QUESTONNAIRE PART 1 1. Kindly answer the following question : Name
:
Age : Below 20 20-40 40-60 Above 60 Education : Up to SSLC Plus two Graduate Post graduate others Gender : Male
Female
Others
Occupation : Agriculture Business Professional Govt. Employee Pvt. Employee Others Marital Status : Married
Single
Widow
No of family members: Less than 4 Income (monthly): Below 30000 30000-50000
5
6
more than 6
50000-70000 70000-100000 More than 100000
PART 2 2.Which brand you prefer ? Maruthi
Hyundai
Volkswagen
Toyota
Honda
Ford Renault
Others
3.How much amount you spent for car ? Below 5 lakh 5 – 10 lakh 10 – 15 lakh Above 15 lakh 4.Please indicate mode of finance used for purchasing your present car ? Own finance
Bank loan
5.Type of fuel used in your present car ? Petrol Diesel LPG Electric 6.Why you preferred to purchase a car ? Own Travelling Business purpose Taxi purpose 7.Which type of car do you choose more ? SUV
MPV
SEDEN
CONVERTIBLE
COUPE
HATCHBACK
8.Please indicate your source of information for buying you car ? Friends & colleagues
Car magazines Car shows Internet Tv advertising Bill boards Brochures News papers 9. Rate your preference to select the car :
NO.
Very important
1. 2.
Price of car Fuel consumption
3.
Power
4.
Driving comfort
5.
Safety
6.
Brand population
7.
Resale value
8.
Advance technology
9.
Interior design
10
Exterior design
important
neutral
Unimportant
10. Rate your level of satisfactory in respect of following : NO. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Variables Mileage Driving comfort Repair and maintenance Attitude of dealer After sales and service Availability of spare parts Internal space Complaints redressal Safety and security Seating capacity
HS
S
NEUTRAL DIS
HD
Very unimportant