Animal Keeper Hr Analysis

Team Project xxxxxx Animal Keeper I

Team Members: xxxxxx xxxxxxxx xxxxxxxx xxxxxxx xxxxxxxxx

xxxxxxxxxxxxxxxxxxx xxxxxxx Human Resource Management xxxxxxx

Metropolitan Zoo Performance Evaluation Overview

Type of Evaluation: The Metropolitan Zoo's employee performance evaluation is a traitand behaviors based evaluation. It is designed to evaluate an employee's overall attitude towards their work, co-workers and supervisors. Additionally, it is an assessment that is designed to evaluate the employees’ability to perform the tasks associated with their position and their ability to comply with company policy.

The Evaluation Process: Evaluations are preformed every 6 months between January 15th thru 31st and July 15th thru 30thof every year. All evaluations are to be performed by departmental supervisors and submitted to Human Resources no later than January 31st and July 30th. Copies of evaluation must be signed by both the supervisor and employee before submission to HR. Supervisors are will be responsible for determining all rating scores on the evaluation based on their experience working with and observing the employee perform their job.

- The steps you will take to ensure that the information collected is reliable and valid. - How often the measure(s) of performance will be obtained.

Park University Zoo Employee Performance Appraisal Position: Animal Keeper I Date: ______________________________________________________ Employee Name: _____________________________________________ Employee Number: ___________________________________________ Rater: ______________________________________________________ Senior Rater: ________________________________________________

Rate each of the following Traits:

(1=Very Low, 2= Low, 3=Average, 4=high, 5 = Very High)

1. 2. 3. 4. 5. 6. 7. 8. 9.

Ability to work effectively as a team Ability to work effectively individually Ability to work without supervision and accomplish goals Adheres to company policy outlined in employee manual Adheres to published ethical standards Communicates effectively with coworkers Communicates effectively with supervisors Cooperates and accepts new initiatives and changes Maintains a professional appearance and attitude:

1 1 1 1 1 1 1 1 1

2 2 2 2 2 2 2 2 2

3 3 3 3 3 3 3 3 3

4 4 4 4 4 4 4 4 4

5 5 5 5 5 5 5 5 5

Total Score_______ Team: I did some reading during my research and Trait Based Appraisals is consistently rated as easy to use, but very bad for rating someone and for justification. The main reason is that it’s very subjective and can be skewed due to personality conflicts. Personally, I’d recommend we dump the traits and stick with Behavioral and add an “Essay” section. This essay has a couple of parts: Part 1. Wwhere the rater writes their overall written comments Part 2. Where the employee writes down their own comments or disputs Part 3. Where the senior rater writes their written comments after reviewing the appraisal This would be easy to put in, just comment boxes like this one, but with bunches of lines…

Rate each of the following Behaviors:

(1=Never, 2= Rarely, 3=Sometimes, 4=Frequently, 5 = Almost Always, 6=Always) 1. 2. 3. 4.

Degree to which employee keeps animal enclosures clean: Disposes of all refuse properly per Zoo guidelines: Maintains a clean and safe work environment: Effectively manages general supplies:

1 1 1 1

2 2 2 2

3 3 3 3

4 4 4 4

This is the format they’ve got on page 441 for a behavioral based appraisal: ___ 1. Orally and effectively assists irate or defensive zoo guests ___ 1. Communicates effectively and answers zoo guest questions ___ 1. Effectively conducts educational classes to zoo guests ___ 1. Comprehends and correctly carries out oral instructions ___ 1. Comprehends and correctly carries out written instructions ___ 1. Directs others based on written and oral instructions ___ 1. Supervises and directs zoo volunteers ___ 1. Educates and monitors zoo volunteers on safety procedures ___ 1. Feeds animals the correct dietary mix, on schedule ___ 1. Monitors and maintains animal enclosures for animal security ___ 1. Monitors and maintains the cleanliness of animal enclosures ___ 1. Makes minor repairs to animal enclosures and public areas ___ 1. Properly packages and disposes of animal waste ___ 1. Properly packages and disposes of dietary and food waste ___ 1. Demonstrates knowledge of animal behaviors ___ 1. Monitors animals for change in behaviors and notifies supervisor ___ 1. Demonstrates knowledge of dangerous species ___ 1. Demonstrates knowledge of special handling procedures ___ 1. Manual restraint of animals < 20 pounds, without injury to animals ___ 1. Manual restraint of animals between 21- 50 pounds, without injury to animals ___ 1. Manual restraint of animals > 50 pounds without assistance, without injury to animals ___ 1. Manual restraint of animals > 50 pounds with assistance, without injury to animals ___ 1. Manual restraint of animals, with mechanical assistance or tools, without injury to animals ___ 1. Verifies medications and dosage prior to administration ___ 1. Administers medications to animals without inflicting undue aggravation ___ 1. Updates animal medical records ___ 1. Maintains written daily records ___ 1. Accurately transcribes oral events to written records ___ 1. Submits written reports and records on time Page Score_______

5 5 5 5

Rate each of the following Behaviors (continued):

(1=Never, 2= Rarely, 3=Sometimes, 4=Frequently, 5 = Almost Always, 6=Always) ___ 1. Maintains a valid state drivers license ___ 1. Maintains current certifications and licensing requirements in accordance with local and state laws. ___ 1. Participates in continuous learning education requirements in accordance with zoo policy

___ 1. Physical ability to perform Continuous Exposure Requirements* ___ 1. Physical ability to perform Frequent Exposure Requirements* ___ 1. Physical ability to perform Occasional Exposure Requirements* Page Score_______ Total Score_______ * Appendix A - As defined in Park University Zoo Position Description (January 2008) – Team, I would insert the “Essential Physical Functions and Environmental Demands” chart from the “Animal Keeper 1” document I sent everyone the link from as an appendix.

Evaluation Comments: Rater Additional Comments: ___________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ Rater Signature and Date_________________________________ Employee Comments: _________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ Employee Signature and Date_________________________________ (Employee signature signifies neither acceptance nor agreement of this evaluation)

Employee declined to sign or verify evaluation by signature. Rater Signature and Date_________________________________ Senior Rater Evaluation: _______________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ I concur/non-concur with this evaluation and have/have not made comments. Senior Rater Signature and Date_________________________________ Reviewed by Human Resources on ____________________ by _________________________. Processed by Human Resources on ____________________ by _________________________.