21st Century Leadership Drivers

21st Century Leadership Drivers ‘‘We live in a world economy, a world market, and a world community. That does not mean that we must lose our national identity. But it does mean that if we are to succeed we will have to think, act and perceive events and issues from a global perspective. Otherwise we will be unprepared to function and progress in the challenging years ahead.’’ The 21 century is an era of unprecedented transition. There is great change and upheaval, as well as great opportunities. The future holds enormous promise for those who are ready, willing and able to embrace and maximize the three global transformational leadership drivers. st

3 Transformational Leadership Drivers •

Change and Adaptability •

Partnerships, Alliances, and Networking •

Customer Service vs. Customer Focus © 2006 Sheila Murray Bethel, Ph.D.

“SECRETS TO MAKING A DIFFERENCE” You can be a leader, have a fulfilling life and make a difference in your home, job and community by building and enhancing these twelve success qualities! 1. HAVE A MISSION THAT MATTERS Your life goal is at the core of your success. 2. BE A BIG THINKER See people, places and things bigger and better than they are. 3. BE ETHICAL True success means having and expecting high ethics. 4. BE A CHANGE MASTER Create your own future by being flexible and innovative. 5. BE SENSITIVE

Sensitivity to other’s needs, wants and values builds loyalty. 6. BE A RISK TAKER Remember: “Anything worth doing is worth doing poorly at first.” 7. BE A DECISION MAKER Every decision you make releases more of your potential energy to succeed. 8. USE POWER WISELY Remember: “The higher up you go, the more gently down you reach.” 9. BE AN EFFECTIVE COMMUNICATOR The key to productive relationships lies in your ability to communicate. 10. BE A TEAM BUILDER Compete with yourself – cooperate with others. 11. BE COURAGEOUS Every act of courage strengthens your resolve. 12. BE COMMITTED Commitment is the glue to your success. It is the difference between the winners and the losers. This will be the best decade of your life if you set out to make a difference while pursuing success! Sheila Murray Bethel, Ph.D., Speaker/Author Making A Difference, 12 Qualities That Make You A Leader Sheila Murray Bethel, Ph.D. www.bethelinstitute.com

Sheila Murray Bethel, PhD, CPAE Business Expert • Best-Selling Author • Speaker Leadership, Branding/Customer Focus and Communication Skills Dr. Sheila Murray Bethel helps organizations maximize human resources, solve people problems and increase bottom line results. Business savvy and people smart, she understands how to help people be their best and what it takes to make a business work. Sheila is a successful entrepreneur, best selling business author and is in high demand as a speaker Sheila holds a PhD in Communications and has served on the adjunct faculty of Indiana Purdue University, San Francisco State University, University of Southern California and is a currently a member of the Advisory Council for Amsted University based in Malaysia. She is a widely published author with four books translated into several languages, including the best seller, Making A Difference, 12 Qualities That Make You A Leader. She has written over 100 articles and produced 20 audio/video training programs. She is creator and host of two National Public Television Specials, Making A Difference. © 2006 Sheila Murray Bethel, Ph.D. 5

Sheila has worked on projects with four U.S. Presidents’ and was appointed to the Board of Advisor’s for America's Promise - The Alliance for Youth, by Secretary of State Colin L. Powell, who is the Founding Chairman. In 1990, she interfaced with the Bush White House and the Polish Parliament to consult with and train Polish businesses being transformed by privatization. She established the first privately owned business-training center in Eastern Europe, located in Opole, Poland. Sheila was inducted into the Speaker Hall of Fame in 1986 and has been recognized as one of the “Twenty-one Top Speakers for the 21st Century,” by Successful Meetings Magazine. With over 2,500 presentations to over two million people in seventeen countries, she has shared the platform with former President Gerald Ford, General Colin L. Powell, publisher Katharine Graham, sports stars Michael Jordan and Evander Holyfield, Coach Pat Riley, First Lady Hillary Clinton, and Senator Bob Dole, among other luminaries. Her client list reads like a Global Who’s Who of Business, Trade Associations, Education and Government. A master at targeting her presentations for you, Sheila addresses relevant trends and offers powerful, practical guidance for Leadership, Customer Focus and Communication Skills. She artfully blendscontent-rich presentations with an entertaining and motivating style. You receive the double benefit of enjoying yourself while learning practical, immediately applicable real-world material for real-world results. She cuts right to the core issues you care about and shows your audience what works, what doesn’t and why. Sheila has a passion for impacting others. When her gifts on the platform help people, she says, "I'm the messenger, it's what happens inside of them that makes the real difference - that's the quiet miracle of personal growth." Updated 1/06

Irfan Khairi graduated with a B.A. Hons in Multimedia Design from Staffordshire University, United Kingdom. Soon after, Irfan was offered to work with one of the largest IT companies in Birmingham, Netmedia (UK) Ltd. As a multimedia system developer and a multimedia consultant, Irfan was responsible to create an Internet learning system for the schools in United Kingdom called the Learning Grid. Currently there are more than 5,000 schools across the United Kingdom using the Learning Grid system. However, with the background and knowledge as well as his passion in Internet and business, he decided to start a part-time Internet business back in 1999. He then decided to pursue his Internet business fulltime after 1 year of operation as he was getting more income from the Internet than his 9-5 job. Since then, Irfan has been working fulltime from home using his laptop through the Internet. Within 3 years of operation, one of his Internet businesses has generated RM1,000,000 nett profit - without workers and state-ofthe-art computers. And his start up costs was.... only RM500. He was 25 years old then! At 2005, he started his own company in Malaysia, Irfan Khairi Sdn Bhd specializing in Internet Business Trainingpublic seminars and corporate training.

Irfan Khairi was awarded Young Achievers Innovation Award and a Certificate of Doctorate in Business Administration this year.