2 Dimensions Of Quality

  • November 2019
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  • Words: 73
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nce orma f n o C Perf orm ance

TQM - Dimensions of Quality

d ve ei rc ty Pe uali Q E s the tics

Irfan Rashid Farooqui

b lia e R

Du

lity abi vice Ser Featu res

8 Dimensions of Product Quality

y ilit

rab

ility

Irfan Rashid Farooqui

Responsiveness

5 Dimensions of Service Quality

Reliability Empathy

Tangibility Irfan Rashid Farooqui

By: Irfan Rashid Farooqui

Assurance Irfan Rashid Farooqui

1

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