Team Concept, Nature, and Relevance
• A team is a group of people with complementary skills that work in a shared form, understand their goals, and are engaged in meeting them and feel collectively responsible.
Difference Between Group & Team Work Group Work Team • A group that • A group whose interacts primarily individual efforts to share result in a information and to performance that is make decisions to greater than the help each group sum of the member perform individual inputs. within his or her area of responsibility.
Comparing Work Groups and Work Teams
Why Have Teams Become So Popular? • Teams typically outperform individuals. • Teams use employee talents better. • Teams are more flexible and responsive to changes in the environment. • Teams facilitate employee involvement. • Teams are an effective way to democratize an organization and increase motivation.
What the team members need? Interpersonal Trust Clear Understanding of the Goals Informal Relationship Listening Skills
What the team members need? Participation Consensus Decisions Shared Leadership Self-Evaluation Skills
It's good to be individually brilliant and to have strong core competencies; but unless you're able to work in a team and harness each other's core competencies, you'll always perform below par because there will always be situations at which you'll do poorly and someone else does well.
Team Types of Teams, Team Effectiveness
Types of Teams Problem-Solving Teams • Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.
Types of Teams Self-Managed Work Teams • Groups of 10 to 15 people who take on the responsibilities of their former supervisors.
Types of Teams Cross-Functional Teams • Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task. – Task forces – Committees
Types of Teams Virtual Teams • Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.
A TeamEffectiveness Model
Creating Effective Teams
Creating Effective Teams
Key Roles of Teams
Creating Effective Teams
Creating Effective Teams
Turning Individuals Into Team Players • The Challenges – Overcoming individual team membership.
resistance
– Countering the influence individualistic cultures.
to of
– Introducing teams in an organization that has historically valued individual achievement.
Turning Individuals Into Team Players • Shaping Team Players – Selection – Training – Rewards
Teams & Quality Management • Team Effectiveness and Quality Management Requires That Teams: 1.Are small enough to be efficient and effective. 2.Are properly trained in required skills. 3.Allocated enough time to work on problems. 4.Are given authority to resolve problems and take corrective action.
Teams Aren’t Always the Answer • Three tests to see if a team fits the situation: – Is the work complex and is there a need for different perspectives? – Does the work create a common purpose or set of goals for the group that is larger than the aggregate of the goals for individuals? – Are members of the group involved in interdependent tasks?