Team Dynamics

Team Dynamics

Team Versus Groups: What’s the Difference

Types of Work Groups Formal Work Groups

Command Groups

Task Forces

Teams

SelfManaged Work Teams

What is a Team?

A group of people who depend on each other to get a specific job done well.

Comparing Work Groups and Work Teams

Characteristics of Successful Groups and Teams Group Objectives

Role Differentiation Rule Clarity

Communication

Membership

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High Performing Teams 1. Strong core values that guide attitudes & actions and replace supervisors watching Distributed leadership

1. Unique general purpose formed into specific vision and detailed measurable objectives

High Performing Teams… 3. Have right skill mix: a) b) c) d)

Technical Problem solving Decision making Interpersonal

3. Creative • •

Related to interdependent focus on continuous learning and synergy Influenced by personality factors

Types of Teams

Types of Teams • Task forces • Committees

Types of Teams

Styles Among Team Players • Contributor - responsible, authoritative, reliable, proficient, and organized

• Collaborator - goal directed, forward-looking, accommodating, flexible, and imaginative

• Communicator - supportive, considerate, relaxed, enthusiastic, and tactful

• Challenger - honest, outspoken, principled, ethical, and adventurous

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Team Composition • Homogeneous - members having similar experiences, values, norms, or expertise

• Heterogeneous - members having differences in experiences, values, norms, or expertise

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Creating High-Performance Teams 1. Size of the work team Tend to be small – less than a dozen

2. Abilities of members

Technical expertise, problem-solving & interpersonal skills

3. Having a commitment to a common purpose Provides direction, momentum & member commitment

4. Establishing specific goals

Specific, measurable, and realistic performance goals

5. Accountability Accountable at individual and team levels

6. Appropriate appraisal and reward systems Group-based as well as individual appraisals

Key Roles of Teams

Six Basic Principles of Team Discipline ! Keep team membership small ! Ensure that members have complimentary skills ! Develop a common purpose ! Set common goals ! Establish a commonly agreed upon working approach ! Integrate mutual and individual accountability

Barriers to effective teamworking 1. 2. 3. 4.

Teams without tasks Teams without freedom and responsibility Unwieldy teams with the wrong members Organisations deeply structured around individual work 5. Team processes are neglected rather than developed 6. Strong teams in conflict

A Team -Effectiveness Model

Organisational Supports for Teams • • • • • •

Clear goals Resources Communication and information systems Education and training systems Feedback systems Liaison and integration with other parts of the system

Organisational Supports for Teams • Support with the process of teamworking • Reward systems • Appraisal processes • Recruitment and selection policies