recover the permanently deleted mails check this wonderful utility. this procedure can recover mails which were deleted by pressing shift+del in the past 4 days only. recovering permanently deleted mails (including sub-folders) this document gives the procedure to recover shift deleted [permanently deleted] mails from microsoft outlook. procedure: 1) first go to run and type regedit 2) go to: \hkey_local_machine\software\microsoft\exchange\client\options registry key. 3) right click options and add new dword value (data type is reg_dword) and then right click and rename to dumpsteralwayson. it is case sensitive. 4) then rights click and modify and make the value 1 to turn the recover deleted items menu choice on for all folders or enter 0 to turn it off. 5) then go to outlook , choose "recover deleted items" option from the tools menu to get back your "permanently deleted" mails! note : this procedure can recover mails which were deleted by pressing shift+del in the past 4 days only. note: please take the back up of the registry before u proceed. its not advised to change the registry if one doesn�t know how to handle it. backing up: 1. goto run-> type regedit 2. go to registry-> export registry file 3. in the export range block, select all 4. specify the target location and save and if u think the registry is corrupted after doing this, just click on the file saved above. that wil restore ur registry.