Whs Gettingstarted

Getting Started Guide

Getting Started Windows Home Server Microsoft Corporation Published: June 2007

Part No. X13-75398-02

Abstract This document contains information about installing and configuring Microsoft Windows Home Server. For the latest information about installing, configuring, and using Windows Home Server, see “Release Documentation for Windows Home Server” at the Microsoft Web site (http://go.microsoft.com/ fwlink/?LinkID=84725). Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the companies, organizations, products, domain names, e‑mail addresses, logos, people, places, and events depicted in examples herein are fictitious. No association with any real company, organization, product, domain name, e‑mail address, logo, person, place, or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are property of their respective owners.

Contents Windows Home Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   5 Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   7 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   7 Network Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   9 Supported Operating Systems for Home Computers. . . . . . . . . . . . . . . . . . . 10 Wireless Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Windows Home Server Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Step 1: Connect and Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Step 2: Complete Windows Home Server Setup . . . . . . . . . . . . . . . . . . . . . . . 14 Troubleshooting Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Adding Storage Controller Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Adding Drivers for Your Network Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Step 3: Install the Windows Home Server Connector Software . . . . . . . . . . 19 Windows Home Server Quick Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Shared Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Computer Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Server Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Windows Home Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 More Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Windows Home Server Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Technical Support Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Support Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Windows Home Server Overview The Microsoft® Windows® Home Server operating system helps you centralize and connect your digital things, enabling you to share, store, access, and automatically protect your most important pictures, videos, music, and files.

Windows Home Server provides the following: • Automated backup and simple restore of your home computers. Windows Home Server provides you with the peace of mind you want by automatically backing up your home computers and your important files every night, making it easy to restore an entire home computer or just a file to a previous point in time. • Access and share everything from anywhere. Windows Home Server enables you to easily and more securely access your files and home computers from inside and outside your home. You can use Windows Home Server to store your important files in a central location, for access anytime and anywhere. • A server that grows with you. Windows Home Server grows with you to meet your needs, today and into the future. It is incredibly easy to add hard drives as you need more space for your pictures, videos, music, and files. Windows Home Server is an easy-to-use, affordable solution that enables you to unleash the power of your home network. 5

Before You Begin Find a suitable place to put your home server before you run Windows Home Server Setup. The location you choose must have an available, wired network connection either to your broadband router or to a switch that is connected to your broadband router.

System Requirements

The minimum system requirements for Windows Home Server are moderate compared to typical modern desktop computer hardware. It is possible to repurpose an old desktop computer to run Windows Home Server. However, if you do this it is important that you are aware of the risks. Examples of the problems you may encounter using old hardware are as follows: • Lack of support for device drivers (specifically for network and disk subsystems). Windows Home Server uses technologies from the Microsoft Windows Server® 2003 operating system, and therefore it works only with drivers that are designed for Windows Server 2003. Many components for older consumer desktop computers do not work with Windows Home Server. • Limited hard-drive lifetime. Hard drives have moving parts in them, and they operate under very tight tolerances. Every hard drive has a projected lifetime, and a hard drive from an old computer will likely fail sooner than a new hard drive. • Older chipsets do not support USB 2.0. This is important if you plan to use external USB hard drives as part of your server storage. The older USB standard (USB 1.1) is significantly slower and less reliable for storage, and it is not supported on Windows Home Server. For the best experience, it is recommended that you purchase new hardware that you can dedicate to running Windows Home Server. For more information about hardware experiences and recommendations from other Windows Home Server users, see the Windows Home Server Community Forums at the Microsoft Web site (http://go.microsoft.com/fwlink/ ?LinkID=83211). The following table defines the minimum hardware requirements and the recommended hardware for Windows Home Server. The minimum hardware requirements define the minimum hardware specification that you need to install Windows Home Server. The recommended hardware describes the hardware that you need for a better Windows Home Server experience.

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Requirement

Minimum

Recommended

CPU

1 GHz Pentium 3 (or equivalent)

Pentium 4, AMD x64, or newer processor. Windows Home Server includes a 32-bit operating system, which runs on 32-bit and 64-bit (Intel EM64T and AMD x64) architectures. Future versions of Windows Home Server may support 64-bit processors only, so it is recommended that you use a 64-bit compatible processor in order to make sure that you can upgrade to future versions.

RAM

512 MB

Same as the minimum

Hard drives

70 GB internal (ATA, SATA, or SCSI) hard drive as the primary drive, and any number of additional hard drives of any capacity.

At least two internal hard drives with 300 GB as the primary (system) hard drive

The primary (system) hard drive should be as large as possible to ensure that you can copy a large number of files or multiple large files to your home server at the same time. Network interface card

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100 Mbps Ethernet network interface card

100 Mbps (or faster) Ethernet network interface card from the Windows Server Catalog Web site (http://go.microsoft. com/fwlink/?LinkId=86748)

You also need the following devices in order to install Windows Home Server. When you are done installing it, you no longer need a keyboard, mouse, or monitor attached to your home server. You can install and use the Windows Home Server Console on your home computers to configure Windows Home Server.

Requirement

Description

DVD drive

Internal or external DVD drive. Your home server must be capable of booting from this internal or external DVD drive in order to install Windows Home Server. Follow the computer manufacturer’s instructions to configure the computer’s BIOS to boot from the DVD drive.

Display

Compatible monitor

Other devices

Keyboard, mouse, or other compatible pointing device

Note Setup is not supported on laptops. Install Windows Home Server only on desktop or server hardware.

Network Requirements

To successfully use Windows Home Server, your home network must meet the following requirements:

Requirement

Minimum

Server connection

100 Mbps wired connection

Home computers

One or more computers that are running a supported operating system, with either a wired or a wireless network connection

Internet connection

Broadband connection

Broadband router/ firewall device

An external Internet broadband router/firewall device with 100 Mbps wired Ethernet connection. Additionally, Windows Home Server assumes that your home computers get their IP address from the router/firewall device on your home network.

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Supported Operating Systems for Home Computers

The following operating systems for home computers are supported to work with Windows Home Server: The Windows VistaTM Operating System • Windows Vista Home Basic • Windows Vista Home N (European Union only) • Windows Vista Home Premium • Windows Vista Business • Windows Vista Business N (European Union only) • Windows Vista Enterprise • Windows Vista Ultimate The Windows XP Operating System • Windows XP Home with Service Pack 2 (SP2) • Windows XP Professional with SP2 • Windows XP Media Center Edition 2005 with SP2 and Rollup 2 • Windows XP Media Center Edition 2005 with SP2 • Windows XP Media Center Edition 2004 with SP2 • Windows XP Tablet Edition with SP2

Wireless Support • You must use an Ethernet cable to connect your server to your broadband router or switch. Wirelessly connecting your server to your broadband router or switch is not supported. • After you connect your server to your home network, home computers that are wirelessly connected to your home network can connect to your server.

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Windows Home Server Media

The following media are included with Windows Home Server: • Windows Home Server Installation DVD Use this DVD to install Windows Home Server on your home server. • Windows Home Server Connector Software CD Use this CD to install the Windows Home Server Connector software on your home computers. • Windows Home Server Home Computer Restore CD Use this CD to restore a home computer from a backup that is located on your home server.

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Setup You can get Windows Home Server up and running in three easy steps: Step 1: Connect and power on. Step 2: Complete Windows Home Server Setup. Step 3: Install the Windows Home Server Connector software.

Step 1: Connect and Power On

Use a wired connection to connect your home server to your broadband router or to a switch that is connected to your broadband router. Then connect your home server to an electrical outlet. Press the power button on your home server to turn it on.

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Step 2: Complete Windows Home Server Setup

To complete Windows Home Server Setup 1. Disconnect any external USB or FireWire (IEEE 1394) hard drives. If Setup detects any connected USB or FireWire hard drives, it warns you to disconnect them before proceeding. You can add external hard drives to your home server after Setup is complete. 2. Boot from the Windows Home Server Installation DVD. a. Place the DVD in the DVD drive of your home server. b. Restart the computer and boot from the DVD. c. Windows Home Server Setup starts. 3. On the Welcome screen, click Next. 4. On the Load Additional Storage Drivers page, ensure that all of your hard drives appear on this page. If they do not, click Load drivers to add drivers for hard drives that do not appear on this page. For more information, see “Adding Storage Controller Drivers,” later in this document. Click Next. 14

5. On the Select an Installation Type page, select the Installation type as New Installation, and then click Next. 6. On the Select your Regional and Keyboard Settings page, select the format of your time and currency and select the language of your keyboard or input method, and then click Next. 7. On the End-User License Agreement page, review the End-User License Agreement. If you accept the agreement, select I accept this agreement, and then click Next. You must agree to and accept the license agreement to continue Setup. 8. On the Enter your Windows Home Server Product Key page, type your Windows Home Server product key, and then click Next. 9. On the Name Your Home Server page, type a name for your home server, and then click Next. The default name is SERVER. The name you choose can contain the following: • 15 characters maximum, with no spaces • Letters (at least one), numbers, and hyphens 10. Review the Formatting Hard Drives page. To continue, click the I acknowledge that all data on these drives will be lost check box, and then click Next. To confirm that you want to continue, click Yes. 11. On the Ready to install Windows Home Server page, click Start. This step may take several hours to complete. Your home server will reboot multiple times during Setup. No additional input is required from you during this time. 12. When the Windows Home Server Welcome page appears, click Next. 13. On the Windows Home Server password page, type a password, the password confirmation, and a password hint, and then click Next. This is the password that you use to configure your home server from the Windows Home Server Console. The password is case-sensitive, and it must be strong. A strong password must be at least seven characters long, and it must contain at least three of the following four character categories: • Uppercase characters • Lowercase characters • Numbers • Symbols (such as !, @, #, etc.) A password hint helps you remember the password. If you forget the password, the password hint is displayed to help you remember it, so make 15

sure you provide a helpful hint. The password hint can be seen by anybody who clicks on the link to display it. You will have to reset your server if you forget the password and the password hint does not help you remember it. 14. On the Help protect Windows Home Server automatically page, click On or Off to configure Automatic Windows Updates, and then click Next. The recommended setting is On to keep Windows Home Server up‑to‑date. 15. On the Customer Experience Improvement Program page, determine if you want to participate in this program, click Yes or No, and then click Next. The Customer Experience Improvement Program helps improve Windows Home Server by reporting information about your computer hardware and how you use your home server. This information is collected without interrupting you. No information collected is used to identify or contact you. 16. On the Windows Error Reporting page, decide if you want to automatically send error reports to Microsoft, click Yes or No, and then click Next. 17. The Windows Home Server Setup is finished page appears, indicating that Setup is finished. If Setup did not automatically install a driver for your network card, the following message appears: Make sure your home server is connected to the network and that you have the appropriate drivers for your network card. To install the correct driver, follow the instructions in “Adding Drivers for Your Network Card” in Troubleshooting Setup before you shutdown your home server. 18. Click Continue to close the final Setup page. 19. Log off. 20. Shut down the computer; disconnect the keyboard, mouse, and monitor; and then restart the computer. Windows Home Server is meant to be a remotely administered device. Configure Windows Home Server from a home computer after you install the Windows Home Server Connector software. Note Some computers may not boot without an attached keyboard or monitor. See your computer documentation for BIOS settings that allow it to boot without an attached keyboard or monitor. 21. Proceed to “Step 3: Install the Windows Home Server Connector Software,” later in this document. 16

Note After Setup is complete, you have 30 days to activate Windows Home Server. You will receive an activation reminder in the form of a health notification on the console within the first 30 days. If you do not activate within 30 days, you cannot continue to use Windows Home Server. You can activate Windows Home Server from the Resources page on Windows Home Server Settings.

Troubleshooting Setup

The most common issue during Windows Home Server Setup is storage controllers that need to have drivers manually installed. Windows includes drivers for many storage controllers, but it may not include drivers for your specific hardware. Additionally, you may need to manually install network-card drivers for your specific hardware.

Adding Storage Controller Drivers If you have hardware that requires storage drivers that are not included with Windows Home Server, use the following information to complete Setup. Important Windows Home Server works best when each attached hard drive is accessed as an individual hard drive. Some computers and mainboards can be configured so that the hard drives are managed as RAID by the BIOS on the mainboard. For best results, you should turn off this configuration before installing Windows Home Server. If you see the following message during Setup, you need to manually add drivers for your storage controller: Windows Home Server Setup Error Hard drive capable of hosting Windows Home Server was not found. Would you like to load additional storage drivers? Use the following procedure to set up your home server. To manually install a storage-controller driver 1. Find the drivers for your storage controller. These are provided by the hardware manufacturer, and they might also be available on the manufacturer’s Web site. 2. Create a folder called DRIVERS on a floppy disk or a USB flash drive, and then copy the drivers into the folder. 3. Boot the computer from the Windows Home Server DVD. Make sure the floppy drive or USB flash drive is attached before you boot the computer. 4. At the Windows Home Server Setup Error dialog, click Yes to load the additional storage drivers. 17

5. On the Please select your driver’s INF file dialog box, navigate to the INF file in the DRIVERS folder on your floppy disk or USB flash drive, select it, and then click Open. The driver loads. 6. Setup now continues normally.

Adding Drivers for Your Network Card If you have a network card that is not supported by Windows Home Server, your home server will not have network connectivity after Setup completes and your home computers will not be able to connect to your home server. At the end of Windows Home Server Setup, you are informed if a network-card driver was not automatically installed. If a network-card driver was not installed, you need to manually install it. You can also use Control Panel (click Start, click Run, type Control), Network Connections to check if a network card is installed. If you don’t see a network connection associated with the network card in your home server, you need to manually install the proper network-card driver and then reboot the server. To manually install the driver, obtain it from the manufacturer, and then follow their installation instructions. Important Restart your server after you manually install the network-card driver. The installation of the Windows Home Server Connector software on your home computers may fail if you do not restart your server. For the latest information about Windows Home Server issues, see “Release Documentation for Windows Home Server” at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkID=84725).

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Step 3: Install the Windows Home Server Connector Software

The Windows Home Server Connector software does the following: • • • •

Connects your home computer to Windows Home Server. Automatically backs up your home computer nightly. Monitors the health of your home computer. Enables you to configure and remotely administer Windows Home Server from your home computer.

To install the Windows Home Server Connector software 1. Insert the Windows Home Server Connector CD into a computer that is connected to your home network. The Windows Home Server Connector Wizard starts. 2. Complete the wizard to connect your computer to Windows Home Server. Run the Windows Home Server Connector Wizard on all of your other home computers to connect them to Windows Home Server. Run the wizard on one computer at a time. Note If you do not have your Connector CD, you can install the Connector software from the Software shared folder on Windows Home Server. 19

Windows Home Server Quick Configuration

The following are tasks that you can do as soon as Windows Home Server is set up and your home computers are connected. From the Windows Home Server Console, configure the following items: • User accounts • Shared folders • Computer backups • Server storage • Windows Home Server Settings To learn more about configuring Windows Home Server, click Help on the console to open the Windows Home Server Console Help.

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User Accounts

After you complete Windows Home Server Setup and install the Windows Home Server Connector software on all of your home computers, you are ready to add user accounts for the people in your household. User accounts are required in order to control access to the shared folders on Windows Home Server.

To add a user account 1. From a home computer, right-click the Windows Home Server tray icon, and then click Windows Home Server Console. 2. Type the Windows Home Server password, and then click Next. 3. On the Windows Home Server Console, click the User Accounts tab. 4. Click Add, and then complete the Add User Account Wizard. 5. Repeat for each user account that you want to add. Note When you create user accounts on Windows Home Server, use logon names that match the logon names of your existing user accounts on your home computers. Also, use the same password that you use for your existing user accounts. This makes it easier to access shared folders on Windows Home Server. If the user accounts and passwords do not match, you will be prompted for a user name and a password when you open Windows Home Server shared folders.

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Shared Folders

Shared folders are places for you to organize and store files on Windows Home Server so that you can share them with other people on your home network. The following shared folders are created automatically on Windows Home Server: • Photos • Music • Videos • Software • Public • A personal shared folder for each user account You can easily add more shared folders to meet your needs.

To add a shared folder 1. From the Windows Home Server Console, click the Shared Folders tab. 2. Click Add. 3. Complete the Add a Shared Folder Wizard. Note A personal shared folder is created each time you add a new user account by using the Add User Account Wizard. By default, only this user account has access to the personal shared folder. Users can store personal files in this personal shared folder.

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Computer Backups

By default, all of the hard-drive volumes on each home computer are backed up every night after you install the Windows Home Server Connector software. You can customize the backup of each of your home computers from the Windows Home Server Console.

To customize a home-computer backup 1. From the Windows Home Server Console, click the Computers & Backup tab. 2. Right-click the computer that you want to customize, and then click Customize Backup. 3. Complete the Backup Configuration Wizard to choose hard-drive volumes to back up and to exclude folders from the backup.

Server Storage

If you want to add more storage to Windows Home Server, you can add external USB 2.0 hard drives, external FireWire (IEEE 1394) hard drives, or internal hard drives by using the Server Storage tab on the Windows Home Server Console. Caution Your hard drive will be formatted when it is added to your server storage. Make sure that you copy any files that you want to save from the hard drive before adding it to your server storage. Important If you add an external USB hard drive, use a USB 2.0 hard drive. Both your computer hardware and your hard drive must support USB 2.0 for optimal performance. Using USB 1.1 devices can cause poor performance and unpredictable results.

To add a hard drive 1. Connect or install the hard drive and power it on (if necessary). 2. From the Windows Home Server Console, click the Server Storage tab. 3. Under Non Storage Hard Drives, right-click the new hard drive, and then click Add.

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4. Complete the Add a Hard Drive Wizard to format the hard drive and to add it to your server storage.

Caution If you want to remove an external or internal hard drive from your home server, use Remove on the console Server Storage tab. Right-click the hard drive that you want to remove, and then click Remove so Windows Home Server can safely move all of the files off of the hard drive before you disconnect it.

Windows Home Server Settings Click Settings on the Windows Home Server Console to open the Windows Home Server Settings dialog box: You can use Windows Home Server Settings to configure the following items:

General • • • •

Configure the date and time. Configure the regional settings. Configure Windows Update. Configure Customer Experience Improvement Program. • Configure Windows error reporting.

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Backup • Configure the Backup Time. • Configure Automatic Backup Management. • Run Backup Cleanup.

Passwords • Change the Windows Home Server password. • Configure the User Accounts Password Policy.

Media Sharing Configure Media Library Sharing for the Music, Photos, and Videos shared folders, so that you can stream digital media from Windows Home Server to a device that supports Windows Media Connect.

Remote Access • Configure Web site connectivity. • Configure your broadband router. • Configure your domain name. • Configure the settings for your Windows Home Server Web site.

Add-ins Install and uninstall Windows Home Server Add-ins.

Resources • Activate Windows Home Server. • View hardware information about your home server. • View Windows Home Server version information. • Learn more about Windows Home Server. • Connect to the Windows Home Server Community. • Contact Product Support. In addition, you can shut down Windows Home Server from the Settings dialog box by clicking Shut Down. For more information about Windows Home Server Settings, click Help on the Settings dialog box.

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More Information

You can get more information about Windows Home Server from the following locations: • Click Help on the Windows Home Server Console to open Windows Home Server Console Help. • On a home computer, right-click the Windows Home Server task tray icon, and then click Help to open Windows Home Server Help. • For more information about Windows Home Server documentation, see the Microsoft Web site (http://go.microsoft.com/ fwlink/?LinkID=85098). • To share ideas and information with other Windows Home Server enthusiasts, see the Windows Home Server Community Forums Web site (http://go.microsoft.com/fwlink/ ?LinkId=83211). • To research troubleshooting tips, see the Microsoft Web site (http://go.microsoft.com/ fwlink/?LinkId=88097).

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Troubleshooting If you are having problems setting up Windows Home Server, make sure you do the following: • Plug in and power on your home server. • Connect your home server with a wired network connection to your broadband router or to a switch that is connected to your broadband router. If you are having problems setting up the Windows Home Server Connector software on your home computers, make sure you check the following: • Connect your home computer to your home network (using either a wired or a wireless connection), and make sure the home computer is on the same logical network as Windows Home Server. • Make sure firewall software on your home computer is not blocking access to Windows Home Server. • If your computer has been joined to a corporate network (such as a corporate laptop), check with the corporate network administrator about the IPsec policy. This may block access from the corporate computer to Windows Home Server. For the latest information about Windows Home Server, see “Release Documentation for Windows Home Server” at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkID=84725).

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Product Support Windows Home Server Documentation

To download a copy of this guide and for self-help content specific to Windows Home Server, see the Microsoft Web site at http://go.microsoft. com/fwlink/?LinkId=85098.

Technical Support Information Support Information Online

http://go.microsoft.com/fwlink/ ?LinkId=86561

TTY Users

Microsoft text telephone (TTY/ TDD) services are available at (425) 635-4948 in Washington state or (800) 892-5234 in the U.S. Call (866) 857-9850 in Canada.

Worldwide

The support options described in this guide are available in the United States and Canada only. Support elsewhere may vary. For regional contact details, visit http://go.microsoft. com/fwlink/?LinkId=62344. If there is no Microsoft subsidiary office in your country or region, please contact the establishment from which you obtained your Microsoft product to inquire about available support.

Conditions

Microsoft’s support services are subject to then-current prices, terms, and conditions, which are subject to change without notice.

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Evaluation versions

Evaluation versions of this product are not supported. Visit the Windows Home Server Community Forums Web site to communicate online with others about Windows Home Server at http://go.microsoft.com/fwlink/ ?LinkID=83211.

Support Options Computer manufacturers, System Builders, and Microsoft offer customers of the Windows® Home Server operating system a range of service and support options. You can select the support level that best fits your particular needs. Information about each service is briefly described below.

Support Option

Benefits of Service

Computer Manufacturer or System Builder Distributed

Your hardware manufacturer or system builder has the best information for supporting Windows Home Server on their hardware.

If your product came installed with a new computer or device, the hardware manufacturer or system builder provides technical support and assistance for Windows Home Server. Please contact them directly for support. Self Support For self-help tools and content specific to Windows Home Server, see the Microsoft Web site at http://go.microsoft.com/fwlink/ ?LinkID=85678. Windows Home Server Community Forums Visit the Windows Home Server Community Forums Web site to communicate online with others about Windows Home Server at http://go.microsoft.com/fwlink/ ?LinkID=83211.

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• Windows Home Server documentation • Other online resources

Information about: • Announcements • FAQ and Known Issues • Software • Hardware • Suggestions

Incident-based support Assisted pay-per-incident support from Microsoft. Phone support:

• Issues that cannot be resolved by other support options • Microsoft specific issues

User Support - (866) 234-6020 Developers - (800) 936-5800

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For more information on Windows Home Server, please visit: www.microsoft.com/windowshomeserver IS IT GENUINE? If you believe that the Certificate of Authenticity label or the Microsoft software you obtained with your system is not legally licensed and/or might be counterfeit, please send e-mail to Microsoft at [email protected], or go to www.microsoft.com/howtotell. ©2007 Microsoft Corporation. All rights reserved. Microsoft, the Windows logo, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Part No. X13-75398-02