Acg10 Unit Information Sp1 2008
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AC G10 (2008)
MANAGING THE DIGITAL ORGANISATION
UNIT INFORMATION
TERENCE BLACKBURN UNIT COORDINATOR
CONTENTS WELCOME UNIT OVERVIEW LEARNING RESOURCES INFORMATION ABOUT ASSESSMENT SUBMISSION AND RETURN OF ASSIGNMENTS EXTENSIONS TO ASSIGNMENT DUE DATES ONLINE AT UNISA INFORMATION ABOUT POLICIES AND PROCEDURES CAMPUS CENTRAL, CENTRE FOR REGIONAL ENGAGEMENT (WHYALLA) OTHER SERVICES FOR STUDENTS ASSIGNMENT FEEDBACK FORM (EXAMPLE) STUDY SCHEDULE
WELCOME Welcome to ACG10 - Managing the Digital Organisation. This is one of a number of core units that you need to take in your Bachelor of Accounting degree and it addresses issues that are of fundamental importance to any medium to large organisation or government department. Information Systems are essential pillars of business and government organisations. This is a discipline that is rapidly evolving and requires not only technical expertise but organisational knowledge for the design, development and management of useful systems. Underlying this change has been the changing perception and value of ‘information’. Information has become one of the most important assets of any organisation. Computer-based information systems are critical to organisations as they strive to make the most effective and efficient use of information. Indeed, most organisations could not exist in their present form without such systems. Moreover, many organisations now view computerised information systems and related communication technologies as vehicles for attaining a competitive advantage over their (global) rivals. Information Systems and Technology is no longer perceived as a cost to a business but an asset that is at the forefront of an organisation’s management and strategic thinking. In an introductory unit, it is impossible to address every facet of a subject and certainly not in any depth. More importantly, these units need to equip students with fundamental skills that allow them to critically understand and assess the future technological movements, problems and concepts that they will face in their professional careers. Without these skills (and continuing training), students risk their knowledge of information systems and technology becoming outdated. Furthermore, these skills are in increasingly demand from employers. This unit is neither solely a technology unit nor a business unit but a combination of both. We ask that students think about issues, topics, processes, techniques and approaches, rather than simply memorising textbook material. However, while some students may find that approach challenging, your efforts will be more than amply rewarded in both your further studies and your future careers. You should read the 1
remainder of this Unit information carefully as many student queries are answered in this guide. We look forward to working with you throughout the study period. Terence Blackburn Unit Coordinator Location: School of Computer & Information Science University of South Australia City West Campus SM1-24 27-29 North Terrace,
Adelaide 5000 Email: [email protected] Telephone: (08) 8302 0740 Fax: (08) 830 29190 Unit Coordinator home page: http://people.unisa.edu.au/terence.blackburn Information regarding this unit is available through my myUniSA: http://www.unisa.edu.au/myUniSA
School contact details University of South Australia City West Campus 27-29 North Terrace
Adelaide 5000 Telephone: (08) 8302 9173 Email: [email protected] Fax: (08) 8302 9190
UNIT OVERVIEW Value of unit:
1
8
of a full-time load
Offered in study periods 1 and 3, 2008
Unit statement Information Systems are essential for creating successful, competitive organisations, adding business value and creating useful products and services. Each year these organisations spend trillions of dollars globally on Information and Communications Technology, which is a critical component of Information Systems. How does this technology add value to the business and how can managers optimize the return on their investment? This unit investigates these questions and others through the use of real life case studies. These studies are based on real organisations with their
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problems and successes. The unit is taught with a focus on interaction and students finding solutions to problems.
How this unit relates to the award Managing the Digital Organisation is one of the core first level units in the OUA Bachelor of Accounting.
Prerequisites It is assumed that students have access to email and the Internet. No other prerequisites or assumed knowledge is necessary.
Aims Managing the Digital Organisation examines how organisations design, manage and use information systems and technology as important corporate resources. This examination occurs in the context of critical and analytical evaluation of the concepts, principles, processes, techniques and issues of modern computerised business information systems. There are two main aims in this unit: 1. to introduce students to case based learning and to use evidence to support their argumentation; 2. to introduce students to the important components of Information Systems and how they are used in organisations.
Objectives Students successfully completing Managing the Digital Organisation will be able to: 1. discuss the role of information systems and technology in society; 2. explain the operations of Information Systems and the role of technology, and how computerised Information Systems are developed, acquired or outsourced; 3. discuss the rationale and uses of database systems as well as understand concepts such as data warehousing and database mining; 4. discuss and critically analyse the uses of computer networks (including the Internet) within businesses, such as e-businesses; 5. discuss and critically analyse the changing role of information systems and technology in the achievement of business objectives from perspectives such as communication, collaboration, performance enhancement and strategy implementation; 6. understand the growing ethical and social issues in a digital firm including those with a global focus 7. apply a range of critical thinking and problem solving strategies to address business issues and problems.
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Content No.
Topic
1
Information Systems in Global Business Today
2
Global E-Business: How Businesses use Information Systems
3
Information Systems, Organizations and Strategy
4
Ethical and Social Issues in Information Systems
5
IT Infrastructure and Emerging Technologies
6
Foundations of Business Intelligence: Databases and In formation Management
7
Telecommunications, the Internet and Wireless Technology
8
Securing Information Systems
9
Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
10
E-Commerce: Digital Markets, Digital Goods
11
Managing Knowledge
12
Enhancing Decision Making
13
Managing Global Systems
Supervised assessment/exam This unit involves a supervised exam. Please be sure to read the section entitled ‘Exams’ under ‘Information about policies and procedures’ later in this Unit information. Alternatively, you can also access information about exam processes online at: http://www.unisa.edu.au/oua/
Study schedule A table outlining the unit structure and study schedule is printed at the back of this guide. Please refer to it for important information regarding due dates for assignments.
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LEARNING RESOURCES Materials dispatched for this unit Unit information Attention all students: important information
Online learning resources •
Topic notes and summaries
•
Assessment documentation
•
Miscellaneous information that will be provided via the unit website, course notice boards and a Frequently Asked Questions link.
•
Discussion forums
This unit is taught primarily online using material and activities posted to the unit website. The material posted to this website will include, for example, topic notes which are the same as topic notes used by your student peers who are studying the unit on a university campus, and case studies of real organisational problems. This material and related activities should be studied in conjunction with your online Study guide and textbook, and, if you are able to access them (see note below), the major references. You can access these online learning resources either through myUniSA at: http://www.unisa.edu.au/myunisa or from a link on the unit home page which has been established on the UniSAnet system (UniSAnet is the online study environment at UniSA). Please note: For further details on how to access and log-on to your online materials, please read the instructions provided later in this Unit information in the section entitled ‘Online at UniSA’.
Discussion forums As part of the Online learning resources for this unit, you will also be provided with access to an online discussion group. To access this facility, you need to go to the unit home page and then click on the link to the Discussion forum. You can use the discussion forum to discuss relevant academic or unit content issues with your Unit Manager and other students. The Unit Manager or your tutor will be checking the postings to the discussion forum on a regular basis and will reply to queries promptly. You will be required to engage in the online group discussions and this will form part of your assessment for the case studies. Please note: If you are posting a query to the Unit Manager, please check earlier messages to make sure that your query has not already been answered. Also, please note that administrative or personal queries should not be posted to the discussion forum. Rather they should be sent to Campus Central, Centre for Regional Engagement (Whyalla) by emailing [email protected].
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Set text You will need continual access to the following text in order to complete this unit. The library may hold only one copy of the nominated textbook and therefore you will need to acquire the book. Laudon, K. C. & Laudon, J.P. (2006). Management Information Systems. Managing the Digital Firm. (10th Ed.).: Prentice Hall NJ ISBN=9781741037081 in Australia ISBN=9780132337748 in Asia
Text supplier (Unibooks) OUA has established a textbook supply service through Unibooks. Further information is available from the Open Universities Australia 2008 Handbook, and OUA website at www.open.edu.au You can order textbooks by contacting Unibooks: Phone:
(08) 8223 4366 1800 447 313 (price of a local call; mobiles may pay more) 61 8 8223 4366 (international callers)
Fax: (08) 08 8223 4876 Email: [email protected] WWW: www.unibooks.com.au Postal address: Unibooks University of Adelaide Gate 10 Victoria Drive Adelaide SA 5005
Major references Whilst it is in your interests to purchase the unit textbook (especially since the main exam is open book), you do not need to purchase the following books. However, if you are able to access some or all of these books, they may prove helpful to your understanding of the unit material. 1. Haag, S, Cummings, M & McCubbrey, D.J. (2005) Management Information Systems for the Information Age (5th Ed.). Boston, USA: McGraw Hill. 2. Haag, S, Baltzan, P. & Phillips A. (2006) Business Driven Technology. Boston: McGraw Hill Irwin. 3. Jessup, L & Valacich, J. (2006) Information Systems Today. Why IS Matters (2nd Ed.). NJ: Prentice Hall. 4. Oz, E. (2004) Management Information Systems (4th Ed.). Boston: Course Technology. 5. Turban, E., Leidner, D., McLean, E. & Wetherbe, J. (2006) Information Technology for Management (5th Ed.). NJ: John Wiley & Sons.
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Learning Connection resources You can access a wide range of study skills resources from the UniSA Learning Connection website. In particular, the following specific sections of this website are recommended:
Studying at UniSA http://www.unisanet.unisa.edu.au/learningconnection/student/studying/default.asp This section provides links to a wide range of online resources which have been designed to help you develop and enhance the general learning skills you require for successful study.
Referencing (and avoiding plagiarism) http://www.unisanet.unisa.edu.au/learningconnection/student/studying/ referencing.asp Adopting a correct approach to referencing (and avoiding plagiarism) are key issues which need to be addressed by students undertaking assignments at university level. Therefore, we recommend that you spend some time working through the various guides incorporated in this section of the Learning Connection website.
Referencing using the Harvard author-date system http://www.unisanet.unisa.edu.au/learningconnection/student/learningAdvisors/docu ments/harvard-referencing.pdf This downloadable file is located in the Referencing section of the Learning Connection website. It provides detailed information about how to reference correctly using the Harvard author-date system. Please note: A number of the pages and downloadable files on the UniSA Learning Connection website refer students to contact staff from the Learning Connection if they need further assistance with their studies. Unfortunately, this option is not available to students enrolled through Open Universities Australia. However, you are encouraged to make use of those resources which are available online as part of the Learning Connection website, and which are relevant to your studies.
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INFORMATION ABOUT ASSESSMENT ASSESSMENT SUMMARY Assignment 1 (parts A & B) Supervised Graded Weighting: Length: Due dates:
No Yes 20% (2 x 10%) 1 case study in the first half of the study period with linked questions Monday of weeks 4 and 7
Assignment 2 (parts A & B) Supervised Graded Weighting: Length: Due date:
No Yes 20% (2 x 10%) 1 case study in the second half of the study period with linked questions Monday of weeks 10 and 12
Participation Exercise Supervised Graded Weighting: Length: Due date:
No Yes 10% Quiz Wednesday of week 8
Exam Supervised Graded Weighting: Duration: Date:
Yes Yes 50% 2 hours and 30 minutes The exam will be held during week 14.
Note about specific due dates Information relating to specific due dates can be found in the ‘Study Schedule’ pages included at the back of this Unit information.
Penalties The Unit Coordinator reserves the right to award zero (0) marks for any piece of assessment not handed in by the due date. There are no extensions in any circumstances.
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DETAILS OF ASSESSMENT Please note that whilst students may achieve an overall aggregate mark (for all assessment items combined) in excess of 50%, the Unit Coordinator reserves the right to fail students if they do not submit (all parts of) Assignment 1 or Assignment 2 or achieve less than 40% of the assessment weighting in one of the assignments or less than 50% in the final examination. All assessment items are mandatory for all students. All assessment items, except the final examination, are to be submitted electronically in a manner that will be detailed for each assessment item separately. Details of these submission processes will be made available (on the unit website) at appropriate times. Printed, faxed or posted assignments will not be accepted. The 4 parts of Assignments 1 & 2 are due by the submission dates noted in the calendar at the end of this document. As these assessment items are to be submitted electronically (in an on-line manner) the date and time of sending these items and receipt by the university should be the same.
Group Work All students will be allocated to groups for the analyses of the two case studies. The cases will be submitted and assessed as a piece of group work and all groups must submit on or before the due dates. Due to the structure of the assignment processes it is not possible to allow extensions to the due dates for the submission of the case studies. More details on how the group work will be conducted can be found on the Unit website.
Optional Self Assessment / Peer Assessment You have the option of assessing your own work as well as that of the other members of your group. They may also be assessing you and the other members of your group, as well as assessing their own performance. To complete this assessment process, you must complete the appropriate form and email it individually to your tutor after each set of questions and related case study. This means that you will have the option of submitting four self/peer assessment forms over the study period. This mark may influence your tutor’s group mark to arrive at the final mark for each of the four assignments. The reason for this procedure is that members of the group may be making uneven contributions and this is your opportunity to bring it to the attention of your tutor.
Assignment 1 (1 case study with linked questions) This assessment item will be presented in the form of 1 case study in the first half of the study period. These are open book problems and they will be conducted in groups of approximately 5 students. All groups will submit both the case study as well as answers to the two sets of linked questions. Specific details of the cases and their assessment model will be made available and posted to the unit website near the start of the study period. The written analyses (answers) should be about 4 x A4 typed pages in length (excluding references). The word count for each document may vary between 1,500 and 2,000 words but, when the questions are divided among the group members, the individual word counts should be around 400-500 words per student. You are also encouraged to use bullet points whenever possible, rather than lengthy descriptions or answers—but the bullets must contain enough information to explain their meaning.
9
Assignment 2 (1 case study with linked questions) This assessment item will be presented in the form of 1 case study with 2 sets of linked questions in the second half of the study period. All other details are the same as for assignment 1. What you and your group must do: for each of the 2 case studies and the sets of linked questions over the semester you will: 1. analyse the case and write a group report 2.
submit the report to your tutor
3. optionally assess yourself and your peers and email this form to your tutor
Participation Exercise This INDIVIDUAL piece of assessment will take the form of an online quiz. It will be held in week 8 and will be managed through the unit website. A URL will be sent to your university email account and you will be required to login to the quiz. You will have 24 hours to complete it. Please check the notice board for additional details.
Examination The end-of-study period examination will assess all topics covered in the unit. It will take the form of a series of short answer questions followed by an analysis of a case study. (See the general section of the website for a sample exam.) The Unit Coordinator reserves the right to (and may) fail students in the unit if they attain less than 50% in the examination. The main examination and the deferred exam are both ‘closed book’ exams, which means that you cannot take anything into the exam with you. Please also read the ‘Study Suggestions’ section in your Study guide for further advice on the examination.
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SUBMISSION AND RETURN OF ASSIGNMENTS ONLINE SUBMISSION For the 2 assignments (2 case study analyses and 2 sets of linked questions) in this unit, which represents all of the asynchronous material you need to submit, all students will be allocated to a group. Each group will be required to submit one copy of each of its own cases, prior to the due date, as an attachment to an email sent to the group’s tutor. You are advised to set your email so that it will request a receipt to provide evidence that your submission has been both submitted and received by your tutor. Please note: Assignments submitted by Australia Post or facsimile will not be accepted and the designated submission method (as detailed above) replaces the normally mandatory AssignIT submission process. (This is because the current version of AssignIT is unable to accept group submissions.)
Return of assignments. Assignments with their associated feedback forms and marks (see the end of this document) will be returned by email to each group by its tutor. Marks for the mid study period quiz will be posted to the unit website.
DUE DATE The due date refers to the date for submission of your case studies. This is the latest date that the assignment may be submitted and it may be submitted any time up until and no later than 5.00 pm Australian Central Standard Time on the due date.
ASSIGNMENT TURNAROUND TIME Our goal is that your assignments will normally be returned to you within 3 weeks of the date received.
FINAL GRADES Final grades are published approximately 4-6 weeks after the end of the study period and can be accessed at myUniSA.
EARLY RESULTS Students sometimes require their results by an earlier date for a specific purpose; for example, an application for a postgraduate program. To apply for an early result you need to send a written application to the Unit Coordinator with the relevant documentation; for example, your letter from VTAC indicating the deadline for applications. In these cases the university will try to meet the request—although it can't be guaranteed due to the logistics of exam papers being returned, availability of academic staff etc. Please note that requests for early release of final grades need to be submitted by Friday of week 12. Results cannot be supplied less than 3 weeks after the end of the study period.
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EXTENSIONS TO ASSIGNMENT DUE DATES The design of this unit means that it will not be possible to allow assignment extensions. (This is explained in the section on Group Work in the Details of Assessment section of this document).
ONLINE AT UNISA How do I find the online learning resources for my unit? One means of accessing your online learning resources is by going to myUniSA http://www.unisa.edu.au/myunisa, which is the UniSA web-based portal for studyrelated information and resources. For further details on myUniSA, please refer to the subsection below entitled ‘Student information via the Web: myUniSA’. Alternatively, you can access your online materials by going to the unit home page, which has been established on the UniSAnet system (UniSAnet is the online study environment at UniSA). To go to the unit home page, enter the unit code ACG 10 in the search field entitled ‘Area and Catalogue No’ on the following web page, and then click on the related search button: http://www.unisanet.unisa.edu.au/courses/ Once you reach the unit home page, if you check underneath the heading ‘Learning resources for this unit’, you will see a link to the Online learning resources. If you click on this link, you will be asked to enter your log-on details. If these details are correct, you will then be able to access the online learning resources.
Your UniSA username and password If you are a new student, at the start of the study period, you will receive a letter providing your username and password. Alternatively, the following information will enable you to work out these details.
Your username Your UniSA username is computer generated and is usually made up of: •
the first three letters of your family name;
•
plus the initials of your first and second names;
•
plus the code 01f (01 is numeric)
If your family name does not have three letters substitute a letter ‘y’. If you do not have a second name, substitute a letter ‘y’. For example, Chris Le. The username is: leycy01f (with no spaces between characters). See the notes below for username exceptions.
Your password Your password is computer generated to a default setting and is made up of •
the first four letters of your family name;
•
plus your day of birth;
•
plus your month of birth.
If your family name does not have four letters substitute a letter ‘x’. For example, Chris Le was born on 9 July 1980. Chris’s password is: lexx0907 Your password must be in lower case when accessing UniSAnet or myUniSA. 12
Important notes on your username and password •
For some students, your username may already be used by someone with a similar name. If this is case, the ending may be 02f, 03f, 04f, and so on. If you think you are doing everything else correctly, but you are still unable to log-on, then please contact the IT Help Desk (details below) to confirm the details of your username.
•
Your username and password will remain valid for the study period plus two months. Students who re-enrol in any unit in future study periods should, in the first instance, use their existing username and password.
Help—I can’t log-on! 1. Are you entering the correct username and password? 2. Are you a student currently enrolled in an OUA unit offered by the University of South Australia? If you are not sure of your enrolment status, contact Campus Central, Centre for Regional Engagement (Whyalla). 3. In some circumstances, such as when two or more students have a similar family name, you may not be able to enter your username and password using the above formulas. If you are definitely enrolled and still can’t log-on, then please contact the IT Help Desk (details below) to confirm the details of your username.
STUDENT INFORMATION VIA THE WEB: MYUNISA What is myUniSA? All students who are currently enrolled with UniSA have access to myUniSA, a webbased portal for study-related information and resources.
What information can I access? The information available through myUniSA includes the following: •
Links to online resources provided for your unit—unit home page, online learning resources, discussion forums, AssignIT etc.
•
Unit enrolments—unit code, unit value, study period and teaching school, etc.
•
Personal details—full name, date of birth, postal address and contact details.
•
Materials dispatch—dates products have been sent to you.
•
Assignment details—dates assignments have been submitted by AssignIT. Marks of assignments returned by AssignIT.
•
Exam timetables—for units in which you are currently enrolled.
•
Final grade—your overall final grade can be accessed online approximately 4-6 weeks after the end of the study period.
•
Access to your UniSA email account and library records.
Is myUniSA secure? Yes. You are the only person who can access your information in myUniSA as long as you: •
don’t share your username and password with anyone else; and also
•
close all Web browsers completely when you have finished using myUniSA.
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myUniSA also provides you with the option to change your password (see the link available on the initial log-on page). This is another way of keeping your account secure.
How do I log-on to myUniSA? 1. Go to the UniSA home page: http://www.unisa.edu.au 2. Click on the word 'myUniSA' on the menu bar at the top of the page. 3. You will then be taken to a 'Welcome to myUniSA' page. Click on the link on this page which says 'Log on to myUniSA'. 4. You will then be prompted with a ‘Username and Password’ pop-up window as below:
5. At the log-on screen enter your username and password. Enter all information in lower case. 6. Select ‘OK’.
What if the personal details information I find in myUniSA is incorrect? Change it straight away! It is very important that the information the University has about you and your study is correct. Having an incorrect address can mean you do not receive vital information from the University; being incorrectly enrolled can mean you will be charged an incorrect fee. If you need to change your contact details (address, phone number, etc), please refer to ‘Change of address’ in the ‘Campus Central, Centre for Regional Engagement (Whyalla)’ section of this Unit information. To change other information, contact the IT Help Desk (details below).
Help—I don’t understand some of the information I can see! Each screen in myUniSA has online help which explains the information displayed on the screen.
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Select the ‘Help’ button at the top of the screen to open the online help. (Select the X in the top right corner to close.) If you need further assistance, contact the IT Help Desk (details below).
EMAIL As part of the enrolment process, all students are issued with a University email account. Your email address is made up like this: (your username)@students.unisa.edu.au. Email is the designated form of contact for a number of UniSA administrative processes. These processes include: •
AssignIT. When using AssignIT to submit assignments, you will receive email notifications when assignments are submitted and/or returned.
•
Library. If you borrow books from the UniSA Library you will receive email notices about overdue items. Fees can apply to overdue items. For details, please refer to the Flexible Information Service website: http://www.library.unisa.edu.au/fds/
•
Other UniSA notices. From time to time, other sections of the University send out emails to all students (including OUA students). Some of these messages may be relevant to OUA students, but it is possible that some of these emails will not be directly relevant.
To obtain this information, it is recommended that you log-on to your University of South Australia email account on at least a weekly basis. Note: If you are unable to access your email, you should contact the IT Help Desk at the beginning of the study period.
Redirection of your UniSA email Your UniSA email account is the email address that we will use to contact you. We will not contact you using an alternative email address. If you would like to use a different or secondary email address to receive email, you can redirect your UniSA email to your home or work email address by using the Email Redirection application on myUniSA. Redirecting your UniSA email enables you to receive your UniSA email in your home or work inbox. For further information, please visit the ‘Email redirection’ webpage on the UniSA Information Strategy and Technology Services website: http://www.unisa.edu.au/ists/email/email_redirect.asp
How do I access my UniSA email account? You can access your email account through logging onto myUniSA. Alternatively, you can access your email by doing the following: 1. Go to the UniSA home page: http://www.unisa.edu.au/ 2. Click on the word ‘Email’ on the menu at the top of the page. 3. You will then be prompted with a ‘Username and Password’ pop-up window. •
Enter your username
•
Enter your password
•
Press your ‘Enter/Return’ key or select ‘OK’.
You should now have access to your UniSA email account.
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Assistance for accessing your email can be obtained at: http://www.unisa.edu.au/ists/Email/default.asp
IT HELP DESK Contact the IT Help Desk (http://www.unisa.edu.au/ists/ITHelpDesk/default.asp) if you are having difficulty accessing UniSAnet, myUniSA or your email account. IT Help Desk phones are monitored Monday through Friday 8.30 am to 9.00 pm Adelaide time. Phone:
(08) 8302 5000 1300 558 654 (price of a local call; mobiles may pay more) 61 8 8302 5000 (international callers)
INFORMATION ABOUT POLICIES AND PROCEDURES PERFORMANCE IN ASSESSMENT Your performance in a unit’s assessment will be given a grading notation. Graded or Non-graded modes of assessment may be used. Grade
Notation
High distinction
HD
Notational % 85–100
Distinction
D
75–84
Credit
C
65–74
Pass level 1
P1
55–64
Pass level 2
P2
50–54
Fail level 1
F1
40–49
Fail level 2
F2
below 40
Non-graded pass
NGP
50–100
Non-graded fail
F
below 50
Supplementary pass
SP
50
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Descriptor Outstanding performance on all learning outcomes Excellent performance on all learning outcomes High performance on all learning outcomes OR excellent performance on the majority of the learning outcomes Satisfactory performance on all learning outcomes OR high performance in some learning outcomes compensates for unsatisfactory performance on others, resulting in an overall satisfactory performance Satisfactory performance on the majority of learning outcomes Unsatisfactory performance on a number of learning outcomes OR failure to meet specified assessment requirements Unsatisfactory performance on the majority of learning outcomes Met specified assessment criteria to required standard Failed to meet specified assessment criteria to required standard Satisfactory performance on a supplementary assessment
ACADEMIC INTEGRITY UniSA aims to foster and preserve the scholarly values of curiosity, experimentation, critical appraisal and integrity and to foster these values in students. Throughout the learning experience, you are expected to adhere to high standards of academic integrity and honesty. Failure to do so may constitute academic misconduct (see section 9 of the Assessment policies and procedures manual at: http://www.unisa.edu.au/policies/manual/). Academic misconduct includes the following: •
Plagiarism (see below).
•
Breaches of the examination procedures in Section 6: Examination Procedures of the Assessment policies and procedures manual, presentation of data with respect to laboratory work, field trips or other work that has been copied, falsified or in other ways improperly obtained.
•
Inclusion of material in individual work that has involved significant assistance from another person, where such assistance is not expressly permitted in this booklet.
•
Falsification or misrepresentation of academic records.
•
Other actions that contravene the principles of academic integrity.
Plagiarism is a specific form of academic misconduct. Deliberate plagiarism is regarded as a serious act of academic misconduct. Plagiarism includes the following: a. direct copying of the work or data of other persons, from one or more sources, without clearly indicating the origin. This includes both paper-based and electronic sources of material from websites, books, articles, unpublished work such as theses, working papers, seminar and conference papers, internal reports, lecture notes or tapes, and visual materials such as photographs, drawings and designs b. using very close paraphrasing of sentences or whole clauses without due acknowledgement in the form of reference to the original work c. submitting another student's work in whole or in part, where such assistance is not expressly permitted in the Unit information d. use of another person's ideas, work or research data without acknowledgement e. submitting work that has been written by someone else on the student's behalf f.
copying computer files, algorithms or computer code without clearly indicating their origin
g. submitting work that has been derived, in whole or in part, from another student's work by a process of mechanical transformation (eg changing variable names in computer programs) h. in any way appropriating or imitating another's ideas and manner of expressing them where such assistance is not expressly permitted in the Unit information.
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Students' work may be checked for plagiarism using a variety of means, including text comparison software. Assignments checked electronically will be held in a database for future matching processes. More information about Academic integrity can be found in the Assessment policies and procedures manual at: http://www.unisa.edu.au/policies/manual or on the Learning Connection website at: http://www.unisanet.unisa.edu.au/learningconnection/student/studying/integrity.asp
UNIT COUNSELLING For this unit, there are a number of definite processes which need to be followed in order to obtain advice about administrative and academic matters. For all administrative queries, please contact Campus Central, Centre for Regional Engagement (Whyalla). This should be done by emailing your query to [email protected]. Additional contact details are provided in this Unit information in the section entitled ‘Campus Central, Centre for Regional Engagement (Whyalla)’. Alternatively, if you have a query about the academic content of the unit, you should post your query to the Discussion forum on the unit home page. The Unit Coordinator or one of the tutors for the unit will be checking this Discussion forum on a regular basis and will reply to your query. (Further information about the Discussion forum facility is provided in this Unit information in the section entitled ‘Learning Resources’.)
VARIATION TO ASSESSMENT TASKS Students may request a variance to assessment methods, tasks and timelines based on medical, compassionate or religious observance grounds, or community services. Such variations must be requested before or during the second teaching week or within 5 working days of the distribution of this Unit information. Variations requested after this date will need to be negotiated with the Unit Coordinator and may not be able to be accommodated.
RESUBMISSION There is no provision for resubmission of assignments, unless invited to do so by the Unit Coordinator.
DEFERRED EXAMS A deferred exam may be provided if a student can provide evidence of unexpected and exceptional grounds which prevented them from attending the final examination. This could be an accident, unexpected illness or bereavement. Applications for a deferred exam must be forwarded to the Examinations Officer no later than five working days after the scheduled examination date. The application should be a letter with attached relevant documentation, for example, an accident report from Emergency services. All unsupervised assignment items need to have been submitted to be eligible. Applications will be considered on a case-by-case basis by the Unit Coordinator.
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DEALING WITH FAILED ASSESSMENT It is possible to remedy failed assessment under special conditions. These are Supplementary Assessment for a failed course, Deferred Assessment because of medical, compassionate or religious grounds, and Special Consideration. Please note that there are special conditions and rules applying to Supplementary, Deferred and Special Consideration Assessment. If you are applying for consideration under these processes, you should ensure that you are familiar with all aspects, conditions and requirements of the provisions (section 7 of the Assessment policies and procedures manual http://www.unisa.edu.au/policies/manual/).
EXAMS Most undergraduate OUA units have exams in the week after the end of a study period. It is important that you read this information carefully. •
The University makes arrangements for students to sit their exams at approved exam centres. This includes all domestic and international students.
•
All exams are held during business hours.
•
Students are sent a letter with the details of the centre to attend in week 10.
•
The university pays the cost of the invigilation. However, students need to cover any transport costs. In nearly all cases the centre will be within reasonable proximity to your address.
•
Exams must be sat at the scheduled time and date. Only where a student has an exam scheduled at the same time with another institution are alternative arrangements negotiated. Students in this situation need to contact the Examination Officer by week 8.
•
You need to ensure that your registered address with the university is current and correct. The address used will be the one designated on myUniSA 5 weeks prior to you being contacted. The centre designation cannot be changed after week 8.
•
There will be a small number of students located in remote areas in which we do not have access to professional examination centres. In these situations, we will contact the students individually to discuss options for the supervision of their examinations.
•
Students who have a Disability Access Plan indicating special arrangements for their examinations should contact the Examinations Officer by the end of week 8 to ensure that the correct arrangements for their examination are in place.
•
If you wish to apply for Variations to standard requirements you should access the information in regard to criteria and the form that needs to be submitted from the OUA @ UniSA website at: http://www.unisa.edu.au/oua/
•
Please note: It is a complex task to arrange centres for large numbers of students in a diverse range of locations. It is not possible therefore to accommodate individual requests for preferred exam centres.
If you have any queries relating to exams, please contact the Examinations Office using the following contact details: Examinations Officer Phone: 1300 361 450 (price of a local call; mobiles may cost more) Email: [email protected]
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WITHDRAWAL OF STUDY Withdrawal The exact process for withdrawing from a unit depends on when you decide to withdraw.
Withdrawals before the OUA Census Date If you decide to withdraw from a unit before the OUA Census Date (end of week 3), you need to contact Open Universities Australia. Please note that withdrawals from an OUA unit prior to the Census Date are eligible for a partial refund. However, refunds are not possible after the Census Date, except when an application for special circumstances is approved by Open Universities Australia. For further information about withdrawing from a unit before the Census Date, please refer to the Open Universities Australia 2008 Handbook or contact Open Universities Australia.
Withdrawals after the OUA Census Date If you decide to withdraw from a unit after the OUA Census Date, please complete a ‘Withdrawal form’, and send it to Campus Central, Centre for Regional Engagement (Whyalla). A copy of this form can be downloaded from your unit home page or the OUA @ UniSA website at: http://www.unisa.edu.au/oua/. Withdrawals under this process can only be accepted when lodged by Friday of week 10 of the study period. To confirm a withdrawal using this process, you can check your myUniSA record for confirmation.
Grades for withdrawal A ‘W’ withdraw will be recorded on your academic record where notice of withdrawal has been received.
Assessments not completed If a withdrawal request has not been submitted by the Friday of week 10 and the required assessments have not been submitted or completed by the due or negotiated date an ‘N’ Fail grade will be recorded.
Deferrals From 2008 onwards, deferrals will no longer be available for units offered by UniSA through OUA.
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CAMPUS CENTRAL, CENTRE FOR REGIONAL ENGAGEMENT (WHYALLA) There are four main sources for accessing information in regard to administrative matters for study with OUA units offered by UniSA. These are as follows: 1. This Unit information booklet 2. The student portal myUniSA 3. OUA @ UniSA website at: http://www.unisa.edu.au/oua/ 4. Contact Campus Central, Centre for Regional Engagement (Whyalla)
Campus Central, Centre for Regional Engagement (Whyalla) contact details Phone: (08) 86476161 1300 361 450 (price of a local call; mobiles may cost more) 61 8 86476161 (international callers) Fax: (08) 86476082 Email: [email protected] Phones are attended during normal South Australian business hours. You may leave a voicemail message or fax or email at all other times.
CHANGE OF ADDRESS The University of South Australia (UniSA) does not update personal and contact details for Open Universities Australia (OUA) students. To update or correct your personal and contact details, please go to the Personal Details section of My Area on the OUA website, or contact the OUA office in Melbourne. OUA will then advise UniSA of your updated personal and contact details.
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OTHER SERVICES FOR STUDENTS UNIVERSITY OF SOUTH AUSTRALIA LIBRARY SERVICE As you are enrolled in a unit offered by the University of South Australia, you are entitled to access a range of services offered by the University Library. Offered through the Flexible Information Service, the aim of this service is to provide you with prompt and user-friendly access to databases, loans, photocopying and an information service. They can search for material on a specific topic if you do not have access to the Internet. Information about the full range of services available to you through the Library is available at http://www.library.unisa.edu.au/fds/ Address Flexible Information Service University of South Australia Library University of South Australia Mawson Lakes Boulevard Mawson Lakes South Australia 5095 Phone: 1300 137 659 (price of a local call; mobiles may pay more) 61 8 8302 6231 (international callers) Fax: (08) 8302 6699 61 8 8302 6699 (international callers) Email: [email protected]
DISABILITY SERVICES The University of South Australia has a formal commitment to encourage people to seek access to tertiary study. We take all reasonable steps to ensure that any benefits provided by the University are accessible to students with a disability. This commitment extends to students studying OUA units. There may also be entitlement to a variation or modification to standard assessment arrangements. Services are provided on an individual basis according to access requirements. Further information about disability services is available at: http://www.unisanet.unisa.edu.au/learningconnection/student/defaultdisability.asp Phone:
(08) 8302 4423 or 1300 657 144 (cost of a local call from anywhere in Australia)
Email:
[email protected]
Students with disabilities are entitled to be assessed in ways which ensure a fair opportunity to demonstrate their knowledge. Alternative assessment arrangements may be required to provide this opportunity. Policy for students with disabilities is available at: http://www.unisa.edu.au/policies/
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CONTACTING OPEN UNIVERSITIES AUSTRALIA Contact OUA if you intend to withdraw, have a study problem, need some advice or just want to talk to someone. OUA has a team of trained student advisers if you need: •
help choosing which units and modules you wish to study
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help processing your enrolment
•
information about pathways which are available for a range of qualifications
•
help with enrolling
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advice about eligibility for the FEE-HELP student loan scheme, credit transfer, or obtaining funds
•
to change your name
Phone:
(03) 8628 2555 1300 363 652 (price of a local call; mobiles may pay more) 61 3 8268 2555 (international callers)
Fax: (03) 8268 2955 Email: [email protected] Website: www.open.edu.au Postal Open Universities Australia GPO Box 5387 Melbourne Vic 3001
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ASSIGNMENT FEEDBACK FORM (EXAMPLE)
Assessment feedback Business Information Systems (INFS 1011) Student Name:_________________________ Student ID______________________ Assignment 1B – Case Study written report Maximum value = 10 marks Max. words required = 2000 (for the group) Due date for each case study in the web site calendar and in this booklet Key components of this assignment
Component Mark / Grade
Written case study report:
maximum possible marks = 6
–
Identifying the issues in the case
–
Recommendations and justification
–
Sources and referencing standards
–
Report presentation and layout quality
Answers to questions relating to the case study and the lecture material:
–
Correct answers
–
Extension to answers showing insight or alternative viewpoints
Comment
maximum possible marks = 4
Assignment grade/mark
The Graduate qualities being assessed by this assignment are indicated by an X: X GQ1: operate effectively with and upon a body of knowledge
X GQ5: are committed to ethical action and social responsibility
X GQ2: are prepared for lifelong learning
X GQ6: communicate effectively
X GQ3: are effective problem solvers
X GQ7: demonstrate an international perspective
X GQ4:can work both autonomously and collaboratively
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STUDY SCHEDULE—STUDY PERIOD 1, 2008 Week
Dates
Content/Work due
1
3–7 March
Groups created and case study methodology presented by tutor
2
10–14 March
3
17–21 March
4
24–28 March
5
31 March–4 April
6
7–11 April
7
14–18 April
8
21–25 April
Assignment 1A case study due 24 March
Assignment 1B case study due 14 April
Assignment 3 Participation exercise 23 April 9
28 April –2 May
10
5–9 May
Last week to withdraw Assignment 2A case study due 5 May
11
12–16 May
12
19–23 May
13
26–30 May
14
2–6 June
Assignment 2B case study due 19 May
Exam week
27
28
STUDY SCHEDULE—STUDY PERIOD 3, 2008 Week
Dates
Content/Work due
1
1–5 September
Groups created and case study methodology presented by tutor
2
8–12 September
3
15–19 September
4
22–26 September
5
29 Sept–3 October
6
6–10 October
7
13–17 October
8
20–24 October
Assignment 1A case study due 22 September
Assignment 1B case study due 13 October
Assignment 3 Participation exercise 22 October 9
27–31 October
10
3–7 November
Assignment 2A case study due 3 November Last week to withdraw
11
10–14 November
12
17–21 November
13
24–28 November
14
1–5 December
Assignment 2B case study due 17 November
Exam week
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ACG10/UI/01
2008
MANAGING THE DIGITAL ORGANISATION
UNIT INFORMATION
TERENCE BLACKBURN UNIT COORDINATOR
CONTENTS WELCOME UNIT OVERVIEW LEARNING RESOURCES INFORMATION ABOUT ASSESSMENT SUBMISSION AND RETURN OF ASSIGNMENTS EXTENSIONS TO ASSIGNMENT DUE DATES ONLINE AT UNISA INFORMATION ABOUT POLICIES AND PROCEDURES CAMPUS CENTRAL, CENTRE FOR REGIONAL ENGAGEMENT (WHYALLA) OTHER SERVICES FOR STUDENTS ASSIGNMENT FEEDBACK FORM (EXAMPLE) STUDY SCHEDULE
WELCOME Welcome to ACG10 - Managing the Digital Organisation. This is one of a number of core units that you need to take in your Bachelor of Accounting degree and it addresses issues that are of fundamental importance to any medium to large organisation or government department. Information Systems are essential pillars of business and government organisations. This is a discipline that is rapidly evolving and requires not only technical expertise but organisational knowledge for the design, development and management of useful systems. Underlying this change has been the changing perception and value of ‘information’. Information has become one of the most important assets of any organisation. Computer-based information systems are critical to organisations as they strive to make the most effective and efficient use of information. Indeed, most organisations could not exist in their present form without such systems. Moreover, many organisations now view computerised information systems and related communication technologies as vehicles for attaining a competitive advantage over their (global) rivals. Information Systems and Technology is no longer perceived as a cost to a business but an asset that is at the forefront of an organisation’s management and strategic thinking. In an introductory unit, it is impossible to address every facet of a subject and certainly not in any depth. More importantly, these units need to equip students with fundamental skills that allow them to critically understand and assess the future technological movements, problems and concepts that they will face in their professional careers. Without these skills (and continuing training), students risk their knowledge of information systems and technology becoming outdated. Furthermore, these skills are in increasingly demand from employers. This unit is neither solely a technology unit nor a business unit but a combination of both. We ask that students think about issues, topics, processes, techniques and approaches, rather than simply memorising textbook material. However, while some students may find that approach challenging, your efforts will be more than amply rewarded in both your further studies and your future careers. You should read the 1
remainder of this Unit information carefully as many student queries are answered in this guide. We look forward to working with you throughout the study period. Terence Blackburn Unit Coordinator Location: School of Computer & Information Science University of South Australia City West Campus SM1-24 27-29 North Terrace,
Adelaide 5000 Email: [email protected] Telephone: (08) 8302 0740 Fax: (08) 830 29190 Unit Coordinator home page: http://people.unisa.edu.au/terence.blackburn Information regarding this unit is available through my myUniSA: http://www.unisa.edu.au/myUniSA
School contact details University of South Australia City West Campus 27-29 North Terrace
Adelaide 5000 Telephone: (08) 8302 9173 Email: [email protected] Fax: (08) 8302 9190
UNIT OVERVIEW Value of unit:
1
8
of a full-time load
Offered in study periods 1 and 3, 2008
Unit statement Information Systems are essential for creating successful, competitive organisations, adding business value and creating useful products and services. Each year these organisations spend trillions of dollars globally on Information and Communications Technology, which is a critical component of Information Systems. How does this technology add value to the business and how can managers optimize the return on their investment? This unit investigates these questions and others through the use of real life case studies. These studies are based on real organisations with their
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problems and successes. The unit is taught with a focus on interaction and students finding solutions to problems.
How this unit relates to the award Managing the Digital Organisation is one of the core first level units in the OUA Bachelor of Accounting.
Prerequisites It is assumed that students have access to email and the Internet. No other prerequisites or assumed knowledge is necessary.
Aims Managing the Digital Organisation examines how organisations design, manage and use information systems and technology as important corporate resources. This examination occurs in the context of critical and analytical evaluation of the concepts, principles, processes, techniques and issues of modern computerised business information systems. There are two main aims in this unit: 1. to introduce students to case based learning and to use evidence to support their argumentation; 2. to introduce students to the important components of Information Systems and how they are used in organisations.
Objectives Students successfully completing Managing the Digital Organisation will be able to: 1. discuss the role of information systems and technology in society; 2. explain the operations of Information Systems and the role of technology, and how computerised Information Systems are developed, acquired or outsourced; 3. discuss the rationale and uses of database systems as well as understand concepts such as data warehousing and database mining; 4. discuss and critically analyse the uses of computer networks (including the Internet) within businesses, such as e-businesses; 5. discuss and critically analyse the changing role of information systems and technology in the achievement of business objectives from perspectives such as communication, collaboration, performance enhancement and strategy implementation; 6. understand the growing ethical and social issues in a digital firm including those with a global focus 7. apply a range of critical thinking and problem solving strategies to address business issues and problems.
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Content No.
Topic
1
Information Systems in Global Business Today
2
Global E-Business: How Businesses use Information Systems
3
Information Systems, Organizations and Strategy
4
Ethical and Social Issues in Information Systems
5
IT Infrastructure and Emerging Technologies
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Foundations of Business Intelligence: Databases and In formation Management
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Telecommunications, the Internet and Wireless Technology
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Securing Information Systems
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Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
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E-Commerce: Digital Markets, Digital Goods
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Managing Knowledge
12
Enhancing Decision Making
13
Managing Global Systems
Supervised assessment/exam This unit involves a supervised exam. Please be sure to read the section entitled ‘Exams’ under ‘Information about policies and procedures’ later in this Unit information. Alternatively, you can also access information about exam processes online at: http://www.unisa.edu.au/oua/
Study schedule A table outlining the unit structure and study schedule is printed at the back of this guide. Please refer to it for important information regarding due dates for assignments.
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LEARNING RESOURCES Materials dispatched for this unit Unit information Attention all students: important information
Online learning resources •
Topic notes and summaries
•
Assessment documentation
•
Miscellaneous information that will be provided via the unit website, course notice boards and a Frequently Asked Questions link.
•
Discussion forums
This unit is taught primarily online using material and activities posted to the unit website. The material posted to this website will include, for example, topic notes which are the same as topic notes used by your student peers who are studying the unit on a university campus, and case studies of real organisational problems. This material and related activities should be studied in conjunction with your online Study guide and textbook, and, if you are able to access them (see note below), the major references. You can access these online learning resources either through myUniSA at: http://www.unisa.edu.au/myunisa or from a link on the unit home page which has been established on the UniSAnet system (UniSAnet is the online study environment at UniSA). Please note: For further details on how to access and log-on to your online materials, please read the instructions provided later in this Unit information in the section entitled ‘Online at UniSA’.
Discussion forums As part of the Online learning resources for this unit, you will also be provided with access to an online discussion group. To access this facility, you need to go to the unit home page and then click on the link to the Discussion forum. You can use the discussion forum to discuss relevant academic or unit content issues with your Unit Manager and other students. The Unit Manager or your tutor will be checking the postings to the discussion forum on a regular basis and will reply to queries promptly. You will be required to engage in the online group discussions and this will form part of your assessment for the case studies. Please note: If you are posting a query to the Unit Manager, please check earlier messages to make sure that your query has not already been answered. Also, please note that administrative or personal queries should not be posted to the discussion forum. Rather they should be sent to Campus Central, Centre for Regional Engagement (Whyalla) by emailing [email protected].
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Set text You will need continual access to the following text in order to complete this unit. The library may hold only one copy of the nominated textbook and therefore you will need to acquire the book. Laudon, K. C. & Laudon, J.P. (2006). Management Information Systems. Managing the Digital Firm. (10th Ed.).: Prentice Hall NJ ISBN=9781741037081 in Australia ISBN=9780132337748 in Asia
Text supplier (Unibooks) OUA has established a textbook supply service through Unibooks. Further information is available from the Open Universities Australia 2008 Handbook, and OUA website at www.open.edu.au You can order textbooks by contacting Unibooks: Phone:
(08) 8223 4366 1800 447 313 (price of a local call; mobiles may pay more) 61 8 8223 4366 (international callers)
Fax: (08) 08 8223 4876 Email: [email protected] WWW: www.unibooks.com.au Postal address: Unibooks University of Adelaide Gate 10 Victoria Drive Adelaide SA 5005
Major references Whilst it is in your interests to purchase the unit textbook (especially since the main exam is open book), you do not need to purchase the following books. However, if you are able to access some or all of these books, they may prove helpful to your understanding of the unit material. 1. Haag, S, Cummings, M & McCubbrey, D.J. (2005) Management Information Systems for the Information Age (5th Ed.). Boston, USA: McGraw Hill. 2. Haag, S, Baltzan, P. & Phillips A. (2006) Business Driven Technology. Boston: McGraw Hill Irwin. 3. Jessup, L & Valacich, J. (2006) Information Systems Today. Why IS Matters (2nd Ed.). NJ: Prentice Hall. 4. Oz, E. (2004) Management Information Systems (4th Ed.). Boston: Course Technology. 5. Turban, E., Leidner, D., McLean, E. & Wetherbe, J. (2006) Information Technology for Management (5th Ed.). NJ: John Wiley & Sons.
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Learning Connection resources You can access a wide range of study skills resources from the UniSA Learning Connection website. In particular, the following specific sections of this website are recommended:
Studying at UniSA http://www.unisanet.unisa.edu.au/learningconnection/student/studying/default.asp This section provides links to a wide range of online resources which have been designed to help you develop and enhance the general learning skills you require for successful study.
Referencing (and avoiding plagiarism) http://www.unisanet.unisa.edu.au/learningconnection/student/studying/ referencing.asp Adopting a correct approach to referencing (and avoiding plagiarism) are key issues which need to be addressed by students undertaking assignments at university level. Therefore, we recommend that you spend some time working through the various guides incorporated in this section of the Learning Connection website.
Referencing using the Harvard author-date system http://www.unisanet.unisa.edu.au/learningconnection/student/learningAdvisors/docu ments/harvard-referencing.pdf This downloadable file is located in the Referencing section of the Learning Connection website. It provides detailed information about how to reference correctly using the Harvard author-date system. Please note: A number of the pages and downloadable files on the UniSA Learning Connection website refer students to contact staff from the Learning Connection if they need further assistance with their studies. Unfortunately, this option is not available to students enrolled through Open Universities Australia. However, you are encouraged to make use of those resources which are available online as part of the Learning Connection website, and which are relevant to your studies.
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INFORMATION ABOUT ASSESSMENT ASSESSMENT SUMMARY Assignment 1 (parts A & B) Supervised Graded Weighting: Length: Due dates:
No Yes 20% (2 x 10%) 1 case study in the first half of the study period with linked questions Monday of weeks 4 and 7
Assignment 2 (parts A & B) Supervised Graded Weighting: Length: Due date:
No Yes 20% (2 x 10%) 1 case study in the second half of the study period with linked questions Monday of weeks 10 and 12
Participation Exercise Supervised Graded Weighting: Length: Due date:
No Yes 10% Quiz Wednesday of week 8
Exam Supervised Graded Weighting: Duration: Date:
Yes Yes 50% 2 hours and 30 minutes The exam will be held during week 14.
Note about specific due dates Information relating to specific due dates can be found in the ‘Study Schedule’ pages included at the back of this Unit information.
Penalties The Unit Coordinator reserves the right to award zero (0) marks for any piece of assessment not handed in by the due date. There are no extensions in any circumstances.
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DETAILS OF ASSESSMENT Please note that whilst students may achieve an overall aggregate mark (for all assessment items combined) in excess of 50%, the Unit Coordinator reserves the right to fail students if they do not submit (all parts of) Assignment 1 or Assignment 2 or achieve less than 40% of the assessment weighting in one of the assignments or less than 50% in the final examination. All assessment items are mandatory for all students. All assessment items, except the final examination, are to be submitted electronically in a manner that will be detailed for each assessment item separately. Details of these submission processes will be made available (on the unit website) at appropriate times. Printed, faxed or posted assignments will not be accepted. The 4 parts of Assignments 1 & 2 are due by the submission dates noted in the calendar at the end of this document. As these assessment items are to be submitted electronically (in an on-line manner) the date and time of sending these items and receipt by the university should be the same.
Group Work All students will be allocated to groups for the analyses of the two case studies. The cases will be submitted and assessed as a piece of group work and all groups must submit on or before the due dates. Due to the structure of the assignment processes it is not possible to allow extensions to the due dates for the submission of the case studies. More details on how the group work will be conducted can be found on the Unit website.
Optional Self Assessment / Peer Assessment You have the option of assessing your own work as well as that of the other members of your group. They may also be assessing you and the other members of your group, as well as assessing their own performance. To complete this assessment process, you must complete the appropriate form and email it individually to your tutor after each set of questions and related case study. This means that you will have the option of submitting four self/peer assessment forms over the study period. This mark may influence your tutor’s group mark to arrive at the final mark for each of the four assignments. The reason for this procedure is that members of the group may be making uneven contributions and this is your opportunity to bring it to the attention of your tutor.
Assignment 1 (1 case study with linked questions) This assessment item will be presented in the form of 1 case study in the first half of the study period. These are open book problems and they will be conducted in groups of approximately 5 students. All groups will submit both the case study as well as answers to the two sets of linked questions. Specific details of the cases and their assessment model will be made available and posted to the unit website near the start of the study period. The written analyses (answers) should be about 4 x A4 typed pages in length (excluding references). The word count for each document may vary between 1,500 and 2,000 words but, when the questions are divided among the group members, the individual word counts should be around 400-500 words per student. You are also encouraged to use bullet points whenever possible, rather than lengthy descriptions or answers—but the bullets must contain enough information to explain their meaning.
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Assignment 2 (1 case study with linked questions) This assessment item will be presented in the form of 1 case study with 2 sets of linked questions in the second half of the study period. All other details are the same as for assignment 1. What you and your group must do: for each of the 2 case studies and the sets of linked questions over the semester you will: 1. analyse the case and write a group report 2.
submit the report to your tutor
3. optionally assess yourself and your peers and email this form to your tutor
Participation Exercise This INDIVIDUAL piece of assessment will take the form of an online quiz. It will be held in week 8 and will be managed through the unit website. A URL will be sent to your university email account and you will be required to login to the quiz. You will have 24 hours to complete it. Please check the notice board for additional details.
Examination The end-of-study period examination will assess all topics covered in the unit. It will take the form of a series of short answer questions followed by an analysis of a case study. (See the general section of the website for a sample exam.) The Unit Coordinator reserves the right to (and may) fail students in the unit if they attain less than 50% in the examination. The main examination and the deferred exam are both ‘closed book’ exams, which means that you cannot take anything into the exam with you. Please also read the ‘Study Suggestions’ section in your Study guide for further advice on the examination.
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SUBMISSION AND RETURN OF ASSIGNMENTS ONLINE SUBMISSION For the 2 assignments (2 case study analyses and 2 sets of linked questions) in this unit, which represents all of the asynchronous material you need to submit, all students will be allocated to a group. Each group will be required to submit one copy of each of its own cases, prior to the due date, as an attachment to an email sent to the group’s tutor. You are advised to set your email so that it will request a receipt to provide evidence that your submission has been both submitted and received by your tutor. Please note: Assignments submitted by Australia Post or facsimile will not be accepted and the designated submission method (as detailed above) replaces the normally mandatory AssignIT submission process. (This is because the current version of AssignIT is unable to accept group submissions.)
Return of assignments. Assignments with their associated feedback forms and marks (see the end of this document) will be returned by email to each group by its tutor. Marks for the mid study period quiz will be posted to the unit website.
DUE DATE The due date refers to the date for submission of your case studies. This is the latest date that the assignment may be submitted and it may be submitted any time up until and no later than 5.00 pm Australian Central Standard Time on the due date.
ASSIGNMENT TURNAROUND TIME Our goal is that your assignments will normally be returned to you within 3 weeks of the date received.
FINAL GRADES Final grades are published approximately 4-6 weeks after the end of the study period and can be accessed at myUniSA.
EARLY RESULTS Students sometimes require their results by an earlier date for a specific purpose; for example, an application for a postgraduate program. To apply for an early result you need to send a written application to the Unit Coordinator with the relevant documentation; for example, your letter from VTAC indicating the deadline for applications. In these cases the university will try to meet the request—although it can't be guaranteed due to the logistics of exam papers being returned, availability of academic staff etc. Please note that requests for early release of final grades need to be submitted by Friday of week 12. Results cannot be supplied less than 3 weeks after the end of the study period.
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EXTENSIONS TO ASSIGNMENT DUE DATES The design of this unit means that it will not be possible to allow assignment extensions. (This is explained in the section on Group Work in the Details of Assessment section of this document).
ONLINE AT UNISA How do I find the online learning resources for my unit? One means of accessing your online learning resources is by going to myUniSA http://www.unisa.edu.au/myunisa, which is the UniSA web-based portal for studyrelated information and resources. For further details on myUniSA, please refer to the subsection below entitled ‘Student information via the Web: myUniSA’. Alternatively, you can access your online materials by going to the unit home page, which has been established on the UniSAnet system (UniSAnet is the online study environment at UniSA). To go to the unit home page, enter the unit code ACG 10 in the search field entitled ‘Area and Catalogue No’ on the following web page, and then click on the related search button: http://www.unisanet.unisa.edu.au/courses/ Once you reach the unit home page, if you check underneath the heading ‘Learning resources for this unit’, you will see a link to the Online learning resources. If you click on this link, you will be asked to enter your log-on details. If these details are correct, you will then be able to access the online learning resources.
Your UniSA username and password If you are a new student, at the start of the study period, you will receive a letter providing your username and password. Alternatively, the following information will enable you to work out these details.
Your username Your UniSA username is computer generated and is usually made up of: •
the first three letters of your family name;
•
plus the initials of your first and second names;
•
plus the code 01f (01 is numeric)
If your family name does not have three letters substitute a letter ‘y’. If you do not have a second name, substitute a letter ‘y’. For example, Chris Le. The username is: leycy01f (with no spaces between characters). See the notes below for username exceptions.
Your password Your password is computer generated to a default setting and is made up of •
the first four letters of your family name;
•
plus your day of birth;
•
plus your month of birth.
If your family name does not have four letters substitute a letter ‘x’. For example, Chris Le was born on 9 July 1980. Chris’s password is: lexx0907 Your password must be in lower case when accessing UniSAnet or myUniSA. 12
Important notes on your username and password •
For some students, your username may already be used by someone with a similar name. If this is case, the ending may be 02f, 03f, 04f, and so on. If you think you are doing everything else correctly, but you are still unable to log-on, then please contact the IT Help Desk (details below) to confirm the details of your username.
•
Your username and password will remain valid for the study period plus two months. Students who re-enrol in any unit in future study periods should, in the first instance, use their existing username and password.
Help—I can’t log-on! 1. Are you entering the correct username and password? 2. Are you a student currently enrolled in an OUA unit offered by the University of South Australia? If you are not sure of your enrolment status, contact Campus Central, Centre for Regional Engagement (Whyalla). 3. In some circumstances, such as when two or more students have a similar family name, you may not be able to enter your username and password using the above formulas. If you are definitely enrolled and still can’t log-on, then please contact the IT Help Desk (details below) to confirm the details of your username.
STUDENT INFORMATION VIA THE WEB: MYUNISA What is myUniSA? All students who are currently enrolled with UniSA have access to myUniSA, a webbased portal for study-related information and resources.
What information can I access? The information available through myUniSA includes the following: •
Links to online resources provided for your unit—unit home page, online learning resources, discussion forums, AssignIT etc.
•
Unit enrolments—unit code, unit value, study period and teaching school, etc.
•
Personal details—full name, date of birth, postal address and contact details.
•
Materials dispatch—dates products have been sent to you.
•
Assignment details—dates assignments have been submitted by AssignIT. Marks of assignments returned by AssignIT.
•
Exam timetables—for units in which you are currently enrolled.
•
Final grade—your overall final grade can be accessed online approximately 4-6 weeks after the end of the study period.
•
Access to your UniSA email account and library records.
Is myUniSA secure? Yes. You are the only person who can access your information in myUniSA as long as you: •
don’t share your username and password with anyone else; and also
•
close all Web browsers completely when you have finished using myUniSA.
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myUniSA also provides you with the option to change your password (see the link available on the initial log-on page). This is another way of keeping your account secure.
How do I log-on to myUniSA? 1. Go to the UniSA home page: http://www.unisa.edu.au 2. Click on the word 'myUniSA' on the menu bar at the top of the page. 3. You will then be taken to a 'Welcome to myUniSA' page. Click on the link on this page which says 'Log on to myUniSA'. 4. You will then be prompted with a ‘Username and Password’ pop-up window as below:
5. At the log-on screen enter your username and password. Enter all information in lower case. 6. Select ‘OK’.
What if the personal details information I find in myUniSA is incorrect? Change it straight away! It is very important that the information the University has about you and your study is correct. Having an incorrect address can mean you do not receive vital information from the University; being incorrectly enrolled can mean you will be charged an incorrect fee. If you need to change your contact details (address, phone number, etc), please refer to ‘Change of address’ in the ‘Campus Central, Centre for Regional Engagement (Whyalla)’ section of this Unit information. To change other information, contact the IT Help Desk (details below).
Help—I don’t understand some of the information I can see! Each screen in myUniSA has online help which explains the information displayed on the screen.
14
Select the ‘Help’ button at the top of the screen to open the online help. (Select the X in the top right corner to close.) If you need further assistance, contact the IT Help Desk (details below).
EMAIL As part of the enrolment process, all students are issued with a University email account. Your email address is made up like this: (your username)@students.unisa.edu.au. Email is the designated form of contact for a number of UniSA administrative processes. These processes include: •
AssignIT. When using AssignIT to submit assignments, you will receive email notifications when assignments are submitted and/or returned.
•
Library. If you borrow books from the UniSA Library you will receive email notices about overdue items. Fees can apply to overdue items. For details, please refer to the Flexible Information Service website: http://www.library.unisa.edu.au/fds/
•
Other UniSA notices. From time to time, other sections of the University send out emails to all students (including OUA students). Some of these messages may be relevant to OUA students, but it is possible that some of these emails will not be directly relevant.
To obtain this information, it is recommended that you log-on to your University of South Australia email account on at least a weekly basis. Note: If you are unable to access your email, you should contact the IT Help Desk at the beginning of the study period.
Redirection of your UniSA email Your UniSA email account is the email address that we will use to contact you. We will not contact you using an alternative email address. If you would like to use a different or secondary email address to receive email, you can redirect your UniSA email to your home or work email address by using the Email Redirection application on myUniSA. Redirecting your UniSA email enables you to receive your UniSA email in your home or work inbox. For further information, please visit the ‘Email redirection’ webpage on the UniSA Information Strategy and Technology Services website: http://www.unisa.edu.au/ists/email/email_redirect.asp
How do I access my UniSA email account? You can access your email account through logging onto myUniSA. Alternatively, you can access your email by doing the following: 1. Go to the UniSA home page: http://www.unisa.edu.au/ 2. Click on the word ‘Email’ on the menu at the top of the page. 3. You will then be prompted with a ‘Username and Password’ pop-up window. •
Enter your username
•
Enter your password
•
Press your ‘Enter/Return’ key or select ‘OK’.
You should now have access to your UniSA email account.
15
Assistance for accessing your email can be obtained at: http://www.unisa.edu.au/ists/Email/default.asp
IT HELP DESK Contact the IT Help Desk (http://www.unisa.edu.au/ists/ITHelpDesk/default.asp) if you are having difficulty accessing UniSAnet, myUniSA or your email account. IT Help Desk phones are monitored Monday through Friday 8.30 am to 9.00 pm Adelaide time. Phone:
(08) 8302 5000 1300 558 654 (price of a local call; mobiles may pay more) 61 8 8302 5000 (international callers)
INFORMATION ABOUT POLICIES AND PROCEDURES PERFORMANCE IN ASSESSMENT Your performance in a unit’s assessment will be given a grading notation. Graded or Non-graded modes of assessment may be used. Grade
Notation
High distinction
HD
Notational % 85–100
Distinction
D
75–84
Credit
C
65–74
Pass level 1
P1
55–64
Pass level 2
P2
50–54
Fail level 1
F1
40–49
Fail level 2
F2
below 40
Non-graded pass
NGP
50–100
Non-graded fail
F
below 50
Supplementary pass
SP
50
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Descriptor Outstanding performance on all learning outcomes Excellent performance on all learning outcomes High performance on all learning outcomes OR excellent performance on the majority of the learning outcomes Satisfactory performance on all learning outcomes OR high performance in some learning outcomes compensates for unsatisfactory performance on others, resulting in an overall satisfactory performance Satisfactory performance on the majority of learning outcomes Unsatisfactory performance on a number of learning outcomes OR failure to meet specified assessment requirements Unsatisfactory performance on the majority of learning outcomes Met specified assessment criteria to required standard Failed to meet specified assessment criteria to required standard Satisfactory performance on a supplementary assessment
ACADEMIC INTEGRITY UniSA aims to foster and preserve the scholarly values of curiosity, experimentation, critical appraisal and integrity and to foster these values in students. Throughout the learning experience, you are expected to adhere to high standards of academic integrity and honesty. Failure to do so may constitute academic misconduct (see section 9 of the Assessment policies and procedures manual at: http://www.unisa.edu.au/policies/manual/). Academic misconduct includes the following: •
Plagiarism (see below).
•
Breaches of the examination procedures in Section 6: Examination Procedures of the Assessment policies and procedures manual, presentation of data with respect to laboratory work, field trips or other work that has been copied, falsified or in other ways improperly obtained.
•
Inclusion of material in individual work that has involved significant assistance from another person, where such assistance is not expressly permitted in this booklet.
•
Falsification or misrepresentation of academic records.
•
Other actions that contravene the principles of academic integrity.
Plagiarism is a specific form of academic misconduct. Deliberate plagiarism is regarded as a serious act of academic misconduct. Plagiarism includes the following: a. direct copying of the work or data of other persons, from one or more sources, without clearly indicating the origin. This includes both paper-based and electronic sources of material from websites, books, articles, unpublished work such as theses, working papers, seminar and conference papers, internal reports, lecture notes or tapes, and visual materials such as photographs, drawings and designs b. using very close paraphrasing of sentences or whole clauses without due acknowledgement in the form of reference to the original work c. submitting another student's work in whole or in part, where such assistance is not expressly permitted in the Unit information d. use of another person's ideas, work or research data without acknowledgement e. submitting work that has been written by someone else on the student's behalf f.
copying computer files, algorithms or computer code without clearly indicating their origin
g. submitting work that has been derived, in whole or in part, from another student's work by a process of mechanical transformation (eg changing variable names in computer programs) h. in any way appropriating or imitating another's ideas and manner of expressing them where such assistance is not expressly permitted in the Unit information.
17
Students' work may be checked for plagiarism using a variety of means, including text comparison software. Assignments checked electronically will be held in a database for future matching processes. More information about Academic integrity can be found in the Assessment policies and procedures manual at: http://www.unisa.edu.au/policies/manual or on the Learning Connection website at: http://www.unisanet.unisa.edu.au/learningconnection/student/studying/integrity.asp
UNIT COUNSELLING For this unit, there are a number of definite processes which need to be followed in order to obtain advice about administrative and academic matters. For all administrative queries, please contact Campus Central, Centre for Regional Engagement (Whyalla). This should be done by emailing your query to [email protected]. Additional contact details are provided in this Unit information in the section entitled ‘Campus Central, Centre for Regional Engagement (Whyalla)’. Alternatively, if you have a query about the academic content of the unit, you should post your query to the Discussion forum on the unit home page. The Unit Coordinator or one of the tutors for the unit will be checking this Discussion forum on a regular basis and will reply to your query. (Further information about the Discussion forum facility is provided in this Unit information in the section entitled ‘Learning Resources’.)
VARIATION TO ASSESSMENT TASKS Students may request a variance to assessment methods, tasks and timelines based on medical, compassionate or religious observance grounds, or community services. Such variations must be requested before or during the second teaching week or within 5 working days of the distribution of this Unit information. Variations requested after this date will need to be negotiated with the Unit Coordinator and may not be able to be accommodated.
RESUBMISSION There is no provision for resubmission of assignments, unless invited to do so by the Unit Coordinator.
DEFERRED EXAMS A deferred exam may be provided if a student can provide evidence of unexpected and exceptional grounds which prevented them from attending the final examination. This could be an accident, unexpected illness or bereavement. Applications for a deferred exam must be forwarded to the Examinations Officer no later than five working days after the scheduled examination date. The application should be a letter with attached relevant documentation, for example, an accident report from Emergency services. All unsupervised assignment items need to have been submitted to be eligible. Applications will be considered on a case-by-case basis by the Unit Coordinator.
18
DEALING WITH FAILED ASSESSMENT It is possible to remedy failed assessment under special conditions. These are Supplementary Assessment for a failed course, Deferred Assessment because of medical, compassionate or religious grounds, and Special Consideration. Please note that there are special conditions and rules applying to Supplementary, Deferred and Special Consideration Assessment. If you are applying for consideration under these processes, you should ensure that you are familiar with all aspects, conditions and requirements of the provisions (section 7 of the Assessment policies and procedures manual http://www.unisa.edu.au/policies/manual/).
EXAMS Most undergraduate OUA units have exams in the week after the end of a study period. It is important that you read this information carefully. •
The University makes arrangements for students to sit their exams at approved exam centres. This includes all domestic and international students.
•
All exams are held during business hours.
•
Students are sent a letter with the details of the centre to attend in week 10.
•
The university pays the cost of the invigilation. However, students need to cover any transport costs. In nearly all cases the centre will be within reasonable proximity to your address.
•
Exams must be sat at the scheduled time and date. Only where a student has an exam scheduled at the same time with another institution are alternative arrangements negotiated. Students in this situation need to contact the Examination Officer by week 8.
•
You need to ensure that your registered address with the university is current and correct. The address used will be the one designated on myUniSA 5 weeks prior to you being contacted. The centre designation cannot be changed after week 8.
•
There will be a small number of students located in remote areas in which we do not have access to professional examination centres. In these situations, we will contact the students individually to discuss options for the supervision of their examinations.
•
Students who have a Disability Access Plan indicating special arrangements for their examinations should contact the Examinations Officer by the end of week 8 to ensure that the correct arrangements for their examination are in place.
•
If you wish to apply for Variations to standard requirements you should access the information in regard to criteria and the form that needs to be submitted from the OUA @ UniSA website at: http://www.unisa.edu.au/oua/
•
Please note: It is a complex task to arrange centres for large numbers of students in a diverse range of locations. It is not possible therefore to accommodate individual requests for preferred exam centres.
If you have any queries relating to exams, please contact the Examinations Office using the following contact details: Examinations Officer Phone: 1300 361 450 (price of a local call; mobiles may cost more) Email: [email protected]
19
WITHDRAWAL OF STUDY Withdrawal The exact process for withdrawing from a unit depends on when you decide to withdraw.
Withdrawals before the OUA Census Date If you decide to withdraw from a unit before the OUA Census Date (end of week 3), you need to contact Open Universities Australia. Please note that withdrawals from an OUA unit prior to the Census Date are eligible for a partial refund. However, refunds are not possible after the Census Date, except when an application for special circumstances is approved by Open Universities Australia. For further information about withdrawing from a unit before the Census Date, please refer to the Open Universities Australia 2008 Handbook or contact Open Universities Australia.
Withdrawals after the OUA Census Date If you decide to withdraw from a unit after the OUA Census Date, please complete a ‘Withdrawal form’, and send it to Campus Central, Centre for Regional Engagement (Whyalla). A copy of this form can be downloaded from your unit home page or the OUA @ UniSA website at: http://www.unisa.edu.au/oua/. Withdrawals under this process can only be accepted when lodged by Friday of week 10 of the study period. To confirm a withdrawal using this process, you can check your myUniSA record for confirmation.
Grades for withdrawal A ‘W’ withdraw will be recorded on your academic record where notice of withdrawal has been received.
Assessments not completed If a withdrawal request has not been submitted by the Friday of week 10 and the required assessments have not been submitted or completed by the due or negotiated date an ‘N’ Fail grade will be recorded.
Deferrals From 2008 onwards, deferrals will no longer be available for units offered by UniSA through OUA.
20
CAMPUS CENTRAL, CENTRE FOR REGIONAL ENGAGEMENT (WHYALLA) There are four main sources for accessing information in regard to administrative matters for study with OUA units offered by UniSA. These are as follows: 1. This Unit information booklet 2. The student portal myUniSA 3. OUA @ UniSA website at: http://www.unisa.edu.au/oua/ 4. Contact Campus Central, Centre for Regional Engagement (Whyalla)
Campus Central, Centre for Regional Engagement (Whyalla) contact details Phone: (08) 86476161 1300 361 450 (price of a local call; mobiles may cost more) 61 8 86476161 (international callers) Fax: (08) 86476082 Email: [email protected] Phones are attended during normal South Australian business hours. You may leave a voicemail message or fax or email at all other times.
CHANGE OF ADDRESS The University of South Australia (UniSA) does not update personal and contact details for Open Universities Australia (OUA) students. To update or correct your personal and contact details, please go to the Personal Details section of My Area on the OUA website, or contact the OUA office in Melbourne. OUA will then advise UniSA of your updated personal and contact details.
21
OTHER SERVICES FOR STUDENTS UNIVERSITY OF SOUTH AUSTRALIA LIBRARY SERVICE As you are enrolled in a unit offered by the University of South Australia, you are entitled to access a range of services offered by the University Library. Offered through the Flexible Information Service, the aim of this service is to provide you with prompt and user-friendly access to databases, loans, photocopying and an information service. They can search for material on a specific topic if you do not have access to the Internet. Information about the full range of services available to you through the Library is available at http://www.library.unisa.edu.au/fds/ Address Flexible Information Service University of South Australia Library University of South Australia Mawson Lakes Boulevard Mawson Lakes South Australia 5095 Phone: 1300 137 659 (price of a local call; mobiles may pay more) 61 8 8302 6231 (international callers) Fax: (08) 8302 6699 61 8 8302 6699 (international callers) Email: [email protected]
DISABILITY SERVICES The University of South Australia has a formal commitment to encourage people to seek access to tertiary study. We take all reasonable steps to ensure that any benefits provided by the University are accessible to students with a disability. This commitment extends to students studying OUA units. There may also be entitlement to a variation or modification to standard assessment arrangements. Services are provided on an individual basis according to access requirements. Further information about disability services is available at: http://www.unisanet.unisa.edu.au/learningconnection/student/defaultdisability.asp Phone:
(08) 8302 4423 or 1300 657 144 (cost of a local call from anywhere in Australia)
Email:
[email protected]
Students with disabilities are entitled to be assessed in ways which ensure a fair opportunity to demonstrate their knowledge. Alternative assessment arrangements may be required to provide this opportunity. Policy for students with disabilities is available at: http://www.unisa.edu.au/policies/
22
CONTACTING OPEN UNIVERSITIES AUSTRALIA Contact OUA if you intend to withdraw, have a study problem, need some advice or just want to talk to someone. OUA has a team of trained student advisers if you need: •
help choosing which units and modules you wish to study
•
help processing your enrolment
•
information about pathways which are available for a range of qualifications
•
help with enrolling
•
advice about eligibility for the FEE-HELP student loan scheme, credit transfer, or obtaining funds
•
to change your name
Phone:
(03) 8628 2555 1300 363 652 (price of a local call; mobiles may pay more) 61 3 8268 2555 (international callers)
Fax: (03) 8268 2955 Email: [email protected] Website: www.open.edu.au Postal Open Universities Australia GPO Box 5387 Melbourne Vic 3001
23
24
ASSIGNMENT FEEDBACK FORM (EXAMPLE)
Assessment feedback Business Information Systems (INFS 1011) Student Name:_________________________ Student ID______________________ Assignment 1B – Case Study written report Maximum value = 10 marks Max. words required = 2000 (for the group) Due date for each case study in the web site calendar and in this booklet Key components of this assignment
Component Mark / Grade
Written case study report:
maximum possible marks = 6
–
Identifying the issues in the case
–
Recommendations and justification
–
Sources and referencing standards
–
Report presentation and layout quality
Answers to questions relating to the case study and the lecture material:
–
Correct answers
–
Extension to answers showing insight or alternative viewpoints
Comment
maximum possible marks = 4
Assignment grade/mark
The Graduate qualities being assessed by this assignment are indicated by an X: X GQ1: operate effectively with and upon a body of knowledge
X GQ5: are committed to ethical action and social responsibility
X GQ2: are prepared for lifelong learning
X GQ6: communicate effectively
X GQ3: are effective problem solvers
X GQ7: demonstrate an international perspective
X GQ4:can work both autonomously and collaboratively
25
26
STUDY SCHEDULE—STUDY PERIOD 1, 2008 Week
Dates
Content/Work due
1
3–7 March
Groups created and case study methodology presented by tutor
2
10–14 March
3
17–21 March
4
24–28 March
5
31 March–4 April
6
7–11 April
7
14–18 April
8
21–25 April
Assignment 1A case study due 24 March
Assignment 1B case study due 14 April
Assignment 3 Participation exercise 23 April 9
28 April –2 May
10
5–9 May
Last week to withdraw Assignment 2A case study due 5 May
11
12–16 May
12
19–23 May
13
26–30 May
14
2–6 June
Assignment 2B case study due 19 May
Exam week
27
28
STUDY SCHEDULE—STUDY PERIOD 3, 2008 Week
Dates
Content/Work due
1
1–5 September
Groups created and case study methodology presented by tutor
2
8–12 September
3
15–19 September
4
22–26 September
5
29 Sept–3 October
6
6–10 October
7
13–17 October
8
20–24 October
Assignment 1A case study due 22 September
Assignment 1B case study due 13 October
Assignment 3 Participation exercise 22 October 9
27–31 October
10
3–7 November
Assignment 2A case study due 3 November Last week to withdraw
11
10–14 November
12
17–21 November
13
24–28 November
14
1–5 December
Assignment 2B case study due 17 November
Exam week
29
ACG10/UI/01
2008
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