Value Stream Mapping
A Value Stream Map is a visual representation, or map, identifying all the specific activities occurring along the value stream for a product or service. This map is designed to not only identify the value added activities within the value stream, but more importantly the sources of "non-value added"(waste). From this identification a "future state map"is created of how the product or service should flow without the "non-value added" sources of waste that cloud customer satisfaction.
Benefits of value chain mapping ◗
It helps you see the entire flow of a product or service, beyond the single-process level.
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It helps you see more than waste. The map identifies the sources of non-value added waste.
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It provides a "common language" for talking about your key customer processes. -It provides information about the flow of the product or service so discussions are based on data prior to decisions being made.
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It brings together "lean enterprise" concepts and techniques.
Benefits of value chain mapping ◗
It forms the basis of an implementation plan or blueprint for lean enterprise accomplishment through Kaizen or other continuous improvement methods.
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It shows the linkage between information flow and material flow.
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It is a visual tool for describing what you are actually going to do to eliminate the sources of non-value added (waste) that impacts your bottom line and your customer and employee satisfaction positively!