3.1 Training Assesment Survey

Cook County State’s Attorney’s Office Child Support Enforcement Division Training Assessment Survey This survey is being conducted as a way to measure, evaluate, and enhance the current training program being implemented in CSED. In addition, this evaluation will be relied on for the possible creation of a detailed comprehensive web-based training. Please take 30 minuets to complete the survey so your input and training needs can be considered to ensure our division has a well-rounded all inclusive training program available to all employees. Please rest assured that this survey is for information purposes only. When completed, please return to the systems department.

Personal Information: Name:

_______________________________________

Unit:

_______________________________________

Phone Number: (_______)________-__________ Position: _____ ASA

_____Investigator

_____Adm Asst

_____Court Assistant _____Manager

Years Assigned to CSED: _____1-5

_____5-10

_____10-20

_____20 +

What prior CSED assignments have you had? _______________________________________________________________________ _ _______________________________________________________________________ _ What percentage of your day is spent interacting with the public? _____ 10% or less

_____10 – 30%

_____30% - 50%

_____50% plus

Do you have any Prof. Licenses or Certificates?

______ Yes _____ NO

If yes, please list with expiration date _______________________________________

The following questions ask if you have attended specific training sessions. In the space provided, please rate the training if attended and give specific feedback of ways the training can be improved Have you attended SIT? _____Yes or _____ No _______________________________________________________________________ _ _______________________________________________________________________ _

_______________________________________________________________________ _ Have you attended Criminal Non-Support Training? _____Yes or _____ No _______________________________________________________________________ _ _______________________________________________________________________ _

_______________________________________________________________________ _ Have you attended Trial Prep? _____Yes or _____ No _______________________________________________________________________ _ _______________________________________________________________________ _

_______________________________________________________________________ _ Have you attended SST, BRPTC, or AAR Trianing? _____Yes or _____ No _______________________________________________________________________ _ _______________________________________________________________________ _

_______________________________________________________________________ _ The following questions are being asked to determine your IVD knowledge. Based on the overall answers we will determine if an individual course in IVD is necessary. What is the IVD Program? The Illinois Child Support Program The Driver’s License Suspension Program The KIDS Medical Program Who administers the Program? HFS Sec. of State Cook County State’s Attorney Who are the Legal Reps: AG’s Office CCSAO Private bar attorney Learning Preference (rate 1 to 5)

_____Class room

_____ On the Job

_____ One on One

_____ Manuel

_____ TV/Video

_____ Combination

_____Web-Based _____ Video Conferencing

What time of the day to you prefer training: _____ Early AM

_____ Mid AM

_____Late AM

_____ Early PM

_____ Mid PM

_____Late PM

Computer and Database Access & Proficiency: SystemAccess (Yes or No)

Need Access (Yes or No)

Proficiency scale (1 = none – 5 = master)

KIDS

______

______

_____

USER

______

______

_____

CARES

______

______

_____

Group Wise

______

______

_____

Internet

______

______

_____

Library

______

______

_____

CLEAR

______

______

_____

LEADS

______

______

_____

CRIMES

______

______

_____

Would an On-line procedure manual be beneficial?

_____ Yes

or _____ N

If No, why? _______________________________________________________________________ _ _______________________________________________________________________ _

Would you be willing to assist in training efforts? _________ Yes or ________ No What training classes would you like to see offered?

What to you see as the biggest training obstacle? _______________________________________________________________________ _ _______________________________________________________________________ _

_______________________________________________________________________