Focus Questions
What is nonverbal communication? To what extent can we read others’ nonverbal behaviors? How does nonverbal communication regulate interaction? How does nonverbal communication express the balance of power between people? How does nonverbal communication express cultural values? What does silence mean? Nonverbal Communication
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Nonverbal Communication
Actions speak louder than words! Facial expressions Eye contact Body postures Physical Objects Utterance Others…
Nonverbal Communication
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Principles of Nonverbal Comm.
Account for 65-93 % of meaning in communication Nonverbal comm. can be ambiguous
Spreading fingers → V
Victory; Peace (60s); 照相時的” Yeah!”
Nonverbal comm. interact with verbal comm. (5 ways)
Repeat, highlight, complement, contradict, substitute
Nonverbal Communication
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Principles of Nonverbal Comm. (2)
Nonverbal comm. can regulate interaction
Can establish relationship-level meaning
Cues for speaking and silence 3 dimensions: Responsiveness, liking, power Silence: a powerful form of nonverbal comm.
Reflects cultural values
Most nonverbal comm. isn’t instinctual but learned thru socialization Territoriality (private spaces) Time consciousness Norms of “touching” p.130
Nonverbal Communication
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9 Types of Nonverbal Behaviors 1.
Kinesics (Body positions & motions & face)
1.
Haptics (Physical touch)
1.
Babies in healthy & disturbed families
Physical appearance
1.
1968 Olympics incident (gloved fist - see next slide)
Height, skin color, size Fortune reading
Artifacts (personal objects)
Identity: lace, color functional for male
Nonverbal Communication
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Gloved Fist as a Sign of Black Unity
1968 Olympics in Mexico City Tommie Smith & John Carols as Gold & Bronze US team expelled Martin Luther King: I have a dream… Nonverbal Communication
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9 Types of Nonverbal Behaviors (2) 5. 6.
Proxemics (personal space) Environmental factors
5. 6. 7.
Music, light in restaurants
Chronemics (perception & use of time) Paralanguage (vocal qualities) Silence
Nonverbal Communication
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Guidelines for Effective Nonverbal Communication
Monitor your nonverbal communication Be tentative when interpreting others’ nonverbal communication
Personal qualification
Generalization issue
Contextual qualification
Settings, surroundings (home vs. conference room) Nonverbal Communication
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