Zt Recovery Center User Guide

ZT Recovery Manual January 12, 2007 Version 1.2

ZT Recovery Center

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 1 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Table of Contents Revision ...................................................................Error! Bookmark not defined. Table of Contents .................................................................................................. 2 Introduction ............................................................................................................ 3 What is the purpose of the ZT Recovery Center?.......................................... 3 What will you find in this manual?.................................................................... 3 How do I recover my system? ............................................................................. 4 How do I recover my programs? ...................................................................... 11 How do I recover my drivers?............................................................................ 15 How do I create system recovery discs? ......................................................... 20 Create system recovery discs ........................................................................ 21 Create an ISO image....................................................................................... 26 How do I create Applications and Drivers external media? ........................ 31

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 2 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Introduction What is the purpose of the ZT Recovery Center? The ZT Recovery Center helps you to fix problems with your computer, using backup and recovery functions. 1. To start the ZT Recovery Center, click “ZT Recovery Center” from the Windows “Start” menu, or click the ZT Recovery Center icon from the desktop.

ZT Recovery Center Welcome Screen

What will you find in this manual? This manual will help you to answer questions like: • How do I recover my system? • How do I recover my programs? • How do I recover my drivers? • How do I create recovery discs? • How do I create applications and drivers external media? © Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 3 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

How do I recover my system? From time to time you may experience issues with Windows. To fix most problems, you can try to recover your system. Can I backup my files before recovery? Yes, you will have the option to recover your system with or without backup of your files. What happens during recovery? First, if you have selected to back up your files before running the recovery, the process will begin with the file and folder backup step. Then, the process will continue with the format of your hard drive. The final step is the reinstallation of your computer contents (operating system + factory installed programs + drivers that were originally installed). To access recovery: 1. On the welcome screen of the ZT Recovery Center, click “Recovery”. ZT System Recovery is on a protected area of your hard disk. You need to restart your computer to access it.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 4 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Restart to launch ZT System Recovery 2. Select “Yes, restart my computer now” and click Next to continue.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 5 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

ZT System Recovery welcome screen 3. Click Next to access the main menu.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 6 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

ZT System Recovery main menu 4. Select the option “Recovery with automatic (recommended), and click Next to continue.

data

backup”

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 7 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Confirmation before recovery 5. Select “Yes” and click Next to continue. 6. Please wait during the system recovery process.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 8 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

System Recovery process 7. Your system is now successfully recovered.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 9 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

System recovered

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 10 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

How do I recover my programs? From time to time you may experience trouble with a program. ZT Recovery Center allows you to reinstall programs that come with your system from the factory. 1. On the welcome screen of the ZT Recovery Center, click “Programs”.

Programs menu 2. Click “Application recovery” to access a list of programs you can reinstall. You can also click “Add/Remove programs” if you prefer to use the Microsoft Add/Remove program utility to attempt to repair or uninstall the application.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 11 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

List of programs 3. Select from the list the program you need to reinstall, and click Next. Why isn’t my program listed here? The programs listed here are those that were already installed when you purchased your computer. If a program does not appear in the list, it was not installed at the factory. To reinstall these program, insert its original installation disc into the drive, and follow the on-screen instructions.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 12 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Program reinstallation 4. Please wait during the program reinstallation.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 13 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Program successfully reinstalled The program has been successfully reinstalled. It is recommended to restart your computer. 5. Select “Yes (Recommended)” and click Finish to restart your computer as recommended, or Select “No” and click “Finish” to come back to the program list.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 14 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

How do I recover my drivers? From time to time, you may experience malfunction with a driver, hardware or device. To solve that, you can try to reinstall the driver of the hardware or device. What is a driver? A driver is the program that manages the Windows connection to the hardware or the device. 1. On the welcome screen of the ZT Recovery Center, click “Hardware”.

Hardware menu 2. Click “Device driver recovery” to access a list of programs you can reinstall. What is ZT User Guide? ZT User Guide contains important operation instructions and tips for your system. You can review them to improve your system performance. © Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 15 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

List of hardware or device 3. Click the type of hardware or device with which you are experiencing malfunction.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 16 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

List of selected hardware or device drivers 4. Select from the list the driver you need to reinstall, and click Next. Why isn’t my driver listed here? The drivers listed here are those that were installed when you purchased your computer. If a driver does not appear in the list, you may have installed it on your own. To reinstall this driver, insert its original installation disc into the drive, and follow the on-screen instructions.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 17 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Driver reinstallation 4. Please wait during the driver reinstallation.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 18 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Driver successfully reinstalled. 5. Click Finish to come back to the hardware or device list.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 19 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

How do I create system recovery discs? Why create system recovery discs? System recovery discs are important. They allow you to reinstall the system in case of problems and provide a backup to the factory installed software on your system It is recommended that you create recovery discs as soon as possible after you purchase your computer. 1. On the welcome screen of the ZT Recovery Center, click “Factory Recovery external media”.

Recovery discs creation instructions 2. Click Next to continue with the creation of the recovery discs.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 20 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

What if I don’t have blank discs available at home? We recommend you purchase high quality blank CDs or DVDs immediately to create your recovery discs. If you have access to network storage, you may also create a ISO images and create discs later using your CD/DVD burning software, when you have blank discs available (See the “Create an ISO image” section).

Create system recovery discs What do the system recovery discs contain? The system recovery discs contain all the files required to recover the system to the original factory state (Windows, Applications and Drivers), as well as the programs to perform the recovery.

Factory Recovery external media menu 3. Select “Create system recovery discs” and click Next. © Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 21 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Insert a blank disc 1. Insert a blank disc of any type into the drive, and wait while the ZT Recovery Center program recognizes the type, and calculates the number of discs you will need to continue. Then, click Next to continue.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 22 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Type of disc inserted, and number of discs required 5. If you have enough blank discs of this type, then select “I have enough discs, continue with this type of media”, and click Next to continue (else, select “I want to insert another type of media” and click Next).

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 23 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

System recovery disc creation 6. Please wait while all the recovery discs are created (Follow the onscreen instructions if any).

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 24 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

System recovery disc successfully created 7. Your system recovery disc was successfully created. Remove it from the drive, and keep it in a safe place.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 25 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Create an ISO image Why is it useful to create an ISO image? For small businesses of more experienced users, network or USB drives may be used to store the image for later burning. What does the ISO Image contain? The ISO image contains the files required to recover the system to the original factory state (Windows, Applications and Drivers), as well as the programs to perform the recovery.

Factory Recovery external media menu 2. Select “Create an ISO image” and click Next.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 26 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

Type of ISO image to create 3. Select the type of ISO image you want to create, and click Next to continue.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 27 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

ISO image location selection 4. Select the location where you want to save the ISO image, and click Next to continue.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 28 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

5. Please wait during the creation of the ISO image.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 29 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

ISO image successfully created 6. Your ISO image was successfully created. Don’t forget to burn it later, when you have blank discs at your disposal, using your usual burning software.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 30 of 31

ZT Recovery Manual January 12, 2007 Version 1.2

How do I create Applications and Drivers external media? You can create an additional disc containing only the applications and drivers installed on your computer when you bought it. 1. On the welcome screen of the ZT Recovery Center, click “Applications and Drivers external media”. The process is exactly the same as the one for the creation of system recovery discs. Please refer to the “How do I create system recovery discs” section.

© Copyright ZT. The contents of this document are confidential and can not be used, reproduced or diffused without prior authorization from ZT. Page 31 of 31