Teknik Presentasi

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Definisi (wikipedia) •

Communication is – The process of transferring information – From a sender to a receiver – With the use of a medium – In which the communicated information is understood by both sender and receiver

Definisi (wikipedia) •

Communication is defined as a process by which we assign and convey meaning in an attempt to create shared understanding

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Communication is the articulation of sending a message, through different media whether it be verbal or nonverbal, so long as a being transmits a thought provoking idea, gesture, action,

Pointers (wikipedia) • Communication requires that all parties understand a common language that is exchanged • Auditory means (speaking, singing and sometimes tone of voice, and nonverbal) • Physical means (body language, sign language, touch, eye contact, writing) • Interpersonal processing (listening, observing, speaking, questioning, analyzing, and evaluating)

• Happens at many levels (even for one single action)

Strategy

Audience Analysis •

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The process of investigating the people you will be communicating with and their situation. Process – – –

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Before During After

Investigating People & Situation

Why do we do it? • • • • • •

Anticipate audience responses Know what to express Know what to repress Determine how to achieve our objectives Ascertain likely level of effectiveness Adjust your messages to the audience

How can we define an audience? • • • • •

Place (GB, Brown County, State) People (age, gender, beliefs, edu., income ..) Medium/channel (TV, radio ….) Content (sailing, football fans, ….) Time (prime-time, daytime ….)

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Demographics are observable, measureable Psychographics are often inferred cognitive & affective traits Rhetorigraphics • • •

Place Time Emotional climate

Answering Question

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Hostile gestures Wandering gaze Body language Missing point Seeking approval Excluding audience

Opportunities • • • • • •

Welcoming gestures Focusing gaze Body language Getting point Reinforcing message Including audience

Dangerous Responses

Effective Listening The art of listening remains one of the “most overlooked tools of management”. It is the least developed of our communication skills.

“Listening” is what is: • Heard (or seen) • Understood • Remembered

Remembering names THE MOST IMPORTANT THING YOU CAN EVER DO – Ask for Name – Repeat Name in a Sentence – “Hi Siti, It’s nice to meet you.

– Repeat Name Again – “So Siti, where are you from?”

– Use again in conversation – Always say name when you are starting a conversation.

Eye contact

What’s the different ?

What’s the different ?

What’s the different ?

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Thanks