Arch An A

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CURRICULUM VITAE I. ARCHANA Plot no: g2, nobla villa Venkatsai enclave Nizampet Phone No. 9160299399

E-mail: - [email protected]

o Career Objectives: •

Seeking a challenging profession in organization, which requires application of logical thoughts, encourages continuous learning and provides exposures to new ideas and stimulates personal and professional growth.

o Educational Qualification: •

Pursuing M. B. A. second year from Osmania University CDE.



B. Com from SREE VANI WOMEN DEGREE COLLEGE, 2004-2007.



Intermediate from SAROJINI NAIDU VANITHA MAHA VIDYALAYA, 2002-2004



S.S.C from State Secondary Education, 2002.

o STRENGTH: o Communication Skills: o Excellent Team leadership Qualities o Software Proficiency •

MS-Office



Fox Pro



Accounting Packages (Tally 9.0)



Focus



Wings

o Technical Skills: •

Diploma in Lower Type Writing with typing speed of 60 words p/m.

• Work Experience: •

Worked in “ICICI Prudential Health & Life Insurance” as Customer Support for a period of one year.



Worked under Auditor in Sign Management Services Pvt. Ltd. till date.

• Responsibilities: •

Handling inbound calling of the customer of ICICI Prudential Health Insurance reporting to Team Leader – for hunddles and feedback, as schedules.



Maintaining the quality parameters of the products and process on calls.



Maintaining average handling time (AHT) as per performance management system.



100% target achievement every month.

Personal Details: •

Full Name

:

I. ARCHANA



Husband Name

:

I .JAGDISH KUMAR



Date of Birth

:

12-02-1984



Nationality

:

Indian



Sex

:

Female



Marital Status

:

married



Linguistic Proficiency

:

English, Telugu & Hindi.



Permanent Address

:

plot no:g2,nobla villa, Venkatsai enclave, nizampet

• Personality Over View: •

I am a person of enthusiastic to learn equally effective working independently environment .



Team, pleasant disposition and effective communication skills.

(M. ARCHANA)

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