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INFORMAL REPORTS • WHEN TO USE INFORMAL REPORTS. • LETTER AND MEMO REPORT AT M&K. • GENERAL GUIDELINES. • SPECIFIC GUIDELINES.
WHEN TO USE INFORMAL REPORTS • Clearly distinguishable from both formal reports, routine letters and memos. • Two briefly describe situations in which informal reports would be appropriate
LETTER REPORT • Outside the organization. • Format used is business letters (shortness) • Include more detail than a business letter.
LETTER REPORT Some examples for letter reports: Training recommendations Requesting for changes
Sea floor study
Opinion about places where oils found
Marketing report
Report submitted by a staff
LETTER REPORT Asbestos report Walls,plumbling,floors,or store rooms.
Environmental study Interviewing a biologist, etc.,
Equipment design project Requesting for computer controlled tools
MEMO REPORT • Informal reports that go back and forth among own employees inside the company • Memorandum format, include more technical detail and are longer than routine memos
MEMO REPORT Need for testing equipments Requesting for more equipments
Personnel problem Complaining about disciplinary problems in his branch
Need for computer workstations Requesting for computers
MEMO REPORT AT M&K Progress in hiring minorities Requesting for more labors
Report on training session Reporting about the trainings
GENERAL GUIDELINES FOR INFORMAL REPORTS Plan well before you write Specific information Purpose Receivers Expectations Outline in the body
Format Letter format Memo format
Visually appealing Bold,italics,underline.
GENERAL GUIDELINES FOR INFORMAL REPORTS Use the ABC format Abstract-capsule information (decision makers) Body-details are given Conclusion-reserve the end of the report
Call the abstract an “introductory summary” Purpose-why? Scope-what range of information? Summary-what main information the reader wants?
GENERAL GUIDELINES FOR INFORMAL REPORTS Important details in the body Use headings Precede subheadings Move from general to specific
Separate fact from the opinion Findings Conclusion Recommendations
Focus attention in your conclusion
Details about your major findings, conclusions, and for recommendations
GENERAL GUIDELINES FOR INFORMAL REPORTS Use attachment for details Tables and figures Costs
Edit carefully Keep sentences short and simple, proofread several times, triple check, check format
SPECIFIC GUIDELINES FOR FIVE INFORMAL REPORTS For problem analysis
Presents readers a detailed description of problems (personnel, equipment, products, services, etc.,)
For recommendations report:
It provides specific suggestions that affects equipment, products, services etc.,
SPECIFIC GUIDELINES FOR FIVE INFORMAL REPORTS For equipment evaluations:
It provides objective data about how equipments has or has not functioned.
For progress and periodic repots:
It provides manager or client with details about work on a specific project
For lab reports:
It provides information about how work done in any laboratory
Thank you