Ajith Bba.docx

"INTERNSHIP TRAINING PROGRAM WITH SPECIAL REFERENCE TO REDOVA LOGISTICS PVT. LTD, CHENNAI"

Submitted by AJITH KUMAR. V Register No. : 163LS0001 In partial fulfillment for the award of the degree of

BACHELOR OF COMMERCE (LOGISTICS AND SHIPPING) GKM INSTITUTE OF MARINE SCIENCE AND TECHNOLOGY CHENNAI – 600 063

BHARATHIAR UNIVERSITY : COIMBATORE – 641 046 JULY 2019

BONAFIDE CERTIFICATE Certified that this "INTERNSHIP TRAINING PROGRAM WITH SPECIAL REFERENCE TO REDOVA LOGISTICS PVT. LTD, CHENNAI" is the bonafide work of AJITH KUMAR. V (163LS0001) who carried out the summer internship under my supervision. Certified further, that to the best of my knowledge the work reported that does not form part of any other project report or dissertation on the basis of which a degree or award was conferred on an earlier occasion on this for any other candidate.

Supervisor

Head of the Department

Submitted to project and viva held on _________________

INTERNAL EXAMINER

EXTERNAL EXAMINER

DECLARATION

In partial fulfillment of B.Com(Logistics & Shipping) during the year 2016 – 2019. I hereby declare that “INTERNSHIP TRAINING PROGRAM WITH SPECIAL REFERENCE TO REDOVA LOGISTICS PVT. LTD, CHENNAI.” It is the record of original work done by me, under the guidance of Mr. Dr. MUTHUMANI , MBA, HOD, Associate Professor, Department of Bachelor of Commerce GKM INSTITUTE OF MARINE SCIENCE AND TECHNOLOGY, CHENNAI. It is assured that this study have not been submitted to any other University for the award of B.Com (Logistics & Shipping) degree.

Place: Date:

Signature of the researcher

ACKNOWLEDGEMENT

First of all I would like to express my deep gratitude to our beloved Chairman Dr.G.KATHAMUTTU for his kind encouragement and blessings. I express my sincere gratitude to Dr. B. SUJATHA BALASUBRAMANIAM, CEO who has always been a source of inspiration to us and for the continuous support. I would also like to thank Captain RANGANATHAN. G. S, who has always helped us whenever we approached them during the course of our project. I would like to express my sincere gratitude to Dr. M. MAHALAKSHMI, Vice Principal who is the key motivator for all the students to perform well in the academics and research works. My sincere gratitude and thanks to our beloved and respected Dr. S. MUTHUMANI, MBA, Head of the Department of Commerce for his guidance and motivation throughout the summer internship. I would like to thank my organization guide Mrs. D. KARTHIKEYAN HR Manager in Fly Horse Logistics, Chennai for her enthusiastic involvement, invaluable guidance, constant supervision, suggestion and showing immense importance to our summer internship. I extend my profound thanks to my guide Mr.A. NATARAJAN, B.E., M.Tech., MBA Department of Bachelor of Commerce. I wish to thank our other staff members, lab-assistant and friends for the support and guidance. I would also like to thank our parents who stood by us, satisfying all our needs towards the fine success of my summer internship.

CONTENTS S. NO.

TITLE

1

INDUSTRY PROFILE

2

COMPANY PROFILE

3

OUR STRENGTHS

4

SERVICES

5

STATEMENT OF THE PROBLEM

6

SUGGESTIONS

7

CONCLUSION

8

BIBLIOGRAPHY

PAGE NO.

INDUSTRY PROFILE The Logistics Industry Logistics industry in India is an industry that has not achieved its much deserved attention or recognition. It is an area that is ripe with potential and yet the resources are far from complete utilizations. There is however a huge demand for logistic services in India especially with the growth of the Indian economy along with the influx of new companies in sectors that was otherwise unknown. Estimated at a value of $14 billion US dollars this industry is slated for another 9% to 10% growth in the years to come. Purpose of Logistics Industry The purpose of logistics industry is to enable an effective transportation or timely movement of goods from one place to another. This could be for the purpose of industrial transportation. Logistics services: Different mediums of logistics services in India There are four mediums of logistics services in India. These can be categorized in the following

way:

Air freight – this is a modern and the safest mode to ensure a fast delivery of goods. A chosen one by many because of the swiftness of the system there are many companies that are now even providing super fats deliveries by airways even on the same day. 

Land transport – this is a means of logistics support that has withstood the test of time through the extensive network of roads in India. It has been the popularly used method and used especially in the shipments of heavy articles like machinery and vehicles. This is also a chosen method in case of household packers and movers.

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Railways – this is also an age old method of shipments and transport. Though most used in case of domestic services this is very effective in the availability of cost effective logistics support in India.

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Waterways – an essential part of this industry this is also one of the oldest methods. Shipments and transportation of goods is done on an international basis through this

way. It is apt in case of shipments of oil, highly sensitive or volatile articles like Uranium. Key players of the logistics industry in India: Among the key players of the Indian logistics industry there are certain international names along with national companies that are not only world leaders in the field but are also part of the Indian industry for a long time now. DHL – a very commonly known name in the Indian logistics industry, DHL has been part of the industry for a long time now. Established in San Francisco in the 1969 DHL has grown across 220 countries with over 300,000 employees. It has built a reputation over the years as a responsible logistics support air, ocean, express freight and overland transport, contract logistic solutions. 

TNT – this is an international brand that has been a part of the Indian market also. Established at Netherlands, TNT is a reliable name in the arena of international transportation and distribution business. Spread across 200 countries it has an estimated revenue turnover of $ 3,500 billion US dollars.

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AFL – this is one of well-known international players in the logistics industry of India. The main areas of service by the company are in the area of logistics and warehousing along with Courier Company and custom consultant.

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BLUE DART – this is one of the premier companies in the field of logistics. The company has a huge network linked with the most advanced communication systems. Blue Dart handles large and oversized packages and stands for an overnight delivery of such goods.

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GATI – one of the pioneering companies in the field of logistics. This is one the companies that have taken several initiatives to implement modernization in the area of logistics. With a turnover of ` 576 crores this company believes in setting new standards of customer service.

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DTDC – this company spreads over 3700 locations within India and 240 international places. The company is a leading name in low cost shipments along with timely delivery.

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ASHOK LEYLAND – this is an established name in the manufacture of trailer trucks and heavy vehicles in India. It has come up with a new venture in Ashley Transport Services Ltd. in the area of information exchanges and the business of freight contractors along with integrated logistics services.

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FIRST FLIGHT – this is an Indian company that has domestic, international and many other programs of multi tracking technologies.

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AGARWAL PACKERS AND MOVERS – this is a popular name in the field of logistics companies of India. Services like shifting, transport of cars, and all other forms of quality packing and transportation this is a name that has over the years become synonymous with quality and assurance.

Third Party Logistics-3PL 3 PL •3rdParty Logistics imply that one company acts as an agent to look after the logistics aspect of another company or group of companies. •3RD party logistics entails a study of the customer’s business, supply chain and distribution network, in order to formulate a comprehensive integrated logistics strategy, which will help render all supply-related services from a single window •India's 3PL sector represents 3 percent of the country's total logistics spend •The Indian 3PL market is expected to grow at around 20 percent per annum in the next 3-5 years. •The practice in India reveals that warehousing and outbound transportation, custom clearing and forwarding are the most frequent outsourced activities. •Activities such as packaging, fleet management and consolidation have started gaining attention for outsourcing.

3PL Survey in India A survey by the Transport Corporation of India (TCI) and the Management Development Institute (MDI) shows less than 55% of Indian companies subscribe to 3PL, compared to more than 75% globally. •about 57% of the companies plan to outsource reverse logistics within the next five years. •54% plan to outsource inventory management. •53% order processing. •more than 50% of the companies have outsourced activities like transportation, warehousing &customs clearing/forwarding. Reasons for Logistics Outsourcing

Growth Drivers for Logistics in India •General growth of the Indian economy. •Manufacturing boom-for exports as well as for domestic market.

•Expected rise in International trade from India. •MNC’s setting up manufacturing in India-Nokia, Flextronics. •Government’s thrust on Infrastructure --US$17 billion to upgrade highway networks. •Implementation of VAT will lead to growth in warehousing business. •Opening of organized retail sector -attracting retail chains like Wal-Mart and Carrefour in addition to Indian players like Pantaloon and Reliance. India’s Sea Logistics •India now has the largest merchant shipping fleet among the developing countries. .India ranks 17thin the world in shipping tonnage •Indian share of maritime transport services is 1% of world market •The container traffic has registered an impressive growth of 15 per cent over the last five years. Port Privatization •Port traffic to grow to a level of 650 Million Tonnes Per Annum by 2008-Ministry of Shipping. •Port Privatization is picking up momentum--USD1.39 billion worth projects approved. •Players ---P&O, PSA, Maersk, Gammon India, CWC and the Dubai Port Authority.

COMPANY PROFILE Redova Logistics Pvt Ltd was founded by logistics professionals in 2001 with a vision to be recognized as the most dependable and responsive logistics service provider. Survival of the fittest is more than apt in today’s competitive world. One has to provide qualitative services at the most competitive prices at the right place & at the right time. For this you need to have a reliable service provider so that you can concentrate on your core competencies.

With Redova Logistics Pvt Ltd– the leading service provider with a full menu of logistics services–your business will boom. Our logistics services are at the forefront, offering stateof-the-art 3rd party and 4th party logistics solutions to all customers. Redova Logistics Pvt Ltd is structured to provide logistics and supply chain solutions to the growing global industry. OUR STRENGTHS:

We have Logistics Engineering team to overview productivity and process review within the warehouses , Cycle Count Team to monitor inventory integrity and MIS team to provide and design customized MIS. These are some of our key differentiator functions over the competition – enabling us to execute our promise to deliver continuous value.

Our performance in productivity, inventory integrity, resource quality and quantity are among the best in the industry. We rely heavily on customized MIS to demonstrate performance improvements on a continuous basis.

Crashing transaction times Meeting agreed transaction times allow you to meet your delivery schedules. Improving these times by increasing productivity sharpens warehouse throughput and makes your invoices payable early. Crashing times actually adds to your working capital. We work on improving transaction cycle times by using modern Industrial Engineering techniques, as well as implementing learning achieved from experience and industry benchmarks.

On a larger plane - TTM (Time to Market), TTC (Time to Cash) etc. are our customer expectations that we have assisted them in bringing around remarkable results. Innovative Solution "Value addition" is the basis of any successful and sustained business relationship between two entities. Redova Logistics Pvt Ltd offers innovative solution as one such value addition to our customers, where we contribute to our customer's value chain not only as a one-time value addition but of a continual nature due to Redova Logistics Pvt Ltd tradition of improving it, with time.

Apart from the best in class performance which is a trademark Redova Logistics Pvt Ltd service, a good example is the Redova Logistics Pvt Ltd "Business Industrial Engineering" (BIE) function which adds value to our customer businesses via innovative solutions upon and around their key W&D requirements of: Innovative Warehouse design to enable Higher thoughput at lesser costs. MHE and MSE selection to suit the Volume, flow (direction & magnitude) and cycle time metrics for Optimal Cost-Benefit ratio. Distribution network design based on data analysis of our customer's transaction numbers. Continuous Improvement - Redova Logistics Pvt Ltd BIE function does this as a 'birth principle' than a customer need / expectation / requirement. Managing Reliability in Processes Redova Logistics Pvt Ltd recognizes the importance of stable processes in Warehousing and Transportation, which form most significant costs out of total Logistics costs. Errors often creep even in routine transactions, the impact of which adversely affect customer satisfaction and may result in consequential problems of payment delays / defaults, loss of "repeat business" maybe profits as well.

Redova Logistics Pvt Ltd has been providing reliability levels of over 99+% to our customers with. We have achieved this based our process flow mapping, mechanism to measure them

and take proactive steps to improve them. SOPs, DPMs, Daily Exception reporting and management are some of the tools we will use to achieve the said reliability for you. Redova Logistics Pvt Ltd cherishes dependability as one of the core values.

SERVICES

1. Freight Forwarding

As more and more companies are migrating into the global marketplace, they've come to expect a freight forwarding service which is equal to the task of meeting their unique requirements. We are ready to answer that challenge with our vast network of international contacts and expert knowledge of the international freight forwarding.  Door to Door Service  Air Freight - Imports and Exports  Sea Freight - Imports and Exports  Multi-modal Transport  Customs Clearance

Air Freight Our airfreight services help you to ship your cargo to almost every destination worldwide. Our specialists have many years of experience in the area of air cargo shipments. And with our good connection with

major worldwide carriers, we are able to offer the best solution to compete with time, safety, cost and space. Our focus is on prompt and timely delivery of your shipments along with constant communications so that you are in control of your cargo at all times. Our services include: Import Cargo Handling Export Cargo Handling Import and Export Cargo Consolidation Dangerous and Valuable Cargo Door to Door Services

Sea Freight Through our network of experienced professionals, strong world shipping connections and extreme flexibility, we are able to specifically respond to whatever your shipping needs may be. Our experience, local market know-how, partnership with carriers, global network lets you take advantage of the following:o Efficient load capacities o Routing geared to meet your time\cost requirements o Competitive prices o Flexible schedules

Our services include: Full Container Load(FCL) Less than Container Load(LCL) Buyer Consolidation Direct & Transhipment service options Port to Port Services Door to Door Services Break Bulk

Project Cargo Handling The complex requirements that encompass Project Cargo execution requires 'out of the box' thinking in order to create and implement effective solutions. We provide the specialized expertise such as logistics capabilities, precise timing, wide geographical knowledge, and global connections to coordinate project cargo movements from origin to destination. Our project handling capabilities include: Freight negotiation (COA negotiation, long term rate validities). Special equipment transport (flat racks, open tops, hard top platforms solution). 2. Third Party Logistics

Redova Logistics Pvt Ltd is one source for comprehensive logistics services. Our established operations offer supply chain, transportation and inventory management, warehousing operations, reverse logistics and more -- all custom-tailored to the individual needs of our customers. Our in-house consultants and operations experts provide valuable experience and expertise in a wide variety of areas including IT, automotive and e-commerce. The warehouses are equipped with the best material handling and storage equipment, controlled by an in-house developed Warehouse Management System.

Inbound Logistics

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Planning

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Purchase Order Management

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Milk Route Collections

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Hub & Spoke model for Consolidation

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Container Movement

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Stores Management and Line Feeding

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Just In Time Inventories

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Vendor Managed Inventories

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Performance Analysis and Process Optimization

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Space Management

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Planning & Forecasting

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Excise & Octroi

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Consolidation Centers

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Line Feeding

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Transportation

Outbound Logistics

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Setting up a Distribution network

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Providing certainty and committed service levels.

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Shared Public Warehouses

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Optimization to bring down Total Transaction Cost

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Pre Delivery Inspection

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Packaging

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Accessory fitting

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Audit

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Storage

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Inventory

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Invoicing

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Dispatch

Reverse Logistics

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After Sales

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Customer Feedback

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Claims Settlement

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Receiving

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Quality

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Payment

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From warehousing to transportation, our process strength and operational excellence extends to all core functions of contract logistics.

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We combine warehousing, transportation and value-added services to ensure a custom fit. Our facilities share common processes and systems, so you receive consistent reporting in addition to dependable customer service. IT enablers like Warehouse Management System simplifies all data exchange.

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We invest time and expertise to fully understand your business before designing plans to improve your supply chain. We take responsibility for the performance of all our suppliers and for ensuring availability of resources and equipment needed to control the flow of goods under our charge.

We seek to deliver advanced customer service quality by: 

Customizing dedicated facility or flexible shared facilities

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Optimizing performance of your existing assets. We are happy to work from your facilities if it increases efficiency. Our services deliver:

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Inventory integrity

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Shorter lead times

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Increased productivity

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Greater responsiveness

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Fast and reliable start-ups

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Flexibility to meet growing volumes and resultant peaks and valleys

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Recruitment, training and motivation of workforces

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Transfer of industry best practices from other sectors and regions

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Rock-solid record keeping

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Transaction integrity

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Transaction history record keeping

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Comprehensive menu of standard reports

3. Warehousing and Distribution Services Our range of warehouse offerings is amongst the most diverse in India. We provide the following types of warehousing services: 

Dedicated Warehouses

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Shared-user Warehouses

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Limited term project centric warehouses. Dedicated Warehouses Best in class solutions Customized to meet your specific requirements of design, layout, storage and handling, we an set up dedicated warehouses wherever you wish. We are mobile, flexible and ready to go. From concept to operations, we use modeling to find an optimal location, identify the real estate using our database, and define the necessary systems and operating structure. We work closely with you right through the design and layout stages. Our project management team integrates facility and systems operations and resource planning before hand over. Your distribution centre functions smoothly and you get visibility of the project from the very beginning. Shared Warehouses Flexibility all the way Our Shared logistics facilities provide you flexibility on space and services without a sizable investment and long-term commitment. These facilities can receive products and provide downstream distribution. Through shared resources - space, overheads, labour and equipment - our customers benefit from synergies that significantly reduce supply chain costs and improve efficiencies dramatically. Smaller businesses requiring distribution operations without long-term lease or capital commitments can benefit from this. As can larger enterprises for a new acquisition, product launch or seasonal overflow. Leading manufacturers and retailers of the Automotive, Telecom and Retail, among other sectors, use our services. In-Plant Taking charge, giving control

We offer a range of programs within our customers' facilities. We can support your team – or be your team – by handling such tasks as labour or yard management, packing, designing, container stuffing, line feeds, water spider maintenance, and just-in-time deliveries. We help you cut costs, increase productivity, and get the best out of your most valuable resource - your people. Quality and safety are part of our culture and we invest a substantial amount of time building consistent processes, aligned with your best practices and training, to achieve our goals of zero recordable incidents.

4. Installation Support Logistics Our support to Installation Engineers combines several critical functions involving warehouse, transportation, up-lifting expertise and on site marshalling of manpower and lifting equipment. The installation material is typically delicate, large, unwieldy and heavy and needs care for material and building protection. We also take care of local permissions.

We have special teams providing Telecom Installation Support logistics. Our flexible response to severe Transaction skew is greatly appreciated by our clients. We have a large vendor base which allows us to scale up on demand. Our transportation management skills and computer software allow us to meet these requirements. We run complex programs that ensure high levels of accuracy. We also manage local and specialized deliveries - from coordinating and training staff on product installation to retail merchandising and more. These include customized inside-thehome deliveries and installation services. Our proven transportation solutions coupled with local market intelligence helps us in delivering these capabilities: 

Dependable Vendor Management

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Route understanding, planning & optimization

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Octroi Management

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Milk-Run Management

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Multi-Point Distribution Management

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Pan-India & regional Services Management

1.3 STATEMENT OF THE PROBLEM: The management assumes that cargo handling is not the major part of the organization. But it sometimes fails because cargo handling should be monitored in every part of the movement of goods in both export as well as import of the goods done by the organization. Cargo handling is a complex part of logistics where safety of cargo is concerned and depends purely on this. Cargo handling involves many personnel and also equipment for a safer transportation. So it is necessary for REDOVA Logistics to monitor the cargo handling procedures.

SUGGESTIONS:  More import shipments can be taken because import can give more profit than export.  Machinery parts can be taken for export/import which gives maximum profit than any other goods.  The signalman should be employed at all the necessary places for safer movement of cargo.  Effective lifting equipment should be used properly.  The package of the cargo should be made appropriately.  Special care should be taken on dangerous goods.  Care has to be taken while transportation. Safety precautions should be followed.  Survey has to be taken to confirm that all the shipments are accepted without any damage and without any incorrect identification marks.

CONCLUSION: Technology has driven material and cargo handling to a high level. Many lifting equipment are used in handling cargo now a days made easier handling of cargo. Majority of the shipments are handled properly without any inefficient procedures. Only some of the shipments require special attention. All the variables of the cargo handling procedures are carried out smoothly except some. But that is normal, because mistakes occur accidentally. So, on the handling process equipment usage, signalman, containers, weight of the cargo, content of the cargo should be carefully watched and act accordingly. This will ensure effective cargo handling procedures of the company. And to my extent I had a great experience in the cargo handling process and got knowledge on the logistics industry.

BIBLIOGRAPHY: BOOKS:  BowersoxDonaldJ,LogisticalManagement–TheIntegratedSupplyChainProcess” TataMcGrawHill,2000  DonaldJ.Bowersox,DavidJ.ClossandM.BixbyCooper,“SupplyChainLogistics Management”,TataMcGrawHill,2008  AltekarRahulV,SupplyChainManagement-ConceptandCases,PrenticeHallIndia, 2005.  LevinR.I.andRubinD.S.,StatisticsforManagement,7thedition,PrenticeHallofIndia Pvt.Ltd.,NewDelhi,2001. th

 DonaldR.CooperandPamelaS.Schindler,BusinessResearchmethods,9 Edition,TataMc GrawHill,2006.

WEBSITES: www.wikipedia.org www.cbec.gov.in www.citeops.com www.icegate.com