spans the entire spectrum of the automotive and architectural glass value chains. AIS provides end to end solutions right from manufacturing of glass, processing, fabrication and installation services. It is a sand-to-solutions organization offering varied types of glass products & services for institutional buyers as well as retail customers, including: Automotive glass products: The various types of glass range from laminated windshields, tempered glass for sidelite and backlite along with value-added glass. Architectural glass products: Annealed glass range includes clear glass& tinted glass and a range of value added solar control & heat-reflective glass, mirrors, frosted & lacquered glass types. Windshield Experts: Windshield Experts is India’s first and largest car windscreen repair & replacement network in India with presence across 32 cities and 56 conveniently located service centers. It is the preferred destination for discerning customers who want their car windscreen replaced or repaired. Glasxperts: AIS Glasxperts – a full service offering from AIS, one of the leading glass manufacturers in India- brings together an integrated approach and specialised knowledge to glass consultancy, product selection and installation to transform living spaces and commercial spaces.AIS is India's only provider of lifestyle solutions in glass architecture, whose offerings span across Privacy, Aesthetic, Window, Security, Acoustic and Energyefficiency solutions. 4G Solutions: A comprehensive bouquet of solutions that includes consultation services, glass selection & processing, and glass integration, installation and service AIS WINDOWS: A range of High Performance uPVC door and window solutions that includes Silent Windows- Noise cancelling windows, Guard Windows- Burglar-resistant windows, EcoWindows - Energy saving windows, Safe Windows - Safety glass windows and Custom Windows - Customised benefit windows. The Company's origin can be traced to the JV agreement between the Labroo family, Asahi Glass Co. Ltd. (AGC), Japan and Maruti Suzuki India Ltd. in 1984. As promoter group, the three entities jointly hold about 55% of paid-up equity capital of AIS with the balance 45% being held by the public.

Befitting its status as one of the leading glass manufacturing companies in India, AIS is synonymous with best in class quality and service in the Indian glass industry due to its people, technology, engineering capability, manufacturing scale and skill. Listed on the National Stock Exchange and Bombay Stock Exchange, AIS epitomises the highest standard of transparency, integrity and most importantly, trust - amongst its customers for whom AIS is a partner of choice, its employees and other stake holders. Today, more than ever, AIS - India’s leading glass manufacturer, is driven to marketleading innovations providing the right blend between daylight and energy saving, visual and thermal comfort, technology and sensitivity, along with state of the art glass manufacturing plants. AIS enables an age of Green Buildings and supporting a truly sustainable future. To know more about AIS and its products & solutions, please visit: www.aisglass.com

MISSION AND VISION

  

Our Mission: "Jikko" Execution for excellence Our Vision: See More This byline captures our culture: It describes our products & services which delight our customers by setting new standards in comfort, safety & security. It expresses our corporate culture of merit & transparency. It defines the qualities of our people; to want to see, learn and do more, attention to detail, and in depth research and work. Essentially, to transcend the ordinary

CUSTOMER CHARTER



At Windshield Experts, we function according to a very strict code of conduct that ensures our customers receive only the best in services from our side. Here’s what we believe in: Never replace a windshield whenever a repair is possible: Windshield Experts believes in a ‘Repair First’ policy. As long as your windshield can be repaired, we do not advocate having it replaced.



Always guarantee every aspect of our workmanship and materials used: This is done so that our customers are provided top notch products and services.



Always handle all enquiries promptly: We understand that time is a precious commodity, and you will never find a Windshield Experts professional delaying your enquiry or wasting your time. Your job remains top priority for us, each time, every time.



Always give prompt mobile service at customer’s home, workplace or roadside: Emergencies can strike anywhere, but we refuse to let them bring your life to a standstill. Our prompt services guarantee you are on your way in no time at all.



Always insist that our technicians are trained to international standards: Our team comprises of professionals who are trained and equipped to deal with all things related to automobile glass, while maintaining the highest quality of service and meeting all required safety specifications.



Always keep the work environment neat and clean: Gone are the days when you would expect a workplace to be dirty, grimy, and cluttered. At Windshield Experts, we take pride in a clean work environment that helps us do a top quality job.

PARTNERSHIP

PARTNERSHIPS Windshield Experts has tie - ups with major insurance companies operating in India to provide hassle free, cashless facility* to their customers.

WINDSHIELD REPAIRS AND REPLACEMENT NETWORK

PRODUCTS AND SERVICES

    

CAR GLASS REPAIR Up until a few years ago, auto glass repair was a term that was alien to most automobile professionals. A chip or crack on the windshield meant you would have to get it replaced, often at a considerable cost. Today, modern technology makes windshield chip repair possible, saving you not just money, but also time and a lot of hassle. Safety – The prime concern In case the windshield is severely damaged, experts recommend getting it replaced since car windscreen repair is possible only under specific circumstances. Prioritize the safety of the passengers before anything else. Comprehensive Windshield Solutions under One Roof Whether you are looking at windshield chip repair, windscreen repair or windshield replacement, Windshield Experts is your one stop shop for all windshield related solutions. Providing fast and easy car chip repair and replacement, we are the first and only establishment of its kind in the country. Moreover, we provide 1-year warranty on our products and workmanship. With minimal time investment, and low overall costs, Windshield Experts offers world class automotive glass repair services to all its customers. We’ve simplified car windscreen crack repair and replacement so much you have no excuse for ignoring the broken car glass on your vehicle. Drive into the nearest Windshield Experts center in your city and drive out with a perfectly repaired car glass or with a brand-new car glass. Windshield Experts – An Asahi India Glass Company Asahi India Glass Ltd. (AIS), is the leading auto glass manufacturer and the most trusted supplier to the leading Original Equipment Manufacturers (OEMs) – both in the passenger car and commercial vehicle segment. Trust Windshield Experts for all Windshield related problems! Auto Glass Repair Limitations A windshield may be repaired it has 2 chips; more damage warrants replacement Repairing a windscreen crack is not advisable if the damage penetrates both the layers of the glass Windscreen crack repair is not possible if the poly-vinyl butyral layer has been damaged Car windshield crack repair is not the right option if the damage begins or ends at the edge as it compromises the integrity of the glass If the windshield incurs damage at the same place twice, car windscreen crack repair is not advisable. Moreover, car chip repair is not possible if the damage is in line of sight of the driver Our Specialties Genuine Products

quality auto glass repair services depend on genuine products. Our team works with the best car windshield crack repair products across the industry. The tools at their disposal ensure a satisfactory car windscreen repair session.

   

Trained Experts our team is trained to handle auto glass crack repair to provide quality service. To improve on car repair and replacement standards, we implement the best techniques and ground-cracking practices. The trainees are privy to: Cutting-edge equipment and tools Classroom training and hands on fitting experience Training manuals and videos Quality and safety training Doorstep Facility a busy schedule requires a service that can cater to you according to your need. If your car’s glass is broken and cannot be repaired, we offer replacement services at your doorstep, no matter where you are. The technicians use the best tools to ensure proper replacement at your home, office or on the road. Tips for improving Battery Life List of DOs



Get the windshield damage checked immediately



Drive carefully and avoid under-construction roads/areas



Park your car indoors or under a solid shade



Hire professionals for windshield chip repair List of Don'ts



Don’t drive with a damaged windshield



Don’t slam the doors of the car to avoid damage due to vibrations



Don’t park your car under a tree to avoid falling objects from damaging the windshield



Don’t leave the car outside during storms Insurance Claims At Windshield Experts, we have tie-ups with most major Insurance companies for the convenience of our customers. You can expect hassle free claims for auto glass repair and replacement. We urge you to deliberate car glass broken repairs smartly. Compare the prices of the service as opposed to the comprehensive deductible. If the deductible is higher than the cost of auto glass crack repair in total, the better decision would be to pay for the service yourself. Some insurance companies even waive off the deductible for glass chip repair

services. However, this is your decision, please ensure consulting with your insurance agent beforehand to get the best deal.

AUTO GLASS REPAIR & REPLACEMENT When your windshield is damaged, auto glass repair becomes essential for not just aesthetic purposes but also because your personal safety could be hanging in the balance. Most automobile owners do not know that the windshield contributes towards the overall structural integrity of the car. The slightest damage to it could compromise vehicle safety. If the windshield has sustained minor damage like a chip or a crack, the car glass repair should be carried out sooner rather than later, before the damage spreads further. When your windshield chips, it becomes weaker. Any number of things, ranging from flying debris to extreme temperature change or bad weather conditions, can cause it to shatter, putting both the driver and the passenger in harm’s way. Therefore, regardless of how small the broken car glass might appear to your eyes, it’s important to get it checked, so that corrective measures can be taken immediately. To prevent that from happening, it’s important to drive into the nearest Windshield Experts outlet and have someone take a look at the damage sustained by the auto glass. If it is impossible for you to make it there, you could get in touch with our centralized helpline and find out about doorstep facility that bring auto glass repair and replacement facility to your doorstep. Windshield Experts is India’s first and only company that offers a comprehensive array of services related to auto glass repair and replacement. We offer an array of services from windshield glass repair, windshield chip repair, windshield crack repair, windshield scratch repair to windshield replacement. Our services also include rear glass replacement and side window replacement. Our trained technicians are capable of handling all problems and providing prompt solutions whenever you need it. Whether you are looking at car glass replacement or repair, Windshield Experts is the place to be. World class standards, international training, and top of the line equipment allow us to deliver efficient and timely services to all our clients. To know more about us or locate a Windshield Experts outlet near you, call up our centralized helpline numbers. We are looking forward to hearing from you.

WINDSCREEN REPAIR One of the most common causes of windshield damage is a hard object striking the car while it is in momentum. Usually, this happens when a pebble or stone is picked up by the tires of a vehicle in front and flicked back with great velocity. If you’ve ever driven behind a truck on the highway, you would know what we are talking about. In this circumstance the damage caused could be either small or big. In some cases, the cracks are so small they are barely visible. At other times, the cracks are big enough to impair vision while driving. Which brings you to the question – how do I know whether I need windscreen repair or replacement?

As a general rule, if the damage is minimal, no more than a chip on the windshield, you are not required to get it replaced. However, when the crack is visibly deeper, going beyond the surface and impacting the PVB interlayer of the glass, windscreen repair alone might not be enough. At Windshield Experts, we do not deal in guesswork and neither do we recommend that our customers do. It takes a trained eye to see whether your windshield is in need of repair or replacement. What seems like a harmless chip could be a potential troublemaker, hampering the integrity of the windscreen. Repair would do little good here. Alternatively, a crack doesn’t necessarily mean you have to spend good money replacing the windshield. It could be on the surface and easily taken care of with a little bit of repair work. Like we said before, we are not fond of guesswork. Windscreen repair and replacement is serious business for us. The safety of the occupants of the car as well as the vehicle’s own structural integrity depends on us doing a good job when it comes to windscreen repairs. Do not take cracks on the windshield lightly. Come over to Windshield Experts and have it checked out. In the long run, you will be glad that you did. Our services range from windshield glass repair, windshield crack repair, windshield scratch repair, car glass window repair to replacement.

WINDSHIELD CRACK REPAIR Drive your car around the city long enough and you are bound to end up with cracks and chips on the windshield. When that happens, most automobile owners think that replacement is their only option. Not anymore. Modern technology has made windshield crack repair possible, allowing you more than one alternative when your automobile glass suffers damage. In addition to being more affordable and convenient, there are other reasons why repairing cracked windshields is a more practical option to replacing them. To begin with, repair work preserves the structural integrity of the windshield originally installed by the automobile company. Secondly, it is also a more time-effective solution. You will be in an out of our Windshield Experts store before you know it. Finally, it is also a more ecofriendly option, since cracked windshields invariably end up in landfills. At Windshield Experts, we follow a “Repair First” policy. As long as the glass has not sustained severe damage, we will always advocate windshield crack repair to our customers. The task is handled by a team of professionals who are highly skilled and adept at what they are doing. Trained in international repair protocols and safety standards, you can be sure your car is in good hands with our experts. If you’d like to know more about our services related to windshield crack repair or replacement, get in touch with our centralized customer service. We will be more than happy to clarify all your doubts and questions on auto glass repair and replacement.

WINDSHIELD SCRATCH REPAIR

People sometimes mistake cracks for scratches and pay heavily for their misjudgment; in most cases literally. These days, if you are driving a car around the city, chances are you will need windshield repair and replacement services sooner rather than later. It’s virtually impossible to keep your windscreen in pristine condition and free from damage for any length of time. From stones flicked back by buses and trucks to roadside debris to vandalism - any number of things can cause scratches on your car. Cracks and scratches are extremely annoying. But that’s not all. They can also be extremely dangerous (especially cracks which go all the way through the windshield), if not looked at in time. Scratches, on the other hand, might look deceptively simple. However, when left unattended, they become worse over time. When in doubt, you should definitely consult one of our professionals who will be able to tell you whether you’ve got a scratch or a crack on the windscreen. You may think you can take care of both with a little bit of polishing, but attempting windshield scratch repair or crack repair by yourself could cause serious damage. Cracks call for a more expert handling and specialty polishing kits. It’s best left to people who are trained to handle this task day in and day out. As far as scratches on your windshield are concerned, unfortunately, no repair is possible. Replacing the windscreen is the only option. If you’d like to know more about the services offered by Windshield Experts, get in touch with us at our centralized helpline numbers. In addition to repair of windshields, we also offer auto glass replacement facility, both at our outlet as well as at your doorstep. No matter what your requirement might be, we are confident of being able to meet it competently.

WINDSHIELD CHIP REPAIR Not many people rush their car to the service center when the windshield develops a small chip or crack. The task gets postponed endlessly until it turns into a full blown problem, at which time you will need more than windshield chip repair to fix it. You will have to turn to the expensive proposition of getting the windshield replaced – a chore that is both time consuming and expensive.

A much better alternative is to bring your car to Windshield Experts and let our professionals take a look at the damage. Being proactive in this regard will save you a lot of hassle in the future. In addition, you can also sit back with the assurance that you’ve taken a step towards ensuring vehicle safety for yourself and your entire family.

How does windshield chip repair boost the car’s safety factor? Here’s how. While driving with a chip on your windshield is a matter of great discomfort, it is also a safety hazard for two reasons. One, it can impair your vision of the road, affecting your decision making abilities in critical situations. Secondly, considering that the windscreen contributes 40-60% towards the structural integrity of the vehicle, think how vulnerable

you and your family is when driving with a faulty windscreen. Therefore, when you opt for timely windshield chip repair, you are doing your bit to secure your family when they are in the car.

At Windshield Experts, we have the repair technology to contain chips and cracks, regardless of whether they are a full or partial bull’s eye or a combo break. Our services are extremely prompt and the rates affordable. With so much going in your favor, what possible reason do you have for not considering? We’ve simplified auto glass repair and replacement so much you have no excuse for ignoring the broken car glass on your vehicle. Drive into your nearest Windshield Experts center in the city and drive out with a brand new car glass or a perfectly repaired crack on your windshield. AIS Auto Glass is the largest automobile glass manufacturers in India for 30 years. AIS, one of the leading automotive glass suppliers, is the most trusted supplier to the leading Original Equipment Manufacturers (OEMs) – both in the passenger car and commercial vehicle segment.

CAR MODELS WE CATER

                  

Does your vehicle need a windshield repair or windshield replacement? Well, if the cracks are longer than three inches, the windshield needs immediate replacement. Windshield Experts can repair most cracked windshields in order to safeguard the structural integrity of the car and safety of the occupants. Ashok Leyland Audi Bharat Benz BMW Chevrolet Daewoo Fiat Ford Honda Hyundai Jeep Mahindra Maruti Suzuki Mercedes-Benz Mitsubishi Nissan Opel Renault Skoda

     

Sonalika Swaraj Mazda Tata Motors Toyota Volkswagen Volvo

ABOUT ADHESIVE We at Windshield Experts care for your safety. We are aware that when you go for glass replacement, you select the original glass for replacement but do not worry about the adhesive which bonds the glass to the car. To provide extra safety for you & your vehicle, we use rubber based adhesive Polyurethane. Currently common products available in market to replace the glass are:     

Polyurethane Silicon Modified silicon Butyrl Acrylic All above products other than polyuretheane are just sealants. The fundamental difference between adhesive and sealant is: Adhesives - They unite 2 unlike bodies together. Eg. Glass and metal. Sealant - It has chemicals to form hard water proof coating. It only fills the gap & does not let water in. The difference between Urethane (adhesive) and Silicone (sealant) are:

    

Urethane is 90 times stronger than silicone Urethane is approved by OEMs where as silicone is not Urethane has better elongation Silicone gets softened by high temperature & humidity Silicone is weak at joints and is messy Urethane forms an integral part of the structural support in today's automobiles. In case of a collision, it prevents the occupants from being thrown out of the car by holding the windshield in its place. Besides, in case of a roll over, it prevents the roof from caving in. When you are getting your car's windshield replaced, always use best quality adhesives for your car. For more details, contact us at our helpline numbers.

ABOUT CAR WINDSHIELD GLASS INSTALLATION Correct installation of glass on the automobile is specialized work. Glass with the correct sealant provides 40% structural strength to the roof of the car. In the absence of the correct fit, there are chances of leakages, car glass being blown away at high speeds, occupants from being thrown out of the car in case of a collision, and roof caving in,in case of a roll-over. Fixing the glass on the car with perfection, without damaging the car’s interiors and exteriors is a task that requires skill. Removal of worn out pasting with perfection without damaging the panel of the pinch weld, application of the right amount of pasting at a specific angle, placement of glass with the right pressure and proper curing time, are specialized tasks on which our technicians receive thorough and constantly graded training. Our technicians are well-trained to handle delicate components like rain sensors, parking sensors, etc. for all Indian and imported cars. We constantly improve our processes as well as procure the best quality and latest tools, to help us handle your cars with care. We are India's one and only car glass repair & replacement service which is ISO 9001:2015 certified for Quality Assurance. We are the only company in India to provide 1 year of written warranty on our workmanship and quality of products used. All auto glass is sourced directly from AIS – a well respected name among automotive glass manufacturers in India. AIS, one of the leading automobile glass manufacturers in India, is not a name that requires any introduction. Along with carving a niche for itself as one of the largest auto glass manufacturers in India, it has also established itself as the leading car glass supplier in India. You can arrange to make an appointment for our service at any of our service centers, or by getting our mobile technicians to come to you, either at your work place, your home or wherever you are.

WE CAR GLASS REPAIR AND REPLACEMENT ADVANTAGE AIS is not a name that requires any introduction. Along with carving a niche for itself as one of the largest automobile glass manufacturers in India, it has also established itself as

  

 



   

    

the leading auto glass supplier of automotive glass in India to the who’s who of the automobile manufacturing. Windshield Experts - Faster. Safer. Better. Faster Takes only 2 hours for replacement1 or repair work in cash jobs or cashless jobs (after getting approval from insurance companies). A wide product range, along with an extensive and well-supported distribution network of 60 depots in 40 cities and towns, ensures faster turnaround. Tie-ups with all major insurance companies, ensuring cashless replacement and repair services, with self-survey facility. Safer Our repair and replacement services follow international safety norms. In an unregulated auto aftermarket, Windshield Experts ensures that the parts manufactured and used are checked for authenticity and are of the same high standards as those supplied to the car manufacturer; customers are also educated on automotive safety issues. Only industry-recommended Polyurethane (PU) adhesive, rather than silicone2, is used when replacing and fixing windshields, ensuring safety. For windshield replacements, Windshield Experts uses only world-class laminated glass rather than tempered glass. A laminated windshield consists of two sheets of glass held together by an intervening layer of Polyvinyl Butyral (PVB) in the combination: 2.1 mm glass + 0.76 mm PVB + 2.1 mm glass. Unlike tempered glass, this makes sure that the laminated glass windshield: Does not shatter on impact, but breaks spontaneously, ensuring protection. Has only localised breakage at the impact point so that visibility is not hampered. Delivers high penetration resistance, ensuring safety. Is highly flexible, so injury and concussions are minimised in case of head-on impact in an accident. Better Specialist windshield replacement and repair services. Expert, safe and assured services at comparatively economical prices. Hassle-free claim procedure and cashless service due to Windshield Experts’ tie-ups with most insurance companies in India. One year warranty on windshield quality and workmanship. Always accessible, as customer queries are answered 365 days a year. Windshield Experts ‘Repair First’ Philosophy At Windshield Experts, replacement is only done if absolutely required and the safety of the driver and passengers is at stake. But if a windshield has only undergone minor damage like a chip, and is still within the permissible zone3. Windshield Experts advocates repair rather than replacement. However, Windshield Experts suggests that the affected area of the windshield should be repaired at the earliest before it escalates to the replacement stage. So, even in case of minor damage, contact the nearest Windshield Experts centre so that corrective measures can be taken. Windshield Experts – We are wherever you are

It could be an emergency, or lack of time, that might prevent customers from driving all the way to the service centre. That’s why Windshield Experts also offers doorstep Mobile Windshield Replacement Service. Just call Windshield Experts on 1800 - 102 - 6364 or the nearest centre and the Mobile Van will be at the customer's location – be it the home, office, or even on the road – and carry out repairs, and even replacement. The next time you have any Windshield Repair or Replacement need or queries on windshields, get in touch with the real experts – Windshield Experts. 1. 2 hours is the minimum curing time needed for genuine Polyurethane (PU), i.e. taking less than 2 hours indicates that industry recommended standards for fitting windshields are not being followed. 2. Silicone and PU have different sealant qualities. Silicone works best as a joint compound whereas PU functions like a true sealant and is most often used as a barrier between two surfaces. PU is best for high-performance automotive glass bonding as it is tough, abrasion-resistant and capable of withstanding high levels of deformation with little loss of adhesive strength and performance. However, silicone is not as resistant to abrasion as polyurethane. 3. Repair is convenient (takes only a few minutes), economical (much cheaper than replacement and helps save your No Claim Bonus), and safer (the glass is never removed, maintaining the original seal).

WINDSHIELD SOLUTION

OVERVIEW COMPANY Windshield Solution is an Automotive Glass Repair and Replacement Company Windshield Solution’s repair technology is a major cost saving measure for the customers as well as insurance companies and it remains an area of prime concern for Windshield Solution. We provide hassle-free services and cashless claim transactions to facilitate convenience for our customers. With technicians trained to match international standards, Windshield Solution is the only company to extend a 1-year written warranty on workmanship and materials used. Windshield Solution maintains the widest multi-model inventory for all vehicles, including all luxury cars. The company’s centralized customer helpline is equipped to handle all customer queries and provides single point of contact for all glass claims. Our wide network of service centers, mobile van service, and distribution support help deliver prompt and timely service.

In the coming months, Windshield Solution has plans to reach out even further to its customers by initiating doorstep facility and increasing the density of service centers in each city. This will firmly cement its position in the automotive glass repair and replacement business and allow it to recreate history just like its parent companies did. WHY ARE WE DIFFERENT? Windshield Solution emphasize on the use of original glass:       

Repair first philosophy Hassle-free services Mobile van service Deliver prompt and timely service Match international standards Proper installation Allow it to recreate history just like its parent companies did MISSION Windshield Solution is all about the client and our mission is to make you successful. We work with business to improve performance and deliver tangible results. Our belief is that we must do more than just deliver our capabilities and services – we must own results with our clients.

VISION Windshield Solution vision is to captures our culture our products & services which delight our customers by setting new standards in comfort, safety & security. It expresses our corporate culture of merit & transparency. It defines the qualities of our people; to want to see, learn and do more, attention to detail, and in depth research and work. Essentially, to transcend the ordinary