CURRICULUM VITAE I. ARCHANA Plot no: g2, nobla villa Venkatsai enclave Nizampet Phone No. 9160299399
E-mail: -
[email protected]
o Career Objectives: •
Seeking a challenging profession in organization, which requires application of logical thoughts, encourages continuous learning and provides exposures to new ideas and stimulates personal and professional growth.
o Educational Qualification: •
Pursuing M. B. A. second year from Osmania University CDE.
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B. Com from SREE VANI WOMEN DEGREE COLLEGE, 2004-2007.
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Intermediate from SAROJINI NAIDU VANITHA MAHA VIDYALAYA, 2002-2004
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S.S.C from State Secondary Education, 2002.
o STRENGTH: o Communication Skills: o Excellent Team leadership Qualities o Software Proficiency •
MS-Office
•
Fox Pro
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Accounting Packages (Tally 9.0)
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Focus
•
Wings
o Technical Skills: •
Diploma in Lower Type Writing with typing speed of 60 words p/m.
• Work Experience: •
Worked in “ICICI Prudential Health & Life Insurance” as Customer Support for a period of one year.
•
Worked under Auditor in Sign Management Services Pvt. Ltd. till date.
• Responsibilities: •
Handling inbound calling of the customer of ICICI Prudential Health Insurance reporting to Team Leader – for hunddles and feedback, as schedules.
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Maintaining the quality parameters of the products and process on calls.
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Maintaining average handling time (AHT) as per performance management system.
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100% target achievement every month.
Personal Details: •
Full Name
:
I. ARCHANA
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Husband Name
:
I .JAGDISH KUMAR
•
Date of Birth
:
12-02-1984
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Nationality
:
Indian
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Sex
:
Female
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Marital Status
:
married
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Linguistic Proficiency
:
English, Telugu & Hindi.
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Permanent Address
:
plot no:g2,nobla villa, Venkatsai enclave, nizampet
• Personality Over View: •
I am a person of enthusiastic to learn equally effective working independently environment .
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Team, pleasant disposition and effective communication skills.
(M. ARCHANA)