6 Work Culture

WORK CULTURE - A Definition The “work culture” of an organization is a product of its history, traditions, values and vision. “a pattern of basic group assumptions that has worked well enough to be considered valid, and, therefore, is taught to new members as the correct way to perceive, think and feel.”

Key values of Work Culture

Accountability Adaptability Collaboration Collegiality Commitment Continuous Quality Improvement Courtesy and Respect Diversity Effective Communication Empowerment Equity Excellence

Flexibility Good Morale Innovation Professionalism Quality Recognition and Rewards Risk – Talking Scholarship Service – Orientation Stewardship over Self – Interest Trust

Developing Positive Work Culture Objective 

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To develop familiarity with factors influencing work culture in Indian organizations To appreciate the use of measurement of work culture To develop skills and values for developing work culture To analyze relationship between work culture and performance of department/organization

For: Executives of various functional areas at senior and middle levels in Public Sector/Private sector/Government/Cooperative, who have a commitment for achieving result as well as higher productivity through people

Contents 

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Understanding Work Related Behaviour and Components of Work Culture Work Culture; Individual and Interpersonal Issues Tools for Developing Work Culture Leadership and Team Building Skills Work Culture and Higher Performance Managerial Effectiveness Developing Positive Work Culture at Departmental and Organizational Level

The 5F culture at Work Fast: The organization believes in speedy actions in whatever we do.

Friendly: The organization believes in and practices strong people orientation

Flexible: Believes in the spirit of innovation to respond to changing business situation.

Fun: Believe in having fun at the work place while focusing on complex business problems

Focused: The organization remains strongly focused on its business objectives and strategies.

Elements of +ve Work Culture 1. 2. c) d) e) f)

Equal Opportunity Employment Recognition and Rewards Unit-wise reward system Excellence Rewards Set up a parent’s group Family friendly working practices

a) b) c) d) e) f)

Be positive in all respects Setting up work culture Task Force Be empowered Work with creativity Improve the quality of work life (QWL) adapt the policy of Achievement and Enjoyment