Richard Santana Cv

RICHARD C. SANTANA EDUCATION

School of Business & Computer Studies 2009 - AutoDesk: AutoCAD Level 1, 2 and 3D

Champs Fleurs

Automation Technology College Trinidad - Drafting for the Industry, City & Guilds Drafting Level 2. UWI School of Continuing Studies - Engineering Surveying - Foundation Costing and Estimation

2009

Trinidad

Trinizuela Trinidad - City and Guilds Technician Diploma in Construction: Drawing and Surveying Techniques 2 - City and Guilds Certificate in Engineering Skills: Engineering Skills Principles 1

2008

2008 2008

James Madison University Harrisonburg, VA 2003 Bachelor’s degree in Business Administration with a major in Computer Information Systems - Charleston Southern University Academic/Soccer Scholarship (1999) -

Full James Madison University Soccer Scholarship

PROFESSIONAL EXPERIENCE

All Sport Promotions Trinidad, West Indies May 2009 – July 2009 Coordinator Assist in the organization and running of the U17 and U15 National Youth League for twelve clubs. - Oversee player registration and maintenance of competition results and top scorers. - Maintain and distribute competition supplies on a weekly basis. - Maintain accurate records of competition accounting that include but are not limited to; team travel, supplies and team uniforms. Nestle Trinidad & Tobago Ltd Trinidad, West Indies August 2007 – December 2008 Data Integrity Analyst – Facilitated the implementation of SAP - Detailed analysis of all data in SAP as well as ensuring the completeness and compliance within company Data Standards. - Developed and supported methodologies in data mining and conversions. - Managed data gathering and data input projects into SAP. - General Maintenance of sensitive customer information in SAP. 3 AGARD LANE, BELMONT. ● PORT OF SPAIN ● TRINIDAD, WEST INDIES PHONE: (868) 744-7735 ● EMAIL: [email protected]

RICHARD C. SANTANA -

Liaise with Data Providers on data quality, troubleshooting, and any corrective and remedial measures. Training of end-users in the Caribbean region in Nestle customer operations. Joint development of departmental maintenance database and Key Performance Indicator reporting.

Pathology Services Associates Charleston, SC March 2004 – February 2007 Interface Administrator - Support of interface and Business Triage Center (BTC) Interface Engine processes. - Developed and supported EDI and data conversions. - Worked closely with end-users, internal support staff, vendors, and other outside resources to maintain and support medical billing programs. - Evaluated Help Desk work orders for resolution and complete as assigned. - Trained end-users in program operation. BTC Coordinator - Maintain information with client services and database system. - Oversee all file transfer protocol and system modification. - Train end-users in BTC operations. Net Café Trinidad, West Indies December 2001 May 2002 Information Systems Analyst - Analyze information systems and ensure efficient operation - Development of new systems if necessary and oversee the training of employees to understand and operate systems. Qualifications and Skills - Windows 95/98/XP, HTML, SQL, ORACLE, Visual Basic 6.0, Java, and

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extensive Internet research. Completion of CCNA coursework with Bordercom International. Some experience with Microsoft SQL Server, T-SQL, HL7, XML, and data conversions. Extensive experience with SAP system. Able to attend to multiple tasks and produce excellent output consistently. Excellent presentation and communication skills. Strong problem solving and analytical skills. 3 AGARD LANE, BELMONT. ● PORT OF SPAIN ● TRINIDAD, WEST INDIES PHONE: (868) 744-7735 ● EMAIL: [email protected]

RICHARD C. SANTANA -

Commitment to company values.

HONORS AND ACTIVITIES

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Charleston Southern University Dean’s List (2000) Charleston Southern University NCAA men’s soccer team (1999 - 2001) James Madison University NCAA men’s soccer team (2001-2003)

References available upon request References Richard Piper Project Coordinator All Sport Promotions 9 Long Circular Rd. St. James Phone: 628 -3760 Sean Reverend Data Standards Data Management (DSDM) Manager Nestle Trinidad & Tobago Ltd. Churchill Roosevelt Highway, Valsayn Phone: 663-6832 Michael Corely BTC Interface Manager Pathology Services Associates 181 E. Evans Street, Suite 301 Florence, SC 29506 Phone: 800-832-5270

3 AGARD LANE, BELMONT. ● PORT OF SPAIN ● TRINIDAD, WEST INDIES PHONE: (868) 744-7735 ● EMAIL: [email protected]