Appendixa
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Appendix A – Projects completed for Abuzz Technologies HOTEL CHECK-IN APPLICATION o CLIENTS Accor group Minima hotels o FUNCTION Enable guests to check in to and out of a hotel without the assistance of a front desk assistant. o USAGE Guest checks into a hotel using a touch-screen interface and a credit card. o FEATURES 24/7 availability Monitoring and remote access o TOOLS USED Flash o INVOLVEMENT Flash interface development Deployment Support and maintenance
DESTINATION LOCATOR o CLIENTS Westfield Woolworths GPT Rouse Hill Star City Casino Sydney Airport o FUNCTION Show the shortest route to a selected destination. Used as a product and store locator. o USAGE Upon selecting a destination, the user is shown a map and a path to their destination is drawn. o FEATURES Shortest path algorithm Alternative routes for disabled users Map build tool Monitoring and remote access o TOOLS USED Flash o INVOLVEMENT Interface development and integration Deployment and maintenance
PERSONNEL DIRECTORY o CLIENTS Commonwealth Bank Westpac Saber FiveD o FUNCTION To contact office personnel upon arrival for a meeting. o USAGE personnel is found using various search functions. Upon Plocating the desired staff member, a handset is used to contact them using an internal phone extension. o FEATURES Analogue phone and VOIP integration Multiple search methods Handset status to software integration Web based administration o TOOLS USED Flash MX, Flash MX 2004, Flash 8 Visual Basic o INVOLVEMENT Development Deployment Maintenance
MEMBERSHIP LOYALTY o CLIENTS Ray Pallister o FUNCTION Gaming loyalty points used to purchase products from a showcase. Used primarily in RSL clubs. o USAGE User swipes their club membership card. Points are then used to purchase items from a showcase administered by the client. o FEATURES Magnetic card information retrieval and usage Printing and printer monitoring Gaming server integration Vendor update coordination Real-time monitoring and access o TOOLS USED Flash MX o INVOLVEMENT Flash interface maintenance Printer monitoring and maintenance application development Peripheral integration On-site setup and configuration
COMMERCE o CLIENTS Flowers all hours o FUNCTION Flower purchase touch-screen interface. Used in hospitals, airports, and other public spaces. o USAGE User is able to browse varieties of flower arrangements and accessories. Subsequent choices can be purchased. o FEATURES Multiple countries, categories, specials and occasions Deliveries are made the following day in Australia Payment gateway integration Advertisement scheduling during interface’s idle time HTML and i-mode interfaces to a synchronized database o TOOLS USED Flash MX Visual Basic o INVOLVEMENT Flash Interface development Advertising module development Platform build and deployment Printer monitoring and maintenance application development Remote monitoring and maintenance
PRODUCT INFORMATION o CLIENTS Wine expert o FUNCTION To inform users about a product range. o USAGE User is able to find information about a product by searching for it or using a barcode scanner to retrieve product information. o FEATURES Locate products by multiple category or region search Barcode scanner integration Data updated using web interface o TOOLS USED Flash MX o INVOLVEMENT Flash interface architecture and development
SERVICE TELEPHONE o CLIENTS Commonwealth Bank o FUNCTION To call predefined service number, then be able to make telephone dial tone selections. o USAGE A bank customer is able to dial one of the bank’s hotlines. Upon doing so, they are able to make dial tone based selections as per a normal tone-based telephone. o FEATURES Access to interface using handset Phone functionality integration Comprehensive logging o TOOLS Flash 8 Visual Basic o INVOLVEMENT Flash interface development Visual Basic development Hardware integration Platform build and deployment
EDUCATIONAL o CLIENTS University of Queensland o FUNCTION To educate indigenous people of far Northern Queensland about health and community issues. Touch screen kiosks are placed in health clinics and community centers, providing an educational medium about issues such as diabetes, alcohol, violence and others. o USAGE Content is authored and deployed using a web browser. Community members browse through content using a touch screen. Statistics about kiosk usage are collected and used as research data. o FEATURES Flash based content management Dynamically deployable content Print PDF files Play Windows Media Player compatible files Comprehensive usage statistics and reporting Monitoring and remote access o TOOLS USED Flash MX XML Visual Basic o INVOLVEMENT Development of content player Development of supporting client software Platform build and deployment Maintenance and support
DESTINATION LOCATOR o CLIENTS Westfield Woolworths GPT Rouse Hill Star City Casino Sydney Airport o FUNCTION Show the shortest route to a selected destination. Used as a product and store locator. o USAGE Upon selecting a destination, the user is shown a map and a path to their destination is drawn. o FEATURES Shortest path algorithm Alternative routes for disabled users Map build tool Monitoring and remote access o TOOLS USED Flash o INVOLVEMENT Interface development and integration Deployment and maintenance
PERSONNEL DIRECTORY o CLIENTS Commonwealth Bank Westpac Saber FiveD o FUNCTION To contact office personnel upon arrival for a meeting. o USAGE personnel is found using various search functions. Upon Plocating the desired staff member, a handset is used to contact them using an internal phone extension. o FEATURES Analogue phone and VOIP integration Multiple search methods Handset status to software integration Web based administration o TOOLS USED Flash MX, Flash MX 2004, Flash 8 Visual Basic o INVOLVEMENT Development Deployment Maintenance
MEMBERSHIP LOYALTY o CLIENTS Ray Pallister o FUNCTION Gaming loyalty points used to purchase products from a showcase. Used primarily in RSL clubs. o USAGE User swipes their club membership card. Points are then used to purchase items from a showcase administered by the client. o FEATURES Magnetic card information retrieval and usage Printing and printer monitoring Gaming server integration Vendor update coordination Real-time monitoring and access o TOOLS USED Flash MX o INVOLVEMENT Flash interface maintenance Printer monitoring and maintenance application development Peripheral integration On-site setup and configuration
COMMERCE o CLIENTS Flowers all hours o FUNCTION Flower purchase touch-screen interface. Used in hospitals, airports, and other public spaces. o USAGE User is able to browse varieties of flower arrangements and accessories. Subsequent choices can be purchased. o FEATURES Multiple countries, categories, specials and occasions Deliveries are made the following day in Australia Payment gateway integration Advertisement scheduling during interface’s idle time HTML and i-mode interfaces to a synchronized database o TOOLS USED Flash MX Visual Basic o INVOLVEMENT Flash Interface development Advertising module development Platform build and deployment Printer monitoring and maintenance application development Remote monitoring and maintenance
PRODUCT INFORMATION o CLIENTS Wine expert o FUNCTION To inform users about a product range. o USAGE User is able to find information about a product by searching for it or using a barcode scanner to retrieve product information. o FEATURES Locate products by multiple category or region search Barcode scanner integration Data updated using web interface o TOOLS USED Flash MX o INVOLVEMENT Flash interface architecture and development
SERVICE TELEPHONE o CLIENTS Commonwealth Bank o FUNCTION To call predefined service number, then be able to make telephone dial tone selections. o USAGE A bank customer is able to dial one of the bank’s hotlines. Upon doing so, they are able to make dial tone based selections as per a normal tone-based telephone. o FEATURES Access to interface using handset Phone functionality integration Comprehensive logging o TOOLS Flash 8 Visual Basic o INVOLVEMENT Flash interface development Visual Basic development Hardware integration Platform build and deployment
EDUCATIONAL o CLIENTS University of Queensland o FUNCTION To educate indigenous people of far Northern Queensland about health and community issues. Touch screen kiosks are placed in health clinics and community centers, providing an educational medium about issues such as diabetes, alcohol, violence and others. o USAGE Content is authored and deployed using a web browser. Community members browse through content using a touch screen. Statistics about kiosk usage are collected and used as research data. o FEATURES Flash based content management Dynamically deployable content Print PDF files Play Windows Media Player compatible files Comprehensive usage statistics and reporting Monitoring and remote access o TOOLS USED Flash MX XML Visual Basic o INVOLVEMENT Development of content player Development of supporting client software Platform build and deployment Maintenance and support
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