274037-001.book Page i Wednesday, April 17, 2002 1:58 PM
b Software Guide Compaq Notebook Series Document Part Number: 274037-001
July 2002
This guide includes details on power and security settings, information about optical drives, and instructions for updating software. In addition, this guide explains how to use the MultiBoot, Intelligent Manageability, Compaq Diagnostics, and Computer Setup utilities to set preferences and resolve problems.
274037-001.book Page ii Wednesday, April 17, 2002 1:58 PM
© 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, ROMPaq, and SoftPaq are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Software Guide First Edition July 2002 Reference Number: N410c/N610c Document Part Number: 274037-001
274037-001.book Page iii Wednesday, April 17, 2002 1:58 PM
Contents 1 Power Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Understanding Standby and Hibernation . . . . . . . . . . . . . 1–2 Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Choosing Standby, Hibernation or Shutdown . . . . . . . . . 1–3 When You Leave Your Work . . . . . . . . . . . . . . . . . . 1–3 When the Power Supply Is Uncertain . . . . . . . . . . . . 1–4 When Using Infrared or Drive Media . . . . . . . . . . . . 1–4 Using the Default Power Settings . . . . . . . . . . . . . . . . . . 1–5 Turning the Notebook On or Off. . . . . . . . . . . . . . . . 1–5 Initiating or Resuming from Hibernation . . . . . . . . . 1–6 Initiating or Resuming from Standby . . . . . . . . . . . . 1–7 Using Emergency Shutdown Procedures . . . . . . . . . 1–8 Setting Power Management Options . . . . . . . . . . . . . . . . 1–9 Accessing the Power Options Window . . . . . . . . . . . 1–9 Displaying the Power Meter Icon . . . . . . . . . . . . . . . 1–9 Setting or Changing a Power Scheme . . . . . . . . . . . 1–10 Managing Low-Battery Conditions . . . . . . . . . . . . . . . . 1–11 Identifying a Low-Battery Condition . . . . . . . . . . . 1–11 Identifying a Critical Low-Battery Condition . . . . . 1–11 Displaying Battery Charge . . . . . . . . . . . . . . . . . . . 1–11 Resolving Low-Battery Conditions . . . . . . . . . . . . . . . . 1–12 When External Power Is Available . . . . . . . . . . . . . 1–12 When a Charged Battery Pack Is Available . . . . . . 1–12 When No Power Source Is Available . . . . . . . . . . . 1–12 When Notebook Cannot Resume from Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13 Software Guide
iii
274037-001.book Page iv Wednesday, April 17, 2002 1:58 PM
Contents
Charging a Battery Pack . . . . . . . . . . . . . . . . . . . . . Obtaining Accurate Charge Information . . . . . . . . . Displaying Charge Information on a Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying Charge Information on the Screen . . . . Understanding Battery Calibration . . . . . . . . . . . . . . . . Calibrating a Battery Pack. . . . . . . . . . . . . . . . . . . . Using SpeedStep (Windows 2000 Professional Only). . Choosing a Performance Mode . . . . . . . . . . . . . . . . Setting SpeedStep Preferences . . . . . . . . . . . . . . . .
1–13 1–13 1–14 1–15 1–16 1–17 1–18 1–18 1–19
2 Security Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–1 Setting Preferences in Computer Setup . . . . . . . . . . . . . . 2–2 Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Forgetting Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Using Compaq and Windows Passwords . . . . . . . . . 2–3 Understanding Power-On Passwords. . . . . . . . . . . . . . . . 2–4 Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 2–4 Entering Power-On Passwords . . . . . . . . . . . . . . . . . 2–5 Understanding Compaq Administrator Passwords . . . . . 2–5 Setting Compaq Administrator Passwords . . . . . . . . 2–6 Entering Compaq Administrator Passwords . . . . . . . 2–6 Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Setting DriveLock Passwords . . . . . . . . . . . . . . . . . . 2–8 Entering Drive Lock Passwords . . . . . . . . . . . . . . . . 2–9 Changing DriveLock Settings . . . . . . . . . . . . . . . . . 2–10 Removing DriveLock Protection. . . . . . . . . . . . . . . 2–11 Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 2–12 Protecting System Information . . . . . . . . . . . . . . . . . . . 2–13 Using Information Management . . . . . . . . . . . . . . . 2–13 Setting System Information Options . . . . . . . . . . . . 2–14 Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 2–15
iv
Software Guide
274037-001.book Page v Wednesday, April 17, 2002 1:58 PM
Contents
3 CD and DVD Software Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . Avoiding Hibernation and Standby . . . . . . . . . . . . . . Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . Playing CDs with Windows Media Player. . . . . . . . . . . . Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . Playing a Video CD. . . . . . . . . . . . . . . . . . . . . . . . . . Accessing Windows Media Player Help . . . . . . . . . . Playing DVDs with WinDVD . . . . . . . . . . . . . . . . . . . . . Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding DVDs . . . . . . . . . . . . . . . . . . . . . . . . Using DVD Region Settings . . . . . . . . . . . . . . . . . . . Changing Region Settings . . . . . . . . . . . . . . . . . . . . .
3–1 3–1 3–2 3–2 3–2 3–2 3–3 3–4 3–4 3–5 3–5 3–6
4 Intelligent Manageability Understanding Intelligent Manageability. . . . . . . . . . . . . Installing Compaq Management Agent . . . . . . . . . . . . . . Using Fault Management Alerts . . . . . . . . . . . . . . . . . . . Identifying Fault Management Alerts . . . . . . . . . . . . Setting Fault Management Alert Preferences . . . . . .
4–1 4–2 4–3 4–3 4–3
5 MultiBoot (Advanced Users Only) Understanding the Default Boot Sequence . . . . . . . . . . . Detailing the Default Boot Sequence . . . . . . . . . . . . Enabling Devices in Computer Setup . . . . . . . . . . . . . . . Understanding MultiBoot Results . . . . . . . . . . . . . . . Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . Setting a New Default Boot Sequence . . . . . . . . . . . Setting a MultiBoot Express Prompt . . . . . . . . . . . . . Entering MultiBoot Express Preferences . . . . . . . . .
Software Guide
5–1 5–2 5–3 5–4 5–5 5–5 5–6 5–7
v
274037-001.book Page vi Wednesday, April 17, 2002 1:58 PM
Contents
6 Setup and Diagnostic Utilities Using Computer Setup or Diagnostics. . . . . . . . . . . . . . . 6–1 Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 6–2 Restoring Computer Setup Defaults . . . . . . . . . . . . . 6–3 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 6–4 Selecting from the Security Menu . . . . . . . . . . . . . . . 6–5 Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 6–6 Selecting from the Advanced Menu . . . . . . . . . . . . . 6–7 Using Compaq Diagnostics for Windows . . . . . . . . . . . . 6–9 Installing Compaq Diagnostics . . . . . . . . . . . . . . . . . 6–9 Using Configuration Record Scan. . . . . . . . . . . . . . 6–10 Using Diagnostics Scan . . . . . . . . . . . . . . . . . . . . . . 6–10
7 Software Updates and Restorations Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . Obtaining the Compaq Support Software CD . . . . . . Accessing Notebook Information . . . . . . . . . . . . . . . Downloading Software from the Internet . . . . . . . . . . . . Downloading System ROM. . . . . . . . . . . . . . . . . . . . Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a Retail Version of an Operating System. . . . .
7–1 7–2 7–2 7–3 7–4 7–5 7–6 7–7
Index
vi
Software Guide
274037-001.book Page 1 Wednesday, April 17, 2002 1:58 PM
1 Power Selecting a Power Source The notebook can run on internal power or on external power. The following table describes the best power sources for common tasks. Task Work in most software applications.
Power Source ■ ■
Charged battery pack in the notebook External power supplied through one of the following devices: ❖ AC Adapter ❖ Optional Port Replicator or Mobile Expansion Unit ❖ Optional Aircraft Adapter ❖ Optional Automobile Power Adapter/Charger
Charge or calibrate a battery pack in the notebook.
External power supplied through: ■ AC Adapter ■ Optional Automobile Power Adapter/Charger
Install or modify system software.
External power supplied through the AC Adapter.
Write to a CD
Software Guide
1–1
274037-001.book Page 2 Wednesday, April 17, 2002 1:58 PM
Power
Understanding Standby and Hibernation Standby and Hibernation are energy-saving features that conserve power and reduce startup time. They can be initiated by you or by the system. See “Using Default Power Settings” in this chapter for details about factory settings.
Standby Standby reduces power to system components that are not in use. When Standby is initiated, your work is saved in random access memory (RAM) and the screen is cleared. When you resume from Standby, your work returns to the screen where you left off.
Hibernation Hibernation saves your work in RAM to a hibernation file on the hard drive, then shuts down the notebook. When you resume from Hibernation, your work returns to the screen where you left off. If a power-on password has been set, the password must be entered to resume from Hibernation. You can disable Hibernation. However, if Hibernation is disabled, the system does not automatically save your work if the notebook reaches a critical low-battery condition, while power is on or in Standby. Power Options window, Hibernation will not be displayed ✎ Inas the an option if it has been disabled. Enable Hibernation in order to select it in the Power Options window.
1–2
Software Guide
274037-001.book Page 3 Wednesday, April 17, 2002 1:58 PM
Power
Confirming Hibernation Settings Hibernation is enabled at the factory. To verify that Hibernation is enabled: ■
In Windows 2000 Professional, select Start > Settings > Control Panel > Power Options icon > Hibernate tab. Make sure that the Enable Hibernate Support checkbox is selected.
■
In Windows XP Professional, select Start > Control Panel > Power Options icon > Hibernate tab. Make sure that the Enable Hibernation checkbox is selected.
Choosing Standby, Hibernation or Shutdown When You Leave Your Work If you plan to resume shortly: Initiating Standby clears the screen, uses less power than leaving the notebook on, and your work returns instantly to the screen when you resume from Standby. Unless it has been frequently charged and discharged, a new, fully charged battery pack can support Standby for approximately 4 days. If you plan to resume within 2 weeks: Initiating Hibernation clears the screen, saves your work to the hard drive, and uses much less power than Standby. A fully charged battery pack can support Hibernation indefinitely, or as long as the hard drive remains in good condition. If the notebook will be disconnected from external power for more than 2 weeks: Shutting down the notebook and removing the battery pack is recommended to extend the life of the battery pack. For details on battery pack storage, refer on this CD to the Hardware Guide, “Battery Packs” chapter.
Software Guide
1–3
274037-001.book Page 4 Wednesday, April 17, 2002 1:58 PM
Power
When the Power Supply Is Uncertain Compaq recommends that Hibernation remain enabled, especially when the power supply is uncertain. Power may be interrupted if the notebook is running on external power from an unreliable source or on battery power from a failing battery pack. If the power is interrupted while the notebook is in Standby, your unsaved work may be lost. However, if power is interrupted while the notebook is in Hibernation, your unsaved work is protected.
When Using Infrared or Drive Media Standby and Hibernation interfere with the use of infrared communication and drive media. ■ If the notebook is in Standby or Hibernation, an infrared transmission cannot be initiated. ■ If Standby or Hibernation is accidentally initiated while a drive medium (such as a diskette, disk, CD, or DVD) is in use: ❏ Your playback may be interrupted. ❏ You may see a popup warning: “Putting the computer into Hibernation or Standby may stop the playback. Do you want to continue?” Select No. ❏ Resume from Hibernation or Standby by sliding the power switch. ❏ Audio and video may resume or you may need to restart the drive medium.
Ä
1–4
CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media.
Software Guide
274037-001.book Page 5 Wednesday, April 17, 2002 1:58 PM
Power
Using the Default Power Settings The following tables describe the factory power settings on the notebook. Many power settings can be changed according to the user preference. If you want to change the default settings, see the section “Setting Power Management Options.”
Turning the Notebook On or Off Task
Procedure
Result
Turn on the notebook.
Slide the power switch.
Power/standby light turns on. Operating system loads.
the power ✎ Sliding switch returns the notebook to “on” from any power mode: Standby, Hibernation, or Shutdown.
Shut down the notebook.*
Turn off the display if the notebook is closed while power is on.
Save your work and close all open applications. Then: ■
In Windows 2000 Professional, select Start > Shut Down > Shut Down, then select the OK button.
■
In Windows XP Professional, select Start > Turn Off Computer > Turn Off.
No action required.
Power/standby light turns off. Operating system shuts down. Notebook turns off.
Closing the notebook activates the display release latch, which turns off the display.
*If the system is unresponsive and you are unable to shut down the notebook with these procedures, refer to “Using Emergency Shutdown Procedures,” later in this chapter.
Software Guide
1–5
274037-001.book Page 6 Wednesday, April 17, 2002 1:58 PM
Power
Initiating or Resuming from Hibernation Task
Procedure
Result
User-initiated Hibernation.
With the notebook on, slide the power switch.
Power/standby light turns off. Screen clears.
System-initiated Hibernation (with Hibernation enabled).
■
In Windows 2000 Professional, select Start > Shut Down > Hibernate, then select the OK button.
■
In Windows XP Professional, select Start > Turn Off the Computer > Hibernate. (If the Hibernate option is not displayed, press the shift key.)
■
If the notebook is attached to AC power, the system will not initiate Hibernation.
■
If the notebook is running on batteries, the system will initiate Hibernation after 30 minutes of notebook inactivity.
Power/standby light turns off. Screen clears.
settings ✎ Power and timeouts can be changed in the Power Options window. Resume from user-initiated or system-initiated Hibernation.
1–6
Slide the power switch.
Power/standby light turns on. Your work returns to the screen.
Software Guide
274037-001.book Page 7 Wednesday, April 17, 2002 1:58 PM
Power
Initiating or Resuming from Standby Task
Procedure
Result
User-initiated Standby.
With the notebook on, press the Standby button.
Power/standby light blinks. Screen clears.
System-initiated Standby.
■
In Windows 2000 Professional, select Start > Shut Down > Standby, then select the OK button.
■
In Windows XP Professional, select Start > Turn Off the Computer > Standby. (If the Standby option is not displayed, press the shift key.)
■
If the notebook is attached to AC power, the system will not initiate Standby.
■
If the notebook is running on batteries, the system will initiate Standby after 10 minutes of notebook inactivity.
Power/standby light blinks. Screen clears.
settings ✎ Power and timeouts can be changed in the Power Options window. Resume from user-initiated or system-initiated Standby.
Software Guide
Press the Standby button or slide the power switch.
Power/standby light turns on. Your work returns to the screen.
1–7
274037-001.book Page 8 Wednesday, April 17, 2002 1:58 PM
Power
Using Emergency Shutdown Procedures If the notebook is unresponsive and you are unable to use normal Windows shutdown procedures, try the following emergency procedures: ■
1–8
Press ctrl+alt+delete. Then: ❏
In Windows 2000 Professional, select Shut Down. In the What Do You Want the Computer To Do list, select Restart or Shut Down, then select the OK button.
❏
In Windows XP Professional, select Start > Turn Off Computer button > Turn Off.
■
If you are unable to shut down the notebook with ctrl+alt+delete, select Fn+power.
■
If you are unable to shut down the notebook with the power switch, disconnect the notebook from external power and remove the battery pack.
Software Guide
274037-001.book Page 9 Wednesday, April 17, 2002 1:58 PM
Power
Setting Power Management Options Many of the default power settings, such as timeouts, alarms, and power button settings, can be changed in the Power Options window.
Accessing the Power Options Window To access the Power Options window: ■
In Windows 2000 Professional, select Start > Settings > Control Panel > Power Options icon.
■
In Windows XP Professional, select Start > Control Panel > Power Options icon.
■
In Windows 2000 Professional or Windows XP Professional, double-click the Power Meter icon on the taskbar.
Displaying the Power Meter Icon The Power Meter icon is on your taskbar by default. The icon changes shape to indicate whether the notebook is running on battery power or external AC power. Double-click the icon to display the Power Options window. To show or hide the Power Meter icon on the taskbar: 1. Access the Power Options window. 2. Select the Advanced tab. 3. Select or clear the Always Show Icon on the Task Bar check box. 4. Select the OK button.
Software Guide
1–9
274037-001.book Page 10 Wednesday, April 17, 2002 1:58 PM
Power
Setting or Changing a Power Scheme The Power Schemes tab in the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on battery or AC Power. Or you can set a Power Scheme that initiates Standby or turns off the display or hard drive after a time interval (timeout) you specify. To set a Power Scheme, access the Power Options window > Power Schemes tab. Select options from the lists, name the new Power Scheme, and select Save As.
Using a Security Password You can add a security feature that prompts you for a password when the notebook turns on or resumes from Standby or Hibernation. To set a password prompt, access the Power Options window > Advanced tab. Select the check box for Prompt For Password When the Computer Goes Off Standby, and select OK. For more information about using security passwords, see the “Security” chapter, “Setting Power-On Passwords.”
1–10
Software Guide
274037-001.book Page 11 Wednesday, April 17, 2002 1:58 PM
Power
Managing Low-Battery Conditions Identifying a Low-Battery Condition When a battery pack, which is the only power source available to the notebook, reaches a low-battery condition, a warning message appears on the screen. set audible low-battery alerts and other low-battery ✎ Topreferences, access the Power Options window and select the Alarms tab.
Identifying a Critical Low-Battery Condition If a low-battery condition is not resolved, the notebook enters a critical low-battery condition, and the following can occur: ■
Ä
If Hibernation is enabled, and the notebook is on or in Standby, a warning message appears on the screen, the notebook initiates Hibernation, and shuts down. Your unsaved work is protected.
CAUTION: To protect your work in case of a low-battery condition, make sure that Hibernation remains enabled.
■
If Hibernation is disabled and the notebook is on or in Standby, a warning message appears, then the notebook shuts down, and your unsaved work is lost.
Displaying Battery Charge When the notebook is running on battery power, press Fn+F8 or double-click the Power icon on the taskbar to display the power meter and view the amount of battery power remaining in each installed battery pack.
Software Guide
1–11
274037-001.book Page 12 Wednesday, April 17, 2002 1:58 PM
Power
Resolving Low-Battery Conditions When External Power Is Available Select one of the following options: ■
Connect the notebook to an electrical outlet.
■
Dock the notebook in a Port Replicator or Mobile Expansion Unit that is connected to external power.
■
Plug an optional Automobile Power Adapter/Charger into the notebook and into a vehicle cigarette lighter receptacle.
■
Plug an optional Aircraft Power Adapter into the notebook and into the in-seat power supply available on some commercial aircraft.
optional Aircraft Power Adapter can run the notebook but ✎ An cannot charge a battery pack.
When a Charged Battery Pack Is Available Turn off the notebook or initiate Hibernation, insert a charged battery pack, then resume from Hibernation. For battery pack replacement instructions, refer on this CD to the Hardware Guide, “Battery Packs” chapter.
When No Power Source Is Available Save your work, initiate Hibernation, then shut down the notebook.
1–12
Software Guide
274037-001.book Page 13 Wednesday, April 17, 2002 1:58 PM
Power
When Notebook Cannot Resume from Hibernation If the notebook does not have enough power to restore your work after resuming from Hibernation: 1. Press ctrl+alt+delete to abort the restoration. 2. Insert a charged battery pack or connect the notebook to external power. 3. Resume from Hibernation.
Charging a Battery Pack To charge a battery pack in the notebook, connect the notebook to external power through: ■
An AC Adapter.
■
An optional Port Replicator or Mobile Expansion Unit.
■
An optional Automobile Power Adapter/Charger.
While the battery pack is charging, the battery light on the notebook turns on. The light turns off when the battery pack is fully charged.
Obtaining Accurate Charge Information To increase the accuracy of all battery charge displays: ■
When you charge a battery pack, charge it completely.
■
Allow a battery pack to discharge to the low-battery level through normal use before charging it.
Software Guide
1–13
274037-001.book Page 14 Wednesday, April 17, 2002 1:58 PM
Power
Displaying Charge Information on a Battery Pack Some battery packs have a quick check feature that allows you to monitor the battery charge when the battery pack is not inside the system. To display the percent of full charge remaining in a battery pack, press the button 1 on the battery pack. Each charge level light 2 represents 20 percent of a full charge. When pressing the button causes all five lights to turn on, the battery pack is fully charged. If only one light is on and blinking, the battery pack has less than a 10 percent charge remaining. location of battery quick check features may vary among ✎ The battery packs.
Displaying battery pack charge information
1–14
Software Guide
274037-001.book Page 15 Wednesday, April 17, 2002 1:58 PM
Power
Displaying Charge Information on the Screen Battery Pack Location You can also monitor the charge in any battery pack by accessing the battery charge display on the notebook screen. Press Fn+F8 or double-click the Power Meter icon on the taskbar to view battery charge information. Battery pack locations are identified as shown in the following table. Battery Number
Battery Pack Location
1
Notebook battery bay (primary location)
2
External Battery Pack or notebook MultiBay the notebook does not have an ✎ Ifexternal battery pack, this location may be a notebook MultiBay.
Software Guide
3
Mobile Expansion Unit MultiBay
4
Mobile Expansion Unit MultiBay
1–15
274037-001.book Page 16 Wednesday, April 17, 2002 1:58 PM
Power
Understanding Battery Calibration Calibration increases the accuracy of all battery charge displays. It should not be necessary to calibrate any battery pack frequently, even if it is heavily used. It is not necessary to calibrate a new battery pack before first use. Calibrate an in-use primary MultiBay battery pack if: ■
Battery status displays seem inaccurate.
■
The battery has not been used for one month or more.
Also note the following before starting calibration: ■
A battery pack must be calibrated in the notebook. If the calibration utility reports that a battery pack in a mobile expansion unit needs calibration, remove the battery pack and insert it into a notebook battery bay or MultiBay before running the calibration utility.
■
The notebook cannot be used during calibration, but a calibration can run overnight unattended.
■
A calibration cannot be stopped or interrupted.
■
The notebook must be connected to an AC outlet throughout the calibration. Do not disconnect the notebook from the AC outlet until:
■
1–16
❏
The utility reports that calibration is complete, and
❏
The battery light turns off.
A battery pack can only be calibrated if the Computer Setup utility reports that it needs calibration.
Software Guide
274037-001.book Page 17 Wednesday, April 17, 2002 1:58 PM
Power
Calibrating a Battery Pack To calibrate a battery pack: 1. Connect the notebook to an AC electrical outlet. 2. Insert the battery pack into the notebook battery bay, MultiBay, or external battery bay. cannot calibrate a battery pack in a Port Replicator or Mobile ✎ You Expansion Unit. 3. To open Computer Setup, turn on or restart the notebook, then press F10 as soon as the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
To view navigation information, press F1.
4. Select the Tools menu. 5. Select Battery Calibration. The calibration status of all battery packs in the system is displayed. 6. Select a battery pack that the utility reports needs calibration, then press enter. progress of calibration is presented on the screen as a ✎ The percentage of completed charging, discharging, and recharging. 7. When the utility reports that calibration is complete, either calibrate another battery pack or exit Computer Setup. ❏
To calibrate another battery pack, repeat the steps above.
❏
To exit Computer Setup, select File > Save Changes and Exit, then follow the instructions on the screen.
Software Guide
1–17
274037-001.book Page 18 Wednesday, April 17, 2002 1:58 PM
Power
Using SpeedStep (Windows 2000 Professional Only) In Windows 2000 Professional, the Intel Pentium 4 Processor with SpeedStep technology enables you to set the processor speed for optimal performance or optimal power conservation. The SpeedStep technology can also enable an automatic change in CPU (central processing unit) speed when the power source changes between AC power and battery power, or when notebook use changes between active and idle. These changes in CPU speed function independently from the power management settings available through the operating system. For information about using Windows power management features, see “Setting Power Management Options” earlier in this chapter. Windows XP Professional, the functions of SpeedStep ✎ Intechnology are managed through the operating system, and no user intervention is required.
Choosing a Performance Mode The SpeedStep technology offers 3 preset performance modes: ■
In Maximum Performance mode, the processor runs at full speed to provide maximum performance.
■
In Automatic mode, the processor speed increases while the notebook is being used and decreases when the notebook is not being used.
■
In Battery Optimized mode, the processor runs at a reduced speed to provide an optimal balance between energy conservation and performance. Also, the processor runs at a greatly reduced speed to provide maximum energy conservation.
The notebook can run in any of the performance modes while it is operating on AC power or on battery power.
1–18
Software Guide
274037-001.book Page 19 Wednesday, April 17, 2002 1:58 PM
Power
Setting SpeedStep Preferences SpeedStep settings can be accessed from the SpeedStep window or the SpeedStep icon. SpeedStep can be enabled or disabled in Computer Setup. the SpeedStep window and icon are not accessible, they can be ✎ Ifenabled in Computer Setup. To enable the window and icon (and other settings in the SpeedStep window), see “Using Computer Setup,” later in this chapter.
Software Guide
1–19
274037-001.book Page 20 Wednesday, April 17, 2002 1:58 PM
Power
Using the SpeedStep Window To open the SpeedStep window from the desktop, select Start > Settings > Control Panel > Power Management icon > Intel SpeedStep technology tab. Then set your preferences according to the following table. Preference
Procedures
Assign a performance mode that applies when the notebook is running on battery power.
Select a performance mode from the Running on Batteries list, then select OK.
Assign a performance mode that applies when the notebook is running on AC power.
Select a performance mode from the Plugged In list, then select OK.
Set the notebook to remain in the same performance mode even if the power source changes.
Select the same performance mode from the Running on Batteries and Plugged In lists, then select OK.
Remove the SpeedStep icon from the taskbar.
1. Select the check box for Remove Icon from Taskbar. 2. Select OK in the Advanced window. 3. Select OK or Apply in the main SpeedStep window.
1–20
Software Guide
274037-001.book Page 21 Wednesday, April 17, 2002 1:58 PM
Power
Using the SpeedStep Icon The SpeedStep icon on the taskbar indicates which SpeedStep mode is active. The icon can also be used for the tasks described in the following table. Task
Procedure
Display current performance mode.
Rest the pointer over the icon.
Open the SpeedStep window.
Select the icon.
Change the current performance mode.
Right-click the icon, then select a performance mode.
Using Computer Setup Computer Setup, a non-Windows utility, includes settings to enable or disable SpeedStep. For more information about Computer Setup, see the “Setup and Diagnostics Utilities” chapter. To access the SpeedStep settings in Computer Setup: 1. Turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select Advanced > Device Options. Under Intel SpeedStep Technology: ❏
Select Automatic to enable all SpeedStep settings in the SpeedStep window.
❏
Select Disable to set the notebook to run in Battery Optimized mode and disable all SpeedStep settings in the SpeedStep window.
Software Guide
1–21
274037-001.book Page 22 Wednesday, April 17, 2002 1:58 PM
Power
3. To save your preferences, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
1–22
Software Guide
274037-001.book Page 1 Wednesday, April 17, 2002 1:58 PM
2 Security Security Features Quick Reference The notebook provides the following security features that are not available in the operating system. To Protect Against This Risk
Use This Security Feature
Unauthorized use of the notebook
Power-on password
Unauthorized access to the Computer Setup utility
Compaq administrator password
Unauthorized access to the contents of a hard drive
DriveLock
Unauthorized use of a drive, a port, or a wireless device in the MultiPort
Device disabling
Unauthorized access to the processor serial number and other system identification information
System information management
Unauthorized removal of the notebook
Security cable slot (used with an optional cable lock)
Software Guide
2–1
274037-001.book Page 2 Wednesday, April 17, 2002 1:58 PM
Security
Setting Preferences in Computer Setup Most security preferences are set in Computer Setup. Because Computer Setup is a non-Windows utility, it does not support the pointing devices on your notebook. When using Computer Setup, make selections and navigate with the keys on your notebook keyboard instead of a pointing device. See the “Setup and Diagnostics Utilities” chapter for details. external keyboard connected by USB can be used with ✎ An Computer Setup only if USB legacy support is enabled. For more information about USB, refer on this CD to the Hardware Guide, “External Device Connections” chapter.
Using Passwords Forgetting Passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the notebook.
2–2
■
If you forget your power-on or Compaq administrator password, you cannot start up the notebook or resume from Hibernation until a Compaq authorized service provider resets the notebook. To contact a Compaq authorized service provider, refer to the Worldwide Telephone Numbers booklet included with the notebook.
■
If you forget your DriveLock user password but know your DriveLock master password, you can remove DriveLock protection from the drive. For instructions, see “Understanding DriveLock” in this chapter.
■
If you forget both your user and master DriveLock passwords, the hard drive is permanently unusable.
Software Guide
274037-001.book Page 3 Wednesday, April 17, 2002 1:58 PM
Security
Using Compaq and Windows Passwords Compaq security features and Windows operating system security features work independently from each other. For example, a device disabled in Computer Setup cannot be enabled in Windows. Also, you must use a Compaq password at a Compaq password prompt and a Windows password at a Windows password prompt. For example: ■
If a power-on password is set, the power-on password (not a Windows password) must be entered when the notebook starts up or resumes from Hibernation.
■
If you set Windows to prompt for a password before resuming from Standby, a Windows password (not a power-on password) must be entered to resume from Standby.
■
A Compaq administrator password and a Windows administrator password are not interchangeable. However, the same word or series of letters, numerals, or slashes used for a Compaq password can also be used for another Compaq password or as a Windows password, with these considerations: ❏
Compaq passwords can be any combination of up to 32 letters, numbers, and slashes (/) and are not case sensitive.
❏
Compaq passwords must be set and entered with the same type of keys. For example, a Compaq password set with keyboard number keys will not be recognized if it is entered with internal keypad number keys. (For information about the internal keypad, refer on this CD to the Hardware Guide, “Pointing Devices and Keyboard” chapter.)
Software Guide
2–3
274037-001.book Page 4 Wednesday, April 17, 2002 1:58 PM
Security
Understanding Power-On Passwords A power-on password prevents unauthorized use of the notebook. Once set, a power-on password must be entered each time the notebook is turned on, restarted, or resumes from Hibernation or Standby. A power-on password: ■
Does not display as it is set, entered, changed, or deleted.
■
Must be set and entered with the same keys. For example, a power-on password set with keyboard number keys will not be recognized if you enter it with keypad number keys.
■
Can include any combination of up to 32 letters, numbers, and slashes (/) and is not case sensitive.
Setting Power-On Passwords A power-on password is set, changed, or deleted in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select the Security menu > Power-On Password, then press enter. Then:
2–4
❏
To set a power-on password, type the password in the New Password field, then in the Verify New Password field, then press F10.
❏
To change a power-on password, type the current password in the Old Password field, type the new password in the New Password and Verify New Password fields, then press F10.
❏
To delete a power-on password, type the current password in the Old Password field, then press F10.
Software Guide
274037-001.book Page 5 Wednesday, April 17, 2002 1:58 PM
Security
3. To save your preferences, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Entering Power-On Passwords At the power-on password prompt, type your password (using the same type of keys you used to set the password), then press enter. After 3 unsuccessful attempts to enter the password, you must restart the notebook and try again.
Understanding Compaq Administrator Passwords A Compaq administrator password protects the configuration settings and system identification information in Computer Setup. After it is set, this password must be entered to access Computer Setup. A Compaq administrator password: ■
Is not interchangeable with a Windows administrator password, although both can use the same word or series of letters, numbers, or slashes.
■
Does not display as it is set, entered, changed, or deleted.
■
Must be set and entered with the same keys. For example, a Compaq Administrator password set with keyboard number keys will not be recognized if you enter it with internal keypad number keys.
■
Can include any combination of up to 32 letters, numbers, and slashes (/) and is not case sensitive.
Software Guide
2–5
274037-001.book Page 6 Wednesday, April 17, 2002 1:58 PM
Security
Setting Compaq Administrator Passwords A Compaq Administrator password is set, changed, or deleted in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select the Security menu > Setup Password, then press enter. Then: ❏
To set a Compaq administrator password, type your password in the New Password and Verify New Password fields, then press F10.
❏
To change a Compaq administrator password, type your current password in the Old Password field, type the new password in the New Password and Verify New Password fields, then press F10.
❏
To delete a Compaq administrator password, type your current password in the Old Password field, then press F10.
3. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Entering Compaq Administrator Passwords At the Computer Setup prompt, type your password (using the same type of keys you used to set the password), then press enter. After 3 unsuccessful attempts to enter the Compaq administrator password, you must restart the notebook and try again.
2–6
Software Guide
274037-001.book Page 7 Wednesday, April 17, 2002 1:58 PM
Security
Understanding DriveLock
Ä
CAUTION: If you forget both the DriveLock user password and master password, the protected hard drive is permanently unusable.
DriveLock prevents unauthorized access to the contents of a hard drive. After DriveLock protection is applied to a drive, a password must be entered to access the drive and the drive can be accessed only when it is inserted into the notebook. DriveLock involves a user password and a master password: ■
A hard drive protected by DriveLock can be accessed with either the user or the master password.
■
You can delete a user password or master password only by removing DriveLock protection from the drive. DriveLock protection can be removed from the drive only with the master password.
■
The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be a system administrator or the day-to-day user.
■
A user password and a master password can be the same word.
you start the notebook from a hard drive protected with ✎ When DriveLock, and your power-on and DriveLock passwords are
identical, you will be prompted to enter a DriveLock password, not a power-on password.
Software Guide
2–7
274037-001.book Page 8 Wednesday, April 17, 2002 1:58 PM
Security
Setting DriveLock Passwords
Ä
CAUTION: If you forget both the DriveLock user password and the DriveLock master password, the protected hard drive is permanently unusable.
Ä
CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.)
To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook. If you open Computer Setup from a Windows restart, DriveLock settings are not accessible. 1. Verify that the notebook is off and not in Hibernation by sliding the power switch. If your work returns to the screen, shut down the notebook. 2. Insert the hard drive into the notebook (not an optional Port Replicator or Mobile Expansion Unit). 3. To open Computer Setup, turn on (do not restart) the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
4. Use the arrow keys to select the Security menu > DriveLock passwords, then press enter. 5. Select the location of the hard drive, then press F10. 6. Toggle the Protection field to Enable. 7. Read the warning. To continue, press F10.
2–8
Software Guide
274037-001.book Page 9 Wednesday, April 17, 2002 1:58 PM
Security
8. Type your user password in the New Password and Verify New Password fields, then press F10. 9. Type your master password in the New Password and Verify New Password fields, then press F10. 10. To confirm DriveLock protection on the drive you have selected, type DriveLock in the confirmation field, then press F10. 11. To save your DriveLock settings, select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Entering Drive Lock Passwords 1. Be sure that the drive is inserted into the notebook (not an optional Port Replicator or Mobile Expansion Unit). 2. When prompted for a DriveLock password, type your user or master password (using the same type of keys you used to set the password), then press enter. 3. After 2 attempts to enter the password correctly, you must restart the notebook and try again.
Software Guide
2–9
274037-001.book Page 10 Wednesday, April 17, 2002 1:58 PM
Security
Changing DriveLock Settings
Ä
CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.)
To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook. If you open Computer Setup from a Windows restart, DriveLock settings are not accessible. 1. Verify that the notebook is off and not in Hibernation by sliding the power switch. If your work returns to the screen, shut down the notebook. 2. Be sure that the protected hard drive is inserted into the notebook (not an optional Port Replicator or Mobile Expansion Unit). 3. To open Computer Setup, turn on (do not restart) the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press enter. 5. Use the arrow keys to select the location of the hard drive, then press F10. 6. Use the arrow keys to select the field for the password you want to change, type your current password in the Old Password field, type the new password in the New Password and Verify New Password fields, then press F10.
2–10
Software Guide
274037-001.book Page 11 Wednesday, April 17, 2002 1:58 PM
Security
7. To save your preferences, use arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Removing DriveLock Protection
Ä
CAUTION: To prevent damage to the notebook and the hard drive and loss of work, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.)
To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook. If you open Computer Setup from a Windows restart, DriveLock settings are not accessible. 1. Verify that the notebook is off and not in Hibernation by sliding the power switch. If your work returns to the screen, shut down the notebook. 2. Be sure that the protected hard drive is inserted into the notebook (not an optional Port Replicator or Mobile Expansion Unit). 3. To open Computer Setup, turn on (do not restart) the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press enter. 5. Use the arrow keys to select the location of the hard drive, then press F10. 6. Toggle the Protection field to Disable, then press F10.
Software Guide
2–11
274037-001.book Page 12 Wednesday, April 17, 2002 1:58 PM
Security
7. Type your master password in the Old Password field, then press F10. 8. To save your preference, use arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preference is set as you exit Computer Setup and is in effect when the notebook restarts.
Disabling a Device From the Computer Setup Device Security menu, you can disable or partially disable most ports and drives. For more information about the option to disable the MultiPort Fn+F2 hotkeys, refer on this CD to the Hardware Guide, “Pointing Devices and Keyboard” chapter. 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Select the Security menu > Device Security, then enter your preferences. ❏
Settings for a DVD-ROM can be entered in the CD-ROM field.
❏
Diskette drive settings do not apply to SuperDisk or Zip drives.
3. To confirm your preferences, press F10. 4. To save your preferences, select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
2–12
Software Guide
274037-001.book Page 13 Wednesday, April 17, 2002 1:58 PM
Security
Protecting System Information Using Information Management System Information Options allow you to do the following: ■
Display or enter the notebook serial number, asset tag, and ownership tag.
■
Display or enter a battery pack serial number.
■
Display or enter a Port Replicator or Mobile Expansion Unit serial number and asset tag.
■
Display the processor serial number.
■
Enable or disable the ability of the processor to report the processor number to software.
■
Specify how the notebook is to recognize multiple, identical Port Replicators or Mobile Expansion Units.
deny access to this system information by another user, create ✎ Toa Compaq administrator password. For instructions, see “Setting Compaq Administrator Passwords” earlier in this chapter.
print, or save configuration or diagnostic information ✎ Toaboutdisplay, all system components, use the Compaq Diagnostics utility. For instructions, see the “Setup and Diagnostics Utilities” chapter.
Software Guide
2–13
274037-001.book Page 14 Wednesday, April 17, 2002 1:58 PM
Security
Setting System Information Options 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Access or set your preference(s) by following these directions: ❏
To view general system information, select File menu > System Information.
❏
To view or enter identification values for system components, select Security menu > System IDs.
❏
To enable or disable the reporting of the processor serial number by the processor to software, select Advanced menu > Device Options.
❏
To specify how the notebook recognizes multiple, identical Port Replicators or Mobile Expansion Units that are identically equipped, select Advanced menu > Device Options. ◆
To set the notebook to recognize the Port Replicators or Mobile Expansion Units as a single Port Replicator, select Disable.
◆
To set the notebook to recognize the Port Replicators or Mobile Expansion Units individually by serial number, select Enable.
3. To confirm the information or your preferences, press F10. 4. To save your information or preferences, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
2–14
Software Guide
274037-001.book Page 15 Wednesday, April 17, 2002 1:58 PM
Security
Connecting an Optional Cable Lock Loop the cable around a secure object, then insert the cable lock 1 into the security cable slot on the notebook 2 and lock it with the cable lock key 3.
Connecting an optional cable lock
Software Guide
2–15
274037-001.book Page 1 Wednesday, April 17, 2002 1:58 PM
3 CD and DVD Software Using CDs and DVDs This chapter provides guidelines for playing CDs and DVDs using optical drive software. Before using any optical drive software, Compaq recommends that you read the following general information.
Avoiding Hibernation and Standby If Standby or Hibernation is accidentally initiated while a drive medium (such as a diskette, disk, CD, CD-RW, or DVD) is in use: ■
Your playback may be interrupted.
■
You may see a pop-up warning, “Putting the computer into Hibernation or Standby may stop the playback. Do you want to continue?” Select No.
Resume from Hibernation or Standby by sliding the power switch. Audio and video may resume or you may need to restart the drive medium.
Ä
CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media.
Software Guide
3–1
274037-001.book Page 2 Wednesday, April 17, 2002 1:58 PM
CD and DVD Software
Copyright Warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. This notebook should not be used for such purposes.
Playing CDs with Windows Media Player Playing an Audio CD To play an audio CD: 1. If an optical drive is not in the system, insert an optical drive into the MultiBay of the notebook or an optional Port Replicator or Mobile Expansion Unit. 2. Insert the audio CD into the drive, then close the tray. Wait several seconds. Then: ❏
If autorun is enabled, Windows Media Player opens. Proceed to step 3.
❏
If Windows Media Player does not open: ◆
In Windows 2000 Professional, select Start > Programs > Windows Media Player.
◆
In Windows XP Professional, select Start > All Programs > Windows Media Player.
3. Select the Play button to play the CD and the Stop button to stop the CD.
Playing a Video CD To play a video CD: 1. If an optical drive is not in the system, insert an optical drive into the MultiBay of the notebook or the MultiBay of an optional Port Replicator or Mobile Expansion Unit.
3–2
Software Guide
274037-001.book Page 3 Wednesday, April 17, 2002 1:58 PM
CD and DVD Software
2. Insert the video CD into the drive, then close the tray. Wait several seconds. Then: ❏
If autorun is enabled, Windows Media Player opens and the CD plays. Proceed to step 5.
❏
If the CD does not play and Windows Media Player does not open: ◆
In Windows 2000 Professional, select Start > Programs > Windows Media Player.
◆
In Windows XP Professional, select Start > All Programs > Windows Media Player.
3. On the Windows Media Player menu bar, select File > Open. 4. In the Browse or Look In field, double-click the drive containing the CD. 5. Select the folder containing the video file you want to play and select Open. 6. To stop playing the CD, select the Stop button.
Accessing Windows Media Player Help The Windows Media Player application is a program included with the operating system. To open Windows Media Player Help: 1. Insert a CD into the optical drive, then close the tray. 2. Select the Windows Media Player icon on the taskbar, or: ❏
In Windows 2000 Professional, select Start > Programs > Windows Media Player.
❏
In Windows XP Professional, select Start > All Programs > Windows Media Player.
3. Select Help on the menu bar.
Software Guide
3–3
274037-001.book Page 4 Wednesday, April 17, 2002 1:58 PM
CD and DVD Software
Playing DVDs with WinDVD InterVideo WinDVD is an application that enables you to play DVD movies. WinDVD is preloaded, but not preinstalled, on the notebook.
Installing WinDVD Compaq recommends that you install WinDVD from the Setup Compaq Software icon before inserting a DVD. DVDs contain third-party DVD player programs such as ✎ Some PCFriendly. If you insert a DVD that contains a third-party player program before you have installed WinDVD, you are prompted to install that third-party player program and not WinDVD. If you prefer to install WinDVD, decline the third-party player installation, usually by pressing No, Cancel, or Exit, then closing the installation window. To install WinDVD from the Setup Compaq Software icon:
3–4
■
In Windows 2000 Professional, the Setup Compaq Software icon is on the desktop. Select Setup Compaq Software icon > Next. Select the check box for InterVideo WinDVD. (Clear check boxes for preloaded software you do not want to install.)
■
In Windows XP Professional, select Start > All Programs > Setup Compaq Software icon > Next. Select the check box for InterVideo WinDVD. (Clear check boxes for preloaded software you do not want to install.)
Software Guide
274037-001.book Page 5 Wednesday, April 17, 2002 1:58 PM
CD and DVD Software
Understanding DVDs In addition to the instructions in the WinDVD Player Help file, the following tips may be helpful: ■
If your system includes an optional Port Replicator or Mobile Expansion Unit, dock or undock the notebook before starting a DVD (not while playing a DVD).
■
For best playback quality, save your files and close all open applications before playing a DVD.
■
If the DVD displays a Playback Of Content From This Region Is Not Permitted error message, stop the DVD, change the region setting as described in the next section of this chapter, then restart the DVD.
you insert a DVD, a short pause is normal before autorun ✎ After opens the DVD and WinDVD Player.
Using DVD Region Settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally. You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive. If the region code on a DVD does not match the region setting on your drive, a Playback Of Content From This Region Is Not Permitted message is displayed when you insert the DVD. To play the DVD, you must change the region setting on your DVD drive.
Software Guide
3–5
274037-001.book Page 6 Wednesday, April 17, 2002 1:58 PM
CD and DVD Software
Ä■
CAUTION: The region setting on your DVD drive can be changed only 5 times. The region setting you select the fifth time becomes the permanent region setting on the drive. ■ The number of allowable region changes remaining on the drive is displayed in the Remaining Times Until Permanent field in the WinDVD window. The number in the field includes the fifth and permanent change.
Changing Region Settings To change the region setting on a drive medium: 1. Insert the DVD into the optical drive. 2. If the WinDVD window does not open after a short pause, select the WinDVD Player icon on the taskbar. Or: ❏
In Windows 2000 Professional, select Start > Programs > InterVideo > InterVideo WinDVD > WinDVD.
❏
In Windows XP Professional, select Start > All Programs > InterVideo WinDVD > WinDVD.
3. Select the Properties icon in the lower right of the window. 4. Select the General tab. 5. Select the button for the region. 6. Select the OK button.
3–6
Software Guide
274037-001.book Page 1 Wednesday, April 17, 2002 1:58 PM
4 Intelligent Manageability Understanding Intelligent Manageability Intelligent Manageability comprises software tools that can help you and/or your Network Administrator track, troubleshoot, protect, and maintain the hardware and software in your network. The Intelligent Manageability application is included with the notebook in the QuickRestore kit on the Application Recovery CD included with the notebook. Intelligent Manageability uses such tools as Compaq Management Agent, Compaq Diagnostics, and System Software Manager to facilitate: ■
Asset Management, which provides detailed configuration and diagnostic information.
■
Fault Management, which prevents, predicts, and alerts to impending hardware problems.
■
Security Management, which protects against unauthorized access to your work, system information, and components.
■
Configuration Management, which provides the latest drivers, utilities, and other software. Web Agent, for example, enables you and your Network Administrator to view notebook configuration information using Web technology.
For information about using Compaq Diagnostics, see the “Setup and Diagnostics Utilities” chapter. Information about other Intelligent Manageability features used primarily by network administrators is available on the Compaq Web site at www.compaq.com\easydeploy
Software Guide
4–1
274037-001.book Page 2 Wednesday, April 17, 2002 1:58 PM
Intelligent Manageability
Installing Compaq Management Agent Compaq Management Agent is provided on the Application Recovery CD, part of the QuickRestore kit, included with the notebook. Instructions for installing an application are included with the CD. Instructions are provided in several, but not all, languages.
Setting Up Compaq Management Agent When the notebook is restarted after installing Compaq Management Agent: ■
Compaq Management Agent links are added to the Compaq Information Center.
■
A Compaq Management Agent icon is added to the taskbar.
To set up Compaq Management Agent or to display information about Compaq Management Agent, including version information, select the Compaq Management Agent icon. To learn more about Compaq Management Agent and to access instructions for using it, select Start > Compaq Information Center > Intelligent Manageability. Compaq Information Center includes links to areas of the ✎ The Compaq Web site that provide Intelligent Manageability information in 17 languages.
4–2
Software Guide
274037-001.book Page 3 Wednesday, April 17, 2002 1:58 PM
Intelligent Manageability
Using Fault Management Alerts Identifying Fault Management Alerts The notebook is preset to monitor several hardware components. If problems are found, the following types of alerts may display: ■
The hard drive alert warns up to 72 hours in advance of impending hard drive problems and can be set to initiate a software backup.
■
The system temperature alert prevents critical overheating. As the system temperature rises, this feature first adjusts fan and CPU (central processing unit) speed, then displays an alert, then shuts down the system if necessary.
■
The battery fault alert reports battery pack failure.
■
The memory alert issues a report when a memory board is removed, added, or reconfigured. The report includes both the previous and current configurations.
Setting Fault Management Alert Preferences All alerts can be displayed on the notebook screen. When the notebook is connected to a network that includes a network console, all alerts can also be reported to the network console. Alert preferences are set in the Alert Properties window. ■
To access Alert Properties, select the Compaq Management Agent icon in the taskbar.
■
For Help, select the Help button in Alert Properties.
For information about setting alerts in a networked environment, select Start > Compaq Information Center > Intelligent Manageability, then search for Configuring Compaq Management Agent.
Software Guide
4–3
274037-001.book Page 1 Wednesday, April 17, 2002 1:58 PM
5 MultiBoot (Advanced Users Only) A bootable medium or network interface card (NIC) contains files needed by the notebook to start up and operate properly. The MultiBoot utility, disabled by default, allows you to identify the devices, and control the sequence in which the system will attempt to boot those devices, to start up your notebook. Bootable devices include optical drive discs such as CDs or DVDs; bootable diskettes, SuperDisks, and Zip disks; or a network interface card (NIC). devices, including USB devices and the network interface ✎ Some card (NIC), must be enabled in Computer Setup before they can be included in the boot sequence. (See “Enabling Devices in Computer Setup” in this chapter.)
Understanding the Default Boot Sequence By default, when more than one bootable device is in the system, the notebook chooses the startup device by searching enabled devices and locations in a predetermined sequence. (See “Detailing the Default Boot Sequence” in this chapter.) On every boot, the system will look for bootable drive A devices first. If it fails to find a bootable drive A device, it will search for bootable C drive devices. Drive A devices include CD-ROM, diskette, and SuperDisk. Drive C devices include CD-ROM and hard drive. The hard drive can only boot as drive C. The network interface card (NIC) does not have a drive letter assigned to it.
Software Guide
5–1
274037-001.book Page 2 Wednesday, April 17, 2002 1:58 PM
MultiBoot (Advanced Users Only)
optical drive device (CD-ROM) can boot either as drive A or ✎ An drive C, depending on the format of the CD. Most bootable CDs boot as drive A. If you have a CD that boots as the C drive, the system will boot the diskette drive before the CD.
You can change the sequence in which the notebook searches for a startup device by enabling MultiBoot and entering a new startup sequence, or boot order. Or, you can use MultiBoot Express to set the notebook to prompt you for a startup location each time the notebook is started or restarted.
Detailing the Default Boot Sequence By default, the notebook selects the startup device by searching enabled locations in a predetermined sequence. The notebook searches only once, in the order below, for a device containing a medium that can boot as drive A. If the device it finds does not contain a medium that can boot as drive A, the notebook begins a search for a device containing a medium that can boot as drive C. The list below describes the order in which drive numbers are assigned. (The actual startup sequence varies by configuration.) Sequence for devices that boot as drive A: 1. Optical drive in a Port Replicator MultiBay or connected by USB that contains a disc that boots as drive A. 2. Optical drive in the notebook or Mobile Expansion Unit (MEU) MultiBay that contains a disc that boots as drive A. 3. Diskette drive in a Port Replicator MultiBay or connected by USB. 4. Diskette drive in a notebook or MEU MultiBay. 5. SuperDisk drive in a notebook MultiBay.
5–2
Software Guide
274037-001.book Page 3 Wednesday, April 17, 2002 1:58 PM
MultiBoot (Advanced Users Only)
Sequence for devices that boot as drive C: 1. Optical drive in a Port Replicator MultiBay or connected by USB that contains a disc that boots as drive C. 2. Optical drive in the notebook or MEU MultiBay that contains a disc that boots as drive C. 3. Hard drive in the notebook hard drive bay. 4. Hard drive in the notebook or MEU MultiBay. 5. Hard drive in a Port Replicator MultiBay or connected by USB. 6. NIC. no drive letter is associated with the NIC, changing the boot ✎ Since order of a NIC does not affect drive letters of the other devices.
Enabling Devices in Computer Setup The notebook can only start up from a USB device or the NIC (network interface card) if it has been enabled for inclusion in MultiBoot. To enable a device or location for inclusion in MultiBoot: 1. To open Computer Setup, turn on or restart the notebook, then press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
Software Guide
5–3
274037-001.book Page 4 Wednesday, April 17, 2002 1:58 PM
MultiBoot (Advanced Users Only)
2. Use the arrow keys to select the Advanced menu > Device Options. ❏
To enable bootable media in USB drives or in drives inserted into a Port Replicator, select Enable USB legacy support.
❏
To enable a NIC, select Internal Network adapter boot.
3. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. a NIC to a PXE (Preboot eXecution Environment) or ✎ ToRPLconnect (Remote Program Load) server during startup without using MultiBoot, quickly press F12 when the Network Service Boot message appears briefly in the lower right corner of the screen.
Understanding MultiBoot Results Before changing the startup sequence, consider the following: ■
When the notebook restarts after changing the boot order, it considers only the first device of each drive type when searching for a startup device. For example, the notebook includes two diskette drives, such as a USB diskette and a notebook diskette drive. In the default boot sequence, the USB diskette comes before the MultiBay diskette. But if the system fails to boot to the USB diskette (either because it does not contain a diskette or because the diskette is not bootable) it does not try the MultiBay diskette drive. Instead, it tries the first hard drive device present in the system.
5–4
Software Guide
274037-001.book Page 5 Wednesday, April 17, 2002 1:58 PM
MultiBoot (Advanced Users Only)
■
Changing the boot sequence also changes the logical drive designations. For example, if you start up from a hard drive in the notebook MultiBay, that hard drive becomes drive C, and a hard drive in the hard drive bay becomes drive D.
■
Starting up from a NIC does not affect logical drive designations since no drive letter is associated with the NIC.
■
Drives in a Port Replicator are treated like external USB devices in the boot sequence and must be enabled in F10 Computer Setup.
■
Drives in a Mobile Expansion Unit are treated like notebook MultiBay devices, and no additional steps are required to include them in a boot sequence.
Setting MultiBoot Preferences There are two ways to use MultiBoot: ■
Set a new default boot sequence the notebook uses each time it starts up.
■
Use variable boot sequences using MultiBoot Express. This feature prompts you for a startup device each time it is started or restarted.
Setting a New Default Boot Sequence To set a startup sequence that the notebook will use each time it is started or restarted: 1. Restart the notebook, then press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select Advanced > Boot Options, then press enter.
Software Guide
5–5
274037-001.book Page 6 Wednesday, April 17, 2002 1:58 PM
MultiBoot (Advanced Users Only)
3. Toggle the MultiBoot field to Enable. 4. Toggle the Boot Order fields to the boot sequence that you prefer. 5. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Setting a MultiBoot Express Prompt To set the notebook to display the MultiBoot startup location menu each time it is started or restarted: 1. Restart the notebook, then press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Use the arrow keys to select Advanced > Boot Options, then press enter. 3. In the Express Boot Popup Delay (Sec) field, select the amount of time in seconds that you want the notebook to display the startup location menu before it defaults to the current MultiBoot setting. (When 0 is selected, the Express Boot startup location menu is not displayed.) 4. To save your settings and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. The new settings are saved when you exit Computer Setup. Changes will be in effect when the notebook restarts.
5–6
Software Guide
274037-001.book Page 7 Wednesday, April 17, 2002 1:58 PM
MultiBoot (Advanced Users Only)
Entering MultiBoot Express Preferences When the Express Boot Menu is displayed during startup: ■
To specify a startup location from the Express Boot menu, select your preference within the timeout, then press enter.
■
To prevent the notebook from defaulting to the current MultiBoot setting, press any key within the timeout. The notebook will not start up until you select a startup location and press enter.
■
To allow the notebook to start up according to the current MultiBoot setting, wait for the timeout to expire.
Software Guide
5–7
274037-001.book Page 1 Wednesday, April 17, 2002 1:58 PM
6 Setup and Diagnostic Utilities Using Computer Setup or Diagnostics The notebook features two Compaq system management utilities: ■
Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows.
■
Compaq Diagnostics for Windows is a system information and diagnostic utility that is used within your Windows operating system. Use this utility to: ❏
Compare the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations.
❏
Display and print system information.
❏
Test system components.
❏
Troubleshoot a device configuration problem.
Software Guide
6–1
274037-001.book Page 2 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
Using Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the notebook will restart the operating system after you exit Computer Setup. Because Computer Setup is a non-Windows utility, it does not support the pointing devices on your notebook. When using Computer Setup, make selections and navigate with the keys on your notebook keyboard instead of a pointing device. external keyboard connected by USB can be used in ✎ An Computer Setup only if USB legacy support is enabled. For more information about USB, refer on this CD to the Hardware Guide, “External Device Connections” chapter. The menu tables later in this section provide an overview of Computer Setup options.
Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus: 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
To view navigation information, press F1.
❏
To return to the Computer Setup menu, press esc.
2. Select the File, Security, Tools, or Advanced menu.
6–2
Software Guide
274037-001.book Page 3 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
3. To exit Computer Setup: ❏
To exit without saving any of the settings you may have entered, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen.
❏
To exit and save all the settings you have entered, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts.
Restoring Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory: 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
To view navigation information, press F1.
2. Use the arrow keys to select File > Restore defaults. 3. Select the Restore Defaults check box. 4. To confirm the restoration, press F10. 5. Select File > Save Changes and Exit, then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you may have entered is saved.
Software Guide
6–3
274037-001.book Page 4 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
Selecting from the File Menu Select
To Do This
System information
■
View identification information about the notebook, a Port Replicator or Mobile Expansion Unit, and any battery packs in the system.
■
View specification information about the processor, memory and cache size, and system ROM.
Save to floppy
Save system configuration settings to a diskette.
Restore from floppy
Restore system configuration settings from a diskette.
Restore defaults
Replace configuration settings in Computer Setup with factory default settings. (Identification information is retained.)
Ignore changes and exit
Cancel changes entered during the current session, then exit and restart the notebook.
Save changes and exit
Save changes entered during the current session, then exit and restart the notebook. The changes you save are in effect when the notebook restarts.
6–4
Software Guide
274037-001.book Page 5 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
Selecting from the Security Menu .
Select
To Do This
Administrator password
Enter, change, or delete a Compaq administrator password.
Power-on password
Enter, change, or delete a power-on password.
DriveLock passwords
Enable/disable DriveLock; change a DriveLock User or Master password. Lock Settings are ✎ Drive accessible only when you enter Computer Setup by turning on (not restarting) the notebook.
Device security
System IDs
Enable/disable ■
Ports or diskette drives*
■
CD-ROM or diskette startup†
■
Diskette write*
■
MultiPort Fn+F2 hotkeys
Enter user-defined identification values.
*Not applicable to SuperDisk or Zip drives. †Settings for a DVD-ROM or CD-RW can be entered in the CD-ROM field.
Software Guide
6–5
274037-001.book Page 6 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
Selecting from the Tools Menu Select
To Do This
Battery Calibration
Checks the calibration of a battery pack in the computer and allows you to select a battery pack in the computer to calibrate. battery pack must be ✎ Acalibrated in the notebook. If the calibration utility reports that a battery pack in a Port Replicator or Mobile Expansion Unit needs calibration, remove the battery pack and insert it into a notebook battery bay or MultiBay before running the calibration utility.
HDD Self Test Options
6–6
Run a quick or comprehensive self test on any hard drive in the system.
Software Guide
274037-001.book Page 7 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
Selecting from the Advanced Menu Select
To Do This
Language (or press F2)
Change the Computer Setup language.
Boot Options
Enable/disable:
Device Options
■
QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)
■
MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. For details, see the “MultiBoot” chapter.
■
Enable/disable Num lock mode at startup.
■
Enable/disable multiple standard pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.)
■
Select a parallel port mode: EPP (Enhanced Parallel Port), standard, bidirectional, or ECP (Enhanced Capabilities Port).
continued
Software Guide
6–7
274037-001.book Page 8 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
Selecting from the Advanced Menu, continued Select
To Do This
Device Options (continued)
■
6–8
Enable/disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled: ❖
A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded.
❖
The notebook can start from a bootable hard drive, diskette drive diskette, SuperDisk drive disk, or CD-ROM, CD-RW, or DVD inserted into a drive connected by USB to the notebook or an optional Port Replicator or Mobile Expansion Unit.
■
Enable/disable all settings in the SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.)
■
Specify how the notebook recognizes multiple identical Port Replicators or Mobile Expansion Units that are identically equipped. (Select Disable to recognize the Port Replicator or Mobile Expansion Unit as a single port replicator. Select Enable to recognize a Port Replicator or Mobile Expansion Unit individually, by serial number.)
■
Enable/disable the reporting of the processor serial number by the processor to the software.
■
Enable/disable inclusion of an internal peripheral interconnect (PCI) Network Interface Card (NIC) in MultiBoot.
Software Guide
274037-001.book Page 9 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
Using Compaq Diagnostics for Windows The Compaq Diagnostics utility includes 2 system scans: ■
Compaq Configuration Record compares the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations.
■
Compaq Diagnostics provides more complete information about your current configuration as well as options for testing components.
Both Compaq Diagnostics scans are designed to report on Compaq components. If non-Compaq components are scanned, the results may be inconclusive.
Installing Compaq Diagnostics The notebook ships with the Compaq Diagnostics utility preloaded, but not preinstalled. To install Compaq Diagnostics: ■
In Windows 2000 Professional, the Setup Compaq Software icon is on the desktop. Select Setup Compaq Software icon > Next. Select the check box for Compaq Diagnostics for Windows. (Clear check boxes for preloaded software you do not want to install.)
■
In Windows XP Professional, select Start > All Programs > Setup Compaq Software icon > Next. Select the checkbox for Compaq Diagnostics for Windows. (Clear check boxes for preloaded software you do not want to install.)
Software Guide
6–9
274037-001.book Page 10 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
Using Configuration Record Scan The Compaq Configuration Record scan compares the notebook configuration at the time the Compaq Diagnostics utility was installed to interim or current configurations. 1. To run the Compaq Configuration Record scan: ❏
In Windows 2000 Professional, select Start > Settings > Control Panel > Compaq Configuration Record.
❏
In Windows XP Professional, select Start > All Programs > Compaq Configuration Record.
When the scan on the progress bar is complete, a window displays both the original configuration (at the time Compaq Diagnostics was installed) and your current configuration. 2. To save the displayed information or view additional information, such as interim configurations, select the Help button on the menu bar, then follow the instructions on the screen. The Help button icon is a question mark. 3. To exit the Compaq Configuration Record scan, select File > Exit.
Using Diagnostics Scan When you run the Compaq Diagnostics scan, all system components are scanned before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar.
6–10
Software Guide
274037-001.book Page 11 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
Obtaining Configuration Information 1. To run the Compaq Diagnostics scan: ❏
In Windows 2000 Professional, select Start > Settings > Control Panel > Compaq Diagnostics.
❏
In Windows XP Professional, select Start > All Programs > Compaq Diagnostics.
2. Select Categories, then select a category from the list to view the information. ❏
To save the information, select File > Save As.
❏
To print the information, select File > Print.
3. To close Compaq Diagnostics, select File > Exit.
Obtaining Diagnostic Test Information 1. To obtain diagnostic test information: ❏
In Windows 2000 Professional, select Start > Settings > Control Panel > Compaq Diagnostics.
❏
In Windows XP Professional, select Start > All Programs > Compaq Diagnostics.
2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: ❏
Quick Test runs a quick, general test on each device in a selected category.
❏
Complete Test performs maximum testing on each device in a selected category.
❏
Custom Test performs maximum testing on a selected device.
Software Guide
6–11
274037-001.book Page 12 Wednesday, April 17, 2002 1:58 PM
Setup and Diagnostic Utilities
◆
To run all tests for your selected device, select the Check All button.
◆
To run only the tests you select, select the Uncheck All button, then select the check box for each test you want to run.
5. Select a test mode: ❏
Interactive Mode provides maximum control over the testing process. You determine whether the test has been passed or failed. You may be prompted to insert or remove devices.
❏
Unattended Mode does not display prompts. If errors are found, they are displayed when testing is complete.
6. Select the Begin Testing button. 7. To view a test report after a test has run, select a tab: ❏
The Status tab summarizes the tests that have been run, passed, and failed during the current testing session.
❏
The Log tab lists the tests that have been run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
❏
The Error tab lists all errors found on the notebook with their error codes.
8. To save a test report: ❏
Select the Log tab Save button to save a Log tab report.
❏
Select the Error tab Save button to save an Error tab report.
9. To print a test report:
6–12
❏
If the report is on the Log tab, select File > Save As, then print the file from your folder.
❏
If the report is on the Error tab, select the Error tab Print button.
Software Guide
274037-001.book Page 1 Wednesday, April 17, 2002 1:58 PM
7 Software Updates and Restorations Preparing to Update Software For optimal notebook performance and to make sure your notebook remains compatible with changing technologies, Compaq recommends that you install the latest versions of Compaq software as they become available. To update Compaq software: 1. Prepare for any update by identifying your notebook type, series or family, and model. Prepare for a system ROM update by identifying the ROM versions currently installed on the notebook. 2. Access the updates on your local Compaq Web site or the Compaq Support Software CD. 3. Download and install the updates. notebook system ROM (Read Only Memory) stores the ✎ The BIOS (Basic Input Output System). The BIOS determines how
the notebook hardware interacts with the operating system and external devices and also supports such notebook services as time and date.
connects to a network, Compaq recommends ✎ Ifthatyouryounotebook consult with your Network Administrator before
installing any software updates, especially system ROM updates.
Software Guide
7–1
274037-001.book Page 2 Wednesday, April 17, 2002 1:58 PM
Software Updates and Restorations
Obtaining the Compaq Support Software CD The Compaq Support Software CD provides the latest Compaq software and instructions for installing and using it. The CD includes device drivers, ROM updates, and utilities. To purchase the current Compaq Support Software CD or a subscription that provides both the current version and future versions of the CD, refer to the Worldwide Telephone Numbers booklet, included with the notebook, to contact a Compaq authorized dealer, reseller, or service provider.
Accessing Notebook Information To access the updates for your notebook, the following information will be needed: ■
The product category is Notebook.
■
The product family name and series number are printed in the lower left corner of the display bezel.
■
More complete model information is provided on the serial number label on the bottom of the notebook.
To determine whether available ROM updates contain later ROM versions than those currently installed on the notebook, you will need to know the version of the system ROM currently installed. ROM version information can be displayed in Compaq Computer Setup.
7–2
Software Guide
274037-001.book Page 3 Wednesday, April 17, 2002 1:58 PM
Software Updates and Restorations
Displaying ROM Information in Computer Setup Computer Setup is a non-Windows utility. For general information about using Computer Setup, see the “Setup and Diagnostics Utilities” chapter. To display ROM information in Computer Setup: 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏
To change the language, press F2.
❏
For navigation instructions, press F1.
2. Select the File menu > System Information. The system ROM information is displayed. 3. To exit Computer Setup without changing any settings, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen. After Computer Setup closes, the notebook restarts in Windows.
Downloading Software from the Internet Most software at the Compaq Web site is packaged in a compressed file called a SoftPaq™. Some ROM updates may be packaged in a compressed file called a ROMPaq™. Other ROM updates may be provided as a CPQFlash SoftPaq. Most download packages contain a file named Readme.txt. A Readme.txt file contains information regarding installing and troubleshooting the file. The Readme.txt files included with ROMPaqs are English only.
Software Guide
7–3
274037-001.book Page 4 Wednesday, April 17, 2002 1:58 PM
Software Updates and Restorations
Downloading System ROM
Ä
CAUTION: To prevent an unsuccessful installation, download and install the system ROM only while the notebook is connected to reliable external power using the AC Adapter. Do not download or install a system ROM while the notebook is running on battery power, docked in an optional Port Replicator or Mobile Expansion Unit, or connected to an optional power source. During the download and installation: ■ Do not unplug the notebook from the electrical outlet. ■ Do not shut down the notebook. ■ Do not remove or insert a drive.
To download and install a system ROM: 1. Access the page at the Compaq Web site that provides software for your notebook. For home and small office products or corporate products, visit: http://www.compaq.com/support
2. Follow the instructions on the screen to locate the system ROM you want to download. 3. At the download area: a. Write down the information (date and name) of any update that is later than the system ROM currently installed on your notebook. b. Select the software you want and follow the downloading instructions on the Web page. 4. When the download is complete, open Windows Explorer. 5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > Compaq. 6. In the Compaq folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins.
7–4
Software Guide
274037-001.book Page 5 Wednesday, April 17, 2002 1:58 PM
Software Updates and Restorations
7. To complete the installation, follow the instructions on the screen. a message on the screen reports a successful installation, ✎ After you can delete the download package from the Compaq folder.
Downloading Other SoftPaqs To update other SoftPaqs: 1. Access the page at the Compaq Web site that provides software for your notebook. http://www.compaq.com/support
2. Follow the instructions on the screen to find the software you want to update. 3. At the download area, select the software you want and follow the downloading instructions on the Web page. 4. When the download is complete, open Windows Explorer. 5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > Compaq. 6. In the Compaq folder, select the name or number of the software package containing the update. 7. Select the file that includes an .exe extension, for example, Filename.exe. The installation begins. 8. To complete the installation, follow the instructions on the screen. a message on the screen reports a successful installation, ✎ After you can delete the download package from the Compaq folder.
Software Guide
7–5
274037-001.book Page 6 Wednesday, April 17, 2002 1:58 PM
Software Updates and Restorations
Restoring Software The QuickRestore kit included with the notebook provides all the software that shipped preinstalled or preloaded on your notebook and instructions for restoring it. You can use QuickRestore to install or reinstall individual software items, such as applications, or to restore the entire notebook factory image. The factory image is the original software on your notebook when it was shipped. When you restore to the factory image: ■
The notebook reverts to the original factory settings.
■
Software you installed after the initial software setup, including drivers, applications, or utilities, will be erased.
For information about using a QuickRestore CD to start up the notebook, refer to the documentation included with the QuickRestore kit.
Ä
7–6
CAUTION: To prevent an unsuccessful restoration, use QuickRestore only while the notebook is connected to reliable external power using the AC Adapter. Do not use QuickRestore while the notebook is running on battery power, docked in an optional Port Replicator or Mobile Expansion Unit, or connected to an optional power source. During a restoration or installation: ■ Do not unplug the notebook from the electrical outlet. ■ Do not shut down the notebook. ■ Do not remove or insert a drive.
Software Guide
274037-001.book Page 7 Wednesday, April 17, 2002 1:58 PM
Software Updates and Restorations
Installing a Retail Version of an Operating System A Windows operating system provided on the notebook or on a QuickRestore CD is enhanced by Compaq. The Compaq enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards.
Ä
CAUTION: Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements. In some cases, the loss of these enhancements may result in an unresponsive system. In other cases, complete USB support may become unavailable.
Software Guide
7–7
274037-001.book Page 1 Wednesday, April 17, 2002 1:58 PM
Index A
C
AC Adapter 1–1 administrator password, Compaq. See Compaq administrator password administrator password, Windows 2–3 Aircraft Adapter (optional) 1–1 Automobile Power Adapter/Charger (optional) 1–1
cable lock (optional) 2–15 calibration, battery 1–1 CD accessing Windows Media Player help files 3–3 Compaq Support Software CD 7–2 disabling drive for 2–12 playing audio 3–2 QuickRestore kit 7–6 software, Windows Media Player 3–2 Central Processing Unit. See CPU (Central Processing Unit) charging a battery pack 1–13 Compaq administrator password changing 2–6 combining with other passwords 2–3 deleting 2–6 entering 2–6 features 2–5 forgetting 2–2 setting 2–6 Compaq Configuration Record described 6–9 procedures 6–10
B battery Battery Quick Check, defined 1–14 charging 1–13 monitoring the charge 1–14 battery charge level displays defined 1–14 increasing accuracy 1–13 interpreting 1–15 on-screen access 1–15 battery packs calibration of 1–1 when to use 1–1 See also Hibernation; power; Standby
Software Guide
Index–1
274037-001.book Page 2 Wednesday, April 17, 2002 1:58 PM
Index
See also Compaq Diagnostics Compaq Diagnostics described 6–9 displaying configuration information with 6–10 scans described 6–9 when to use 6–1 See also Compaq Configuration Record Compaq Support Software CD 7–2 Compaq telephone numbers Worldwide Telephone Numbers booklet 2–2 Compaq Web site updating software from 7–1 Computer Setup Advanced menu 6–7 changing language in 6–2 described 6–1 displaying ROM information with 7–3 enabling/disabling devices with 2–12 File menu 6–4 navigation in 6–2 procedures 6–2 protecting with password 2–5 restoring defaults 6–3 Security menu 6–5
Index–2
setting Compaq administrator password preferences in 2–5 setting DriveLock preferences in 2–7 setting MultiBoot preferences in 5–1 setting power-on password preferences in 2–4 setting SpeedStep preferences in 1–21 Tools menu 6–6 USB legacy support 6–2 when to use 6–1 configuration information, displaying 6–11 conserving power. See power conservation CPQFlash file 7–3 CPU (Central Processing Unit) displaying information about, in Compaq Configuration Record 6–10 Intelligent Manageability protection for 4–3 setting speed of 1–18 testing 6–10 critical low battery conditions, identifying 1–11 See also low battery conditions critical low-battery condition restoring from 1–12
Software Guide
274037-001.book Page 3 Wednesday, April 17, 2002 1:58 PM
Index
D device enabling/disabling 2–12 diagnostics utility. See Compaq Diagnostics disk, diskette disabling drive for 2–12 display, turning off 1–5 drive designations changing 5–4 displaying 3–2 DriveLock accessing a DriveLock-protected hard drive 2–9 features 2–7 passwords, changing 2–10 passwords, combining with other passwords 2–3 passwords, entering 2–10 passwords, forgetting 2–2 passwords, master and user described 2–7 protecting hard drive with 2–7 removing DriveLock protection from a hard drive 2–10 DVD disabling drive for 2–12 docking and undocking while playing 3–5
Software Guide
playing 3–4 See also WinDVD
E emergency shutdown procedures 1–8 error message "Playback of Content From this Region..." 3–5 Compaq Diagnostics error tab 6–12
F family, identifying notebook 7–2 Fault Management alerts 4–3
H hard drive, protecting with DriveLock 2–8 Hibernation aborting 1–13 avoiding while using drive media 3–1 critical low-battery condition 1–11 default settings 1–6, 1–7 described 1–2 initiating 1–6, 1–7 resuming from 1–13 setting preferences 1–9 when to use 1–2 hotkeys disabling MultiPort 2–12
Index–3
274037-001.book Page 4 Wednesday, April 17, 2002 1:58 PM
Index
I
M
infrared disabling 2–12 Intelligent Manageability fault management alerts 4–3 features 4–1 InterVideo WinDVD. See WinDVD
Mobile Expansion Unit (optional) as power source 1–1 docking or undocking before starting DVD 3–5 recognition settings 2–13 See also Port Replicator (optional) model, identifying notebook 7–2 modes, SpeedStep 1–18 MultiBoot 5–1 defined 5–1 setting preferences 5–4, 5–5
K keyboard, external (optional) 6–2
L language, changing in Computer Setup 2–12 locked system emergency shutdown procedures 1–8 reinstalling software 7–6 logical drive designations. See drive designations low battery conditions identifying 1–11 resolving with external power 1–12 resuming from Hibernation 1–13 low-battery conditions resolving 1–12 restoring from 1–13
Index–4
N network connecting to PXE or RPL server at startup 5–4 enabling internal NIC for MultiBoot 5–4 Network Service Boot 5–4 notebook model, family, type 7–2
O operating system installing retail version of 7–7 reinstalling 7–6 optical disc. See CD; DVD
Software Guide
274037-001.book Page 5 Wednesday, April 17, 2002 1:58 PM
Index
P passwords combining 2–3 forgetting 2–2 using Compaq and Windows passwords 1–10 See also Compaq administrator password; DriveLock; power-on password PCFriendly 3–4 Port Replicator (optional) as power source 1–1 docking or undocking before starting DVD 3–5 recognition settings 2–13 See also Mobile Expansion Unit (optional) power controls, using 1–5 default settings 1–5 scheme (Windows) 1–10 setting preferences 1–9 sources 1–1 SpeedStep (Windows 2000 Professional) 1–18 switch, default functions 1–5 power conservation Hibernation 1–2 settings 1–9 SpeedStep 1–18 Standby 1–2 power-on password changing 2–4 Software Guide
combining with other passwords 2–3 deleting 2–4 entering 2–5 features 2–4 forgetting 2–2 setting 2–4 processor. See CPU (Central Processing Unit) PXE (Preboot eXecution Environment) protocol 5–4
Q QuickRestore kit restoring software 7–6
R reset procedures (emergency shutdown procedures) 1–8 resetting the notebook 2–2 ROM. See system ROM (Read Only Memory) ROMPaq defined 7–3 downloading and installing 7–4 RPL (Remote Program Load) protocol 5–4
S scans, system 6–9 security cable slot 2–15 security features cable lock (optional) 2–15 Compaq administrator password 2–5 device disabling 2–12
Index–5
274037-001.book Page 6 Wednesday, April 17, 2002 1:58 PM
Index
DriveLock 2–8 passwords, combining Compaq and Windows passwords 2–3 passwords, forgetting 2–2 power-on password 2–4 Quick Reference to 2–1 series, identifying notebook 7–2 shutting down the notebook 1–5, 1–8 SoftPaq 7–3 software reinstalling 7–6 restoring 7–6 See also individual titles; software updates software updates Compaq Support Software CD subscription 7–2 CPQFlash file 7–3 determining current version of system ROM 7–2 determining notebook model, family, type 7–2 identifying software packages 7–3 ROMPaq 7–3 SoftPaq 7–3 summary of procedures 7–1
Index–6
updating system ROM from Internet 7–3 SpeedStep (Windows 2000 Professional) 1–18 Standby avoiding while using drive media 3–1 critical low-battery condition 1–11 described 1–2 setting preferences 1–9 when to use 1–2 system lock-up 1–8 reinstalling software 7–6 system ROM (Read Only Memory) defined 7–1 determining current version of 7–2 downloading and installing 7–4
T telephone numbers Worldwide Telephone Numbers booklet 2–2 turning off the notebook 1–5, 1–8 turning on the notebook 1–5
U unresponsive system emergency shutdown procedures 1–8
Software Guide
274037-001.book Page 7 Wednesday, April 17, 2002 1:58 PM
Index
W Windows Media Player accessing Help file 3–3 playing a video CD 3–2 playing an audio CD 3–2 using hotkey commands with 3–2 Windows passwords 2–3 WinDVD
Software Guide
error message 3–5 function 3–4 installing 3–4 playing DVD with 3–5 procedures 3–5 region settings 3–5 Worldwide Telephone Numbers booklet 2–2
Index–7