Qualities of a Professional Manager
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Leadership People Relationships Integrity Quality Customer Orientation Innovation and Creativity Performance Management Identification with the organization Empowering Employees Coping with challenges
Leadership ● ● ● ● ●
Managers practice what they preach Lead by example Clear about their vision Vsion > mission and objectives @ workplace Dedication towards the goal
People Reationships Managers buid up the teams based on core values of sincerity, objectivity and dedication. He ensures ● His subordinates are provided opportunities for growth based on performance ● Their Participation in decision making & its implementation
Integrity Highest levels of trust, fireness and honesty are expected while dealing with people.
Quality Highest levels of ● Quality of workdone ● Processes in the organisation Ensure the quality of manpower
Customer Orientation The external customers (the purchasers, the society etc.) The internal customers (the employees, subordinates etc.)
Innovation & Creativity
Professional Managers think beyond the obivious and encourage their people to do the same. Look for ● Opportunities for betterment ● Search for new ideas ,new practices, new products etc.
Performance Management The Profl.Managers not only ensures that his performance is at peak but motivate his entire team to do the same. ● Objectives/performance stds. are set ● These are communicated to employees ● Review/Monitoring of the above ● Check actual performance vs std. set ● Identify the gaps ● Jointly decide on corrective action plan as needed ● Reset objectives / std. for next period
Identification with the organisation In the light of increased competition and ever changing strategies to develop the market, it is essential that managers develop a business orientation .
Empowering the employees
Many managers are not even ready to delegate their authority to subordinates and endup only delegating responsibility.
Coping with the changes ” The only constant in this world is change” ● ● ●
Accept the facts Ready to implement it Discussion about the consequences of changes
Conclusion This era poses a lot of challenges to managers. As the world is becoming increasingly competitive and markets global, only the fittest managers will survive.