Survey On Use Of Plastic Cards

Survey on use of plastic cards Client profiling form Name:

Occupation:

Age: ○ 18-25yrs

○ 26-35yrs

Gender:

○F

○M

○ 36-45yrs

Address: 1. ○ ○ ○

In what slot does your annual income lie? Less than 100000 100000 to 500000 More than 500000

2. Do you have a bank account? ○ Yes

○ No 3. ○ ○ ○

How many plastic cards do you have? One Two More than two

4. ○ ○ ○

Which bank’s card do you use? ICICI SBI HDFC ○ Others, specify__________________ 5. ○ ○ ○

What benefits does your card provide? Petrol credits ATM Cash back ○ Insurance 6. ○ ○ ○

Why do you prefer using cards? Convenient to carry Less time consuming Easy to pay through ○ Added benefits, specify_______________ 7. Which card do you prefer?

○ 46 and above

○ ○ ○ ○

Credit card Debit card International debit card ATM card

8. ○ ○ ○ ○

How frequently do you swipe your card? Daily Weakly Monthly More than monthly

9. Where do you use your card more frequently? ○ Shopping ○ Online trading ○ Railway booking ○ Only withdrawal 10. Other than your own bank card which banks card you prefer? ○ HDFC ○ ICICI ○ SBI ○ Other, specify______________________ 11. Rank your service provider on a scale of 1-5

1

2

3

4

5

Service Charges Availability Benefits

12. Any suggestion to improve on the services of your card provider____________________________________________________________ ____________________________________________________________ ____________________________________________________________

*This questionnaire is solely for survey purpose, and we assure that neither your name nor the information provided in this questionnaire will be disclosed.