‘Splendours Of India’ Leisure Accommodation Package Terms & Conditions
Package Details: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
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Leisure Accommodation Packages are available based on the destinations reserved by the customers but always subject to availability. Accommodation for 7nights / 8 days for 2 adults + 2 kids below 10 yrs of age sharing the room without any extra bed. Accommodation can be split into OPTION-I :2N/2N/3N, OPTION-II: 3N/4N, Note: N=Nights Taxes, service charges and other incidental charges (if applicable) are additional and have to be paid to the hotel at the time of check-out.. The validity of the package is 2years from the date of sign-up of Leisure Accommodation Package through QuestNetTMIndia. The time given for claiming the benefit of the package is not extendable in any event reason whatsoever. Participating hotels are three star ( three*)category and above. Participating hotels / destination list can alter from time to time. Exclusion period as applicable during which package cannot be claimed. Mere sign-up of package by itself will not grant to a customer any right to stay in any of the resort / hotel. The customer has to submit a package Claim Form which QNI will endeavor to honor subject to availability. A package can be used not more than once. The package / packages allotted are non-transferable non-refundable, non-negotiable and cannot be resold or exchanged for cash.
Claiming the Package: 1. Customers should send the booking request to QVI at
[email protected] or fax at +65 6491 0899. 2. QNI recommend that to ensure the availability of accommodation, customer should make the package claim request at least 45 days in advance notice with a choice of 1st, 2nd &3rd choice of destinations & dates to process for bookings. 3. Reservation is subject to availability in a first come, first served basis. 4. Reservation cancellation / amendment / modification charges prior to check-in date :Check-in period Cancellation /amendment/modification fee a. 30 to 15 days - Rs.2300/b. 15 to 7 days - Rs.4600/c. Less than 7 days - package will be forfeited and no refund shall be given. d. No show - package will be forfeited and no refund shall be given. 5. QNI will endeavor to honor all bookings from Customers but it reserves its sole right to dishonor any booking stating the reasons as under • Non compliance of terms and conditions of the package; • Non receipt of full payment of the packages as per the terms of payment; • Validity of package under question • Non availability of accommodation. • Force majure. 6. In case QNI unable to accommodate the booking requests from customer which are given in accordance to the terms and conditions, in that case we shall either; accommodate your request at alternate date or shall make alternative arrangements with other hotel/ resort of same/ similar standard wholely dependent on availability.
7. Reservations in referral hotels are as per their terms and conditions. QNI facilitates this provision only under special circumstances. QNI assumes no responsibility for the quality of service and facilities provided by these hotels. All correspondence regarding accommodation facilities and amenities should be addressed directly to the hotels concerned. Check-In / Check-Out Policy 1. The check-in / check-out time is 1200 hrs IST. Early check-ins and late checkouts are subject to availability and at the discretion on the hotel. 2. All arrivals prior to 07:00am IST will be booked, held & charged for from the previous evening itself. 3. In the absence of arrival details / timings, all confirmed room reservations will be deemed as guaranteed up to 15:00 hrs IST only, and may be released thereafter. 4. Any extension of stay shall be subject to availability and at the discretion of the hotel and discount of 10-20% shall be applicable on the hotels published room tariff. In such case the room tariff agreed between Customer and the hotel are to be settled directly at the hotel. QNI assumes no responsibility for payment of the extension of your stay 5. In case of prior checkout from the fixed period, customer cannot claim any amount from QNI for the rest of the package. Grievances The customer reserves all the right to forward their grievances related to vacation packages to QNI, which in turn solely undertakes to redress the same based on due enquiry. Note : QNI reserves the right to change the Terms and Conditions at any time without prior notice.
List of Holiday destinations DESTINATION STATE HOTEL / RESORT EXCLUSION NOTE : 1 week of Diwali & 2 weeks of Christmas (21st dec to 2nd Jan) is also under exclusion period for all the destinations. UTTAR HOTEL GRAND OCT-DEC AGRA PRADESH QUALITY RESORT OCT – DEC CHIPLUN MAHARASHTRA RIVER VIEW QUALITY INN OCT – DEC CORBETT JUNGLE CORBETT UTTARANCHAL RESORT 15 APRIL-15 HIMACHAL ALPS RESORT DALHOUSIE JUNE PRADESH STERLING 15 APRIL-15 DARJEELING WEST BENGAL DARJEELING JUNE 15 APRIL-15 SEVEN SEVENTEEN DARJEELING WEST BENGAL JUNE SANDY RESORT OCT – DEC DAMAN DAMAN THE ROYAL PLAZA MAY – JUNE GANGTOK SIKKIM GOLDEN PAGODDA APRIL-JUNE GANGTOK SIKKIM RIVER RAYS OCT – DEC GOA GOA RESORT PHOENIX PARK INN OCT - DEC GOA GOA PARADISE VILLAGE OCT – DEC GOA GOA EMPIER REGENCY OCT – DEC JAIPUR RAJASTHAN
JODHPUR
RAJASTHAN
KALIMPONG
WEST BENGAL
KANYAKUMARI
TAMIL NADU
QUALITY INN CHANDRA SOOD GARDEN RETREAT HOTEL SINGAR
KODAIKANAL
TAMIL NADU
SHIV PRIYA
KODAIKANAL
TAMIL NADU
KOVALAM
KERALA
LONAVALA
MAHARASHTRA
MAHABALESHWAR
MAHARASHTRA
SAJ RESORT
MAHABALESHWAR MATHERAN
MAHARASHTRA MAHARASHTRA
SWISS COUNTRY HOTEL REGAL
MATHERAN
MAHARASHTRA
BRIGHT LAND
MANALI MANALI MANALI
HIMACHAL PRADESH HIMACHAL PRADESH HIMACHAL PRADESH
KODAI INTERNATIONAL SAGARA BEACH RESORT STERLING LONAVALA
OCT – DEC 15 APRIL-15 JUNE OCT – DEC 15 APRIL-15 JUNE 15 APRIL-15 JUNE OCT – DEC 15 APRIL- 15 JUNE 15 APRIL-15 JUNE APRIL - JUNE APRIL - JUNE 15 APRIL-15 JUNE
SNOW VALLEY
APRIL – JUNE
STERLING MANALI
15 APRILJUNE
ANGEL INN
APRIL - JUNE
SUN SET INN
15 APRIL-15 JUNE
MOUNT ABU
RAJASTHAN
MUNNAR
KERALA
MUNNAR
KERALA
MUSSOORIE
UTTARANCHAL
MUSSOORIE
UTTARANCHAL
MUSSOORIE
UTTARANCHAL
NAINITAL OOTY OOTY
UTTARANCHAL TAMIL NADU TAMIL NADU
MUNNAR TOURIST HOME B-SIX HOLIDAY RESORTS STERLING MASSOORIE NAND RESIDENCY COMFORT INN FORT RESORT SHERVANI HILLTOP STERLING RESORT HOLIDAY INN OOTY
OOTY
TAMIL NADU
LAKE VIEW
PANCHGINI
MAHARASHTRA
COMFORT INN DHANHILLS
APRIL – JUNE APRIL-JUNE APRIL - JUNE 15 APRIL-15 JUNE 15 APRIL-15 JUNE
VARDAAN RESORT
APRIL - JUNE
THE MASS STERLING PURI PURI HOTEL
DEC - FEB OCT - DEC OCT – DEC 15 APRIL-15 JUNE
PONDICHERRY PURI PURI
JAMMU & KASHMIR PONDICHERRY ORISSA ORISSA
SAPUTARA
GUJRAT
PATNITOP
VAITY ROPEWAY
OCT - JAN OCT - JAN APRIL - JUNE APRIL – JUNE APRIL – JUNE
SHIMLA SHIRDI SILVASSA TIRUPATI UDAIPUR VARANASI VISAKHAPATNAM
HIMACHAL PRADESH MAHARASHTRA DADAR & NAGAR HAVELIUT ANDHRA PRADESH RAJASTHAN UTTAR PRADESH ANDHRA PRADESH
HOTEL SAI LEELA
15 APRIL-15 JUNE MAY – JUNE
KAMAT RESORT
OCT – DEC
HOTEL BLISS
APRIL – JUNE
HOTEL SAROVAR
OCT – DEC
PALLAVI INTNL.
OCT – DEC
ROYAL FORT HOTEL
OCT - DEC
HOTEL SURYA