Recruiting Crm

Web 2.0 Technologies for High Performance Sourcing

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INTRODUCTION

Struggling to optimize your global sourcing efforts? Trying to network using an ERP tool? Not spending enough time recruiting on social web sites? Looking for a CRM system to put in front of your ATS to build high quality talent pipelines quickly and easily? Our On-Demand Recruiting CRM is the only Enterprise 2.0 CRM built specifically for recruiting. Created by Dimitri Boylan, co-founder and former CEO of HotJobs. com, the system is the backbone of Avature’s Sourcing business and services over 26 Fortune 2000 employers worldwide. If your recruiting strategy depends on high volume, event-based sourcing or high-intensity passive sourcing, this system will dramatically improve your results. Are your recruiters forced to assemble and organize their candidate prospecting Winner 2008, Top HR Product - Human Resource Executive Magazine

information on a mixture of Excel and Outlook or in a CRM system that wasn’t designed for recruiting? We’ve developed powerful and cost-effective Enterprise 2.0 software that combines Web 2.0 sourcing tools with powerful CRM functionality to ensure speed, collaboration, compliance, and user adoption, while maintaining easy import/export with Excel, Outlook, and legacy HR systems.

WIN THE TALENT WAR To generate Talent on a global scale, you need to manage your Sourcing operation like a disciplined sales organization manages lead generation and prospecting. Think of Sourcing as a Sales Process, not just a filtering process. You’ve hired professionals that can sell your company’s jobs to the right people. Now it’s time to arm them with the best software to manage their activity towards successful outcomes. Get traction on hard to fill jobs that have strategic value for your company. Introduce a campaign superstructure that frees you from the Job-Centric ATS design and lets you build pipelines based on the profiles of successful employees across multiple geographies and skill sets. Develop interactive marketing and E-mail campaigns, mine the Internet and Job Board’s with ease, and construct and execute targeted passive candidate campaigns quickly. Empower your users to reach into professional networks, expert forums, and blogs to develop high-value pipelines of talent that your competitors would die for. Motivate diverse teams throughout the world to identify, connect, and follow-up on multiple sets of talented professionals simultaneously. Manage, measure, and reward the behavior that delivers the results you need. INTRODUCTION | 2

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SYSTEM HIGHLIGHTS

OpenWeb Crawler Leave no stone unturned

The Internet is a very big pond, is

a person’s work qualifications,

getting bigger every day, and it’s filled

downloads this data, filters it for

with dynamic content. In order to take

essential contact information, and

full advantage of it, you simply must

indexes it to make it available for fast

automate some or all of your Internet

searching. Our proprietary parsing

sourcing. Our Intelligent Web Crawler

engine creates fielded Person Records

is tuned specifically to search for

automatically in the CRM to eliminate

open Internet resumes. It spiders the

manual data entry requirements.

Web for information that represents

Commercial Job Board & Social Web Site Manager Optimize your assets

Manage your passwords and record the

a button, saving time on data entry

time your team spends searching and

tasks. Online dashboard reports clearly

sourcing from commercial job boards

indicate which job board is delivering

and social sites. One-click searches

the most candidates for your team.

of all your job boards, both free and paid, makes searching fast and easy. Instantly download your candidates directly into the CRM with the click of

Social Networks & Dynamic Profiles Refine the art of networking

Leverage Social Networks to stay

a few examples of how we leverage

connected and build relationships. Go

public Internet domains for maximum

beyond resumes and capture people’s

impact. Track people’s career moves

relationships, interests and ambitions.

and re-engage previously qualified or

We allow recruiters to manage

previously contacted candidates when

personal networks and easily develop

new opportunities arise.

representations of who a person knows and how they know them. Our Plaxo and LinkedIn integrations are just

SYSTEM HIGHLIGHTS | 3

Live Search The more data the better

If your system is slowing down because

• Collect and search more information

you have crossed the million resume

in your sourcing system than in your

mark, it’s time for an upgrade.

ATS or ERP system, because not everything belongs in an ATS.

• Search gigabytes of resumes, emails,

• Search any general text spidered and

and notes in a split second.

downloaded from the web.

• Use Boolean operators, custom operators, and data driven “smart hints” to search more effectively.

Inbound E-mail Resume Management More flexibility for the real life situations

Let’s face it, no matter how many web

uses. Our resume parsing system

pages you build, resumes have a way

reads the resume and extracts the

of getting into your Inbox. Avature

critical information - including any

delivers a robust, industrial strength

attachments to the e-mail and the

resume management capability

text of the email itself - to auto-build a

for e-mailed resumes. Our system

complete person record in the system.

automatically uploads resumes that

No more typing of resume data into

come into your In Box, regardless of

database records.

what e-mail system your company

Web Calendars Enjoy the view

Like Google Calendars, but better.

& iCal format to Outlook, Blackberry,

Build group calendars, see workflow

and more. Send Invitations to Outlook

events like interviews, meetings,

users and accept Outlook Invitations

and required follow up tasks, and

with one click.

filter based on candidates and tag metadata. Easily posts in standard vCal

Parsing Tool Put the keyboard down!

One of the most powerful utilities used

reading un-fielded data and building

throughout the system, our Parser

out person records, job records and

saves time, over and over again, by

other important records in the system.

SYSTEM HIGHLIGHTS | 4

Workflow Builder Structure your team

Managing follow-up conversations

view your recruiting metrics in the

with multiple prospective candidates

workflow pipeline reports immediately.

is still a fundamental challenge most

Point-and-click customization makes

systems struggle to address. Our

workflow configuration easy.

workflow is easy to configure and easy to use. With administrator level access to the system, easily design your own recruiting workflow and then

Forms Builder Structure your data

Easily create usable and attractive

candidates, or build custom forms for

forms for any situation and store them

phone screening candidates and store

in the Forms Template Library. Build

the completed screening form with the

screening forms to automatically

candidate record.

pre-screen inbound job board

Easy Import & Export of Data Data should be movable

One-click upload of address books

spreadsheets or comma delimited

or network contacts makes user

(.csv) files of any size for bulk upload

adoption easy. Easily upload contacts

or download of Person or Company

from Outlook, Gmail, Yahoo! Mail,

records.

Plaxo, LinkedIn, ACT!, and many other systems. Import or export

Easy System Integration Make your HRIS team happy

Data adheres to HR-XML standards,

system was built knowing that many

making integration into legacy HR ERP

companies are committed to a legacy

systems easy. Our SOAP protocol for

ERP recruiting solution that is costly to

exchanging XML-based messages

optimize for current recruiting needs.

over computer networks using

We’ll work with you to plug into older

HTTP/HTTPS is ideal for passing

systems for a minimum cost so you can

job requisitions or person records

boost productivity immediately.

from one system to another. This

SYSTEM HIGHLIGHTS | 5

OPTIONAL HIGHLIGHTS

E-mail Campaign Manager Low cost high return marketing made easy

Nothing beats a targeted message

effortlessly and deliver and track your

delivered to a talented professional -

outbound messages and inbound

except 50 targeted messages delivered

responses. Motivate your team to

to 500 talented professionals! Reach

make full use of low cost, high return

out to hundreds or thousands of

marketing with a complete set of

qualified applicants in a single stroke.

results based metrics on all your E-mail

Use our advanced Forms Builder to

campaigns.

create and store your e-mail marketing messages. Build lists of candidates

SMS Marketing Campaign Manager Reach a new generation

There are three things everyone

Take the mystery out of this new

takes with them when they leave the

medium and execute effortlessly. Track

house in the morning: their keys, their

read and response rates, direct to web

wallet/purse, and their cell phone!

pages and more.

Currently boasting a 90% read rate, SMS communication is a must have for progressive recruitment marketers.

Unified Communication (including SMS & VoIP/Telephony) Connect with a new generation

Track and consolidate conversations

context of your actions. Menu-driven

from the phone, email, and chat with

setup of VoIP Hotlines, Call Groups,

ease. One click SMS communication

Call Hunting, and other sophisticated

with key candidates can make a

communication tools found in Sales

critical difference to a high powered

and Customer Service operations

recruiter. Schedule, communicate,

are finally available to your recruiting

re-schedule, and delegate interactions

organization.

with other people without losing the

Advanced Career Portal From the creators of HotJobs.com

You do not need to have an Enterprise

through our Parser for automated

ATS to have a great careers section

record creation in the system. Use our

on your corporate website. Apply

built-in testing functionality to pre-

online options include simple cut &

screen applicants.

paste, e-mail with attachments, and structured application forms - you choose. All unstructured data is run

SYSTEM HIGHLIGHTS | 6

3

BUILD A HIGH PERFORMANCE SOURCING TEAM

A GREAT EXPERIENCE FOR MANAGERS Our online reporting dashboards bring critical data to life. With global access

Dashboard Reporting

control to dashboards, managers can stop building and e-mailing updated Excel reports to each other. Understand the elements of productivity that lead to

RECRUITING PIPELINE

success and manage to your productivity benchmarks.

Sourced, 100 Contacted, 80 Screened, 30 Tested, 20 Hired, 5

JOB BOARD SPENDING

User Productivity

Deliver Continuity

Easily and smoothly allocate and

De-couple turnover of your own

re-allocate projects and requisitions

staff from candidate development

based on productivity, priority, and

and pipeline management.

turnover.

Use our OFCCP dash board and

Optimize your Commercial Job Board

archival system to insure that your

usage and save money and time.

company can support a full blown

Assess Quality HotJobs, $700

Dice, $600

Withstand Audits

Asset Management

audit of search behavior.

It’s easy for Managers to drill down into reports - all the way to the resume - to assess quality.

Career Builder, $450 Monster, $1,050

LatPro, $250

A GREAT EXPERIENCE FOR USERS Rich Internet Application (RIA)

ialist ure sourcing spec Catia Yun - Avat

Most software companies claim

From our experience at HotJobs

their user interface design decisions

and Yahoo!, we learned the

are made with the user in mind, but

importance of creating a system

most often their UI’s reflect their own

your users want to use. Our

product development road maps –

system makes the complex tasks

add-ons on top of add-ons that confuse

of recruiting easy to perform on a

users and make training difficult.

daily basis.

HIGH PERFORMANCE | 7

4

FEATURES

Sophisticated Web Research Tools · Open Web Crawler · Social Networks Interface · A-Parser for one click upload

Live Search Search · Search Results List with in-context and · Relevancy ranking optimization

Manager

· Save Searches

centralized place · Conduct simultaneous searches on multiple systems

· Chat, e-mail, Tasks, and Notes search · Automatic Search Agents Tagging and Tag Management

· Collect search string data to train users

Workflow Builder

· A-Parser for one click upload

Forms Builder

Advanced Contact Management · Journaling · Searchable Notes, Tasks, and Events · Built-in Group Calendars (Optional) · Person Record supports multiple attached files (any format) Separate Social Profile sections in Person Record · Client Email Calendar integration via RSS (Google, Outlook/Vista, etc.) · Automatic Address Book upload (LinkedIn, Gmail, Outlook, Plaxo, etc.) · Threaded e-mail Integration from any e-mail client or Web mail account · Download or Email Calendar events or Tasks to Outlook or any iCal system with one click

24x7 support in English, Spanish and German

key work highlighted snippets

Commercial Job Board, Social Web Site, and Online Directories Access · Manage User passwords from a

SUPPORT

· Full Text Boolean & Custom Operator

List Manager · Build Custom List views for bulk e-mails, ad hoc reports, etc. Reporting & Compliance · Web Dashboard Reports for on-line reporting · All dashboard reports can be exported to Excel · OFCCP Compliant ON or Off Search mode · EU Safe Harbor functionality (Optional)

OPTIONAL FEATURES Advanced Communication · Optional Chat support · Optional built-in VoIP and SMS service E-mail & SMS Marketing Tools · Campaign superstructure · E-mail & SMS marketing features · Easy candidate source tracking Advanced Career Portal · Built-in Corporate career site · Career Site Builder with testing features Systems Integration · SOAP protocol integration of HR-XML data via HTTP/HTTPS

Internationalization · Choose a Language Skin for Users · Capture International Addresses and phone numbers · Search and Index resumes in any language

Importing & Exporting Data · List Import (.CSV & .XLS) for bulk data import · List Tagging for data tracking

FEATURES | 8

OTHER PRODUCT CONFIGURATIONS

Avature RPO Suite

The only multi-client recruiting platform that supports a shared services sourcing model, multi -configuration ATS middle layer, and complete Web dashboard reporting system.

Avature ATS

A flexible process-centric application for processing candidates and on-boarding new hires.

PROFESSIONAL SERVICES & CUSTOM DEVELOPMENT You will be surprised at how affordable these services are.

Avature recognizes that regardless of how flexible our system is, there are situations where clients need to customize the system, integrate the system into a legacy system, or build out a more interactive web presence. Avature offers 3 levels of service for these situations: • Graphic Design • Functional Design • Engineering Please call us for a rate quote for these services.

800.396.9806 / www.avature.net

Ernie Kueffner

Michael P. Johnson

Dan Diachenko

Eastern US

Pacific Northwest and Mid West

Southwest, Europe and Latin America

[email protected]

[email protected]

[email protected]

O: +1 (212) 380.4173 M: +1 (646) 729.8415

O: +1 (503) 334.0834 M: +1 (773) 490.0590

USA : +1 (212) 380.4175 UK : +44 (0) 20 7099.2133 ARG: +54 (11) 5246.9100 x 314