Ahmad Ashraf Muscat, Oman
[email protected] +968 97048780
Name
Ahmed Achraf Fahmy
Marital status
Married
Date and Place of birth
july,19th 1979
OBJECTIVE Seeking a position where my marketing skills and 8+ years of experience will add value.
Skills/Qualifications: •
Supervision, Market Knowledge, Subordinate Involvement, Planning, Quality Focus, Resolving Conflict, Customer Service, Managing Processes, Presentation Skills, Technical Understanding, Financial Planning and Strategy
CAREER PROFILE
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• Outstanding marketing skills and graphic designing. • Identified marketing potentials and formulated business strategy, including pricing and targets. • Excel at new business development, with demonstrated history of performance. Able to increase revenue by creating targeted markets and customer alliances. • Excellent computer skills. Proficient in Windows XP, Word, Excel and Internet. Able to master new technology rapidly. Highly organized and efficient. Able to prioritize and handle multiple tasks. Cited by my previous manager for my impressive creativity.
EXPERIENCE Corporate Communications coordinator: Al Ahlia Insurance Company, Muscat, Oman (2008-2009) • responsible for designing and execution of all internal and external
communication, PR and promotional activities for the Organization • conduct timely market analysis with retail and Corporate Customers to understand Customer behavior and demand • communicate and work with other department Managers to develop strategies for market penetration of a product, service or a practice • Device marketing strategies and PR activities focusing on company branding and creating the right image. • Effectively facilitate the implementation of the strategy in most effective, timely, cost effective and impact manner. • project manage product specific promotions, branch wise promotion through the year at multiple locations • Responsible for budgeting and allocating resources for marketing implementation. • Measure and report on the outcome of the implementation of the marketing strategy on a monthly basis •
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
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Contributes to team effort by accomplishing related results as needed.
International Sales Coordinator: Etoile International, Cairo, Egypt (2007 – 2008) duties: •
Maintains marketing staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
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Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
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Maintains customer response operations by establishing work schedules; assigning employees; providing back-up.
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Maintains quality service by establishing and enforcing standards; training representatives; monitoring calls; surveying customers; evaluating outcomes.
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Resolves customer problems by training telemarketing service representatives; maintaining reference manuals and dialogue guides; providing information; answering questions.
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Maintains work process flows by coordinating information and requirements with related operational departments; participating with and providing resources to business improvement teams.
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Keeps management informed by preparing reports; making presentations; interpreting information; making recommendations.
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Maintains equipment by coordinating requirements with telecommunications and information services departments; examining state-of-the-art technology; recommending upgrades; controlling installations.
Marketing Assistant Manager: Sphere Marketing Solutions, Alexandria, Egypt (2004 – 2007) • Started as a marketing executive, got promoted to a senior marketing executive in less than a year and then to an assistant manager in 3 months later. • Served as a Designer and Art Director on projects from concept to completion. Collaborated with staff on budget estimates and client strategies. • Handled all strategic planning, defining market niche and creating sales promotions. Planned and created successful print advertisements. • Supervised and developed sales representatives training courses. • Develop and manage special marketing programs/campaigns for sales force and business partners. • Succeeded with persistent efforts in new account penetration and follow-up. • Created sales presentations and sales training materials. Educated clients on product benefits, establishing long-term, profitable relationships.
EXPERIENCE (Continued) Marketing developer: Egypt Karting Club (EKC), Alexandria, Egypt (2001-2004) •Organizing the Egyptian Karting Club competitions, contests and summer events. • Managed to negotiate with many brand names in becoming regular sponsors. • provided creative designs for brochures, manuals, posters, publications and logotypes.
EDUCATION Degree: BA Commerce, Alexandria University, Egypt 2007.
• Emphasis: Marketing/ Psychology/ Human Behavior/ modern art studies.(Self Development) (2002-2007)
LANGUAGES • • •
Arabic: Mother tongue. English: Fluent speaking & excellent reading & writing. French: Fluent speaking & excellent reading & writing.
OTHER INTERESTS •
Reading and sketching.