Repair Internet Explorer 6

Repair Internet Explorer 6

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Repair Internet Explorer 6 A number of XP users have reported situations with Internet Explorer 6 becoming corrupted and reporting a number of different errors. While there is certainly no guarantee, the two procedures listed below have restored functionality to IE6 for many users experiencing problems. Note: Both methods listed require that the Microsoft Windows XP CD-ROM be available. Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP






From the Start menu, select Run. In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow) Select the OK button. Follow the prompts throughout the System File Checker process. Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP














From the Start menu, select Search, select All Files and Folders. Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option. Ensure that Search System Folders and Search Subfolders are also checked. In the All or Part of the File Name box, type ie.inf In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder. Click the Search button. In the search results pane, find the ie.inf file located in Windows\Inf folder. Right click the ie.inf file and click Install on the context menu. Reboot the computer when the file copy process is complete.

http://www.theeldergeek.com/repair_ie6.htm

24/10/2007

Repair or Reinstall Internet Explorer6 and Outlook Express 6

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Repair or Reinstall Internet Explorer6 and Outlook Express 6 According to Microsoft, if you are having trouble with either Internet Explorer 6 or Outlook Express 6 because of damaged files or missing registration information (XP registration trouble, not your name and address) you will need to either reinstall or repair the affected installation. I'm going to go over two ways that Microsoft suggests for dealing with IE6 and OE6 problems. Read over the entire article before making a decision about which method to use. At the end of Method II I've mentioned what I'd consider the best solution to this problem.

Method I One likely cause of IE6 and OE6 not functioning properly is a corrupted file. Microsoft says this is the "most" likely cause, but I think that's wishful thinking. To run a check on the files and see if one or more is corrupted use the System File Checker that is included with Windows XP. Click [Start] [Run] and type sfc /scannow in the [Open] box. (Note that there is a space between sfc and /scannow) In all likelihood you will be prompted to insert the Windows XP CD ROM. If you don't have it available there is no point in continuing unless you have the files available on your hard drive and have changed the location of the XP installation files in the registry. If you do have the files copied to the hard drive, the default install location may be modified using the registry edit shown below. [Start] [Run] [Regedit] Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup Modify/Create the Value Data Type(s) and Value Name(s) as detailed below. Data Type: REG_SZ (String Value) // Value Name: SourcePath Setting for Value Data: [Set using the path to the installation files, i.e. G:\WXPCCP_EN] Exit Registry and Reboot Running System File Checker is not a fast process. The machine I use for the majority of my everyday work is only a P-III 866 with 784MB RAM and a 20GB/5400 RPM C drive and it took between 7-8 minutes running off the hard drive. Expect much longer times if you run from the CD. Once the System File Checker has finished, reboot and test to see if the problem has been resolved. If the problem still exists you have three choices.


In-place upgrade of Windows XP




Repair Windows XP




Reinstall Windows XP

Since I'm 100% against upgrade installations of XP I won't recommend that option. A repair of Windows XP may solve the problem, but the fact the problem arose in the first place makes me suspect of the current installations overall integrity. I suggest a complete reinstall of XP after backing up all data files. However, before you select any of the above choices, look at Method II below.

http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm

24/10/2007

Repair or Reinstall Internet Explorer6 and Outlook Express 6

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Method II The second method to try and correct the problem involves editing the registry and reinstalling Internet Explorer 6. The standard cautions apply whenever you are editing the registry. If you need help on how to backup the registry, click here. If you are having problems only with Internet Explorer 6, proceed as follows: [Start] [Run] [Regedit] Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383} Modify/Create the Value Data Type(s) and Value Name(s) as detailed below. Data Type: DWORD // Value Name: IsInstalled Setting for Value Data: [Change the Value from 1 to 0] Exit Registry If you are having problems only with Outlook Express 6, proceed as follows: [Start] [Run] [Regedit] Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C} Modify/Create the Value Data Type(s) and Value Name(s) as detailed below. Data Type: DWORD // Value Name: IsInstalled Setting for Value Data: [Change the Value from 1 to 0] Exit Registry If you are having problems with both Internet Explorer 6 and Outlook Express 6, proceed as follows: Change the values in both of the registry keys as outlined above. Exit Registry Once you have made the appropriate registry changes use the link below to download and install Internet Explorer 6. The Internet Explorer 6 download includes Outlook Express 6. Reboot and test for proper operation. Download Internet Explorer 6 It's my site so now I get to tell you how I'd deal with this situation. Really, neither of the methods above that Microsoft recommends are bad, but my approach would be to first run the System File Checker from Method I, but stop short of doing any of the upgrade, repair, or reinstall options. If that didn't solve the problem, I'd go to Method II and reinstall IE6 and OE6. If that still didn't solve the problem I'd head back to Method I and do a complete reinstall of XP. It's still my contention that piling fixes and repairs onto a damaged operating system is just postponing the inevitable reformat.

I received an interesting e-mail in regard to the procedures listed on this page. I haven't actually tried

http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm

24/10/2007

Repair or Reinstall Internet Explorer6 and Outlook Express 6

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the procedure as it was described by the user, but it makes sense and could easily be a very valuable piece of information to have tucked away. The e-mail is below. My thanks to Socrates for sharing this information. Hi, Partly thanks to your site I can send this e-mail because my Outlook Express malfunctioned. But I had to add some trick I "discovered" myself which, in my opinion, should be added to the relevant TEG-page (http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm). To be as short as possible: my OE said it missed the file MSOE.dll or something, so I went looking and found that page. I did the System File Checker (no result), and then did the OE-only registry trick. Having downloaded the IE-installer, it said it found a newer version of IE on my computer so it didn't reinstall OE (and, of course, IE neither). IE functioned properly so I didn't want to spend time on a complete IE/OE reinstall (I assume I would lose my own IE settings, so therefore I refrained from doing that). Trying to find some sort of /repair switch with the IE-installer (ie6setup.exe downloaded from the Microsoft website), which did not exist, I tried the /? switch in the run box which revealed a box, saying there was (amongst more) a /Q switch which disabled the installer prompt. And woohoo! without the prompt the installer seemed to skip the version check and went over to the OE reinstall, leaving IE untouched and here I am emailing again. (Oh, there was no reboot necessary after the reinstall, it OE worked well right away.) So, in short: consider to add the remark that entering the IE-installer path in the Run box and adding the /Q switch will prevent the installer from checking upon the installed IE version. Sincere greetings (because of respect for your website :)), Socrates

And for every success story there is another where the procedure goes awry as this letter illustrates. I followed Method II and the email note at the bottom. This lead to my computer no longer being able to boot. I suggest you make a note on the site about this. Some errors I got on startup were: - The procedure entry point AssocGetPerceivedType could not be located in the dynamic link library SHLWAPI.dll. - The logon user interface DLL msgina.dl failed to load. - Contact your system administrator to replace the DLL, or restore the original DLL. I could not boot up into any mode, safe mode or even command prompt. I restored my computer by selecting Use Last Known Good Configuration.

http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm

24/10/2007