31/01/2019 To Head of Human Research Mangement Bangladesh Specialized Hospital 21 Shyamoli, Mirpur Road, Dhaka 1207 Through Incharge (Department of Customer Care, Support Services) Subject: A certain Incident at front desk around 7.45pm-8.30pm at 30/01/2019.
Dear Sir, I am Subir Saha, ID 2034 working at your organization from last 5th November, 2018. I always try to maintain office curriculum as part of your organization. Last day around 7.45pm-8.30pm at 30/01/2019 happened an incident at front desk. Last day I, Mr. Asif & Ms. Shabnom did evening duty at help desk. There were too much crowed at help desk on the mention time. Ms. Shabnom was at registration desk, I was in front of desk to counseling with all patients, and Mr. Asif was gone to prayer. In that time there was 5-6 patients registration paper at Shabnom hand, because she was personal talking with a patients. Then a told her please do fast patients registration. She did not obey to me. Sometimes later Mr. Asif came at desk after his praying. Then due to that current circumstance I went inside to do some registration so that all patients can get a fast service. I was doing registration and as well as counseling with the patients. But suddenly Ms. Shabnom shouting with me so why I was doing registration process in front of Patients and all others. I told her please talk with me later about this matter did not shouting in front of guest patients. In that time I was doing registration MST NASRIN AKTER phone 01763321113 staff of BSH. Then she left the desk and go to in charge room. After sometime she came back and told me I don’t know any manner, my educational background is not qualify, even she threat to me that I will see you how you do job at BSH. Then I reply her words but I never use any unethical language. But she complained about me I used some bad words to her when I talked with her. Please it’s a humble request to you please check CC camera footage to see the yesterday situation because she had left desk 2 time for her personal purpose.
Sincerely Yours
Subir Saha Id 2034