Appendixc
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Appendix C – Projects completed for dmg Broadcast Research TRACKER o FUNCTION To indicate the current status of a call quota in a call research center. o USAGE When a phone research company representative completes a survey, their personal identification is added to a list of completed surveys. This in turn reduces the total call quota, a status viewable by all other users on the network. o FEATURES 30 user network Full administration features Color-coded quota levels o TOOLS USED Apache/PHP/MySql ZOPE
QUESTIONNAIRE DISTRIBUTOR o FUNCTION To distribute questionnaires to PCs prior to beginning of a shift. o USAGE After floor manager compiles a questionnaire, the software is used to distribute the questionnaires to target locations on remote computers. o FEATURES Flash interface o TOOLS USED Flash 5
DATA FILTERING o FUNCTION To re-format a questionnaire results file. o USAGE A questionnaire is designated to be reformatted. Designated file is copied to a new file, formatted according to the requirements of call center staff. o FEATURES Web-based interface o TOOLS USED Apache/PHP
QUESTIONNAIRE DISTRIBUTOR o FUNCTION To distribute questionnaires to PCs prior to beginning of a shift. o USAGE After floor manager compiles a questionnaire, the software is used to distribute the questionnaires to target locations on remote computers. o FEATURES Flash interface o TOOLS USED Flash 5
DATA FILTERING o FUNCTION To re-format a questionnaire results file. o USAGE A questionnaire is designated to be reformatted. Designated file is copied to a new file, formatted according to the requirements of call center staff. o FEATURES Web-based interface o TOOLS USED Apache/PHP
