Scdl

FRIDAY, MARCH 7, 2008

Organizational Behaviour - 6 1. A youth with white hair catches attention faster in India. This reaction is based on which attention seeking principle / factor? Correct Answer Novelty 2. Boredom can be avoided by employing people who are slightly less :Correct Answer Intelligent 3. According to Ram it is financially advantageous to work for five days in a week. However, Laxman is of the opinion that such a move will hamper productivity. Under which category will you classify this conflict of ideas between Ram and Laxman? Correct Answer Cognitive conflict 4. Shyam is working as manager-finance in a multi-national company. His behavior towards his friends has undergone some change in the last couple of weeks. Which of the behavioral symptoms should be observed by his friends so as to find out whether or not he is under stress? Correct Answer Tendency to remain isolated , Poor eye contact while talking , Sudden change in clothing habits 5. Major determinants of personality Correct Answer Biological , Situation 6. Norms are often more liberally defined. Correct Answer False 7. An employee whose skill set combines good training and high performance goals, implies that he has ________ . Correct Answer High productivity 8. The technology necessitates an organization to change its process of manufacturing, make structural changes, etc. Correct Answer True 9. According to Frend the human mind is composed of Correct Answer Preconscious mind , Conscious mind , Unconscious mind 10. Hawthorne studies provided the foundation for the expansion of Industrial Psychology to the :Correct Answer Study of motivation and morale 11. Ego controls Correct Answer The gateway of actions , Select the feature of environment , Decides what instincts will be satisfied. 12. The first stage of alarm reaction includes an initial ________ phase, in which the resistance is lowered. Correct Answer Shock 13. The ________ skills relate to a person's knowledge and ability in any organizational functional area. Correct Answer Technical

14. It is observed that ________has an adverse impact on executive efficiency in the organizations. Correct Answer Distress 15. Select the factors which are treated as motivators by Herzberg in his theory of motivation :Correct Answer Achievement , Possibility of growth , Responsibility 16. Stress affects different people but in the same manner. Correct Answer False 17. Sona and Sunil work on the cost reduction project. Their target is to reduce costs by 15%. Sona is of the view that the total salary of all managers should be reduced by 15%. However, Sunil finds this move to be too taxing on the managers. He opines that only leave travel concession of the managers should be cut down by 15%. Narang is appointed as a mediator. What qualities should Narang possess in order to be successful mediator for resolving the given conflict between Sona and Sunil? Correct Answer Narang should be able to diagnose the conflict properly , Narang should show mutual acceptance , Narang should have the ability to provide emotional support 18. A manager informally conveys to his senior that the recommendations of the committee are not implementable because he was not selected as a member of that committee. What type of defense mechanism is the manager using? Correct Answer Negativism 19. During which phase it is seen that the adaptation energy is exhausted and the resistance level begins to decline in an irreversible manner? Correct Answer State of exhaustion 20. All the unique traits and patterns of adjustment of the individual are known as :Correct Answer Personality 21. The cost of tensions and worries created by wrong kind of personalities are enormous in terms of. Correct Answer Employee-employer relation. , Supervisor-subordinate relation. , Peers relations. 22. Which personality theories give recognition to continuity of personalities? Correct Answer Trait 23. A motivated employee is highly productive but least interested in quality. Correct Answer False 24. Identify the process influence personality development. Correct Answer Socialization process , Identification process 25. Good match between individual personality and organization is essential because of Correct Answer Some people have passion for bureaucracy , Some people prefer autonomy flexibility in operation 26. When the senior official gets angry with his subordinate and throws the files at him, which form of defense mechanism is he indicating through his behavior? Correct Answer Regression 27. In heavy muscular work, ________ fatigue is unquestionably a major factor contributing to work decrement. Correct Answer Physiological

28. Usually, the first impression stops affecting any of your later perception of the individual. Correct Answer False 29. If coincidentally, five out of fifteen employees working in the sales division quit their jobs at about the same time, it is more likely to be perceived as a problem with the manager of the sales division. Correct Answer True 30. Perception is a ________ process. Correct Answer Psychological 31. The ________ needs have a tendency of recurrence. Correct Answer Physiological 32. Identify the primary levels of conflicts :Correct Answer Intrapersonal , Interpersonal , Intergroup 33. The perceptual process shall always result in correct judgment or understanding of facts. Correct Answer False 34. Which type of motivators are involved in granting additional authority to an employee in his activity? Correct Answer Responsibility and recognition 35. Which of the given theories represent the traditional approaches to understanding the complex personality? Correct Answer Intrapsychic , Physiognomy , Trait 36. The primary concern of ego is to determine whether the action proposed by superego is right or wrong. Correct Answer False 37. State the structures within the human mind concerned with the development of personality, as advocated by Freud. :Correct Answer The id , Ego , Superego 38. Commanlities and differences suggest in certain respects, every person is like Correct Answer All other people , Some other people , No other person 39. Ishwar was known as task getter. He always threatened his assistants that they might loose their jobs if the work is not done properly. He displayed his authority in the false belief that it frightens the subordinates into productivity. What kind of leadership style is being followed by Ishwar? Correct Answer Negative 40. Freud calls ego as "Libido". Correct Answer False 41. John, a finance manager, had to present the cash budget before the board of directors. Seconds after he finished, the managing director pointed out that the capital expenditure was not considered and thus making his entire cash budget incorrect. In such a situation, which of the following bodily responses are expected of John? Correct Answer Raised pulse , Release of adrenaline , Rapid breathing 42. State the limitations of trait theories :Correct Answer Traits may be too abstract. , The theory focuses on isolated traits. , The theory is essentially descriptive in

nature. 43. ________ is a tendency to be directed inward and have a greater affinity for abstract ideas and sensitivity to personal feelings. Correct Answer Introversion 44. Lakhan is the production incharge XYZ Industries Ltd. He observes that more than two tea-breaks during a day of 8 working hours hampers the productivity. However, the union is demanding four tea-breaks. It is impossible to increase the number of tea-breaks nor is it possible to increase the productivity of workers without tea breaks. Advise on the ideal conflict management style which will benefit Lakhan in this situation. Correct Answer Compromising style 45. Match The Followin *Free rein leaders Avoid power and responsibility *Negative leaders Act domineering and superior with their subordinates *Autocratic leaders Provide security and satisfaction to his subordinates *Participative leaders Exercise control mostly by using forces within the group 46. Match The Following *Noise Is a distracter *Repetitive task Is a cause of boredom *Peak output Is a result of efficiency *Soft music Increases productivity