Sean R. Toner - Online Resume

SEAN R. TONER Frisco, Texas 75034

[email protected] Resume also available online at http://www.seanrtoner.com

Certified IT professional with over 7 years industry experience seeking a position to provide outstanding support for a Windows server and client environment of any size. Excels in quickly identifying needs and creating innovative IT solutions.

CERTIFICATION 2001

A+ Certification (CompTIA)

WORK EXPERIENCE 2007 to Present Tampa, FL & Frisco, TX Specialist 2, Help Desk Provided tier 1 support for over 300 applications in a 40,000+ user Active Directory environment including Exchange 2003 & 2007. Also provided extensive support for e-mail synch to mobile devices including Blackberry using BES 4.5. Relocated with the department to Frisco, TX in November 2008.

T-Mobile

2006 to 2007 Tampa, FL Web Technologies Specialist Website development implementing social media, Flash animation and integration with Salesforce.com CRM.

Paradigm Learning

2006 St. Petersburg, FL MIS Manager Provided all in house IT support for a 30+ user Windows Small Business Server environment during a very dynamic political campaign including server implementation, desktop support and web design.

Gubernatorial Campaign

2005 to 2006 Clearwater, FL Systems Engineer Very broad IT support for 20+ small & medium business clients using Windows Small Business Server. Responsibilities included regular maintenance, hardware and software support & web development.

Desktop Advantage

2003 to 2005 Temple Terrace, FL Technical Consultant 2, Help Desk Provided both tier 1 and tier 2 support for over 200 applications in a 80,000+ user environment with Windows & Sun OS. Included extensive support of Lotus Notes 5 – 6, Windows file shares, VPN access, and mainframe apps.

Verizon

2002 to 2003 Tampa, FL MIS Assistant Assisted with support of a 45 user NT4, Windows 2000 and Mac OS environment including a migration of Exchange 5.5 to 2000. Accomplishments included successful migration of T1 providers and webcasting a holiday party.

Paradigm Learning

CAREER SUCCESSES T-Mobile - 2008 Flew out early to new site in Frisco TX to assist with migration of T-Mobile’s Help Desk by providing basic on-site testing and support of phones and other IT equipment before remainder of the department relocated.

Cross country migration of 50 member call center

CAREER SUCCESSES cont’d on next page…

CAREER SUCCESSES (cont’d) Gubernatorial Campaign - 2006 Suggested marketing pitch to campaign manager, then successfully implemented a fully internet connected bus for a planned statewide tour for our gubernatorial campaign. This included cameras wired to a laptop with air-card to provide streaming video and live position information to the media and other visitors to our website. This allowed voters and the media to watch our progress and see campaign workers in action as we traveled the entire state of Florida.

Implement live camera feeds of statewide bus tour

Gubernatorial Campaign - 2006 By purchasing used equipment still in warranty and utilizing the incredible value packaged with Windows Small Business Server, I was able to implement a seamless server/desktop support structure for the 30+ user Gubernatorial campaign. This enabled our core IT infrastructure to function reliably and save the much needed money for other areas.

Deploy complete Windows SBS environment on $3000 budget

Desktop Advantage - 2006 As a Systems Engineer consultant with Desktop Advantage, we successfully won a law firm client from a competitor after I recovered an Exchange 5.0 mail database from a server with a drive failure and no backup tapes. After using several utilities to patch up and recover a corrupted RAID array, I copied the contents of the array to a new drive, repaired the Exchange databases, used migration tools to bring it into an Exchange 2003 environment and brought the new server online within 6-8 hours total. This saved this law firm from a complete email system data loss with minimal downtime.

Recover Exchange 5.0 database after server crash with no backups

Desktop Advantage - 2006 As a Systems Engineer consultant with Desktop Advantage I successfully designed, sold, and implemented a complete server and gaming desktop structure for an internet gaming café. This included 17 gaming desktops, two dedicated gaming servers, a security camera system with DVR, a Point of Sale system with cash registers, and proprietary software for our client to easily manage all 17 desktops.

Design & implementation of internet gaming cafe

OS & APPLICATION EXPERIENCE Windows Server technologies Server 2008, Server 2003, 2000 Server, NT4 Server, SBS 2003, SBS 2000 Exchange Server 5.0, 5.5, 2000, 2003, 2007 IIS 5, 6, 7 including SharePoint Services

Windows client OS Windows 2000, XP, Vista, Windows 7

7+ Years Antivirus & Antispyware Norton/Symantec Antivirus Professional, McAfee Virus Scan, ESET NOD32, Trend Micro OfficeScan, AVG Antivirus, Hijack This, cCleaner, Spyware Blaster

10+ Years

10+ Years Graphics & Marketing Adobe Photoshop, Acrobat, MS Publisher

10+ Years

7+ Years Microsoft Office Office 97, 2000, 2003, 2007

Macintosh client OS Mac OS 7, 8, 9, X

Linux client & server OS Fedora Core, Knoppix, Red Hat, Ubuntu Apache Server

Blackberry Enterprise Server Hands on device support, BES 4.0 up to 4.5

10+ Years

5+ Years Lotus Notes Lotus Notes R5, R6 Client Domino Server

2+ Years

4+ Years SAP SAP GUI 6.20, 7.10

4+ Years

EDUCATION Gaither High School – Graduated with Diploma – Tampa, FL

2002

SPECIAL INTERESTS & OTHER EXPERIENCE Meteorology including storm chasing Amateur photography

Political campaigns General Aviation