Servicio Al Cliente En Ingles.docx

Hello, good morning, speak to Center of Support Center Tecnologías, you are answered Deisy González, with whom I have the pleasure? -Good morning my name is Jennifer Flórez Hi, Jennifer, what can I do for you? - My problem is that I can not connect to the internet-I understand your problem of connection difficulty, could you give me your full name and phone number? - Of course, my name is Jennifer Daniela Flórez and my phone number is 3002436527 - Okay, wait a moment we are processing your data ... Could you give me more details of your problem? -I have a CT branded modem that does not process or has no internet connection- I could tell the model of the modem which comes under this please -If the model is CT-z123685-Well is the CT-z123685 model, do I try to restart your modem? -Yes but the internet indicator still does not turn on-Well we will do a test to check the connection status, wait a moment please ... Mr. Jennifer our system indicates that the connection is in good condition so we will ask for help from a specialized technician to solve your problem. Do you agree? -Yes

-The technician should go to his house to check the wiring and his modem in the next 3 days, Do you want this to go in the afternoon or in the morning? -It would be fine in the afternoon"All right, Jennifer, being like this needs more help?" -No thank you very much-Ok very well thank you for calling Center Technologies Deisy González attended a nice afternoon, thank you very much -Thank you.