PERSONAL QUALITIES INTELLIGENCE
COMMUNICATIVE SKILLS
Skill to communicate
Command over
Skill to articulate Proper understanding Dealing with people
intelligently
Helps to understand the
situation and prepare to react accordingly
language Ability to express correctly Listening skills Ability to interpret policy and programmes
PERSONAL QUALITIES (Cont…) EXECUTING SKILLS
LEADERSHIP SKILLS
Ability to implement
Physical fitness
policies and programmes speedily and accurately Able to execute management’s decisions regarding personel issues with speed, accuracy and objectively.
Moral courage Inspire confidence and
win cooperation Ability to create enthusiasm Take initiatives Unbiased attitude
HUMAN SKILLS Objective mind(free from bias) Ability to discriminate between right and
wrong Insight in human nature
MANAGERIAL QUALITIES CONCEPTUAL QUALITIES
ANALYTICAL QUALITIES
Find out the of WHY
Analyze the situation
rather than HOW Ability to see whole picture and recognize significant elements
quickly and accurately in terms of core problem Identify important and less important issues Differentiate between these and get into reality
MANAGERIAL QUALITIES (Cont…) MOTIVATIONAL QUALITIES
EMOTIONAL STABILITY
Self motivated
Consistency in action
Motivate subordinates Better understanding
of subordinates as to what activates them for better performance
Free from anger Well adjusted and have no
anti-social attitude Objective in approach Supported by relevant facts Decisions must be free from bias
JOB-RELATED QUALITIES EMPATHY
COMMUNICATIVE AND PERSUASIVE QUALITY
Observing things and
Quality to
situations from others point of view It requires respect for others, their rights, beliefs, feelings and values
communicate skillfully for persuasive, informative stimulating purposes
JOB-RELATED QUALITIES (Cont…) HUMAN RELATIONS QUALITY
TECHNICAL QUALITY
How to deal with human
Thorough knowledge
beings Understand their nature and way of behaving Develop people and get cooperation within the organization Interact with various agencies outside the organization
of concept, principles and theories of HRM is required Apply relevant and correct concept in a given situation
TRAINING AND EXPERIENCE Training in industrial psychology, labour legislation and industrial relations is very useful Experience helps him create a direct relation approach HRM is an art where practice makes one a successful manager
HRM is an emerging as a profession A professional approach to the management of human resource is required in the global environment.
THANK YOU
MANISH KUMAR